Salesman really helped us select our new car. He was very knowledgeable and gave us good advice. The centre kept us well informed through to delivery. As with our previous experiences of this dealersh... もっと見る
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We are London based, so since seeing the used car on the approved BMW website and making contact with the branch both Simon and Richard were were helpful with all the queries we had. Pick up on the da... もっと見る
企業が回答しました
Got my new car but the steering felt off took the car to my local garage in Tamworth and I got looked after by Gemma Howe. She is a credit to the company she got my car back to me perfect and couldn’t... もっと見る
I can not praise Tamworth Sytners enough. Firstly, I had looked at big motoring world, before Sytners thinking I would get a lower price. However the service was awful and the vehicle I saw had illega... もっと見る
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企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Winchester Road, B78 3HG, Tamworth, 英国
- 01827 309000
4.6
優良
1011件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service from the Body Shop
2026年9月1日
自発的なレビュー
Friendly and knowledgeable salesperson…
Salesman really helped us select our new car. He was very knowledgeable and gave us good advice. The centre kept us well informed through to delivery. As with our previous experiences of this dealership staff were always helpful throughout our purchase.
2026年9月2日
自発的なレビュー
5 star service
Got my new car but the steering felt off took the car to my local garage in Tamworth and I got looked after by Gemma Howe. She is a credit to the company she got my car back to me perfect and couldn’t be happier. Keep up the brilliant work.
2026年9月1日
自発的なレビュー
Thank you to BMW Tamworth for all your…
Thank you to BMW Tamworth for all your help in the repair center after an accident you have done a brilliant job thank you to the team in the work shop.
2026年8月28日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
London based buyers
We are London based, so since seeing the used car on the approved BMW website and making contact with the branch both Simon and Richard were were helpful with all the queries we had. Pick up on the day couldn't have been simpler. Everything was ready and prepared and the car was as described. Simon kindly gave me a quick test drive pre completing the purchase to show me some of the features. The showroom itself is big and uncluttered making the experience better.
2026年8月23日
自発的なレビュー
Sytner Group - Sytner Tamworth BMW からの回答
Thank you, Nihal, for your kind words and for taking the time to share your experience with us. We are delighted to hear that Simon and Richard were able to assist you so effectively and that the car met your expectations. It’s wonderful to know that the test drive and the showroom environment contributed positively to your visit. Your feedback is very much appreciated, and we hope you continue to enjoy your BMW for many miles to come. Safe travels!
Repairs took far too long and had to…
Repairs took far too long and had to wait half an hour when collecting my car. Poor communication, phones not answered and WhatsApp service totally useless
2026年8月14日
自発的なレビュー
Sytner Group - Sytner Tamworth BMW からの回答
Dear AK, thank you for sharing your feedback. We sincerely apologise for the delays you experienced with your repairs and the wait time when collecting your vehicle. We also regret the poor communication and difficulties you faced in reaching us via phone and WhatsApp. Your comments are important to us, and we understand how frustrating this must have been. We appreciate you taking the time to highlight these issues and apologise for any inconvenience caused during your visit.
Great customer service
Great customer service from the reception staff to Simon in used car sales. Looked after really well with nothing too much trouble. Simon spent over 5 hours with us, making sure we test drove cars until we found the model to fit all our needs. Would highly recommend
2026年8月17日
自発的なレビュー
Sytner Group - Sytner Tamworth BMW からの回答
Dear Ben, Thank you ever so much for your kind words. We are delighted to hear that Simon and the team provided such attentive and thorough service throughout your experience. It’s wonderful to know you felt well looked after and supported in finding the perfect vehicle to meet all your needs. Your recommendation means a great deal to us. We very much appreciate you taking the time to share your positive experience with Sytner Tamworth BMW. Warm regards, The Sytner Tamworth BMW Team
Made the PX process easy
Made the PX process easy, explained the PCP very well, friendly team
2026年8月18日
自発的なレビュー
Sytner Group - Sytner Tamworth BMW からの回答
Thank you very much, Scott, for your fantastic 5-star review. We’re delighted to hear that you found the part exchange process straightforward and that the explanations regarding the PCP were clear and helpful. It’s wonderful to know our team’s friendly approach made a positive impression. Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to Sytner Tamworth BMW in the future.
Exceptional customer service from start…
Exceptional customer service from start to finish.
