Picked my car up from sytner warrington 10/05/26 by the end of the week the engine light came on went back to sytner the next weekend only to be told they had gone and the new company hadn’t taken ov... もっと見る
所在地
所在地を変更Calver Park Road, WA2 8JH Warrington, England, GB
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We found this dealership by chance, so glad we did. We were looking for an Audi and wanted automatic, which I haven't driven one for over 20 years so was a little apprensive about test driving, but R... もっと見る
Chris and Nathan were great helping me get my new car. Chris was really knowledgeable about the cars and helped me find something that worked for my lifestyle when I was really unsure what I wanted.... もっと見る
企業が回答しました
Bought a car from sytner select warrington in January, with Joe and Muhammad who were excellent, no pushy sales, very friendly and approachable. Sadly it had an issue and I cannot fault the servi... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Calver Park Road, WA2 8JH, Warrington, England, 英国
4.5
優良
2088件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Excellent service from the sales…
Excellent service from the sales consultant Lachlan and Sales Manager Nathan T. Thank you for a very professional service. I will definitely return in the future thank you.
2025年9月30日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Peter, Thank you for your kind words. We are delighted to hear that you had an excellent experience with our sales consultant Lachlan and Sales Manager Nathan T. Our team at Sytner Select Warrington takes pride in providing a professional and top-notch service to our customers. We are glad to know that you will be returning in the future and we look forward to welcoming you back. Thank you for choosing us and for your support. We appreciate it greatly. Kind regards Steven Whittle, Head of Business
Only went to have a look around
Only went to have a look around, but I spoke to George a sales rep and he was very helpful and understanding. In the end i found a car i am very happy with
2025年9月1日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Kathryn, Thank you for taking the time to share your experience at Sytner Select Warrington. We are delighted to hear that you had a positive interaction with our sales representative, George. Our team strives to provide an exceptional service and we are glad that George was able to assist you in finding a car that meets your needs. We appreciate your support and hope to see you again in the future. Kind regards Steven Whittle, Head of Business
Sytner Group - Sytner Select Warrington からの回答
Good Morning Susan, Thank you for your kind words. We are delighted to hear that Chris provided you with an excellent assistance during your visit to Sytner Select Warrington. Our team takes great pride in providing a top-notch service to all our customers. We are glad that Chris was able to showcase our dealership and help you find what you were looking for. We appreciate your support and hope to see you again soon. Kind regards Steven Whittle, Head of Business
I came in this weekend and looked at a…
I came in this weekend and looked at a few cars Chris was helpful showing me different cars!
2025年9月28日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Sarah, Thank you for taking the time to leave us a 5-star review. We're delighted to hear that Chris was able to assist you in finding the perfect car. Our team at Sytner Select Warrington takes pride in providing a helpful and knowledgeable service to all of our customers. We hope you had a great experience with us and we look forward to seeing you again in the future. Kind regards Steven Whittle, Head of Business
Chris helped with search for the car
2025年9月29日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Derek and thank you for taking the time to leave us a 5-star review. We are delighted to hear that Chris was able to assist you in your search for a car at Sytner Select Warrington. Our team takes great pride in providing an exceptional customer service and we are glad that Chris was able to help you find the perfect car. We appreciate your support and hope to see you again in the future. Kind regards Steven Whittle, Head of Business
Our sales person George was amazing…
Our sales person George was amazing from start to finish. He helped us with picking a car that was perfect for us and within our price range, we will definately be going again.
