Sytner Group - Bentley Leicester レビュー 

252
TrustScore 5段階評価の4.5

4.6

Watermead Business Park,Syston, LE7 1PF Leicester, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち1の評価

My car has done less that 2,000 miles and has been in and out of the Leicester site for months for a multitude of problems. The car has been back with me for 3 days (after another lengthy spell f... もっと見る

5つ星のうち5の評価

I dealt with Alex and it was a real pleasure. Whilst discussing my Porsche repair he showed me around the new Lamborghini and Bentley cars in the showroom with real enthusiasm and interest. He pers... もっと見る

企業が回答しました

5つ星のうち5の評価

2nd car purchased from Tim Bentley. Absolutely 5 star service from start to finish. Nothing was to much trouble. Best dealer I've dealt with. I've purchased many cars over the years from Ferrari.. oth... もっと見る

企業が回答しました

5つ星のうち5の評価

Adam and Steve in service are absolutely fantastic, the whole team including the technicians are an absolute credit to the company. Would never go anywhere else, cannot rate them highly enough. If you... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


連絡先

  • Watermead Business Park,Syston, LE7 1PF, Leicester, 英国

  • 0116 367 2232

4.6

優良

TrustScore 5段階評価の4.5

252件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(252)

過去12か月のレビュー数: 12,293

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Zoe and the team are always super…

Zoe and the team are always super efficient and I return every time-first class service.

2023年8月7日
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Dear Mr. Alex, thank you for your 5* review. I am very pleased to hear that you had a positive experience at Bentley Leicester. Kind regards, Sean Cook - Managing Director.

5つ星のうち5の評価

James

What made your experience great!?... it's not what it's Who! Shout out to James in the service department at Sytner Bentley & Lamborghini Leicester. From start to finish I have received an exceptional customer journey. James was friendly, efficient and went above and beyond to ensure a smooth and hassle free experience during the service of my Lamborghini. It was a pleasure dealing with him and wouldn't hesitate to return in the future.

2023年8月8日
自発的なレビュー
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Dear Mr. Alex, thank you for your 5* review. I am very pleased to hear that you have received exceptional service at Bentley Leicester. I shall pass on your kind words to James. Kind regards, Sean Cook - Managing Director.

5つ星のうち5の評価

Great Service from all the team in…

Great Service from all the team in Leicester

2023年8月6日
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Dear Mr. Green, thank you for your 5* review. I am very pleased to hear that you had a positive experience at Bentley Leicester. Kind regards, Sean Cook - Managing Director.

5つ星のうち5の評価

Roy Coates the best to deal with at…

Roy Coates the best to deal with at Leicester Bentley knowledge excellent. Gary Campbell Sheffield 👍

2023年7月27日
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Dear Mr. Campbell, thank you for your 5* review. I am very pleased to hear that you had a positive experience at Bentley Leicester. I will pass on your kind words to Roy. Kind regards, Sean Cook - Managing Director.

5つ星のうち5の評価

Making the difference

People always make the difference and at Bentley Leics they make a difference

2023年7月26日
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Dear Malcolm, thank you very much for your 5* review. I am so pleased that you had a positive experience at Bentley Leicester. I will pass on your kind feedback to the team. Kind regards, Sean Cook - Managing Director.

5つ星のうち5の評価

Great experience having my car…

Great experience having my car serviced, fantastic first class service from Sophie from start to finish.. will be back soon

2023年6月27日
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Dear Mr. Ali, thank you very much for your 5* review. I am so pleased to hear that you had a positive experience at Bentley Leicester. Kind regards, Sean Cook - Managing Director.

5つ星のうち5の評価

Everything was fine as promised 5*

Everything was fine as prou

2023年6月4日
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Dear Mr. Chetwyn, thank you for your 5* review. I am so pleased that you had a positive experience with Bentley Leicester. Kind regards, Sean Cook - Managing Director.

5つ星のうち5の評価

Personal connection with all levels of…

Personal connection with all levels of the team is why I chose Bentley Leicester

2023年5月24日
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Thank you for your kind comments, I am delighted the team have made this connection with you. Kind regards, Sean Cook - Managing Director.

5つ星のうち5の評価

Great staff

Great staff, great service.

2023年5月24日
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Dear Derek, thanks for the comments and 5 star review - Kind regards, Sean Cook. Managing Director

5つ星のうち5の評価

Very helpful staff and prompt service.

