Visited Mini in High Wycombe with an internal cover on mini convertible roof fallen off. Kevin from service came and had a look and explained part was broken (edge tabs). Said he’d have a look at i... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was made to feel very welcome by Ashley from the moment we walked into the showroom. There was absolutely no pressure, just clear, concise information from someone who clearly knew her product. Ashl... もっと見る
企業が回答しました
I would like to buy a new (to me) Mini. I arranged a test drive with a salesperson, arrived at the appointed time but had to wait 40 minutes before he was ready. He was highly apologetic, friendly a... もっと見る
企業が回答しました
Excellent dealer , made whole process of buying my JCW convertible easy , even when i changed the spec after initial order placed , Special thanks to Liam and Izzy Hand over process felt safe given... もっと見る
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
575-647 London Road, HP11 1EZ, High Wycombe, 英国
- 01494 455200
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Purchasing my Mini Electric car
A good experience from start to finish. I was kept informed of the progress of my car at all times. Any queries were answered promptly via email/phone.
Despite Covid the car production and handover went to plan.
I was extremely pleased that the Mini had a 2021 upgrade and that Sytner paid the price increase. I can thoroughly recommend Synter in High Wycombe.

Sytner Group - Sytner High Wycombe MINI からの回答
A positive experience
i approached Syntner to test drive a mini but due to lockdown they were unable to facilitate this. However, Syntner remained in touch and I was able to test drive a mini on the day they opened and five days later drove away in my new car. Syntner did what they said they were going to do and were very attentive to my wishes. From first enquiry to driving the car away, it was a positive experience.

Sytner Group - Sytner High Wycombe MINI からの回答
Good experience with buying process
Good experience with buying process. Met both Zac and Ashley. Excellent handover on collection and the questions we had were all answered.

Sytner Group - Sytner High Wycombe MINI からの回答
Thank you Jack for your amazing hard…
Thank you Jack for your amazing hard work in getting me my beautiful cooper! Jack is young yet very professional at his job, and it is obvious he loves what he does. He kept me informed regularly on how things were going and made me feel involved, reassured and very happy.
Huge thanks,
Maria and Pedro :)

Sytner Group - Sytner High Wycombe MINI からの回答
Zubin was excellent
Zubin was excellent, made the whole process easy and straightforward
Great communication from start to finish

Sytner Group - Sytner High Wycombe MINI からの回答
Excellent service
Excellent service was received from the High Wycombe dealership. Ashley was extremely helpful including sending videos of the car so I could see the car closer up.

Sytner Group - Sytner High Wycombe MINI からの回答
First time purchase of a mini
I dealt with Jason who was very helpful from the very beginning.
He dealt with my numerous emails and also supported me really well when I came to collect my car.
As someone who doesn’t really know
Much about cars and have never driven a mini, I was worried about not having the chance to. test drive it However, he talked me through everything really well before I had to take it home.
The whole process was made so simple and I wouldn’t hesitate to recommend Jason and sytner to people

Sytner Group - Sytner High Wycombe MINI からの回答
Nice people to do business with
Nice people to do business with. Jason the sales guy was very knowledgeable & helpful through the buying process from our test driving, placing the order & collection of our new Mini.

Sytner Group - Sytner High Wycombe MINI からの回答
Very good service and when things went wrong it was sorted immediately!
I had a very positive experience with Sytner when purchasing my car. However the salesman left the company before I had taken possession of my car and I was not informed of this. Hence for a week my emails not answered. However the situation was redeemed by Jason Wilkins who had to step in at the last minute to arrange the paperwork and collection of my car. He was exemplary in sorting out the paperwork and hand over if my new Mini Countryman car. He was personable and could not do enough to ensure I was happy with my new car. This is the second time I have used Sytner to purchase my new car and would use them again!

Sytner Group - Sytner High Wycombe MINI からの回答
New Cooper
Great service by Zubin, despite COVID policies. All went smoothly and efficiently.

Sytner Group - Sytner High Wycombe MINI からの回答
Amazing Service again by Izzy Standley…
Amazing Service again by Izzy Standley the Business Manager . We are repeat customers and wouldn't deal with anyone else or go anywhere else. She is a credit to Sytner High Wycombe . Despite Lockdown she still managed to get us our brand New Mini Cooper through click and collect and kept us informed every step of the way. What could have been a stressful time def was not and that was all down to Izzy making sure we have a great experience of a new car. Thank you Izzy. Also a shout out to Zubin Sayed who we collected the car from with face masks on!!! Again seamless service and he went out of his way to ensure the collection of the car and paper work ran smooth despite difficult conditions. Many Thanks Karen

Sytner Group - Sytner High Wycombe MINI からの回答
We dealt with Sam Rutter
We dealt with Sam Rutter, excellent service from start to finish, very pleased with the new Mini, superb build quality.

Sytner Group - Sytner High Wycombe MINI からの回答
Sales exec Jack Dalton was very helpful…
Sales exec Jack Dalton was very helpful and made the purchase straight forward. A pleasure to deal with.

Sytner Group - Sytner High Wycombe MINI からの回答
Excellent Service
Fast response. They make the vehicle in very good condition before handover.

Sytner Group - Sytner High Wycombe MINI からの回答
Mrs Christine Bassett
I am very satisfied with my new purchase and have been enjoying driving it.

Sytner Group - Sytner High Wycombe MINI からの回答
The only minus was the valeting on the…
The only minus was the valeting on the car. Also chips on bonnet bodywork and windscreen. All now rectified but is a two and a half hour round trip for us

Sytner Group - Sytner High Wycombe MINI からの回答
Great service
Great service. Efficient and friendly. Whole transaction went really smoothly. Zubin was fantastic

Sytner Group - Sytner High Wycombe MINI からの回答
Excellent Service from Jason!
Jason Martin at Sytner HW was very helpful throughout the purchase process. I can't fault him for his customer service.
We were a little unhappy with how long the finances took to get sorted though and know that Jason did everything he could do move it along. It was out of his control.
We cleared our money on the Tuesday, and expected to collect the car on the Thursday. However the Mini Finance dept were very slow and so we couldn't collect the car until Saturday pm.

Sytner Group - Sytner High Wycombe MINI からの回答
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