Tom was brilliant throughout the whole session. We spent hours choosing the car, test driving them and then going through all the paperwork and Tom was patient, knowledgeable and had a good sense of... もっと見る
所在地
所在地を変更Bolingbroke Way, BS34 6FE Bristol, GB
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レビュアーのコメントを見てみましょう
Great service from Sytner. Very smooth and easy pick up of our new car. Very happy with the professional service we had especially from Joe Watson and Arriz Yaqub. Definitely recommend this company.
I have sent several messages including completing the contact form online and contact form to start a conversation over WhatsApp with no response to book a MOT and winter check. I then called today, a... もっと見る
Very friendly and helpful place to visit. Lots of options and a variety of vehicles. Robbie and Zidah were fantastic, very knowledgeable and patient when it came to us making the right choice. They a... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Bolingbroke Way, BS34 6FE, Bristol, 英国
4.3
優良
3129件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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As a retuning customer to Sytner Select…
As a retuning customer to Sytner Select my wife and I had a fantastic experience from start to finish. The team of Johnny and Alex were professional, honest, and made purchasing our car quick and stress-free. I truly appreciate the friendly service and transparency throughout the process. Highly recommended dealership—would definitely use them again and confidently refer others.
2025年12月31日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Arav, Thank you very much for your kind words and for choosing Sytner Select Bristol once again. We are delighted to hear that Johnny and Alex provided a professional and honest service, making your car purchase quick and stress-free. It’s wonderful to know that you appreciated the friendly and transparent approach throughout. Your recommendation means a great deal to us, and we look forward to welcoming you and your wife back in the future. Best wishes from the team.
Excellent professional staff, good experience
Bought our new car today Alicia was particularly fantastic, professional and super helpful. Process really clear - Alex C (manager) explained everything and good experience- would recommend Sytner, thank you team!
2025年12月31日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Laura, Thank you very much for your wonderful review. We are delighted to hear that Alicia and Alex provided you with a professional and clear experience throughout your car purchase. It’s fantastic to know that the process was straightforward and that you felt well supported by our team. Your recommendation means a great deal to us. We hope you enjoy your new car and look forward to welcoming you back to Sytner Select Bristol in the future. Best wishes, The Sytner Select Bristol Team
Exceptional Experience with Rusty – We Drove Home TWO New Cars!
I recently had the absolute pleasure of working with Rusty at Sytner Select to purchase not one, but two vehicles for my family. From start to finish, the experience was outstanding, thanks almost entirely to Rusty's professionalism, patience, and genuine care.
If you're looking for a dealership that values its customers and employs real professionals like Rusty, look no further. We are thrilled with both of our new cars and will recommend Sytner Bristol to everyone we know. Thank you for earning our trust and our business—twice over!
2025年12月29日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Thank you, Sebastian, for your wonderful review. We are delighted to hear that Rusty provided such a professional and caring service throughout your experience. It’s fantastic that you and your family are so pleased with your new vehicles. Your kind words mean a great deal to us, and we truly appreciate your recommendation. We look forward to welcoming you back to Sytner Select Bristol in the future. Wishing you many happy journeys in your new cars!
Great experience
I have a great experience with Coby today very quick and efficient. I would recommend
2025年12月30日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Desislava, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Coby provided you with quick and efficient service. It is always wonderful to know our customers feel well looked after and confident in recommending us. Your feedback is greatly appreciated and motivates us to maintain the highest standards. We look forward to welcoming you back to Sytner Select Bristol in the future. Best wishes, The Sytner Select Bristol Team
Daniel very helpful showing me round…
Daniel very helpful showing me round and no pressure listening to my needs
2025年12月30日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Gari, Thank you very much for your kind words and for taking the time to share your experience with Daniel at Sytner Select Bristol. We are delighted to hear that he was helpful, attentive, and provided a no-pressure environment while listening carefully to your needs. It’s wonderful to know that our team made your visit a positive one. Your feedback is greatly appreciated, and we hope to assist you again in the future. Best wishes, The Sytner Select Bristol Team
Great experience and customer service…
Great experience and customer service from Arriz, found the car I was looking for and very smooth process!
2025年12月30日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear William, Thank you very much for your kind words and for taking the time to share your experience with Arriz and the team at Sytner Select Bristol. We are delighted to hear that you found the car you were looking for and that the process was smooth and enjoyable. It’s always wonderful to know our customers feel well supported throughout their journey. We truly appreciate your feedback and hope you continue to enjoy your new vehicle. Best wishes, The Sytner Select Bristol Team
Had a positive experience with Alex…
Had a positive experience with Alex test driving a car. Very friendly rapport throughout the whole experience. Even though they did not have the right car I will definitely be coming back.
