Sytner Group - Graypaul Ferrari Glasgow レビュー 

39
TrustScore 5段階評価の4.5

4.6

4 Braille Cres, PA4 0DJ Renfrew, GB


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5つ星のうち5の評価

I called Graypaul Nottingham on a Friday afternoon looking to buy some CAF 4 white sealant to complete the engine build for my Ferrari. Maranello had zero stock and Graypaul Nottingham only had out of... もっと見る

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5つ星のうち5の評価

Picked up my 488 this morning! Thanks to Simon the DP, have bought cars from Simon before so it’s why I went back! Thanks to Stephen another brilliant lad and I am happy to be back with Ferrari…... もっと見る

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5つ星のうち5の評価

My experience with the Sytner group began at Porsche Glasgow. Im now a Gray Paul Ferrari customer and the service levels have been exceptional since the beginning. The culture, the people are as impor... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


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  • 4 Braille Cres, PA4 0DJ, Renfrew, 英国

4.6

優良

TrustScore 5段階評価の4.5

39件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.6

すべてのレビュー

(39)

過去12か月のレビュー数: 12,341

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5つ星のうち5の評価

Absoloutely first class service from…

Absoloutely first class service from the entire team from start to finish, special mention to Stepehen for his attention detail when handing over the car.

2023年10月6日
Sytner Group - Graypaul Ferrari Glasgow ロゴ

Sytner Group - Graypaul Ferrari Glasgow からの回答

Dear Joe, Thank you for your 5 star review and comments. Stephen will be delighted to read this. Kind Regard Dominic Bell Head of Business

5つ星のうち5の評価

My experience with the Sytner group…

My experience with the Sytner group began at Porsche Glasgow. Im now a Gray Paul Ferrari customer and the service levels have been exceptional since the beginning. The culture, the people are as important as the products and they are near perfect! Well done to everyone involved.

2023年10月7日
Sytner Group - Graypaul Ferrari Glasgow ロゴ

Sytner Group - Graypaul Ferrari Glasgow からの回答

Dear Mr Sanghera, Thank you for your 5 star review and comments. I am delighted to read about your experience and will ensure the team receive a copy of your feedback. We look forward to seeing you again soon. Kind Regards Dominic Bell Head of Business

5つ星のうち5の評価

Graypaul Ferrari Glasgow

The experience I had at Graypaul Ferrari Glasgow was a very humbling one, the service and the staff at this branch were exceptional, they went above and beyond!
My 355 developed a fault that couldn’t be repaired in time for my nieces wedding, my niece wish was for me to collect her in the 355 on her wedding day, as my car was not ready, so what did Graypaul Ferrari Glasgow do, they stepped in and gave me a Ferrari 296 for the weekend so that I could pick my niece up for her wedding, as mentioned above a very humbling experience and I can only thank the staff for this very kind gesture! My niece was buzzing and very thankful! So Graypaul Ferrari Glasgow I thank you all from the bottom of my heart! What a company, this has got to be one of the top UK companies if not the best in my opinion with regards to customer service! I have my 355 back now which was returned to me in pristine condition! Thank you Jodie, Omara, Douglas, Laura, the technicians and management, I wish you all success!
Kind Regards
Jim

2023年9月4日
Sytner Group - Graypaul Ferrari Glasgow ロゴ

Sytner Group - Graypaul Ferrari Glasgow からの回答

Good morning Mr Mathieson. Thank you for taking the time to leave us a 5 star review and for your lovely comments, which I have shared with the team. Please call in for a coffee anytime! Kind regards Dominic Bell Head of Business

5つ星のうち5の評価

It's always a delight to engage with…

It's always a delight to engage with Ferrari Glasgow. Their customer service is undeniably the pinnacle of the industry, surpassing all others. This marks my second purchase of a new car from Ferrari Glasgow, and I eagerly anticipate acquiring many more in the future.

I extend my heartfelt appreciation to Craig, Stephen, Laura, Dominic, Omarah, Bethany, and the entire team for consistently going above and beyond to provide an exceptional customer experience. Their commitment is a testament to the exemplary standards set by the Ferrari Brand and Sytner Group. I cannot express my gratitude enough.

Warm regards,
Andrew

2023年6月28日
自発的なレビュー
Sytner Group - Graypaul Ferrari Glasgow ロゴ

Sytner Group - Graypaul Ferrari Glasgow からの回答

Dear Mr Forrest, Thank you for your 5 star review and comments. The team have been delighted to read this and really appreciate your feedback. Kind Regards Dominic Bell Head of Business

5つ星のうち5の評価

From the word go

From the word go, to my final car purchase one word, superb ! The staffs knowledge and the surroundings are exceptional.

2023年6月6日
Sytner Group - Graypaul Ferrari Glasgow ロゴ

Sytner Group - Graypaul Ferrari Glasgow からの回答

Dear Alexander, Thank you for your 5 star review and comments. Kind Regards Dominic Bell Head of Business

5つ星のうち5の評価

Very nice people especially the…

Very nice people especially the receptionist, good experience.

2023年6月8日
Sytner Group - Graypaul Ferrari Glasgow ロゴ

Sytner Group - Graypaul Ferrari Glasgow からの回答

Thank you for your 5 star review and comments. Kind Regards Dominic Bell Head of Business

5つ星のうち5の評価

Having never owned a Ferrari before

Having never owned a Ferrari before, I found the whole team welcoming, and professional and really made my experience special.

