Your staff are always efficient and amiable. You know your stuff as far as BMW's are concerned. You are not cheap but you are certainly not as expensive as some at your end of the market. I will c... もっと見る
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First rate service. Ollie kept me informed from beginning to end and nothing was too much trouble and he always had time for any questions that I had
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The sales executive knew his stuff and ensured that the car had sufficient battery power for out test drive. The coffee was also very tasty! We could have done without the hard sell of ceramic finish... もっと見る
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First class dealership. Flawless experience in the Service Department. Your use of a central booking service does not work. I had great difficulty in having repeatedly phoning to get the job done.... もっと見る
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企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Battlefield Road 70, SY1 4AQ, Shrewsbury, England, 英国
- 01743467467
4.7
優良
185件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Your staff are always efficient and…
Your staff are always efficient and amiable.
You know your stuff as far as BMW's are concerned.
You are not cheap but you are certainly not as expensive as some at your end of the market.
I will continue to use you and would use you for my wife's car but you do not servive VW.
2026年9月4日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
First rate service
First rate service. Ollie kept me informed from beginning to end and nothing was too much trouble and he always had time for any questions that I had
2026年9月2日
自発的なレビュー
Sytner Group - Sytner Shrewsbury BMW からの回答
Thank you so much for your kind words and positive feedback. We are delighted to hear that Ollie provided first-rate service and kept you informed throughout your experience. It’s wonderful to know that he was always happy to answer your questions and made the process as smooth as possible. Your satisfaction is very important to us, and your support is greatly appreciated. We look forward to welcoming you back to Sytner Shrewsbury BMW in the future.
Sytner Group - Sytner Shrewsbury BMW からの回答
Dear Kevin, Thank you very much for your kind words and for sharing your positive experience with us at Sytner Shrewsbury BMW. We are delighted to hear that you received excellent service during your visit to the dealership. It is always our aim to provide a welcoming and professional environment for all our customers. Your feedback is greatly appreciated and serves as a wonderful encouragement to our entire team. We look forward to welcoming you back in the future. Best regards, The Sytner Shrewsbury BMW Team
Kept informed each stage of work…
Kept informed each stage of work done,car handed back clean and valeted.Staff were 100% Thank you.
2026年8月27日
自発的なレビュー
Sytner Group - Sytner Shrewsbury BMW からの回答
Thank you very much for your kind words and positive feedback. We are delighted to hear you felt well informed throughout each stage of the work and that your car was returned to you clean and valeted. Our team always strives to provide the best possible service, and it’s wonderful to know that this was reflected in your experience. Your appreciation means a great deal to us and encourages us to maintain these high standards. We look forward to welcoming you back in the future.
First class service…Leah the service…
First class service…Leah the service advisor is faultless… nothing is a problem.. mechanics are all first class too ..
2026年8月26日
自発的なレビュー
Sytner Group - Sytner Shrewsbury BMW からの回答
Dear Rich, thank you ever so much for your kind words and wonderful 5-star review. We are absolutely delighted to hear that Leah and the entire team provided you with first class service. It’s great to know that our mechanics met your expectations as well. Your feedback truly means a lot to us and serves as a great encouragement to everyone at Sytner Shrewsbury BMW. We look forward to welcoming you back in the future. Warm regards from all of us.
Terrific service
Terrific service and brilliant dealership. Professional and courteous and Kyle in particular a credit to Sytner and all things M. With thanks
2026年8月25日
自発的なレビュー
Sytner Group - Sytner Shrewsbury BMW からの回答
Dear Joe, thank you ever so much for your kind words and fantastic 5-star review. We’re absolutely delighted to hear that you found our service terrific and the dealership brilliant. Kyle will be thrilled to know he made such a positive impression, and we agree he is indeed a credit to Sytner and the M range. Your appreciation means a great deal to all of us here. We look forward to welcoming you back again soon. Many thanks once again.
Staff were very good from arrival to…
Staff were very good from arrival to departure
2026年8月18日
自発的なレビュー
Sytner Group - Sytner Shrewsbury BMW からの回答
Dear J Dixon, Thank you ever so much for your kind words. We are delighted to hear that our team provided excellent service from the moment you arrived until your departure. It is always our aim to ensure every customer feels valued and well cared for throughout their visit. Your positive feedback means a great deal to us and motivates the entire team to maintain high standards. We truly appreciate you taking the time to share your experience. Kind regards, Sytner Shrewsbury BMW Team
Excellent service from Sytner Shrewsbury
Matthew, Lily, Mark, Katie, Lee all super helpful.