2025年12月30日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Paulina, Thank you very much for your kind words and for sharing your positive experience with Alex at Sytner Select Bristol. We’re delighted to hear that you felt comfortable and well looked after throughout your visit. It’s wonderful to know that despite not finding the exact car you were after, you still intend to return. We very much look forward to welcoming you back in the future and assisting you further. Best wishes, The Sytner Select Bristol Team
Sytner Select Bristol
I had an excellent experience at sytner select Bristol with Daniel Wesolowski he was very helpful with all my questions. He answered them with professionalism and he is very knowledgeable.
2025年12月15日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Gracie, Thank you very much for your kind words and for taking the time to share your experience at Sytner Select Bristol. We are delighted to hear that Daniel Wesolowski was able to assist you so professionally and knowledgeably. It is always our aim to provide excellent service and support, and your feedback is greatly appreciated. We hope you continue to enjoy your vehicle and look forward to welcoming you back in the future. Best wishes, The Sytner Select Bristol Team
Bought a jaguar f pace from rusty…
Bought a jaguar f pace from rusty ,great service not pushy like car salesman can be
Very helpful
Had a problem with car cracked front disc but was sorted the very next morning nothing was too much
Would use again excellent service
2025年12月28日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Thank you, Mark, for your kind words and for taking the time to share your experience with Rusty and the team at Sytner Select Bristol. We’re delighted to hear you found the service helpful and not pushy, as we always aim to provide a friendly and supportive environment. It’s great that the issue with your car was resolved promptly. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Thanks again for choosing us.
Really helpful and informative - great service
Really helpful and informative - Daniel Wesolowski was great and I am seriously considering a purchase as a result of his services. Thank you Daniel!
2025年12月29日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Thank you very much for your kind words, Sophie. We’re delighted to hear that Daniel was able to provide such helpful and informative service. It’s wonderful to know his support has made a positive impression and that you are seriously considering a purchase with us. We truly appreciate your feedback and look forward to the opportunity to assist you further. Please do not hesitate to get in touch if you have any questions or need additional information. Thank you once again!
Everyone I spoke to was really helpful
Everyone I spoke to was really helpful and professional. No one at Sytner felt pushy in selling the car and I would recommend to anyone. Freya and Henry are the two people I spoke to when looking into buying a car and they both answered any questions and tried to find the best deal for me :)
2025年12月20日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Thank you so much for your kind words, Ellie. We’re delighted to hear that Freya and Henry provided you with helpful and professional service throughout your car buying experience. It’s wonderful to know you felt comfortable and not pressured at any point. Your recommendation means a great deal to us, and we’re pleased we could assist you in finding the best deal. We hope you enjoy your new car and look forward to welcoming you back in the future.
When i arrived for my 8.30am service…
When i arrived for my 8.30am service 20th December, no had any keys to get into the premises so had to wait until 9.00am until someone arrived with keys. I was then told i did not have an appointment even though it was made on the 10th Dec when my car was in for MOT by member of staff who wrote it down for me. Also was told my appointment for 29th Dec had not been booked in either even though it was booked at same time by the same person who wrote it down. They did service my car as they had no other vehicles booked in but three hours later it was finally finished. Its not acceptable customer service.
2025年12月20日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Rm, We sincerely apologise for the inconvenience you experienced during your recent visit to Sytner Select Bristol. It is disappointing to hear about the issues with your appointment and the delay in servicing your vehicle. This is not the standard of service we aim to provide. We would like to invite you to contact our Head of Business, Tim Scott, at timothyscott@sytner.co.uk, so we can discuss your concerns further and work towards a resolution. Kind regards, Sytner Select Bristol
Freya was amazing at helping my partner…
Freya was amazing at helping my partner pick and buy a car. Lovely place, lots of cars and amazing staff. 10/10 service
2025年12月21日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Thank you so much, Hannah, for your wonderful review. We’re delighted to hear that Freya provided such excellent support in helping your partner find the perfect car. It’s fantastic to know you enjoyed your experience with us and appreciated the variety of cars and friendly staff. Your kind words mean a great deal to the whole team at Sytner Select Bristol. We truly value your recommendation and look forward to welcoming you both back in the future. Many thanks once again!
Great Experience
Had a great experience at Sytner Select Bristol with Josh P. Looked at a Volvo xc40. Josh was friendly, courteous and knowledgeable. I now have a decision to make over Christmas.