Very helpful staff and prompt service.
Video is good but would like to see actual oil condition as drained off.

2023年5月15日
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Dear Mr Gibson, thank you for the 5 Star review and your comments regarding the oil which I will pass on to our Aftersales team. Kind regards, Sean Cook - Managing Director.

5つ星のうち5の評価

The Lamborghini service department is…

The Lamborghini service department is excellent and they have looked after my Huracan very well.
Highly satisfied and will recommend.

2023年5月17日
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Dear Mr McNallty, thank you for your review and kind comments. Kind regards, Sean Cook, Managing Director - Lamborghini Leicester

5つ星のうち5の評価

Annual service at Bentley Leicester.

I took my Bentley Continental GT V8S, to Bentley Leicester for its annual service.
I have visited the dealership a couple of times before and I’m very impressed with the service I have received.
After previously using another Bentley dealership that will remain nameless, Bentley Leicester have been really helpful and professional, I am glad I have found them, and will not hesitate to return again.

2023年5月16日
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Dear Vince, I am delighted our team impressed you during your recent visits and thank you for you review. Kind regards, Sean Cook - Managing Director. Bentley Leicester

5つ星のうち5の評価

Excellent service and attention to…

Excellent service and attention to detail from first call to post delivery when we needed a teach in for the computer system. It’s the second car we have purchased from you and I suspect that it won’t be the last.
Mike Saunders

2023年5月11日
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Dear Mrs Saunders, thank you for your kind words and 5 star review. Kind regards, Sean Cook - Managing Director - Bentley Leicester.

5つ星のうち5の評価

Great service

2023年5月4日
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Thank you very much for the 5 star review. I am so pleased to hear that you had a positive experience with us. Kind regards, Sean Cook - Managing Director

5つ星のうち1の評価

Not happy or a pleasant experience at…

Not happy or a pleasant experience at all. My vehicle was in Manchester so I specially brought it down to Birmingham to be collected. Nearly a month before I spoke to Bentley leicester to order a towing eye cover and a new mat set. The towing eye was also ordered months before and never materialised. My car came back to me on time after spending over 5500 with them. Suprise suprise no towing eye cover and no mats. So either they forgot or just couldn’t be bothered to listen. Either way it has left me upset. An email to them then says oh you can order it and it will cost you xxx. I personally feel this should have been done as a gesture of goodwill considering my loyalty to keep using Bentley Leicester instead of my local dealer in Manchester. I won’t be taking my car back to Bentley Leicester again due to this and I feel the customer service is bad. Surely as they have forgot to arrange this for me on two occasions it should be sent free of charge. Not only did I spend close to 150k on my car from there I have just spent 5500 plus on a service and extended warranty. I am very disappointed

2023年4月26日
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Dear Sam, thank you for taking the time to write a review and I am sorry to hear your requests were not resolved during your last visit. I understand my Aftersales Manager, Adam Causer has been in touch and I know he will ensure a speedy resolution to the matter. Kind regards, Sean Cook - Managing Director.

5つ星のうち5の評価

It's the staff at every level

It's the staff at every level, perfect interaction and treat you as a valued client always.

2023年4月24日
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Dear Mr Yates, thank you for your review and comments - I will pass them on to the team. Kind regards, Sean

5つ星のうち5の評価

Excellent service and customer care…

Excellent service and customer care from all departments, always feels a friendly atmosphere

2023年4月11日
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Dear Mr Cobley, thank you for your comments and 5 Star review. Kind regards, Sean Cook - Managing Director

5つ星のうち5の評価

A very professional but caring company

A very professional but caring company, trust is everything when you leave your car at a garage! Everything that needs doing is explained and you know you will get a good job done. Wouldn’t go anywhere else. Well done to all.

2023年2月15日
自発的なレビュー
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Dear Gillian, Thank you for your 5 Star review - the team will be delighted. Kind regards, Sean

5つ星のうち5の評価

staff were very friendly and helpful

staff were very friendly and helpful.
transaction was very smooth
overall it was a pleasure to buy from here na di would recommend

2023年1月7日
Sytner Group - Bentley Leicester ロゴ

Sytner Group - Bentley Leicester からの回答

Dear Mr Stait, Thank you for your 5 star review and comments. Kind Regards Sean Cook Head of Business

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