Sytner Group - Sytner Coventry MINI レビュー 

397
TrustScore 5段階評価の4.5

4.5

128 Holyhead Road, CV5 8NA Coventry, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ashley contacted me promptly and was excellent in her delivery of showcasing the mini. Great service! Thank you Ashley I am delighted!

5つ星のうち1の評価

Brought a used car that had been approved prepared, unfortunately cracked mirror housing, paint damage, dent in door, loose light surround. Sent back for re work and paint and light surround not repai... もっと見る

5つ星のうち5の評価

Highly recommend Mini Sales Rep Jake Balu, very approachable, knowledgeable and professional. I wasn’t sure what vehicle I wanted but I never felt rushed or made to feel uncomfortable by Jake. A... もっと見る

企業が回答しました

5つ星のうち5の評価

Jordan Wilson was the person who sold me my car and I couldn’t recommend anyone better! Talked me through the entire process, from start to finish and even after buying the car called me to check up o... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

397件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(397)

過去12か月のレビュー数: 11,871

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Online Purchase

Purchased online/phone and it was seamless! Alana and Jacob took really good care of everything, keeping me informed. They were both knowledgeable, friendly and explained everything. Our mini was at a very good price too. The car was delivered and I have a very happy daughter!!! So thank you team Sytner Coventry!!!!

2022年9月14日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Good Afternoon Alison and thank you for taking the time to leave us such positive feedback. I will be sure to pass on your very kind comments to the team. Kindest Regards, Joe O'Gleby, Head of Business - Sytner Coventry.

5つ星のうち5の評価

I bought a new Mini from Mini Coventry

I bought a new car from mini in Coventry, excellent service and experience

2022年9月9日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Good Afternoon John and thank you for taking the time to leave us such positive feedback. I will be sure to pass on your very kind comments to the team. Kindest Regards, Joe O'Gleby , Head of Business - Sytner Coventry.

5つ星のうち5の評価

Easy to deal with

Easy to deal with - helpful, friendly and knowledgeable staff who make the experience very unpressured

2022年8月30日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Good Afternoon Lesley and thank you for taking the time to leave us such positive feedback. I will be sure to pass on your very kind comments to the team. Kindest Regards, Joe O'Gleby, Head of Business - Sytner Coventry.

5つ星のうち5の評価

The Synter people arranged the delivery…

The Synter people arranged the delivery and part exchange smoothly with little fuss.

2022年9月5日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Good Afternoon Amanda and thank you for taking the time to leave us such positive feedback. I will be sure to pass on your very kind comments to the team. Kindest Regards, Joe O'Gleby, Head of Business - Sytner Coventry.

5つ星のうち5の評価

The Synter Group Coventry

The Synter Group representatives at their Coventry branch that dealt with us were very friendly and professional. We changed the car specification on several occasions and they fully accommodated us without any hesitation.
We would recommend the Synter Group Coventry for your next Mini.

2022年9月2日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Good Afternoon Robert and thank you for taking the time to leave us such positive feedback. I will be sure to pass on your very kind comments to the team. Kindest Regards, Joe O'Gleby , Head of Business - Sytner Coventry

5つ星のうち5の評価

We visited Mini Coventry for the first time

We visited Mini Coventry for the first time and were very impressed. Everyone chatted to us and we were given a coffee to drink. We were enquiring about a mini with a wrap on display outside the showroom. We hadn’t fully decided if we were buying it, but I needed a little run and round. We looked at PCP prices with the finance manager and we came to an agreement and bought the car. If we hadn’t been happy with the service we would not have bought the car. We do have two other cars which are Mercedes AMG’s and we think your mini staff were nicer than some of the Mercedes showroom staff we have visited in the past.

2022年8月29日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Good Afternoon Karen and thank you for taking the time to leave us such positive feedback. I will be sure to pass on your very kind comments to the team. Kindest Regards, Joe O'Gleby, Head of Business - Sytner Coventry

5つ星のうち5の評価

Excellent service from Michelle

Excellent service from Michelle. Very enjoyable experience throughout.

2022年8月26日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Good Afternoon Mr Beaumont and thank you for taking the time to leave us positive feedback and to mention our Michelle in your kind comments. I will be sure to pass this feedback onto her. We also hope that you are enjoying your new car. Kindest Regards, Joe O'Gleby, Head of Business - Sytner Coventry

5つ星のうち5の評価

Great service from start to finish

Great service from start to finish. Kept informed at all stages of buying my lovely new car. Cheryl was professional, friendly and helpful. Loved the red bow too!! Thank you again ! Great experience.