2025年12月20日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Thank you very much for your kind words, K Langley. We’re delighted to hear that Josh provided a friendly, courteous, and knowledgeable service during your visit to Sytner Select Bristol. The Volvo XC40 is a fantastic choice, and we completely understand the importance of taking time to make the right decision. Should you have any further questions or require assistance, please don’t hesitate to get in touch. Wishing you a wonderful Christmas and all the best with your decision.
Great service today from Dan L
Great service today from Dan L. Really knew his stuff, great experience
2025年12月20日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Dear Joanna, Thank you ever so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Dan L provided such knowledgeable and attentive service, making your visit a great one. It’s always wonderful to know our team’s expertise is appreciated. We truly value your feedback and look forward to welcoming you back to Sytner Select Bristol in the future. Best wishes, The Sytner Select Bristol Team
Daniel wesolowski is Super friendly…
Daniel wesolowski is Super friendly very helpful.
Made purchasing the car very easy.
2025年12月20日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Thank you so much, Chloe, for your kind words. We’re delighted to hear that Daniel was friendly and helpful throughout your car purchase. Making the process easy and enjoyable is something we always strive for, and it’s wonderful to know that Daniel achieved this for you. Your positive feedback means a great deal to us and the team at Sytner Select Bristol. We hope you’re thoroughly enjoying your new car and look forward to welcoming you back in the future.
Avoid.
Can't fault the front of house staff, everyone always friendly.
Overall services, diabolical.
Purchased a car. Within 9 months it had been returned 8+ times all with the same issue, the issue was reported in the 1st week of purchase. They clearly do not have the skill to fix.
They had the car for 4 months in total so I was paying for a vehicle i did not have.
Tried to give the car back after 5 months. But they then had the car for 2 straight months so couldn't do much at that time. When it came to it, I was handed to the sales team and told they would only part exchange it for half the value as its not worth the full value. Advised it was not worth the value to be begin with due to its issues. Not to mention i traded my old car in so would have lost that also. Was then advised to go to finance company as they wouldn't do what was needed.
They had me agree to try repair it one last time, it has now been 3 weeks since drop off and have received zero communication, zero updates.
Now having to go through the stress of finance company and ombudsman to sort.
I also have 2 friends who have also purchased their vehicles from here in the last few months who are having similar issues with problems with vehicles and multiple returns to the shop to try and fix. Greatest advice is to avoid.
2025年12月20日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
We are sorry to hear about your disappointing experience and understand your frustration. It is certainly not the standard we aim to provide. We appreciate your kind words about our front of house staff. We would like to invite you to contact our Sales Operations Manager, Richard Westrup, at Richardwestrup@sytner.co.uk to discuss your concerns further. Your feedback is important to us, and we hope to find a way to address the issues you have raised.
Kyle was a legend very helpful.
2025年11月27日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Thank you very much for your kind words, Ayaz. We’re delighted to hear that Kyle was able to assist you so effectively and made your experience a positive one. It’s always wonderful to receive feedback recognising the efforts of our team members. We truly appreciate you taking the time to share your thoughts and hope to continue providing the same level of service in the future. Your support means a great deal to us. Thanks once again for choosing Sytner Select Bristol.
Great experience
Great experience, Kyle was really helpful and friendly. I was made to feel comfortable and relaxed. Also, I found just the car I’d been looking for .
2025年11月30日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Thank you so much for your kind words, Tracy. We’re delighted to hear that Kyle made your experience enjoyable and that you felt comfortable throughout. It’s wonderful that you found the perfect car you’d been searching for. Your feedback means a great deal to us, and we’re pleased to have been part of your car-buying journey. We hope you enjoy many happy miles in your new vehicle and look forward to welcoming you back to Sytner Select Bristol in the future.
The purchase of my car was really…
The purchase of my car was really straightforward. I had it moved from Wakefield to Bristol and was kept updated as to this being completed. Alex showed me the vehicle and explained lots about the features of the car. The test drive was good and all questions were answered.
2025年12月12日
自発的なレビュー
Sytner Group - Sytner Select Bristol からの回答
Thank you, Dave, for your kind words and for taking the time to share your experience with Sytner Select Bristol. We’re delighted to hear that the process of purchasing your car was straightforward and that you felt well informed throughout. It’s great to know Alex was able to provide a thorough explanation of the vehicle’s features and that your test drive went smoothly. We truly appreciate your feedback and hope you continue to enjoy your new car.
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