Ashley contacted me promptly and was excellent in her delivery of showcasing the mini. Great service! Thank you Ashley I am delighted!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Brought a used car that had been approved prepared, unfortunately cracked mirror housing, paint damage, dent in door, loose light surround. Sent back for re work and paint and light surround not repai... もっと見る
Highly recommend Mini Sales Rep Jake Balu, very approachable, knowledgeable and professional. I wasn’t sure what vehicle I wanted but I never felt rushed or made to feel uncomfortable by Jake. A... もっと見る
企業が回答しました
Jordan Wilson was the person who sold me my car and I couldn’t recommend anyone better! Talked me through the entire process, from start to finish and even after buying the car called me to check up o... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
128 Holyhead Road, CV5 8NA, Coventry, 英国
- 024 7660 0600
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Sytner Group - Sytner Coventry MINI からの回答

Sytner Group - Sytner Coventry MINI からの回答
Mini Countryman Purchase
A very smooth and efficient purchase. Friendly and professional staff and a great range of vehicles readily available.

Sytner Group - Sytner Coventry MINI からの回答
Professional
Professional, helpful and friendly service. Omari Brown was very attentive and good at giving updates on delivery.

Sytner Group - Sytner Coventry MINI からの回答
excellent service and good knowledge of…
excellent service and good knowledge of range. James was really helpful and kept me updated all the time

Sytner Group - Sytner Coventry MINI からの回答
Omari Brown my sales consultant was…
Omari Brown my sales consultant was exceptional in finding me the right Mini. After a number of false starts on ones I showed interested in, we found exactly the right vehicle on the showroom forecourt rather than from other sites. Test drove on the Saturday and picked it up on the Monday. Had the car for a week and am due to go tomorrow to have my private number plate fitted. Provided that goes OK, I am very pleased with the attention of Sytner Coventry.

Sytner Group - Sytner Coventry MINI からの回答
Omari was extremely helpful and kept me…
Omari was extremely helpful and kept me well informed of the progress of my order.

Sytner Group - Sytner Coventry MINI からの回答
Great Sales Approach
Alana was engaging, helpful and very efficient and effective in selling me a car. Highly recommended.

Sytner Group - Sytner Coventry MINI からの回答
Chris provided an outstanding customer…outstanding customer service
Chris provided an outstanding customer service, not with standing the fast ball of me turning up 1 hour earlier than planned. Would fully recommend Chris for his help with my purchase of a mini.

Sytner Group - Sytner Coventry MINI からの回答
Thank you to Sytner Mini
Thank you to Sytner Mini, Coventry for helping to finalise our car purchase. Everyone went the extra mile to get the deal done on a busy Friday afternoon and in particular Omari. His helpfulness, professionalism and friendly manner were very much appreciated.

Sytner Group - Sytner Coventry MINI からの回答
Exceptional customer service
Really great service once Chris took over the sale of my mini. He answered messages quickly and with helpful detail and went above and beyond to advice and guide me throughout. Also he has an excellent extremely friendly and personable manner which enhanced the whole experience and added to the excitement of getting my new car. He restored my faith in mini and I would recommend to all. Delighted customer

Sytner Group - Sytner Coventry MINI からの回答

Sytner Group - Sytner Coventry MINI からの回答
Great service and communications…
Great service and communications provided by Sam @ Mini Coventry for JCW used car purchase along with part exchange. Fair p/ex value offered. Highly recommended dealership with great customer service.

Sytner Group - Sytner Coventry MINI からの回答
Experience in the dealership was…Fantastic
Experience in the dealership was excellent. There was one issues which delayed collection due to an issue with ownership being transferred from Mini to the dealership, however I was kept informed throughout and it was resolved quickly.
Experience whilst on site was Excellent, Harry was well informed, knowledgeable and able to find me a vehicle that suited exactly what I wanted. Couldn’t have asked for any more.

Sytner Group - Sytner Coventry MINI からの回答

Sytner Group - Sytner Coventry MINI からの回答
Mini experience.
Excellent service in every respect. Alana was helpful, reliable, extremely patient and never a pushy ' sales person'. A pleasure to work with. Steve, her Manager excellent too and we loved his sense of humour. Will certainly recommend.

Sytner Group - Sytner Coventry MINI からの回答
Comminication could of been better
Comminication could of been better. Was told to pick car up at 11.00 and called when en route ( 15 miles away ) to say it hasnt been charged up and can we make it later in the afternoon. Sales guy was great and very appologetic. Planned to day day to pick up wifes car with excitement which turned into a waste of a day hanging around until it was ready to pick up. So not a good start as the experience when ordering ( August 2021 ) was really professional and detailed. Rushed handover as had other clients to deal with.

Sytner Group - Sytner Coventry MINI からの回答
Fantastic service as always from the…
Fantastic service as always from the whole team James McNulty Jessica Delaney Steven Palmer
Would give 5 stars plus plus plus
Thank you guys

Sytner Group - Sytner Coventry MINI からの回答
Fantastic!
After an initial online enquiry, we were contacted by Sales Executive Sam Greenbank at Sytner Coventry. He was able to tell us about a limited edition Countryman which he felt we might be interested in. He kindly sent a walk through video of the vehicle, in which he gave every little detail about the vehicle which you could hope for. Despite being a little apprehensive about the purchase, having not physically seen the vehicle, Sam’s description and knowledge of the vehicles attributes, meant we were sold on it. The purchase, from beginning to the delivery, was fully completed, including transferring the vehicle into our name and the receipt of the V5 by ourselves, in six days! Sam was completely on the ball with everything and his communication skills were brilliant, keeping us in the loop throughout the whole process. Despite a couple of minor hiccups since delivery, Sam has dealt with these without any problem and along with his Brand Manager Jess, have made our experience with Sytner Coventry an extremely good one.

Sytner Group - Sytner Coventry MINI からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







