The customer service was great from all the staff members . Nikki was especially really good at tailoring to my needs and my requirements. She advised me on my options and she was lovely the whole tim... もっと見る
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JLR Northampton. Excellent while selling. A wall of legal deflection when it goes wrong. The car has been off the road over three months in total. My heavily pregnant wife and our child... もっと見る
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Thank you to the staff who welcomed us on the way into the car park and were professional from start to finish in selling us a new car. They listened to what we were looking for and came up with a gre... もっと見る
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I had a wonderful experience, Nikki Litchfield recommended the Geely pro and I fell in love with it. Nikki was very professional and also thank you too Josh and Alex for making it so easy for me too... もっと見る
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企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Ravens Way, NN3 9UD, Northampton, England, 英国
- 01604773516
4.4
優良
58件のレビュー
顧客にレビューを依頼しています
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Very happy with my experience here
Very happy with my experience here. The guys were really good at explaining all my options and I felt that I had all the info I needed when buying my car.
2026年4月23日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Thank you very much for your kind words, Duncan. We’re delighted to hear that you felt well informed throughout the process and that our team were able to clearly explain all your options. It’s important to us that every customer feels confident and comfortable when making such an important decision. Your feedback is greatly appreciated, and we hope you continue to enjoy your new car. Should you ever need any assistance in the future, please don’t hesitate to get in touch.
Really happy with the service provided
2026年4月28日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Dear Kinga, Thank you ever so much for your kind words. We are absolutely delighted to hear that you are really happy with the service provided at Geely Northampton. It is always our aim to ensure every customer has a positive and enjoyable experience, and your feedback truly means a great deal to us. We look forward to welcoming you back in the future and continuing to provide the high standard of service you deserve. Best wishes, The Geely Northampton Team
Sytner Group - Geely Northampton からの回答
Dear Kim, Thank you ever so much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you experienced great service at Geely Northampton. It is always our aim to provide a welcoming and professional environment for all our customers. Your positive feedback truly means a lot to the entire team. We look forward to welcoming you back in the future and hope to continue meeting your expectations. Best wishes, The Geely Northampton Team
Had a great test drive with Bradley…
Had a great test drive with Bradley today in the EX5. Excited about going electric and the offers in the charger with the EX5 is such good value.
Matt took me through the finance options and was very helpful too.
2026年4月24日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Thank you, E H, for your fantastic 5-star review. We’re delighted to hear you enjoyed your test drive with Bradley and are excited about making the switch to electric with the EX5. It’s great to know that the offers on the charger provided excellent value for you. We’re also pleased that Matt was able to assist you with the finance options and made the process straightforward. Your kind words are very much appreciated, and we wish you all the best with your new vehicle.
Had a test drive with Jack and Matt…
Had a test drive with Jack and Matt went through the payment options. The Starray is amazing!! Can’t wait to pick up my first brand new car!!
2026年4月24日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Thank you, Mr H, for your fantastic review. We’re delighted to hear that Jack and Matt provided you with excellent support during your test drive and payment discussions. The Starray is indeed an impressive car, and it’s wonderful to know you’re excited about collecting your very first brand new vehicle. We hope it brings you many enjoyable journeys ahead. Your kind words mean a lot to the team here at Geely Northampton. Wishing you all the best with your new car!
From when I met Matthew Hulston the…
From when I met Matthew Hulston the whole process was smooth and professional. Informative to the point and everything was explained well. The whole process was great.
2026年4月18日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Thank you very much for your kind words and positive feedback. We are delighted to hear that Matthew provided a smooth and professional experience throughout your visit. It is always our aim to ensure everything is explained clearly and that the process is as straightforward as possible. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to Geely Northampton in the future.
Fantastic service at Geely Northampton
Fantastic service at Geely Northampton. Bradley took me for my test drive and then Matthew was great on sorting out the deal. Over the moon with my new car. Great service. Would highly recommend these guys to anyone. Fantastic staff and great customer service.
2026年4月23日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Thank you so much, Chris, for your wonderful review. We’re delighted to hear that Bradley and Matthew provided you with such excellent service throughout your test drive and purchase. It’s fantastic to know you’re over the moon with your new car. Your kind words about our team and customer service mean a great deal to us. We truly appreciate your recommendation and look forward to welcoming you back to Geely Northampton in the future. Enjoy your new vehicle!
I recently visited the dealership and…
I recently visited the dealership and where i spoke with Lloyd and Matt C, and I just wanted to leave a review to say how helpful they both were. I haven’t made my mind up about buying a car yet, but they were patient, professional, and never made me feel pressured.
