Sytner Group - Sytner Jaguar Coventry レビュー 

537
TrustScore 5段階評価の4.5

4.7

Birmingham Road, Allesley, Coventry, West Midlands, CV5 9GY Allesley, England, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I always use Sytner Jaguar Coventry for my car, and have just had work done there, and as usual it was truly great. Johnathon Woods was again very welcoming and helpful towards me and my requirements,... もっと見る

企業が回答しました

5つ星のうち2の評価

Went into for a service and still got the service reminder flashing at me. After another visit this issue was still not resolved. I have lost count how many time i have been asked to log out of my... もっと見る

企業が回答しました

5つ星のうち5の評価

My car was collected by Terry at the time I was expecting, a friendly and professional collection. The service was carried out as expected, and I was video called with details of tyre and brake wear e... もっと見る

企業が回答しました

5つ星のうち5の評価

Quick efficient service at reception area to book car in. Taken to a work and coffee area where complimentary drinks and snacks were available. Plenty of tables to work from in a comfortable environme... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


連絡先

  • Birmingham Road, Allesley, Coventry, West Midlands, CV5 9GY, Allesley, England, 英国

  • 024 7667 2999

4.7

優良

TrustScore 5段階評価の4.5

537件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(537)

過去12か月のレビュー数: 12,524

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great Car & Customer Experience

Great car
Great Experience
Delivered earlier than expected👍

2023年6月15日
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good afternoon Mr Harrison. I am delighted to hear that you had such a positive experience. Thank you for taking the time to leave us a five star review and I hope you enjoy your new car. Kind regards, Oliver Mann, Head of Business

5つ星のうち5の評価

Car picked up for service.

Picked up the car on time. was kept informed of the progress of the service.car returned nice and clean. the whole process from pick up to return took less than half a day. Great service and hassle free.

2023年6月11日
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good afternoon Mr Doubleday. I am thrilled to hear that you had a great experience with us and I really appreciate your five star review and kind feedback. If you have any further queries, please do not hesitate to get in touch. Kind regards Oliver Mann, Head of Business, Sytner Jaguar Coventry.

5つ星のうち5の評価

Really happy with the customer service…

Really happy with the customer service and I recommend this dealership, very friendly and helpful and can't do enough for you.
Well done sytner I'll definitely be back for another car.

2023年6月12日
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good afternoon Mr Edwards. Thank you for your recommendation and five star review. I am delighted to hear that you had such a positive experience and look forward to seeing you again soon to help you find your next car. Kind regards Oliver Mann, Head of Business, Sytner Jaguar Coventry.

5つ星のうち5の評価

Good friendly affordable service

Good friendly affordable service
Wouldn’t trust anyone else with my jaguar

2023年6月8日
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good afternoon Mr Jones. Thank you for your five star review and feedback. I am delighted to hear that you put your trust in us and your experience was positive. Thank you for choosing Sytner Jaguar Coventry and we look forward to seeing you again soon. Kind regards Oliver Mann, Head of Business, Sytner Jaguar Coventry.

5つ星のうち5の評価

Always good service

Always good service, polite courteous staff who make you feel comfortable. Always use them for my Jaguar

2023年6月1日
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good afternoon Mr Sargent, Thank you so much for your kind words and five star review. We strive to provide the best service possible and I am pleased hear that we have achieved this and look forward to welcoming you back soon. Kind regards Oliver Mann, Head of Business, Sytner Jaguar Coventry.

5つ星のうち5の評価

Had the right car in stock was a good…

Had the right car in stock was a good start, neal was informative but not pushy.

2023年6月2日
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good afternoon Mr Donnelly. Thank you for your 5 star review, I am delighted to hear that you had a positive experience with us and if you have any further queries, please do not hesitate to get in touch. Kind regards Oliver Mann, Head of Business, Sytner Jaguar Coventry.

5つ星のうち5の評価

Good friendly service.

2023年5月30日
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good morning, thank you for your five star review and feedback. Kindest regards, Oliver Mann, Head of Business

5つ星のうち5の評価

Efficient

Efficient, effective service from a friendly team.

