Sytner Group - Graypaul Ferrari Nottingham レビュー 

257
TrustScore 5段階評価の5

4.8

Lenton Lane, NG7 2NR Nottingham, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I am a TA in an SEMH school, I was lucky enough to be able to arrange a tour of the showroom for 4 of our car mad boys! what an experience! Neil and Michelle were extremely welcoming, they made us all... もっと見る

企業が回答しました

5つ星のうち5の評価

the service so far has been exceptional by Emily & team i have previously dealt with sytner mercedes who were amazing also i just part exchanged my Porsche Taycan with A Ferrari 458 Spider the service... もっと見る

企業が回答しました

5つ星のうち4の評価

Overall another very good experience. Issues that stopped me putting 5 stars:- - requested several months ago for a Levante as a replacement car (as I am looking to purchase as my next car) however... もっと見る

企業が回答しました

5つ星のうち5の評価

Another great service from Graypaul Nottingham. Always do their absolute best with collection and delivery service. Highly recommend this Ferrari dealer with Matt Jones being at the top of his game. E... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


連絡先

4.8

優良

TrustScore 5段階評価の5

257件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(257)

過去12か月のレビュー数: 12,293

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Maserati GT service

Easy booking, courtesy car made available, service advisor communication was excellent.
Work completed as requested.

2025年8月8日
Sytner Group - Graypaul Ferrari Nottingham ロゴ

Sytner Group - Graypaul Ferrari Nottingham からの回答

Dear Tony, Thank you for your 5 star review and comments. Kind Regards Dan Hobson Head of Business

5つ星のうち5の評価

Ferrari service

Graypaul Nottingham recently carried out a service on my Ferrrari. The complete process was efficiently carried out from booking to collecting the car. All the staff were pleasant to deal with and a special mention to Amy who dealt with the arrival and collection.First rate service as usual, many thanks to all the team at Nottingham.

2025年7月21日
自発的なレビュー
Sytner Group - Graypaul Ferrari Nottingham ロゴ

Sytner Group - Graypaul Ferrari Nottingham からの回答

Good Morning Barry, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Daniel Hobson, Head of Business

5つ星のうち5の評価

Great service experience with Ferrari Nottingham

As ever, pleased with my service at Greypaul Nottingham. My service took around half a day and they gave me a lovely air-conditioned office to work from and made me lots of cups of tea/coffee. Price was good and I was very impressed with the very high level of service I received. Always a pleasure, never a chore to get my car serviced here.

2025年7月11日
Sytner Group - Graypaul Ferrari Nottingham ロゴ

Sytner Group - Graypaul Ferrari Nottingham からの回答

Good Morning Dr Baines, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Daniel Hobson. Head of Business.

5つ星のうち4の評価

It was a long service and quite…

It was a long service and quite expensive, but the parts involved caused this. There were a few delays, but the courtesy car meant it wasn’t an issue.

Excellent customer service from Soph

2025年7月9日
Sytner Group - Graypaul Ferrari Nottingham ロゴ

Sytner Group - Graypaul Ferrari Nottingham からの回答

Good Morning Mr Norton, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Daniel Hobson. Head of Business.

5つ星のうち5の評価

very organised and professional

very organised and professional, i always felt valued throughout the whole experience

2025年6月27日
Sytner Group - Graypaul Ferrari Nottingham ロゴ

Sytner Group - Graypaul Ferrari Nottingham からの回答

Good Afternoon Richard, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Daniel Hobson, Head of Business.

5つ星のうち5の評価

Fantastic Service from GrayPaul Ferrari…

Fantastic Service from GrayPaul Ferrari Nottingham.
I have had the most magical experience with regard to purchasing my first Ferrari.
This is very much to do with Mr Christopher Stevens Ferrari Sales Specialist making my experience truly memorable. Christopher is an excellent, honest and extremely professional Sales Specialist and I would recommend Gray Paul Ferrari Nottingham to anyone. This company absolutely deserve 5 stars out of 5… ⭐ ⭐ ⭐ ⭐ ⭐

2025年6月19日
Sytner Group - Graypaul Ferrari Nottingham ロゴ

Sytner Group - Graypaul Ferrari Nottingham からの回答

Good Afternoon Christopher, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Daniel Hobson, Head of Business.

5つ星のうち5の評価

Outstanding Customer Service

I was massively impressed with the experience I received when booking my new car in for an annual service. The staff were extremely helpful, supplied a solid quote and arranged a date that fitted my diary. Customer service in the branch was outstanding and friendly and the surroundings in the waiting area very comfortable, I had travelled 2 hrs not get there so had to stay while the service was being done and was looked after throughout my stay. I am glad I chose Gray|paul Nottingham and will definitely be using them again in the future.

2025年6月5日
Sytner Group - Graypaul Ferrari Nottingham ロゴ

Sytner Group - Graypaul Ferrari Nottingham からの回答

"Good Afternoon Mr Lennox, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Daniel Hobson, Head of Business.

