My car has done less that 2,000 miles and has been in and out of the Leicester site for months for a multitude of problems. The car has been back with me for 3 days (after another lengthy spell f... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I dealt with Alex and it was a real pleasure. Whilst discussing my Porsche repair he showed me around the new Lamborghini and Bentley cars in the showroom with real enthusiasm and interest. He pers... もっと見る
企業が回答しました
2nd car purchased from Tim Bentley. Absolutely 5 star service from start to finish. Nothing was to much trouble. Best dealer I've dealt with. I've purchased many cars over the years from Ferrari.. oth... もっと見る
企業が回答しました
Adam and Steve in service are absolutely fantastic, the whole team including the technicians are an absolute credit to the company. Would never go anywhere else, cannot rate them highly enough. If you... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Watermead Business Park,Syston, LE7 1PF, Leicester, 英国
- 0116 367 2232
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Sytner Group - Bentley Leicester からの回答
Fantastic service from Lamborghini…
Fantastic service from Lamborghini Leicester
Very helpful in finding my new vehicle .
I could not have been more impressed with all their help and the huracan itself
I have brought many high value cars from dealers around the country and these are definitely the best I have come across

Sytner Group - Bentley Leicester からの回答
my GT was collected from home and…
my GT was collected from home and returned the next day .
My only contact ,other than to arrange it, was with the service manager repoting that all was ok -and to ask for payment before the car was returned .
I'm in business myself and understand why you do that but it's a bit irritating after nearly 30 years as a Bentley customer.
I dare not think of how much I've spent and does anyone think I won't pay my bill.
EJ

Sytner Group - Bentley Leicester からの回答
Great service !
Great service . Even though I called short notice the team were able to get me booked in the next business day and resolve my issue. The car was returned back in pristine condition .

Sytner Group - Bentley Leicester からの回答
Excellent all round
The overriding impression of the service from start to finish is that they all genuinely wish to do the best they can for you. The advice is professional and workmanship excellent.

Sytner Group - Bentley Leicester からの回答
A real shame following an otherwise…
A real shame following an otherwise great experience. Collected my car but the display screen did not work at all just blank.(no stereo,nav etc) It was fine when presented for a service but did not work on collection. Had to take the car back after being at the dealership for 3 weeks. Now being told the cost is possibly down to me to settle. Two journeys from Bedfordshire to Leicester and car still no good, not a happy customer at all I'm afraid. Whilst I know things do and can go wrong should I expect this to have been checked prior to me collecting the vehicle from service?

Sytner Group - Bentley Leicester からの回答

Sytner Group - Bentley Leicester からの回答
Dreadful experience!!
A friend had his Bentley booked in for a service earlier this week at Leicester. On arrival, we were dealt with fairly quickly and all covid guidelines were met!
Due to not being local and having to travel over an hour, my friend had got a courtesy car so we could leave the premises while waiting for the service to be done as this could take up until 4pm, bare in mind we arrived at 9am!!
We were told what car we had for the day which I think was downgrading considering what car we had just got out of (poor salesmanship) and was then told we would be contacted once the Bentley was ready to be collected!
We got into the Audi to only have a short mile range which meant this put the fuel light on once we got out the grounds! (Absolutely disgusting!!!)
After we spoke on the phone with a member of staff he told us to put fuel in and he would reimburse any fuel costs - this was an appalling service and we as customers should not of had to deal with this!! I was really put on edge by this as not knowing the area and knowing we could run out of fuel quick if we didn’t find a petrol station!
We then had a phone call around lunch time to say the Bentley would be ready for around 2pm, as we arrived back at the showroom, the car was just being driven out from the mechanics bay!
Once things were sorted and we got back into the Bentley and turned the ignition on we then noticed the service light had not been reset! We then had to go back inside and wait another hour just for the service warning light to be turned off!
The Bentley owner then asked if everything was sorted, the member of staff who dealt with us was very eager to push us out the door!! I found that most of the staff had an attitude and some didn’t even acknowledge we was even there!
After a shocking experience at Bentley I certainly wouldn’t Recommend!!!

Sytner Group - Bentley Leicester からの回答
Adam in Service is an absolute legend
Adam in Service is an absolute legend. Always responds promptly and bends over backwards to solve situations.

Sytner Group - Bentley Leicester からの回答
My sincere thanks to Tim Bentley
My sincere thanks to Tim Bentley, Sam Womack and Tim Reed for taking care of my every need in purchasing my latest Bentley. The warmth and friendliness I received just added to the whole experience of buying such an iconic car. Well done! Earle Gregory

Sytner Group - Bentley Leicester からの回答
I had my car serviced and an MOT but…
I had my car serviced and an MOT but they did not check the wiper blades and they are worn and need replacing. I was disappointed with this bearing in mind the cost of the service and the attention to detail I would expect.

Sytner Group - Bentley Leicester からの回答

Sytner Group - Bentley Leicester からの回答
Two in one.
I brought my Lamborghini performante in for its first annual service, after a month delay due to coronavirus. The service team were very professional, provided me with a Urus a vehicle I wasn’t much interested in personally, but my brothers most definitely were. Drove away in it for 3 days, whilst my vehicle was serviced. The Urus really impressed all of us performance was absurd and the vehicle just shrinks around you. Just going through the spec with the sales department and see if we can make the maths add up.

Sytner Group - Bentley Leicester からの回答
1sr Class serice as usual
Always efficient and professional, the garage is handling social distancing very effectively.

Sytner Group - Bentley Leicester からの回答
Annual maintenance on my Bentley
As every year, an efficient, courteous and professional service in maintaining my GT Speed. Great cars, and great people who look after them.

Sytner Group - Bentley Leicester からの回答
Fantastic Dealership
Fantastic Dealership! The best Bentley dealership I have visited. I am not personally from Leicester it was a 2 1/2 hour drive for me and I would happily make the journey again. I dealt with Adam the Aftersales manager, I had a major service completed and it was completed in a timely manner to a high standard with updates throughout the process. Adam was a great guy, very personable, honest and very helpful. I would highly recommend speaking to Adam and the team if you are looking to keep your Bentley maintained to a high standard.

Sytner Group - Bentley Leicester からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







