This is the second car I’ve bought from Sytner Swindon, both fine cars. The purchasing experience of this latest car was much improved now their process is streamlined reducing the number of sales pe... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Highest praise possible to Nathan and Will. Both of these gentlemen came highly recommended to me by a friend and they both ensured they lived up to my expectations. Will was incredibly helpful when h... もっと見る
企業が回答しました
We were diligently looked after from the moment we walked in the centre. Jakob was informative and friendly and able to answer all our queries before suggesting a number of different options and showi... もっと見る
企業が回答しました
Even though sadly my new car was not meant to be, the service I received from Sytner Swindon was great. I Initially purchased the car from Joe Excell who took me through the whole process in a friendl... もっと見る
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Penny Lane, SN3 3BW, Swindon, Wiltshire, 英国
- 01793648400
4.5
優良
3348件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Harry and Hasan provided me excellent…
Harry and Hasan provided me excellent customer service and helped me choose a lovely car.
2026年3月21日
自発的なレビュー
Sytner Group - Sytner Select Swindon からの回答
Dear Eddie, Thank you very much for your kind words. We are delighted to hear that Harry and Hasan provided you with excellent customer service and helped you find a lovely car. It’s always our aim to ensure every customer feels valued and supported throughout their experience. Your positive feedback means a great deal to the team at Sytner Select Swindon. We hope you enjoy your new vehicle and look forward to welcoming you back in the future. Best wishes, The Sytner Select Swindon Team
Went in to trade my manual for an auto
Went in to trade my manual for an auto, considering I had outstanding finance on my car harry did everything to get me into a new car.
Walked out very happy, would highly recommend
2026年3月18日
自発的なレビュー
Sytner Group - Sytner Select Swindon からの回答
Dear Amy, Thank you very much for your kind words and for taking the time to share your experience with us at Sytner Select Swindon. We’re delighted to hear that Harry was able to assist you so effectively in trading your manual for an automatic, despite the outstanding finance. It’s wonderful to know you walked away happy with your new car. Your recommendation means a great deal to us, and we hope you continue to enjoy your new vehicle for many miles to come. Best wishes, The Sytner Select Swindon Team
Had no issues with my mot,staff…
Had no issues with my mot,staff friendly and polite, good service all round
2026年3月18日
自発的なレビュー
Sytner Group - Sytner Select Swindon からの回答
Dear Nicholas, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Swindon. We are delighted to hear that you found our staff friendly and polite, and that your MOT went smoothly without any issues. Providing good service all round is something we take great pride in, so it’s wonderful to know we met your expectations. We truly appreciate your support and look forward to welcoming you back in the future. Best wishes, The Sytner Select Swindon Team
Great service Nial stayed late to help
Great service Nial stayed late to help. Extremely polite and helpful
2026年3月15日
自発的なレビュー
Sytner Group - Sytner Select Swindon からの回答
Dear Ajay, Thank you very much for your kind words and for taking the time to leave such a positive review. We are delighted to hear that Niall was able to assist you so helpfully and politely, even staying late to ensure everything was taken care of. It’s always our aim to provide excellent service, and your feedback is truly appreciated. We look forward to welcoming you back to Sytner Select Swindon in the future. Best wishes, The Sytner Select Swindon Team
Jurgen was amazing
Jurgen was amazing. Despite being understaffed he kept us great company while we waited to purchase the car. Super nice chap!
2026年3月13日
自発的なレビュー
Sytner Group - Sytner Select Swindon からの回答
Dear Lewis, thank you ever so much for your kind words. We’re delighted to hear that Jurgen made your experience enjoyable despite being understaffed. It’s wonderful to know he kept you company and provided such excellent service while you waited to purchase your car. We truly appreciate you taking the time to share your positive experience and hope you’re thoroughly enjoying your new vehicle. Your support means a great deal to us all at Sytner Select Swindon.