2023年5月22日
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good afternoon Alan, thank you so much for your five star review. We always want to provide the best service possible and I am pleased to hear that we achieved this with you. We look forward to seeing you again soon. Kind regards Oliver Mann, Head of Business, Sytner Jaguar Coventry

5つ星のうち5の評価

excellent service

2023年5月29日
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good afternoon Mr Gilbert, thank you for your five star review. I am delighted to hear that you had an excellent experience and look forward to welcoming you back soon. Kind regards, Oliver Mann, Head of Business

5つ星のうち5の評価

The service was first rate from…

The service was first rate from reception to video of car

2023年5月28日
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good morning Mr Harris. I am delighted to hear that you had a great experience with us and look forward to welcoming you back soon. Kind regards Oliver Mann, Head of Business, Sytner Jaguar Coventry.

5つ星のうち5の評価

Car in for service and MOT

Car in for service and MOT. Neil was extremely helpful and kept me informed of what was happening.

2023年5月23日
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good afternoon Mr Wykes. Thank you for your kind words and five star review, I am delighted to hear that Neil was able to make your experience with us so enjoyable and look forward to seeing you again soon. Kindest regards, Oliver Mann, Head of Business - Sytner Jaguar Coventry.

5つ星のうち5の評価

Thoroughly professional in the way they…

Thoroughly professional in the way they handled the entire transaction. A credit to the organisation.

2023年5月18日
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good afternoon Mr Graham. Thank you for your kind words and five star review, I am delighted to hear that you had a great experience and look forward to seeing you again soon. Kindest regards, Oliver Mann, Head of Business - Sytner Jaguar Coventry

5つ星のうち5の評価

I would like to thank all the the team…

I would like to thank all the the team at jaguar Fletchamstead Highway for the professionalism and making me feel valued amazing service 10/10 I will recommend to my friends and family

2023年5月11日
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good morning Mr Singh. We are delighted to hear that you had such a positive experience and very happy that you would recommend us to your friends, thank you again for your five star review. Kindest regards, Oliver Mann, Head of Business - Sytner Jaguar Coventry.

5つ星のうち5の評価

First class staff job always completed…

First class staff job always completed professionally

2023年5月10日
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good afternoon Mr Nixon, Thank you for your kind words and five star review. We are delighted to hear that you have had a positive experience with our staff at Sytner Jaguar Coventry. Kind regards, Oliver Mann, Head of Business, Sytner Land Rover Coventry.

5つ星のうち5の評価

Great service kept informed throughout…

Great service kept informed throughout the process from start to finish also received a follow up phone call the next day

2023年5月1日
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good afternoon Michael, thank you for your five star review. We are delighted to hear that you had a great experience and look forward to seeing you again soon. Kindest regards, Oliver Mann, Head of Business - Sytner Jaguar Coventry.

5つ星のうち5の評価

Taken step by step through new car…

Taken step by step through new car purchase by professional and courteous staff.

2023年4月27日
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good afternoon Chris, thank you for your feedback and five star rating. Kindest regards, Oliver Mann, Head of Business - Sytner Jaguar Coventry.

5つ星のうち5の評価

Always greeted warmly with a fabulous…

Always greeted warmly with a fabulous smile by Sharyn Edwards , very helpful and made sure I was kept hydrated whilst waiting for my service to be dealt with .

2023年4月18日
自発的なレビュー
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good morning Mrs Morrin, thank you for your five star rating and feedback. I will pass on your feedback to Sharyn and we look forward to seeing you again in the future. Kindest regards, Oliver Mann, Head of Business - Sytner Jaguar Coventry.

5つ星のうち3の評価

Look out for the screen wash scam.

The day before my service I had to fill my screen wash. It cost £4 for 5 litres from Wilko. On my service invoice was a charge of £5.07 for screen wash. I pointed out that this couldn’t have been included. It took 2.5 litres for me to fill the screen wash. I was handed a 500 ml bottle as compensation!!! They call this customer service. It appears they don’t fill the screen wash. They tip in 500ml and charge you £5.

2023年3月28日
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good afternoon Mr Buckley, thank you for your feedback. I am disappointed to learn of your experience, for which I apologise. If you would like to discuss this further please don't hesitate to contact me - waynefox@sytner.co.uk - Kind regards, Wayne Fox – Customer Relations.

5つ星のうち5の評価

A good experience

I was welcomed to the dealership by the reception staff, offered tea during brief wait to meet the service adviser. The work and price was specified prior to the work which was completed in the time frame promised.

2023年4月4日
Sytner Group - Sytner Jaguar Coventry ロゴ

Sytner Group - Sytner Jaguar Coventry からの回答

Good morning Mr Francome, I’m delighted to read that you had a great experience and thank you for leaving feedback and a five star review. Kindest regards, Oliver Mann, Head of Business - Sytner Jaguar Coventry.

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