I've been using Sytner Sheffield now for three years. I bought an approved used BMW from them and have had two services, an MOT, a recall and some warranty work done by them. The level of service on... もっと見る
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Paul was kind, helpful and informative throughout our purchasing experience. Despite going to look at another car originally, Paul helped us to consider and look at other options which led us to takin... もっと見る
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Even though we live near London, we travelled up to Sytner Sheffield Mini as they had found the ideal car for us. Russell Watts the Mini sales executive organised everything over the phone and tu... もっと見る
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Great service from my initial telephone enquiry to picking up the car! All paperwork dealt with efficiently by Paul Cannon during the week before collection, with the car being ready and looking lik... もっと見る
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企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Brightside Way, S9 2RQ, Sheffield, 英国
- 0114 256 5901
4.3
優良
501件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Sytner Group - Sytner Sheffield MINI からの回答
Dear Simon, Thank you ever so much for your kind words and for taking the time to leave such a wonderful review. We are delighted to hear that you enjoyed your experience with our staff and found our showroom to be amazing. It is always our aim to provide a welcoming and enjoyable environment for all our customers. Your positive feedback truly means a great deal to the entire team here at Sytner Sheffield MINI. Kindest regards, Ali Taylor
Excellent showroom & staff
Excellent showroom with helpful, professional & knowledgeable staff
2026年1月17日
自発的なレビュー
Sytner Group - Sytner Sheffield MINI からの回答
Dear Barry, Thank you very much for your kind words and for taking the time to share your experience at Sytner Sheffield MINI. We are delighted to hear that you found our showroom excellent and our team helpful, professional, and knowledgeable. It is always our aim to provide the highest standard of service. Kindest regards, Ali Taylor
Sytner Group - Sytner Sheffield MINI からの回答
Dear David, Thank you very much for your kind words. We are delighted to hear that you found our service both prompt and knowledgeable. It is always our aim to provide an efficient and informative experience for all our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team here at Sytner Sheffield MINI. We look forward to welcoming you back in the future. Best wishes, Carl Shaw. Head of Business, Sytner Sheffield
Very Good
Thank you to Sytner Sheffield for making my first purchase from Mini a good one. Never purchased from Mini before, and will definitely return. Thank you to Sam for making it a smooth process.
2025年12月31日
自発的なレビュー
Sytner Group - Sytner Sheffield MINI からの回答
Dear Abigail, Thank you very much for your kind words and for choosing Sytner Sheffield for your first MINI purchase. We are delighted to hear that Sam made the process smooth and enjoyable for you. It’s wonderful to know you had a positive experience, and we truly appreciate your intention to return. Should you have any questions or require assistance in the future, please do not hesitate to get in touch. We look forward to welcoming you back soon. Best wishes, Carl Shaw, Head of Business, Sytner Sheffield MINI
Speedy and professional service
Speedy and professional service, friendly and welcoming staff. Turn around of sale was great. Friendly and professional service received.
2026年1月2日
自発的なレビュー
Sytner Group - Sytner Sheffield MINI からの回答
Dear Tracy, Thank you very much for your kind words and for taking the time to share your experience with Sytner Sheffield MINI. We are delighted to hear that you found our service speedy, professional, and friendly. It is always our aim to provide a welcoming environment and ensure a smooth and efficient sale process. Your positive feedback means a great deal to the entire team. We look forward to welcoming you back in the future. Kindest regards, Ali Taylor
Worth travelling from West Yorkshire to South Yorkshire to buy a car.
Jody was very professional and business like throughout. He knows the cars he’s selling. He’s very informative and easy to follow. We were grateful he came to meet us from the Meadowhall train station too, first when we came to view the car and the second time when we came to collect it.