Sytner Group - Sytner Select Swindon からの回答
Dear Catalin, Thank you very much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you found our service both fast and professional. It is always our aim to provide an excellent experience for all our customers, and your feedback is truly appreciated. Should you require any assistance in the future, we would be more than happy to help. Thanks again for choosing Sytner Select Swindon. Kind regards, The Sytner Select Swindon Team
Ripped off
I wish there was a zero star to express how disappointed I was. I have a problem with the tyre pressure which I know for sure it was because of the sensor because the other tyre had the same issue. I explained this when I booked for the car to be fixed and even on the day that I left the car. I was told that they have done a diagnostic test and there was nothing wrong with that tyre. I paid for the diagnostic test but I knew that the problem wasn’t resolved. I insisted that that the problem was with the sensor but the man who attended to me said I can take the car somewhere else if I wish. I wish that man had shown me this kind of attitude when I bought the car. Now its just a few weeks and the same problem is back again. That’s what I went through with same tyre which they eventually replaced the sensor after visiting them for more than four times.
I feel ripped off and not being listened to.
I will take this further to rip off britain
2026年2月13日
自発的なレビュー
Sytner Group - Sytner Select Swindon からの回答
Dear Mavis, We are very sorry to hear about your disappointing experience regarding the tyre sensor and the service you received. It is never our intention for any customer to feel unheard or dissatisfied. I can see that when your vehicle came in last month, the technician carried out a diagnostic scan of the vehicle and no fault codes were found in the system. During the inspection, it was noted that the tyre was underinflated, so it was inflated to the correct PSI. We do understand your frustration. However, based on the checks carried out, the technician confirmed that there was no fault present with the TPMS sensor. If you would still like us to proceed with replacing the sensor, we would be happy to arrange this for you. That said, we would not want you to incur unnecessary costs if there is currently no confirmed fault. Unfortunately, we would also be unable to submit a claim to your extended warranty provider for a replacement TPMS sensor without a confirmed fault to support the claim. If the tyre pressure warning light has illuminated again since your last visit, we would be more than happy to arrange for the vehicle to come back in so we can carry out further checks. I’m sorry to hear that you feel you are being treated unfairly. Please be assured that our intention is simply to provide the correct advice and avoid unnecessary costs where possible. Kind regards, Sytner Select Swindon
Ryan
Great customer service from Ryan, super helpful from greeting us in the showroom, showing us the car and then just chatting to us about the process of buying from Synter Select. We were allowed to test drive the car with Ryan almost immediately. We finalised the sale with Sebastian...who was equally excellent at explaining the detailed costs etc.
Thank you
2026年3月8日
自発的なレビュー
Sytner Group - Sytner Select Swindon からの回答
Dear Hazel, Thank you very much for your kind words and for taking the time to share your experience at Sytner Select Swindon. We’re delighted to hear that Ryan and Sebastian provided such excellent service throughout your visit, from the initial greeting to finalising the sale. It’s wonderful to know you felt well informed and supported during the process. We truly appreciate your feedback and hope you enjoy your new car. Best wishes, The Sytner Select Swindon Team
Excellent vehicle that we are all…
Excellent vehicle that we are all really chuffed with. Ella and Chaylee did a good job of looking after us but also driving a hard bargain. Only time will tell about the warranty but we have gone with the full 3 years so 🤞 but it looks good on paper.
2026年2月25日
自発的なレビュー
Sytner Group - Sytner Select Swindon からの回答
Thank you, Ben, for your fantastic review. We’re delighted to hear that you’re chuffed with your new vehicle and that Ella and Chaylee provided excellent service while keeping things fair. It’s great to know you feel confident with the full three-year warranty, and we hope it gives you peace of mind moving forward. We truly appreciate your kind words and your trust in Sytner Select Swindon. Wishing you many enjoyable miles ahead in your new car!
Cuba and Hasan were great
Cuba and Hasan were great, made me feel at ease all the way through the process. Everything was as smooth as could be and easy for making such a big purchase.