2023年6月1日
Sytner Group - Graypaul Ferrari Glasgow ロゴ

Sytner Group - Graypaul Ferrari Glasgow からの回答

Thank you for your 5 star review and comments. Kind Regards Dominic Bell Head of Business

5つ星のうち5の評価

From start to finish it was a 5 star…

From start to finish it was a 5 star experience
When I arrived I was greeted by the receptionist and shown to a comfy seat in the showroom and offered a welcoming coffee white waiting on the service advisor after the car was booked in I was given a tour of the new showroom
And the same again when I collected the car.

2023年4月25日
Sytner Group - Graypaul Ferrari Glasgow ロゴ

Sytner Group - Graypaul Ferrari Glasgow からの回答

Thank you for your 5 star review and comments. Kind Regards Dominic Bell Head of Business

5つ星のうち5の評価

Very professional operation

Very professional operation. Friendly and knowledgeable and you feel like a valued customer.

2023年3月1日
Sytner Group - Graypaul Ferrari Glasgow ロゴ

Sytner Group - Graypaul Ferrari Glasgow からの回答

Thank you for your 5 star review and comments. Kind Regards Dominic Bell Head of Business

5つ星のうち5の評価

Ferrari Glasgow Incredible Experience

Ferrari Glasgow Incredible Experience
Thank you so much to everyone associated with Graypaul Ferrari Glasgow for making my first purchase of a Ferrari such a wonderful and memorable experience.
From my initial enquiry throughout the sales process to collection and aftersales, everyone I have interacted with has been extremely helpful, professional and a pleasure to deal with.

2023年2月24日
自発的なレビュー
Sytner Group - Graypaul Ferrari Glasgow ロゴ

Sytner Group - Graypaul Ferrari Glasgow からの回答

Thank you for your 5 star review and comments. Kind Regards Dominic Bell Head of Business

5つ星のうち1の評価

The car had numerous faults when driven…

The car had numerous faults when driven home
I was told local Ferrari dealerships did not have time to look at it
The Glasgow dealership were not proactive in solving this problem
I have just come back to Ferrari with this car after owning numerous Ferrari bought through Ferrari Manchester and have bought 3 cars in the last 6 months through your dealerships a Jag and a Rolls and the Ferrari customer service is by far the worst I have ever experienced

2023年2月13日
5つ星のうち5の評価

The experience was excellent from start…

The experience was excellent from start to finish by Ferrari Glasgow. Craig and his crew are so passionate about the Ferrari brand and the way they look after their clients in every respect.

I wouldnt go any where else to buy my new Ferrari.

I couldnt recommend enough. 5 Star all the way.

2022年6月12日
Sytner Group - Graypaul Ferrari Glasgow ロゴ

Sytner Group - Graypaul Ferrari Glasgow からの回答

Thank you for your 5 star review and comments! Kind Regards Team Glasgow!

5つ星のうち5の評価

Outstanding Service

A huge thank you to Laura and Craig for a truly outstanding level of service during my recent Ferrari purchase. Laura was always available to answer any questions and I just loved her down-to-earth nature. A wonderful experience from the day I walked through the doors of the dealership to the day I picked up my dream car. Thanks again. A+

2022年5月24日
Sytner Group - Graypaul Ferrari Glasgow ロゴ

Sytner Group - Graypaul Ferrari Glasgow からの回答

Good Morning CB, I’m delighted to read your kind words about Graypaul Glasgow. Thank you for your feedback and great star rating. I shall pass on your comments to Craig, Laura and the Sales Team who will be delighted to know they met your expectations whilst purchasing your Ferrari. If there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Dominic Bell – Head of Business.

5つ星のうち5の評価

Pat McInally

Pat McInally from Synter group was polite, efficient and an absolute pleasure to deal with.
Highly recommended.
Thank you.

2022年4月26日
自発的なレビュー
Sytner Group - Graypaul Ferrari Glasgow ロゴ

Sytner Group - Graypaul Ferrari Glasgow からの回答

Dear Mr Whitmore, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Glasgow

5つ星のうち5の評価

Fantastic service from Craig and the…

Fantastic service from Craig and the team at Ferrari Glasgow. Looking forward to seeing the full refurbishment of the dealership.

2021年12月12日
Sytner Group - Graypaul Ferrari Glasgow ロゴ

Sytner Group - Graypaul Ferrari Glasgow からの回答

Thank you for your 5 star review and comments about Craig. We look forward to welcoming you back in the near future. Kind Regards Dominic Bell Head of Business

5つ星のうち5の評価

Glasgow Ferrari.

First purchase in the new dealership in Glasgow, lived up to everything I expected and more. Staff are excellent, can’t wait for the new showroom to open proper.

2021年10月14日
Sytner Group - Graypaul Ferrari Glasgow ロゴ

Sytner Group - Graypaul Ferrari Glasgow からの回答

Dear Mr Jordon, Thank you very much for taking the time to leave such a great review about your recent experience at our newly opened Graypaul Glasgow Sales Suite. We look forward to seeing you again very soon. Kind Regards Dominic Bell Head of Business

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