This is my fourth BMW in the last three months and my tenth in the last five years, so it’s fair to say I’m a loyal BMW customer. Most of my cars have come through the Sytner Group, and while the BMW brand is what keeps me coming back, it’s the people at the dealership who make the real difference.
BMW Tamworth has genuinely delivered the best dealership experience I’ve had to date.
I reserved the car the evening before, and from the moment I arrived the next morning, I was made to feel welcome. Lisa Brueton greeted me with a warm, friendly smile that immediately put me at ease and gave me confidence that I was in the right place.
Ash took the time to understand exactly what I was looking for before introducing me to Joe, who was knowledgeable, organised, and thoroughly professional throughout the process. I was particularly impressed that all recall work had already been completed before the car was advertised—a small detail that speaks volumes about the dealership’s standards and preparation.
A special thank you to Ethan, who was an absolute pleasure to deal with. He was honest, approachable, and genuinely listened to what I needed. The speed at which the whole team turned everything around was remarkable, and the level of communication throughout was first-class.
Buying a premium car should feel like a premium experience, and that’s exactly what BMW Tamworth delivered. Every member of the team made me feel valued rather than just another customer.
Without hesitation, I’ll be recommending BMW Tamworth to friends and family, and I’ll certainly be returning when it’s time for my next BMW.
A huge thank you to Lisa, Ash, Joe, Ethan, Beth and the entire team. A truly outstanding experience and a very well-deserved five stars.
2026年8月5日
自発的なレビュー
Sytner Group - Sytner Tamworth BMW からの回答
Thank you, Adnan, for your wonderful and detailed review. We are truly delighted to hear that our team at BMW Tamworth provided you with such an exceptional experience. Lisa, Ash, Joe, Ethan, Beth, and the entire team are thrilled to know their efforts made your visit memorable. Your loyalty means a great deal to us, and we’re honoured to have earned your recommendation. We look forward to welcoming you back for your next BMW in the future.
Excellent sales service
From initial contact with Connie at Tamworth, we had a very professional experience both online and then first hand. Nothing was too much trouble and the sale and handover was excellent. Could not fault the customer experience at all.
2026年8月12日
自発的なレビュー
Sytner Group - Sytner Tamworth BMW からの回答
Dear DK, Thank you very much for taking the time to share your positive experience with Connie and the team at Sytner Tamworth BMW. We are delighted to hear that everything from initial contact to handover was handled professionally and that you found the service impeccable. Your kind words about the customer experience mean a great deal to us. It is always our aim to ensure every customer feels valued and well cared for throughout their journey. Best wishes, Sytner Tamworth BMW
They put customers first and there is no pressure sales, just professional advice and service
I can not praise Tamworth Sytners enough. Firstly, I had looked at big motoring world, before Sytners thinking I would get a lower price. However the service was awful and the vehicle I saw had illegal tyres. Sytners Tamworth were better priced on a 3 year old i4, there service was incredible and the sales executive Nick Bailey was knowledgeable, professional and warm in his manner. Clearly putting the customer first. The senior leadership team at Sytners should be proud, I would never use anyone but you again.
2026年8月14日
自発的なレビュー
Sytner Group - Sytner Tamworth BMW からの回答
Thank you, Davey, for your very kind words and detailed feedback. We’re delighted to hear that Nick and the team at Sytner Tamworth provided such a warm, professional, and customer-focused experience. It’s wonderful to know our pricing and service stood out positively for you, especially compared to your prior visit elsewhere. Your recommendation means a great deal to us, and we truly appreciate your loyalty. We look forward to welcoming you back in the future. Thank you once again for choosing Sytner Tamworth.
I had a great experience when buying my…
I had a great experience when buying my car from BMW Tamworth. Right from the start I received friendly and efficient service, I felt under no pressure to buy or go over my budget. Special mention to Joab who provided a personal and seamless experience.
2026年8月12日
自発的なレビュー
Sytner Group - Sytner Tamworth BMW からの回答
Dear Amelia, Thank you very much for your kind words and for taking the time to share your experience with us at BMW Tamworth. We are delighted to hear that Joab provided you with a personal and seamless service, and that you felt comfortable throughout the process without any pressure. It is wonderful to know that our friendly and efficient approach made your car-buying journey enjoyable. We truly appreciate your positive feedback and look forward to welcoming you again in the future. Best wishes, The Sytner Tamworth BMW Team
The Service & Attentiveness
The Service & Attentiveness, was second to none, BMW Sytner are doing all the right things.