2025年12月16日
自発的なレビュー
Sytner Group - Sytner Sheffield MINI からの回答
Dear Valerie, Thank you very much for your kind words. We are delighted to hear that Jody provided a professional and informative experience throughout your visits. It’s wonderful to know that his knowledge of the cars and willingness to meet you at Meadowhall train station made the process easier and more enjoyable. Your feedback is greatly appreciated, and we hope you continue to enjoy your new MINI. Best wishes from all of us at Sytner Sheffield MINI.
A delight to deal with
It was a very pleasurable experience dealing with Sytner Mini Sheffield. I was sourcing a used car for my mother and having never bought one over distance before, they could not have made it a more straightforward experience. Prompt, efficient and extremely courteous customer service by one member of the team in particular (J.Brown) who could not have been more helpful. My mother is thrilled with her new car which was delivered by a delightful young man who guided us quickly through the paperwork on the day. Overall, fantastic service and I could not recommend them highly enough.
2025年12月2日
自発的なレビュー
Mathew Watkin (Sheffield Sytner)
Mathew Watkin (Sheffield Sytner) - we deliberately went back to Mathew for our 2nd car after the first experience two years ago. Honest ,straight talking guy to deal with , none of the usual salesman bull. We will probably be back in two years the see Mathew , if he's not at Sytners we will go looking for him elsewhere....
2025年11月21日
自発的なレビュー
Very friendly
Very friendly, they need to work on their communication, as things agreed at point of sale where not done ready when we collected the car, very responsive to our needs once they realised they had caused us some disappointment, the issues were resolved within a few days, so overall very satisfied, thanks.
2025年11月6日
Sytner Group - Sytner Sheffield MINI からの回答
Dear Mrs Salim, thank you for your kind words and for taking the time to share your experience with us here. We are pleased to hear that our team was friendly and responsive, and that the issues you encountered were resolved to your satisfaction. We apologise for any inconvenience caused by the communication lapses at the point of sale. Your feedback is greatly appreciated, and we are delighted that overall you are very satisfied with your experience. Thank you once again, and we look forward to welcoming you back in the future. Kindest regards, Ali Taylor - Sytner - Sheffield
Fabulous staff …
Fabulous staff who made us feel very welcome in the showroom, even our dog got a treat or two
The handover of our new car was done with patience from Fergus to make sure we had everything connected before we left
2025年10月31日
Sytner Group - Sytner Sheffield MINI からの回答
Dear Derek, Thank you very much for your kind words and for taking the time to share your experience with us at Sytner Sheffield MINI. We are delighted to hear that Sam was helpful, supportive, and knowledgeable throughout your visit. It is always our aim to provide a relaxed and pressure-free environment for our customers. Your positive feedback is greatly appreciated thank you. Kindest regards, Ali Taylor
Found the staff knowledgeable but not…
Found the staff knowledgeable but not pushy. Made themselves available to answer questions but weren’t in your face. Sam Proctor was a pleasure to deal with.
2025年10月12日
Sytner Group - Sytner Sheffield MINI からの回答
Thank you for your kind words, Debs. We are delighted to hear that our staff at Sytner Sheffield MINI were able to provide you with a knowledgeable and non-pushy experience. Our team takes pride in making themselves available to answer any questions without being intrusive. We are pleased to hear that Sam Proctor was a pleasure to deal with. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Sheffield MINI. Carl Shaw, Head of Business
Painless purchase…
The whole process from initial enquiry through to taking delivery of the car was very efficient and Adam kept us informed of the progress with the car and the handover was very slick and painless. I have used Sytner over the past 20 + years for both BMW and MINI and have always found their service to be very efficient and would certainly recommend them.
2025年9月30日
Sytner Group - Sytner Sheffield MINI からの回答
Thank you for your kind words, Andrew. We are delighted to hear that you had a positive experience with us at Sytner Sheffield MINI. Our team takes great pride in providing efficient and seamless service, and we are glad that Adam kept you informed throughout the process. It is an honour to have been your go-to dealership for over 20 years, and we appreciate your recommendation. We look forward to continuing to provide you with exceptional service in the future. Thank you for choosing Sytner Sheffield MINI. Carl Shaw. Head of Business.
