I always use Sytner Jaguar Coventry for my car, and have just had work done there, and as usual it was truly great. Johnathon Woods was again very welcoming and helpful towards me and my requirements,... もっと見る
企業が回答しました
Birmingham Road, Allesley, Coventry, West Midlands, CV5 9GY Allesley, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I always use Sytner Jaguar Coventry for my car, and have just had work done there, and as usual it was truly great. Johnathon Woods was again very welcoming and helpful towards me and my requirements,... もっと見る
企業が回答しました
Went into for a service and still got the service reminder flashing at me. After another visit this issue was still not resolved. I have lost count how many time i have been asked to log out of my... もっと見る
企業が回答しました
My car was collected by Terry at the time I was expecting, a friendly and professional collection. The service was carried out as expected, and I was video called with details of tyre and brake wear e... もっと見る
企業が回答しました
Quick efficient service at reception area to book car in. Taken to a work and coffee area where complimentary drinks and snacks were available. Plenty of tables to work from in a comfortable environme... もっと見る
企業が回答しました
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Birmingham Road, Allesley, Coventry, West Midlands, CV5 9GY, Allesley, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Pre call to discuss appointmentand to let me know who would be looking after me, friendly reception, regular updates from service and service complete quickly

Sytner Group - Sytner Jaguar Coventry からの回答

Sytner Group - Sytner Jaguar Coventry からの回答
The salesman Anthony took my requirements by email and came back to me with the ideal match, which was bought and handed over within a week. Great experience!

Sytner Group - Sytner Jaguar Coventry からの回答
Excellent service I'm very happy with who did my car

Sytner Group - Sytner Jaguar Coventry からの回答
Very helpful staff who gave great service. Very comprehensive report on the state of my vehicle - an ancient S type Jaguar which I purchased new from Guy Salmon in 2004. Previously I had bought two S-types and traded the last one in for the diesel version. Over all those years I have always had great service.

Sytner Group - Sytner Jaguar Coventry からの回答
ordered ipace in july for supposed delivery on the 5th december which is in 5 days time. took my deposit and ive not heard anything from them since. emailed ryan and sales manager and not even had an acknowledgment of my emails. i spend over £60,000 and this is how im treated. Are they selling that many they cant spend a minute to contact me. Terrible service.

Sytner Group - Sytner Jaguar Coventry からの回答
I can honestly say I had nothing but a good experience buying our new jaguar I pace. Whilst the wait was long, it wasn't too bad considering the difficulties experienced in obtaining components worldwide, it was a smooth transition, walked us through every stage. Anthony our sales person was extremely helpful and patient and still is with the many questions I'm asking post collection of my beautiful car. Well done!

Sytner Group - Sytner Jaguar Coventry からの回答
I have had an ongoing issue with my Jaguar XJ starting up after being left unused for up to two weeks.
I reported this issue to Styner Jaguar Coventry at my annual service in November 2021 and no fault was found, I had further problems this January, and it was checked over again
I was advised that the problem could be that the battery is losing charge and to leave it on a trickle charge if I am not using it on a regular basis!
The vehicle was still within the manufacturer's warranty then.
In November this year the battery warning light has come on I have been on two long runs but still having problems starting it.
I have been advised today that the battery could be checked and charged up if required or replaced at a cost as I did not renew the warranty.
My argument is how can a battery need replacing after just over three years and if the battery was checked in January why was it not replaced then?
I have a service due but after today's experience I would not be using Styner Jaguar Coventry again.

Sytner Group - Sytner Jaguar Coventry からの回答

Sytner Group - Sytner Jaguar Coventry からの回答
Sytner did everthing they could to ensure the repair of a major failure of our engine was as stress free as possible. They carried out all communications with our breakdown insurer, Jaguar and our extended warranty supplier to progress this repair as efficiently as possible and ensure we had alternative transport. When ownership of the repair was challenged (was it warranty or Jaguar) they tried to make this as stress free as possible until it was resolved. Although we were disappointed that this was not handled internally between Jaguar and the warranty supplier, Sytner did everything they could to expedite the repairs.

Sytner Group - Sytner Jaguar Coventry からの回答
Great experience with the team at Sytner Coventry. Easy booking process, great communication from Claire and all aspects dealt with very professionally

Sytner Group - Sytner Jaguar Coventry からの回答
They did what expected. Collected the car, service and MOT carried out and delivered the car back. Just what I expected.
It was great that they have re introduced car collections. They were the last big car company to do this.

Sytner Group - Sytner Jaguar Coventry からの回答
Didn’t feel I had that personnel service , had to ask questions rather than be informed. Not over the moon I must say.

Sytner Group - Sytner Jaguar Coventry からの回答
Service Team were superb and best Ive had in all of the time Ive had a car
Attentive Informative and helpful in every aspect
THANK YOU for excellent customer service

Sytner Group - Sytner Jaguar Coventry からの回答
Guy Salmon staff could not have been more helpful and anxious to do the work we required. Friendly and chatty so it felt like an individual experience for us.

Sytner Group - Sytner Jaguar Coventry からの回答
Yes all good. They did what they say they would did, car came back clean. Nothing amiss. All good.

Sytner Group - Sytner Jaguar Coventry からの回答
As always, a Professional, Knowledgable and Friendly service. The whole experience was faultless. Highly recommended.

Sytner Group - Sytner Jaguar Coventry からの回答
The ongoing world shortage of ‘chips’( slang) has tried everybody’s patience and has created the delay in the delivery of my new E Pace. Kevin Scott has kept me totally informed at every twist @nd turn,and there have been a few of those. Unprecedented times.

Sytner Group - Sytner Jaguar Coventry からの回答
I picked my I Pace up this week and couldn’t be happier with it. The service from Anthony was fantastic and his after service has been fantastic too. I couldn’t recommend them more.

Sytner Group - Sytner Jaguar Coventry からの回答
The service was excellent, Claire was friendly and knowledgeable. I was impressed with the video of the tasks undertaken and the valeting of my car inside and outside. Many thanks!

Sytner Group - Sytner Jaguar Coventry からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。