2022年8月25日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Good Afternoon A Baguley and thank you for taking the time to leave us positive feedback and to mention our Cheryl in your kind comments. I will be sure to pass this feedback onto her. We also hope that you are enjoying your new car. Kindest Regards, Joe O'Gleby, Head of Business - Sytner Coventry

5つ星のうち1の評価

The car is nice, the experience was not.

The sale went straightforward until completion. Then I found out that I had selected the car based on wrong information from the salesman. Too late. All payments done. Too tired to start looking for another car/model again. Neither the salesman, nor the management, were interested in my disappointment. The car is nice, the experience was not.

2022年8月24日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Dear JM - thank you for taking the time to leave us feedback. I have passed your comments onto the MINI team & I hope all these issued have been resolved. Kind Regards, MINI Coventry

5つ星のうち5の評価

Very happy with our car purchase great…

Very happy with our car purchase great car and attentive service , Sam was our main contact and Cheryl did the hand over on Sam's day off. We would certainly recommend Mini Sytner Coventry.

2022年8月18日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Thank you Graham for your 5-star review & positive comments about your recent visit to us. I'll be sure to pass your comments onto the team. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

5つ星のうち1の評価

Absolutely horrific

I am 18 and had brought my second car through them and used the finance. From the moment I arrived I felt so unwelcome and throughout the experience this just went downhill. I loved the car was pretty much stuck and unable to go anywhere else for the vehicle. I was treated as if I was a child, I had brought my parents with me as it was a big investment for me and wanted them to think all was ok with the car. Instead to talking to me the person buying and paying for the car they constantly spoke to my parents or rang me demanding to speak to them. When signing all the finance documents and order forms I found that they were trying to charge me £1000 extra for the car. Amends were attempted to be made but even at hand over I was treated as a child. Since I have had further conversations with them and still am being treated as a child. I would never return to this garage.

2022年8月10日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Dear Miss Fletcher - thank you for taking the time to leave us feedback. I have passed your comments onto the MINI team & I hope all these issued have been resolved. Kind Regards, MINI Coventry

5つ星のうち3の評価

Overall we’re happy with the Electric…

Overall we’re happy with the Electric Mini, the service from Sytner Coventry has been disappointing. When the car arrived there was a small dent which we were promised would be repaired. One week later we have heard nothing. Secondly and worse, the car was provided with the Satnav locked! Again we were promised a speedy delivery of a USB to resolve this but nothing has arrived.

2022年8月3日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Dear Ray - thank you for taking the time to leave us feedback. I have passed your comments onto the MINI team & I hope all these issued have been resolved. Kind Regards, MINI Coventry

5つ星のうち5の評価

The sales representative Elianna Clews

The sales representative Elianna Clews, was very efficient, lovely to deal with, explained everything really well & was a pleasure to deal with. She always came back very quickly with any queries, a credit to the Sytner Group.
They gave us a great deal on our part exchange & our new car is perfect for us. Thank you!!!

2022年8月3日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Thank you M Savile for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

5つ星のうち5の評価

A First Rate Service

A first rate service with excellent helpful staff who would go out of their way to ensure our requirements were met, in particular Ellianna Clews.

2022年7月28日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Thank you Roger for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

5つ星のうち5の評価

Best car buying experience in last 40 years

Great service from answering the initial enquiry to the final handover.

2022年7月22日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Thank you Trevor for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

5つ星のうち5の評価

Great service & handover

2022年7月17日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Thank you Mark for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

5つ星のうち5の評価

Omari was fantastic at guiding me…

Omari was fantastic at guiding me through the process of buying a MINI, and I am very pleased with the car. Thank you!

2022年7月14日
自発的なレビュー
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Thank you India for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

5つ星のうち5の評価

Dispite the delay in getting our new…

Dispite the delay in getting our new Mini due to build delays not the dealership we were kept up to date on all aspect of what was happening and when we actually got to pick it up the service was second to none. The rep Mr Brown was great and showed us everything. Brilliant service and would recommend.

2022年7月9日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Thank you for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

5つ星のうち5の評価

Excellent service from a friendly

Excellent service from a friendly, informative, helpful team.

2022年6月30日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Thank you LS for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

5つ星のうち5の評価

great service

great service, excellent communication, made it feel very personal with updates
highly recommend
thank you to James in Coventry for the experience!

2022年6月7日
Sytner Group - Sytner Coventry MINI ロゴ

Sytner Group - Sytner Coventry MINI からの回答

Thank you Emma for your 5-star review and positive comments about your recent visit to us and the team too. We look forward to welcoming you back in the future. Kind Regards, Joe O'Gleby - Head of Business

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