From first contacting the dealership by…
From first contacting the dealership by phone regarding a mini, I received a short introduction and video from Jayden. I had had a very bad experience with another mini dealership and this just instilled a lot of confidence. The showroom itself is very impressive too. From test drive to picking up the car Jayden kept in touch and ensured everything went smoothly...fabulous experience from start to finish!
2025年9月29日
Sytner Group - Sytner Sheffield MINI からの回答
Thank you for your glowing review, Rob! We are delighted to hear that you had a fabulous experience at Sytner Sheffield MINI. Our team takes great pride in providing exceptional customer service, and we are thrilled that Jayden's introduction and video instilled confidence in you. We are also glad that you enjoyed our impressive showroom and that Jayden kept in touch throughout the process. We hope you continue to enjoy your MINI and we look forward to welcoming you back in the future. Kindest regards, Ali Taylor
Sytner Group - Sytner Sheffield MINI からの回答
Thank you for taking the time to leave us a 5-star review! We are delighted to hear that our team at Sytner Sheffield MINI listened to your needs and were able to deliver exactly what you wanted. Our goal is to provide exceptional service and ensure our customers are satisfied with their experience. We appreciate your support and look forward to continuing to meet your expectations in the future. Thank you for choosing Sytner Sheffield MINI. Carl Shaw, Head of Business
Super friendly, no pressure
Fergus was amazing, didn't put any pressure on me. Explained everything without being patronising, communication was great. 3rd car from Sytners and would continue to go back.
2025年1月31日
Sytner Group - Sytner Sheffield MINI からの回答
Thank you for your glowing review, Bridget! We are delighted to hear that Fergus provided you with exceptional service and made your car buying experience stress-free. Our team at Sytner Sheffield MINI takes pride in delivering top-notch customer service and we are thrilled to have earned your loyalty with your third purchase from us. We appreciate your kind words and look forward to welcoming you back for all your future MINI needs. Kindest regards, Ali Taylor Sytner Sheffield
Mini convert
Matt made the experience easy and worked around me. He wasn’t pushy and made sure that I had all of the information I need. I’m definitely a mini convert!
2025年2月7日
Sytner Group - Sytner Sheffield MINI からの回答
Thank you for your kind words, Hannah. We are delighted to hear that Matt provided you with a hassle-free experience and tailored it to your needs. Our team at Sytner Sheffield MINI takes pride in not being pushy and ensuring our customers have all the necessary information. We are thrilled to have converted you into a MINI enthusiast and look forward to welcoming you back in the future. Thank you for choosing us and for your support. Carl Shaw. Head of Business
Fergus was very helpful.
2024年12月31日
Sytner Group - Sytner Sheffield MINI からの回答
Thank you for your kind words, Glynn. We are delighted to hear that Fergus provided you with excellent assistance during your visit to Sytner Sheffield MINI. Our team takes great pride in delivering exceptional customer service, and we are glad that Fergus was able to meet your expectations. We appreciate your support and look forward to welcoming you back in the future. Kindest regards, Ali Taylor
Great car buying experience - thanks Fergus
Recently bought a Mini from the Sheffield branch and really impressed with the whole experience. The show room was ideal: getting to look at the car under lights and in the warm of indoors but still able to take a test drive. Fergus who served us was spot on, really helpful and knowledgeable.
Would definitely recommend and use them again
2024年12月8日
自発的なレビュー
Sytner Group - Sytner Sheffield MINI からの回答
Thank you for your glowing review, Nick! We are delighted to hear that you had a positive experience at our Sheffield MINI branch. Our showroom is designed to provide the best possible environment for our customers, and we are glad that you found it ideal. Fergus is a valuable member of our team, and we are proud to hear that he was able to assist you with his knowledge and helpfulness. We appreciate your recommendation and look forward to welcoming you back in the future. kindest regards, Ali Taylor
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