As Friday drew to a close it was nice to chat car specs with the sales folks and talk about the i3.
2026年8月7日
自発的なレビュー
Sytner Group - Sytner Shrewsbury BMW からの回答
Thank you, Rob, for your kind words. We’re delighted to hear that Matthew, Lily, Mark, Katie, and Lee provided such helpful and friendly service. It’s always a pleasure to engage with customers who appreciate chatting about car specifications, especially about the innovative i3. We truly value your positive feedback and are glad your experience with us was so enjoyable. We look forward to welcoming you back to Sytner Shrewsbury BMW in the future. Safe motoring!
First-class service ...
First-class service from @Dan_Smart, who always makes buying a new car absolutely seamless. Fantastic customer service, and a genuinely enjoyable experience. Thank you!
2026年8月5日
自発的なレビュー
Sytner Group - Sytner Shrewsbury BMW からの回答
Thank you so much, Twig, for your kind words and fantastic review. We’re thrilled to hear that Dan provided a first-class service and made your car buying experience seamless and enjoyable. It’s always our aim to deliver outstanding customer service, and it’s wonderful to know this was reflected in your visit. We truly appreciate you taking the time to share your experience and look forward to welcoming you back to Sytner Shrewsbury BMW in the future. Cheers!
I recently had my vehicle in for an MOT…
I recently had my vehicle in for an MOT and would like to extend my sincere appreciation for the exceptionally efficient and accommodating service provided. Every effort was made to ensure a seamless experience, and I was particularly impressed by the thoroughness of the vehicle’s cleaning—my car was returned looking as good as new. I would highly recommend Syntner BMW Shrewsbury to anyone seeking reliable and professional automotive care.
Many Thanks
Colin Brady
2026年8月4日
自発的なレビュー
Sytner Group - Sytner Shrewsbury BMW からの回答
Dear Mr Brady, Thank you very much for your kind words and for taking the time to share your experience with Sytner Shrewsbury BMW. We are delighted to hear that you found our service efficient and accommodating, and that the vehicle cleaning met your expectations. Your recommendation means a great deal to us. It is always our aim to provide reliable and professional care, and we truly appreciate your support. Kind regards, The Sytner Shrewsbury BMW Team
Dealership is very customer…focused
Dealership is very customer centric,they pay attention to even the smallest of details and make the customer experience rewarding!
Both George and Owen were consumate professionals and helped to convince me to buy a second vehicle from the dealership!
2026年7月25日
自発的なレビュー
Sytner Group - Sytner Shrewsbury BMW からの回答
Dear Andy, Thank you ever so much for your kind words and for taking the time to share your experience. We are delighted to hear that George and Owen provided such professional and attentive service, making your visit enjoyable. It’s wonderful to know that our focus on the finer details contributed to your decision to purchase a second vehicle with us. Your support means a great deal, and we look forward to welcoming you back to Sytner Shrewsbury BMW in the future. Best wishes, The Sytner Shrewsbury BMW Team
My recent visit was very good
My recent visit was very good, only a brake fluid change so was in and out in less than an hour and a half. I like the WhatsApp chat they have in place, it means you're not waiting on the phone to speak to one of their advisors. Very good service.
2026年7月22日
自発的なレビュー
Sytner Group - Sytner Shrewsbury BMW からの回答
Dear Lee, thank you very much for your kind words and positive feedback. We’re delighted to hear that your brake fluid change was quick and efficient, and that you found our WhatsApp chat service convenient. It’s great to know that our approach helps to make communication easier and saves you time. We truly appreciate you taking the time to share your experience and look forward to welcoming you back to Sytner Shrewsbury BMW in the future. Best wishes from the team.
Easy and proffesional service
Easy and was fully informed during the whole process form booking in to the service of my car.
2026年7月15日
自発的なレビュー
Sytner Group - Sytner Shrewsbury BMW からの回答
Dear Iain, Thank you very much for your kind words and for taking the time to share your experience with Sytner Shrewsbury BMW. We are delighted to hear that the entire process, from booking in to the service of your car, was easy and that you felt fully informed throughout. It is always our aim to provide clear communication and excellent service. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, The Sytner Shrewsbury BMW Team
Excellent customer service
Excellent customer service. Online systems also perfect. Refreshments on site.