They took the time to answer all my questions, explain my options clearly, and made the whole experience relaxed and informative.
2026年2月28日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Thank you, Kyle, for your kind words and for taking the time to share your experience. We’re delighted to hear that Lloyd and Matt provided such patient and professional service, making your visit relaxed and informative. It’s important to us that every customer feels comfortable and never pressured when exploring their options. Should you have any further questions or decide to proceed, we’ll be here to assist. We truly appreciate your thoughtful feedback and hope to welcome you back soon.
Car subject to safety recall
Paid deposit, was assured vehicle was ready for collection paid for flight to Birmingham from belfast tomorrow and paid for train to sytner northampton. Phoned this evening to check there were no recalls on vehicle, to be informed there is a safety recall and if I wanted the vehicle they would check with management to see if they would still sell the vehicle, but they would require a disclaimer form signed.
They were nice guys but really selling a vehicle with a recall taking a deposit and I paid £100 in travel costs to be told the vehicle was potentially dangerous.
Edit: response to reply, don't see the point in contacting customer services as I am out of pocket and assume I will have to take it on the chin.
2026年4月8日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Dear Stephen, We sincerely apologise for the distress and inconvenience caused regarding the recall on the vehicle. Your safety is our utmost priority, and we understand your frustration with the situation and the travel expenses incurred. We appreciate your kind words about our team and regret that this experience has not met your expectations. We would like to invite you to contact our Head of Business, Pritam Patel, at pritampatel@sytner.co.uk to discuss this matter further. Kind regards, Geely Northampton
I bought a car 12 hours later got…
I bought a car 12 hours later got serious oil leak I’m stuck on finance after attempting to call so many times and no one’s answering definitely they don’t check cars before selling and they act like they care will never buy from them big name dodgy cars sytner used cars where I bought it from
2026年3月31日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Dear Mo, we are truly sorry to hear about your experience and the issues you have faced with your vehicle. We understand how frustrating this must be and appreciate your feedback. We would like to invite you to contact our Head of Business, Pritam Patel, at pritampatel@sytner.co.uk, so we can better understand your concerns and discuss the matter further. Your satisfaction is important to us, and we hope to resolve this with you directly.
GEELY NORTHAMPTON - AMAZING!
Alex was amazing! Took us through all of the options in terms of spec and models, showed us the features and helped us find our dream car! The process was smooth and we collected our brand new car on the same day! Would highly recommend to anyone.
2026年3月31日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Thank you so much, Burt, for your wonderful review. We’re delighted to hear that Alex provided such excellent support throughout your car-buying journey and helped you find your dream car. It’s fantastic that the process was smooth and you were able to collect your new vehicle on the same day. Your recommendation means a great deal to us. We hope you enjoy every moment with your new car and look forward to welcoming you back in the future.
Unreal experience!!!!!
Came down to Sytner select Northampton. What an amazing site and a great group of people. Test drove a Starray in grey and it’s a fantastic drive, so comfy, unreal spec and great value for money. I’ll be collecting mine in the next couple of days. If I was you don’t miss out on this great experience take full advantage. Go see the guys down at GEELY Northampton and you won’t be disappointed.
2026年3月31日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Thank you, Ollie, for your fantastic review. We’re delighted to hear you enjoyed your visit to Sytner Select Northampton and that the Starray impressed you with its comfort, specification, and value. It’s wonderful to know our team made such a positive impact during your experience. We hope you enjoy every moment with your new car and look forward to welcoming you back in the future. Your recommendation means a great deal to us. Safe driving and all the best!
Buying a Geely
Alex, and his team were friendly and knowledgeable and very easy to deal with.
2026年3月31日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Thank you very much for your kind words, Derek. We’re delighted to hear that Alex and the team were friendly, knowledgeable, and easy to deal with throughout your experience. It’s always our aim to provide a welcoming and professional service, so it’s wonderful to know this was reflected in your visit. Your feedback is greatly appreciated and serves as a great encouragement to everyone here at Geely Northampton. We look forward to welcoming you back in the future.
Great Service
Alex and Josh were great, efficient demo, decent money for trade in, and so speedy... Can't believe I've driven away in a new car within a day! Great stuff thanks!
2026年3月31日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Thank you so much for your fantastic review, Mark. We’re delighted to hear that Alex and Josh provided an efficient and enjoyable experience, and that you were pleased with the trade-in value and speedy process. It’s wonderful to know you drove away in your new car so quickly – that’s exactly what we aim for! Your kind words mean a great deal to the team. We hope you enjoy every mile in your new vehicle and look forward to welcoming you back in the future. Cheers!