5つ星のうち5の評価

Quattroporte service and mot

Clear process for booking the service. Everything organised and managed professionally.
Warm welcome from the reception through to service.
Everything completed as expected

2025年5月22日
Sytner Group - Graypaul Ferrari Nottingham ロゴ

Sytner Group - Graypaul Ferrari Nottingham からの回答

Dear Colin, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham

5つ星のうち5の評価

Excellent

Excellent service

2025年5月28日
Sytner Group - Graypaul Ferrari Nottingham ロゴ

Sytner Group - Graypaul Ferrari Nottingham からの回答

Dear Bob, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham

5つ星のうち5の評価

Professional and welcoming from start…

Professional and welcoming from start to finish

The best dealership I’ve used

2025年5月24日
Sytner Group - Graypaul Ferrari Nottingham ロゴ

Sytner Group - Graypaul Ferrari Nottingham からの回答

Dear Mr Neal, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham

5つ星のうち5の評価

Service review

Staff really helpful especially Ed the service manager

2025年5月22日
Sytner Group - Graypaul Ferrari Nottingham ロゴ

Sytner Group - Graypaul Ferrari Nottingham からの回答

Dear Mr Westaway, Thank you for your 5 star review and comments. Kind Regards Graypaul Nottingham

5つ星のうち5の評価

Another great service from Graypaul…

Another great service from Graypaul Nottingham. Always do their absolute best with collection and delivery service. Highly recommend this Ferrari dealer with Matt Jones being at the top of his game. Explained everything well and made sure the car was on point ready for the new season of driving.

2025年4月8日
Sytner Group - Graypaul Ferrari Nottingham ロゴ

Sytner Group - Graypaul Ferrari Nottingham からの回答

Dear Mr Mather, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham

5つ星のうち5の評価

Excellent experience again

Excellent experience again
Many Thanks to Ed and the service team for looking after me for the service of my Ferrari 488 Spider
Gray Paul are very professional and treated me very well. I bought the car off Gray Paul and i will be using them for future services and another purchase
kind regards Mark

2025年2月24日
Sytner Group - Graypaul Ferrari Nottingham ロゴ

Sytner Group - Graypaul Ferrari Nottingham からの回答

Dear Mr Doney, Thank you for your 5 star review and comments. Kind Regards Team Ferrari Nottingham

5つ星のうち5の評価

Great service from handover to updates…

Great service from handover to updates to finishing the service..

2025年3月5日
Sytner Group - Graypaul Ferrari Nottingham ロゴ

Sytner Group - Graypaul Ferrari Nottingham からの回答

Dear David, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham

5つ星のうち5の評価

Always great service

2025年2月1日
Sytner Group - Graypaul Ferrari Nottingham ロゴ

Sytner Group - Graypaul Ferrari Nottingham からの回答

Dear Mr Sarricchio, Thank you for the 5 star review and comments. I will pass your kind feedback onto the team. Kind Regards Team Graypaul Nottingham.

5つ星のうち5の評価

The care and enthusiasm of the team

The care and enthusiasm of the team

2025年1月28日
Sytner Group - Graypaul Ferrari Nottingham ロゴ

Sytner Group - Graypaul Ferrari Nottingham からの回答

Dear Maxine Thank you for the 5 star review, I will pass your kind feedback on to the team. Kind Regards Team Graypaul Nottingham

5つ星のうち1の評価

Might of well of been an ai technician!!! May have done a better job !

It has completely put me off owning a Maserati ever again !
I feel there are no more decent mechanics these days only technicians who are all brain washed into the no common sense way of dealing with issues !
Also same for the service department all just brain washed into a scripted outlook I’m afraid.
Also the cost factor which is ridiculous on a more than average priced vehicle

2025年1月22日
Sytner Group - Graypaul Ferrari Nottingham ロゴ

Sytner Group - Graypaul Ferrari Nottingham からの回答

Dear Mrs Wright, We understand our Aftersales Manager has been trying to contact you, however has been unable to reach you. Please let us know when it would be most convenient to call you to discuss your review further. Kind Regards Team Graypaul Nottingham

5つ星のうち5の評価

Fantastic service

The experience from booking to collecting the car was first class - probably the best in 40plus years of driving.
The car had been fully valeted inside and out rather than the usual”cat lick” or not at all.
Service adviser(Amy) could not have been more accomodating and a pleasure to deal with
Highly recommended.

2025年1月6日
Sytner Group - Graypaul Ferrari Nottingham ロゴ

Sytner Group - Graypaul Ferrari Nottingham からの回答

Dear Chris, Thank you for taking the time to leave such great feedback. We will ensure Amy receives a copy of your feedback, as she will be delighted to read this. Kind Regards Team Graypaul Nottingham

5つ星のうち1の評価

I have had several problems which seemed through incompetence was not detected or put right correctly

I have had several problems.
1- initially they identified problems and I agreed with all the suggestions to be mechanically to be corrected
2- then I was told when I took for bolts and nuts of the wheel to be changed and have MOT several other things they said needing to be changed
3- I picked the car up on the 20.12.24 and I wanted to drive home no petrol in the car and after 3 minutes the red car engine light came on I turned around and went to the garage they tested the car and said that the oxygen flow system front and back needing to be changed
It is beggars belief that this was not picked out during massive over-whole servicing changing parts neither on MOT I have spent thousands
Still the car in the garage they know I have severe mental health problem and have physical problems I felt really let down I feel extremely unhappy however the final person a nice lady has promised me that she will make sure everything will be absolutely correct when I pick up the car.
By the way the steering wheel disc was changed and using the steering is making noise it did not feel that real professionals have dealt with my car I am extremely badly let down

2024年12月20日

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報