Thank you guys
2026年2月28日
自発的なレビュー
Sytner Group - Sytner Select Swindon からの回答
Dear Rebecca, Thank you ever so much for your kind words. We’re delighted to hear that Kuba and Hasan made you feel at ease throughout the process and that everything went smoothly for such a significant purchase. It’s wonderful to know that the experience was easy and enjoyable for you. Your feedback means a great deal to the team, and we truly appreciate you taking the time to share it. Wishing you all the best with your new vehicle! Kind regards, The Sytner Select Swindon Team
I recently purchased a new Lexus car…
I recently purchased a new Lexus car from Sytner Swindon and the experience was exceptional from start to finish. The team was professional, transparent, and made the entire process seamless. I’m absolutely thrilled with my new vehicle—the performance and quality exceeded my expectations. If you're looking for an stress-free car buying experience, I highly recommend them! Huge thanks to Pratap and the team for helping me through.
2026年1月15日
自発的なレビュー
Sytner Group - Sytner Select Swindon からの回答
Thank you, Gen, for your wonderful review. We are delighted to hear that your experience with Sytner Select Swindon was seamless and professional from start to finish. It’s fantastic that your new Lexus has exceeded your expectations in both performance and quality. Pratap and the team truly appreciate your kind words and recommendation. We wish you many happy miles ahead in your new vehicle and are grateful for your trust in us. Enjoy every journey!
Nathan & Jakob - Top class
I received an intial phone call from Nathan who was friendly and professional
When I arrived until we left, Nathan continued to be friendly, very helpful, open and honest.
Jakob was also very friendly, professional and very helpful
They both made the experience so much easier and i am very pleased with my car purchase
They are a huge credit to the company
Thank you so much!
2026年2月23日
自発的なレビュー
Sytner Group - Sytner Select Swindon からの回答
Dear Kat, Thank you very much for your kind words and for taking the time to share your experience with Nathan and Jakob at Sytner Select Swindon. We are delighted to hear that their friendly, professional, and honest approach made your car purchase enjoyable and straightforward. It’s wonderful to know they made such a positive impression. Your feedback is greatly appreciated, and we’re thrilled you are pleased with your new car. Thank you once again for choosing us. Best wishes, The Sytner Select Swindon Team
A real mix of experience at the site at…
A real mix of experience at the site at Swindon. We went to look at first cars for my daughter. Ella was excellent - very attentive and helpful. Helped us find a couple of cars that met with our requirements and arranged a test drive. All continued to go well until we agreed to buy the car - I would have thought they would want to accelerate at that point and get the sale sorted. Sadly we were left waiting for about an hour before we could see a ‘manager’ to complete the sale. Ella continued to check in on us but it was out of her control. Completely took the shine off the experience for my daughter and if it wasn’t for her then I would have left and they would have lost the sale.
2026年2月18日
自発的なレビュー
Sytner Group - Sytner Select Swindon からの回答
Thank you for sharing your experience with us. We are pleased to hear that Ella provided excellent and attentive service during your visit. However, we sincerely apologise for the delay you encountered when completing the sale, which understandably affected your overall experience. We appreciate your honest feedback and recognise how important a smooth and timely process is, especially for first-time buyers. Your comments are valued, and we hope your daughter enjoys her new car despite the wait.