2025年9月27日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Kate, Thank you for your glowing review. We are delighted to hear that George provided you with an exceptional service throughout your car buying journey at Sytner Select Warrington. It is our goal to help our customers find the perfect car within their budget, and we are thrilled that George was able to do just that for you. We look forward to welcoming you back for any future car needs. Kind regards Steven Whittle, Head of Business
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Mr Hesmondhalgh, Thank you for taking the time to leave such a positive review. We are delighted to hear that Chris provided you with an excellent service during your visit to Sytner Select Warrington. Our team takes great pride in being helpful and polite to all our customers, and we are glad that Chris was able to uphold this standard. We appreciate your kind words and hope to see you again in the future. Kind regards Steven Whittle, Head of Business
Replying back to your review you just…
Replying back to your review you just left I have already emailed Steven twice !!! So he can contact me through the two emails that I have already sent him that have been ignored which has my contact details on, I not emailing AGAIN for it to be ignored
2025年9月23日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Dear C, Thank you for taking the time to leave a review. Unfortunately I cannot find your emails, please forward them to stevenwhittle@sytner.co.uk or katethompson@sytner.co.uk then we can get in touch as soon as possible or provide us with a registration number so we can contact you. Best regards Steven Whittle, Head of Business
Sytner Group - Sytner Select Warrington からの回答
Good Afternoon Geoffrey, Thank you for your positive review. We are glad to hear that you were satisfied with the video of the car before purchasing it over the phone. At Sytner Select Warrington, we strive to provide our customers with a comprehensive and transparent buying experience. We are pleased that our video was able to give you a good understanding of the car before making your decision. We appreciate your feedback and hope to continue exceeding your expectations in the future. Kind regards Steven Whittle, Head of Business
Sytner Group - Sytner Select Warrington からの回答
Good Morning Leon and thank you for taking the time to leave us a 5-star review. We are delighted to hear that our staff at Sytner Select Warrington were able to provide you with a friendly and welcoming experience. Our team takes great pride in delivering an exceptional customer service, and we are glad to hear that it did not go unnoticed. We appreciate your support and look forward to welcoming you back in the future. Kind regards Steven Whittle, Head of Business
Just purchased a new family car from…
Just purchased a new family car from here!! Dealt with a young man called Leon… wow how refreshing to not feel pressured, he was fab. He couldn’t do enough and his communication was top notch 👌🏻. 100% recommend, they will be our first port of call when looking for a car in the future
2025年8月29日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Thank you for taking the time to leave such a positive review, Gemma! We are delighted to hear that you had a great experience at Sytner Select Warrington. Our team strives to provide a pressure-free and enjoyable car buying experience for all our customers. We are glad that Leon was able to assist you with your purchase and that his communication was top-notch. We appreciate your recommendation and look forward to being your first choice for future car purchases. Thank you for choosing Sytner Select Warrington. Kind regards Steve Whittle, Head of Business
Sytner Group - Sytner Select Warrington からの回答
Thank you for your glowing 5-star review, Connor! We are delighted to hear that Charlie provided you with amazing service at Sytner Select Warrington. Our team takes great pride in delivering exceptional customer experiences, and we are thrilled that Charlie exceeded your expectations. We will be sure to pass along your kind words to him. Thank you for choosing Sytner Select Warrington, and we hope to have the opportunity to serve you again in the future. Kind regards Steve Whittle, Head of Business
Excellent service from the team at…
Excellent service from the team at sytner warrington. Made sure I was comfortable and made it easy for me to drive the car away the same day as I had come from a long distance away. Would definitely recommend them.
2025年8月30日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Thank you for your kind words, Carl. We are delighted to hear that you had an excellent experience at Sytner Select Warrington. Our team takes great pride in providing exceptional service to all of our customers, no matter the distance. We are glad that we were able to provide that for you. Your recommendation means a lot to us and we look forward to serving you again in the future. Thank you for choosing Sytner Select Warrington. Kind regards Steve Whittle, Head of Business
Increase in price on arrival and damaged vehicle
I enquired about a vehicle that was advertised on their website, all was great , great member of staff helped me . I made an appointment to view the vehicle, and that’s when it all went wrong.
On arrival I was kept waiting for approximately 10 minutes. The salesman then came over and introduced himself , he then shown me the sales details of the car and to my surprise the price of the car had increased by £500 pounds.
They took my car away for a valuation and kept me waiting for another 10-15 minutes why they did this and why the car was been finished been valeted.
On return , the vehicle was shown to me and I was left to look around it . First impression was it was nice. Then u noticed a funny smell in the car , like a paint smell. I lifted the bonnet to look around the engine ( I’m a fully trained main dealer mechanic for (40 years) and the engine bay was full of a white powder that looked very similar to body filler , I’m not saying it was , but it looked very similar. I then noticed body damaged to the front bumper and the front grill was all damaged and broken away . I went back into see the salesman who then started to pull my car apart and offered me a £1000 less on the part exchange. I then pointed out the damage on the selling vehicle and he told me that they wouldn’t paint the front bumper and he got me an estimate for ME to fix the front grill. At this point with the price increase and damage found , I felt I was shown the door very quickly. I was a cash buyer . Please be very wary of these people and don’t be taken in by the nice show room
2025年8月24日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Dear Carl Donnelly, We are sorry to hear about your experience at Sytner Select Warrington. We apologise for the delay in your appointment and the unexpected increase in the price of the vehicle. We understand your disappointment with the condition of the car and the lack of transparency regarding the damage. We would like to assure you that we take all feedback seriously and we will address these issues with our team. We would like to invite you to contact our Head of Business, Steven Whittle, at stevenwhittle@sytner.co.uk to discuss this matter further. Thank you for bringing this to our attention. Sincerely, The Sytner Select Warrington Team
Great service
A professional and easy transaction to purchase my partner’s new car . Connor was so helpful, explained in detail the differences in models and was not pushy in anyway . He is a real asset to your company . Would recommend using them if looking for a new car . Ask for Connor , thank me later !!