Our experience was excellent from start…
Our experience was excellent from start to finish. Our salesperson Jack Mclinchey was warm, approachable and very knowledgeable, which immediately put us at ease. They took the time to understand exactly what we were looking for and provided clear, detailed information on all the options available to us. We really appreciated how supportive and patient he was, there was no pressure just honest opinions and helpful guidance. He helped us make an informed decision. Thanks to his professionalism and friendly approach. We would highly recommend him to anyone visiting the dealership.
2026年3月28日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Dear Fiona, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Jack provided such a warm, knowledgeable, and patient service, helping you feel at ease throughout your visit. It’s wonderful to know you felt supported and well-informed in making your decision. Your recommendation means a great deal to us. We truly appreciate your feedback and hope you enjoy your new vehicle. Best wishes, Geely Northampton Team
I had a great experience at Geely…
I had a great experience at Geely Northampton. From the moment I arrived, the team were welcoming and really easy to talk to. They gave me plenty of time to look around and didn’t make me feel pressured at all, which I really appreciated.
The whole process was smooth and well organised, and everything was explained clearly. It made what can sometimes feel like a stressful experience actually really enjoyable.
Really pleased with the service and would definitely recommend to anyone looking for a new car.
2026年3月20日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Dear Chrystalla, Thank you very much for your kind words and for taking the time to share your experience at Geely Northampton. We’re delighted to hear that our team made you feel welcome and that the process was smooth and enjoyable. It’s wonderful to know you felt no pressure and that everything was clearly explained. Your recommendation means a great deal to us, and we’re pleased you’re happy with the service you received. We wish you many happy miles in your new car!
Top service !
Top service !
Great people (Dan) selling great cars, couldn’t be happier.
Thanks to Dan and Matthew
For making the whole process so easy.
The EX5 is such a great car, couldn’t be happier.
2026年3月25日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Dear Gary, Thank you ever so much for your wonderful 5-star review. We’re delighted to hear that Dan and Matthew provided such excellent service and made the process straightforward for you. It’s fantastic to know you’re so pleased with your EX5 – it truly is a brilliant car. Your kind words mean a great deal to the whole team here at Geely Northampton. We hope you continue to enjoy every journey in your new vehicle. Best wishes, The Geely Northampton Team
Great customer service
Bought my nissan from here, staff were brilliant and very helpful. Would highly recommend
2026年3月6日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Dear Alexia, Thank you ever so much for your kind words and for choosing Geely Northampton for your Nissan purchase. We’re delighted to hear that our staff were brilliant and helpful throughout your experience. Your recommendation means a great deal to us and encourages our team to continue providing excellent service. Should you ever need any assistance in the future, please do not hesitate to get in touch. We truly appreciate your support and hope you enjoy your new vehicle. Best wishes, The Geely Northampton Team
We had a fantastic experience with Lloyd & Matt Cull
We had a fantastic experience meeting Lloyd and Matthew Cull for a test drive of the Geely Starray. They were incredibly kind, friendly, and professional throughout. They took the time to explain the benefits of buying new versus used car and walked us through the PCP process, providing the vital information we needed to weigh our options. While we didn't end up purchasing a car this time, we truly appreciate their efforts and would highly recommend Lloyd and Matthew to any friends or family. Thank you, gents!
2026年3月14日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Thank you, Vinod, for your kind words and for taking the time to share your experience with Lloyd and Matthew. We’re delighted to hear you found their approach friendly, professional, and informative. It’s important to us that our customers feel fully supported when exploring their options, whether buying new or used. We truly appreciate your recommendation and hope to assist you or your friends and family in the future. Thanks again for your thoughtful feedback.
Waste of time, lack of interest
Looked at length at the cars on sale on the forecourt. Found 2 we were interested in buying. Registered at reception to discuss..they had no interest in the cars we were looking at from the staff. Told a 15 minute wait. Finally, 45 minutes later someone came to talk to us. They Confirmed if we needed finance (no!), total disinterest in meeting our requirements from them. Then said that couldn’t find the cars we wanted on the website. Left in disgust after a wasted hour.
2026年3月22日
自発的なレビュー
Sytner Group - Geely Northampton からの回答
Dear Rachel, We are truly sorry to hear about your disappointing experience at Geely Northampton. It is certainly not the standard of service we aim to provide, and we apologise for the delay and lack of interest you encountered. We would like to invite you to contact our Head of Business, Pritam Patel, at pritampatel@sytner.co.uk, so we can better understand your concerns and discuss how we might assist you further. Kind regards, Geely Northampton Team
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