Sytner Group - Sytner Select Swindon からの回答
Dear Emre, Thank you very much for your kind words. We are delighted to hear that you found our service and customer relations to be great. It is always our aim to provide a positive and memorable experience for all our customers. Your feedback is truly appreciated and motivates our team to continue delivering the highest standards. We look forward to welcoming you back to Sytner Select Swindon in the future. Best wishes, The Sytner Select Swindon Team
Sytner Group - Sytner Select Swindon からの回答
Dear Jake, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Jurgen and Harry were able to provide you with excellent service and were very helpful throughout. It is always our aim to ensure every customer feels valued and well supported. Your positive feedback is greatly appreciated and motivates us to maintain the highest standards. We look forward to welcoming you back to Sytner Select Swindon in the future. Best regards, The Sytner Select Swindon Team
Friendly no hard sell customer service
Friendly no hard sell customer service. Good deal on part ex and reduced cost add ons, not to mention driving away in a great new car
2026年2月13日
自発的なレビュー
Sytner Group - Sytner Select Swindon からの回答
Thank you, Graham, for your kind words and positive feedback. We’re delighted to hear you appreciated our friendly, no hard sell approach and found the part exchange deal and add-ons to be good value. It’s wonderful to know you’re enjoying your new car and that the overall experience met your expectations. Your support means a great deal to us, and we hope to continue providing excellent service to all our customers in the future. Wishing you many happy miles ahead!
Sytner Select Swindon visit
At my visit to Sytner Select Swindon I was met by Jakob who introduced himself, located the car I was interested in and answered all my questions in detail.
Jakob arranged a test drive of the car and valued my car in a transparent and professional way.
2026年2月9日
自発的なレビュー
Sytner Group - Sytner Select Swindon からの回答
Thank you, Michael, for your kind words and for taking the time to share your experience at Sytner Select Swindon. We are delighted to hear that Jakob provided you with excellent service, answering all your questions thoroughly and arranging a test drive to your satisfaction. It’s wonderful to know that you found the car valuation process transparent and professional. Your feedback is greatly appreciated, and we hope you continue to enjoy your vehicle. We look forward to welcoming you again in the future.
We had a fantastic experience Professional, Friendly and Stress-Free…
We had a fantastic experience with Sytner Approved Used Cars, and Nathan made the whole process smooth from start to finish. He was professional, knowledgeable and genuinely helpful without being pushy. He took the time to answer all of our questions, explained everything clearly and made sure we felt confident in our decision.
Nathan kept us updated throughout and made what can sometimes be a stressful process feel easy and straightforward. His customer service was excellent, and nothing felt like too much trouble.
We’re absolutely delighted with our car and wouldn’t hesitate to recommend Nathan and the team at Sytner. Thank you for such a positive experience!
2026年2月9日
自発的なレビュー
Sytner Group - Sytner Select Swindon からの回答
Dear Maria, Thank you very much for your kind words. We’re delighted to hear that Nathan provided such a professional and helpful service throughout your experience with us. It’s wonderful to know that the process felt smooth and straightforward, and that you’re happy with your new car. Your recommendation means a great deal to us. We truly appreciate you taking the time to share your positive experience and wish you many enjoyable journeys ahead. Best wishes, The Sytner Select Swindon Team
Great service
Nathan and Lance were fabulous - very helpful, welcoming and informative.
2026年2月8日
自発的なレビュー
Sytner Group - Sytner Select Swindon からの回答
Dear Amy, Thank you ever so much for your kind words. We are delighted to hear that Nathan and Lance provided you with such a welcoming and informative experience. It’s always our aim to ensure every customer feels valued and well supported throughout their visit. Your positive feedback truly means a great deal to the team. We hope to have the pleasure of assisting you again in the future. Wishing you all the very best with your new vehicle. Kind regards, The Sytner Select Swindon Team
Ahsan and Joe were excellent!!
Ahsan and Joe were excellent!!! Very friendly, knowledgeable and helpful. 10/10 would recommend them for help with your next purchase 👍
2026年2月7日
自発的なレビュー
Sytner Group - Sytner Select Swindon からの回答
Thank you so much, Brandon, for your fantastic review. We’re delighted to hear that Ahsan and Joe provided you with such friendly, knowledgeable, and helpful service. It’s always our aim to make every customer’s experience as positive as possible, and your recommendation means a great deal to us. We truly appreciate you taking the time to share your thoughts and look forward to assisting you again in the future. Thanks once again for choosing Sytner Select Swindon!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。