2026年7月17日
自発的なレビュー
Sytner Group - Sytner Shrewsbury BMW からの回答
Dear Lee, Thank you ever so much for your kind words and for taking the time to share your experience with Sytner Shrewsbury BMW. We are delighted to hear that our customer service and online systems met your expectations. It’s wonderful to know that the refreshments on site added to your visit. Your positive feedback truly means a lot to us, and we hope to welcome you back again soon for any future motoring needs. Best wishes, The Sytner Shrewsbury BMW Team
I recently had the brake fluid changed…
I recently had the brake fluid changed on my BMW 1 series at Sytner BMW, and the experience was excellent from start to finish. The team were professional, courteous, and made the entire process straightforward and hassle-free.
What really stood out was the online video health check. Being kept informed throughout the service with a clear video report gave me complete confidence in the work being carried out and demonstrated a high level of transparency. It was reassuring to see exactly what had been inspected and to receive explanations in a clear and professional manner.
The dealership’s attention to detail, excellent communication, and commitment to customer service were first class. It’s refreshing to deal with a team that genuinely values keeping customers informed throughout the servicing process. I would happily recommend Sytner BMW to anyone looking for a professional, trustworthy dealership and will certainly be returning for future servicing.
Thank you Lewis for your customer care and attention to detail.
2026年7月11日
自発的なレビュー
Sytner Group - Sytner Shrewsbury BMW からの回答
Dear Isaac, Thank you very much for your kind words and detailed feedback. We are delighted to hear that the online video health check and our team’s communication provided you with confidence and reassurance throughout your service. It’s wonderful to know that Lewis and the rest of the team made your experience straightforward and professional. Your recommendation means a great deal to us, and we look forward to welcoming you back for your future servicing needs. Best wishes, The Sytner Shrewsbury BMW Team
Sytner Group - Sytner Shrewsbury BMW からの回答
Dear John, Thank you very much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you received excellent service during your visit to Sytner Shrewsbury BMW. It is always our aim to provide a first-class experience for all our customers, and your feedback is truly appreciated. We look forward to welcoming you back in the future and hope to continue meeting your expectations. Best wishes, The Sytner Shrewsbury BMW Team
Excellent facilities
Excellent facilities, I could use my two screen laptop at one of the work stations whilst I waited for my car to be serviced which was completed before the time quoted.
2026年6月26日
自発的なレビュー
Sytner Group - Sytner Shrewsbury BMW からの回答
Dear Craig, Thank you very much for your kind words and for taking the time to share your experience at Sytner Shrewsbury BMW. We are delighted to hear that you found our facilities excellent and that the workstations met your needs while you waited. It’s also wonderful to know that your car was serviced promptly and completed ahead of schedule. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, The Sytner Shrewsbury BMW Team
Sytner Group - Sytner Shrewsbury BMW からの回答
Dear Leonard, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our staff very helpful and that your buying experience was great. It is always our aim to provide excellent service and ensure our customers feel valued throughout their visit. Your positive feedback is truly appreciated and motivates us to maintain the highest standards. We look forward to welcoming you back to Sytner Shrewsbury BMW in the future. Best regards, The Sytner Shrewsbury BMW Team
Friendly and knowledgeable staff.
The manner staff conducted themselves and especially Jack Ioannou who portrayed a friendly manner and was knowledgeable in all aspects of our queries and was a credit to BMW Shrewsbury.
2026年6月23日
自発的なレビュー
Sytner Group - Sytner Shrewsbury BMW からの回答
Dear Mr Clift, Thank you very much for your kind words and for recognising Jack Ioannou’s friendly and knowledgeable approach. We are delighted to hear that our team conducted themselves in a manner befitting the high standards of BMW Shrewsbury. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to all of us. It is always our aim to provide excellent service and support, and we are pleased this was reflected during your experience. Kind regards, The Sytner Shrewsbury BMW Team
Sytner Group - Sytner Shrewsbury BMW からの回答
Dear Russell, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you received excellent service from all the team members you interacted with. It is always our aim to provide a welcoming and professional environment for our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team here at Sytner Shrewsbury BMW. We look forward to welcoming you back in the future. Kind regards, The Sytner Shrewsbury BMW Team
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