2025年8月24日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Thank you for your glowing review, Sam! We are delighted to hear that you had a positive experience at Sytner Select Warrington. Our team takes pride in providing professional and hassle-free transactions for our customers. We are glad that Connor was able to assist you in finding the perfect car for your partner and that he was able to explain the different models in detail without being pushy. We appreciate your recommendation and we hope to see you again in the future. Thank you for choosing Sytner Select Warrington. Kind regards Steve Whittle, Head of Business
I recently took my car in to be…
I recently took my car in to be repaired and I'm very happy with how quickly the work was carried out . David and Kate sorted the job for me and are both professional in their jobs . Would highly recommend .
2025年8月8日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning and thank you for your positive review of Sytner Select Warrington. We are delighted to hear that you were satisfied with the speed and professionalism of our team, specifically David and Kate. We take great pride in providing efficient and high-quality repairs for our customers. Your recommendation means a lot to us and we look forward to continuing to provide an excellent service in the future. Kind regards Steven Whittle, Head of Business
Sytner Group
Sytner Group – A Let Down to the Motor Trade
As someone who operates in the motor trade professionally, it takes a lot for me to go public with a complaint—but the level of service I’ve just experienced from Sytner Select Warrington, part of the Sytner Group, has been unacceptable and has directly impacted my business, both financially and reputationally.
I initially spoke with Darren Kitching, followed by Adam (who I’m told is his manager), and finally Martin Clever. The issue revolves around a vehicle I had been chasing for over a week. Despite the reserve not being met, I was led to believe there was still a chance to acquire the vehicle. I followed up diligently, made multiple attempts to secure it, and even took a deposit from my own customer in good faith.
Only today—after being ignored for days—was I informed by Martin that the car has now been transported to yet another auction, without any warning, discussion, or consideration for the situation I’d been placed in. This level of disregard is shocking from a group as large and (supposedly) reputable as Sytner.
To summarise:
* I chased the vehicle for days.
* Took a deposit from a customer, believing Sytner would act professionally.
* Was finally told—without consultation—that the car was sent to auction.
* Followed up with professional messages asking for a solution.
* Was ignored for two days before a brief phone call today that offered no resolution, just confirmation the vehicle is now going elsewhere.
This situation has left me out of pocket and embarrassed in front of a customer I gave my word to. For a company of Sytner’s stature to behave in such a careless, unprofessional manner is nothing short of disgraceful.
To all my fellow traders: exercise caution when dealing with Sytner Select Warrington. This is the level of “support” and “integrity” they offer to motor traders.
I gave them every chance to resolve this behind closed doors, but they’ve shown me nothing but poor communication, empty promises, and zero accountability.
2025年7月18日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Dear Naz Mailk, Thank you for bringing this matter to our attention. We are disappointed to hear about your recent experience with Sytner Select Warrington and apologise for any inconvenience caused. We take great pride in providing an exceptional service to all our customers and it is concerning to hear that this was not reflected in your interaction with us. We would like to invite you to contact Steven Whittle, Head of Business at stevenwhittle@sytner.co.uk to discuss this matter further. We value your feedback and would appreciate the opportunity to address your concerns and find a resolution. Please be assured that we will take your feedback on board and use it to improve our services in the future. We apologise for any frustration or inconvenience caused and hope to have the chance to make things right. Thank you for bringing this to our attention. Sincerely, The Sytner Select Warrington Team
Jack Lewis and James Prior exemplary!
Jack Lewis was an exceptional salesman, he was polite, friendly and extremely helpful. The finance manager James Prior, again was an outstanding member of the team, extremely helpful, friendly and polite. Out of the 7 cars I have owned, this was by far the best and most painless experience I have had!
2025年7月8日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Leon, Thank you for your kind words. We are delighted to hear that Jack and James provided you with an exceptional service during your recent visit to Sytner Select Warrington. Our team takes great pride in delivering a friendly and helpful experience for our customers. We are also thrilled to hear that this was your best car-buying experience yet. We appreciate your support and look forward to serving you again in the future. Kind regards Steven Whittle, Head of Business
Sytner Group - Sytner Select Warrington からの回答
Good Morning Stephen, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a great experience with our services at Sytner Select Warrington. Our team takes great pride in providing top-notch services to our customers, and we are glad to know that we were able to meet your expectations. We appreciate your support and look forward to serving you again in the future. Warm regards Steven Whittle, Head of Business
Was dealing with Kate and was super…
Was dealing with Kate and was super easy to deal with
Just had a panel painted today on my minibus due to a kid hitting it with his bike. Super fast turn around no messing about. Really good job and price 11 out of 10 from me. Thanks
2025年7月7日
自発的なレビュー
Sytner Group - Sytner Select Warrington からの回答
Good Morning Stephen & Mackie, Thank you for your glowing review. We are delighted to hear that you had a positive experience with our team at Sytner Select Warrington. We take great pride in providing an excellent customer service and it is wonderful to hear that Kate made the process easy for you. We are also pleased to know that the panel painting on your minibus was completed quickly and to your satisfaction we hope to see you again in the future. Kind regards Steven Whittle, Head of Business
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