I am a TA in an SEMH school, I was lucky enough to be able to arrange a tour of the showroom for 4 of our car mad boys! what an experience! Neil and Michelle were extremely welcoming, they made us all... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I am a TA in an SEMH school, I was lucky enough to be able to arrange a tour of the showroom for 4 of our car mad boys! what an experience! Neil and Michelle were extremely welcoming, they made us all... もっと見る
企業が回答しました
the service so far has been exceptional by Emily & team i have previously dealt with sytner mercedes who were amazing also i just part exchanged my Porsche Taycan with A Ferrari 458 Spider the service... もっと見る
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Overall another very good experience. Issues that stopped me putting 5 stars:- - requested several months ago for a Levante as a replacement car (as I am looking to purchase as my next car) however... もっと見る
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Another great service from Graypaul Nottingham. Always do their absolute best with collection and delivery service. Highly recommend this Ferrari dealer with Matt Jones being at the top of his game. E... もっと見る
企業が回答しました
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Lenton Lane, NG7 2NR, Nottingham, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy booking, courtesy car made available, service advisor communication was excellent.
Work completed as requested.

Sytner Group - Graypaul Ferrari Nottingham からの回答
Graypaul Nottingham recently carried out a service on my Ferrrari. The complete process was efficiently carried out from booking to collecting the car. All the staff were pleasant to deal with and a special mention to Amy who dealt with the arrival and collection.First rate service as usual, many thanks to all the team at Nottingham.

Sytner Group - Graypaul Ferrari Nottingham からの回答
As ever, pleased with my service at Greypaul Nottingham. My service took around half a day and they gave me a lovely air-conditioned office to work from and made me lots of cups of tea/coffee. Price was good and I was very impressed with the very high level of service I received. Always a pleasure, never a chore to get my car serviced here.

Sytner Group - Graypaul Ferrari Nottingham からの回答
It was a long service and quite expensive, but the parts involved caused this. There were a few delays, but the courtesy car meant it wasn’t an issue.
Excellent customer service from Soph

Sytner Group - Graypaul Ferrari Nottingham からの回答
very organised and professional, i always felt valued throughout the whole experience

Sytner Group - Graypaul Ferrari Nottingham からの回答
Fantastic Service from GrayPaul Ferrari Nottingham.
I have had the most magical experience with regard to purchasing my first Ferrari.
This is very much to do with Mr Christopher Stevens Ferrari Sales Specialist making my experience truly memorable. Christopher is an excellent, honest and extremely professional Sales Specialist and I would recommend Gray Paul Ferrari Nottingham to anyone. This company absolutely deserve 5 stars out of 5… ⭐ ⭐ ⭐ ⭐ ⭐

Sytner Group - Graypaul Ferrari Nottingham からの回答
I was massively impressed with the experience I received when booking my new car in for an annual service. The staff were extremely helpful, supplied a solid quote and arranged a date that fitted my diary. Customer service in the branch was outstanding and friendly and the surroundings in the waiting area very comfortable, I had travelled 2 hrs not get there so had to stay while the service was being done and was looked after throughout my stay. I am glad I chose Gray|paul Nottingham and will definitely be using them again in the future.

Sytner Group - Graypaul Ferrari Nottingham からの回答
Clear process for booking the service. Everything organised and managed professionally.
Warm welcome from the reception through to service.
Everything completed as expected

Sytner Group - Graypaul Ferrari Nottingham からの回答
Professional and welcoming from start to finish
The best dealership I’ve used

Sytner Group - Graypaul Ferrari Nottingham からの回答

Sytner Group - Graypaul Ferrari Nottingham からの回答
Another great service from Graypaul Nottingham. Always do their absolute best with collection and delivery service. Highly recommend this Ferrari dealer with Matt Jones being at the top of his game. Explained everything well and made sure the car was on point ready for the new season of driving.

Sytner Group - Graypaul Ferrari Nottingham からの回答

Sytner Group - Graypaul Ferrari Nottingham からの回答
Excellent experience again
Many Thanks to Ed and the service team for looking after me for the service of my Ferrari 488 Spider
Gray Paul are very professional and treated me very well. I bought the car off Gray Paul and i will be using them for future services and another purchase
kind regards Mark

Sytner Group - Graypaul Ferrari Nottingham からの回答
Great service from handover to updates to finishing the service..

Sytner Group - Graypaul Ferrari Nottingham からの回答

Sytner Group - Graypaul Ferrari Nottingham からの回答
It has completely put me off owning a Maserati ever again !
I feel there are no more decent mechanics these days only technicians who are all brain washed into the no common sense way of dealing with issues !
Also same for the service department all just brain washed into a scripted outlook I’m afraid.
Also the cost factor which is ridiculous on a more than average priced vehicle

Sytner Group - Graypaul Ferrari Nottingham からの回答
The experience from booking to collecting the car was first class - probably the best in 40plus years of driving.
The car had been fully valeted inside and out rather than the usual”cat lick” or not at all.
Service adviser(Amy) could not have been more accomodating and a pleasure to deal with
Highly recommended.

Sytner Group - Graypaul Ferrari Nottingham からの回答
I have had several problems.
1- initially they identified problems and I agreed with all the suggestions to be mechanically to be corrected
2- then I was told when I took for bolts and nuts of the wheel to be changed and have MOT several other things they said needing to be changed
3- I picked the car up on the 20.12.24 and I wanted to drive home no petrol in the car and after 3 minutes the red car engine light came on I turned around and went to the garage they tested the car and said that the oxygen flow system front and back needing to be changed
It is beggars belief that this was not picked out during massive over-whole servicing changing parts neither on MOT I have spent thousands
Still the car in the garage they know I have severe mental health problem and have physical problems I felt really let down I feel extremely unhappy however the final person a nice lady has promised me that she will make sure everything will be absolutely correct when I pick up the car.
By the way the steering wheel disc was changed and using the steering is making noise it did not feel that real professionals have dealt with my car I am extremely badly let down
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