From front of showroom Lady, serving you a coffee to the Service manager who were both Exemplary to BMW.
Thank you.
2026年7月25日
自発的なレビュー
Sytner Group - Sytner Tamworth BMW からの回答
Dear Ricardo, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that the service and attentiveness you received at Sytner Tamworth BMW were exemplary. Our team takes great pride in delivering a warm welcome and outstanding care throughout your visit. Your feedback truly honours our commitment to providing the highest standards. We look forward to welcoming you again soon. Best wishes, The Sytner Tamworth BMW Team
We’re looking to upgrade our BMW X3…
We’re looking to upgrade our BMW X3 series; we had time to have a look around Tamworth - really disappointed the way the cars are displayed-or rather not displayed - no price/year/etc the first things you want to look at - instead a QR Reader you need to get on your mobile to get the info! What a shambles! It’s really put us both off. I’m sure they must be losing business. We’ve had lots of dealings with this great garage over the years but they are making it unnecessary difficult for their customers
2026年8月10日
自発的なレビュー
I reported an issue with my car to…
I reported an issue with my car to Thomas in service and the issue was found and sorted within two days.
Thomas always puts customers first and is a real asset to Sytner.
2026年8月5日
自発的なレビュー
Sytner Group - Sytner Tamworth BMW からの回答
Dear Howard, Thank you very much for your kind words and positive feedback. We are delighted to hear that Thomas was able to resolve your issue promptly and that you felt well looked after throughout. It is always our aim to prioritise our customers and provide exceptional service, so it’s fantastic to know Thomas embodies this ethos. We truly appreciate you taking the time to share your experience and are pleased that you consider Thomas a real asset to Sytner Tamworth BMW. Best regards, Sytner Tamworth BMW Team
Nice Environment/ Nice People / Good Job
2026年8月5日
自発的なレビュー
Sytner Group - Sytner Tamworth BMW からの回答
Dear Stewart, Thank you ever so much for your kind words and positive feedback. We’re delighted to hear that you found the environment pleasant and our team approachable. It’s always our aim to provide a welcoming atmosphere alongside excellent service, so your recognition means a great deal to us. We sincerely appreciate you taking the time to share your experience. We look forward to welcoming you back to Sytner Tamworth BMW in the future. Warm regards, The Sytner Tamworth BMW Team
Really friendly and helpful staff
Really friendly and helpful staff. Everything I asked for was sorted quickly and done well. Brilliant dealership.
2026年8月5日
自発的なレビュー
Sytner Group - Sytner Tamworth BMW からの回答
Dear Grace, Thank you ever so much for your kind words and fantastic review. We’re delighted to hear that our team were friendly and helpful throughout your visit, and that everything was sorted quickly to your satisfaction. It means a great deal to us that you found the service brilliant, as we strive to provide the best experience possible. Your feedback is truly appreciated, and we look forward to welcoming you back to Sytner Tamworth BMW in the future. Best wishes, The Sytner Tamworth BMW Team
Great service from Nick!
Nick was incredibly helpful throughout the process of buying my BMW. He was friendly, professional, and made everything straightforward and stress-free. Really happy with the service and would definitely recommend Nick to anyone looking to buy a car!
2026年7月31日
自発的なレビュー
Sytner Group - Sytner Tamworth BMW からの回答
Thank you very much, Alveen, for your kind words and positive feedback. We are delighted to hear that Nick provided you with a friendly, professional, and straightforward experience while purchasing your BMW. It’s wonderful to know that the process was stress-free and that you are happy with the service you received. Your recommendation means a great deal to us. We hope you enjoy your new car and look forward to welcoming you back at Sytner Tamworth BMW in the future.
My experience was superb
My experience was superb. I couldn’t fault it from start to finish. Thank you for being so good.
2026年7月31日
自発的なレビュー
Sytner Group - Sytner Tamworth BMW からの回答
Dear Michael, Thank you ever so much for your kind words and for taking the time to share your superb experience with us. We are absolutely thrilled to hear that everything from start to finish was flawless and met your expectations. It is always a pleasure to know our efforts are appreciated, and your feedback serves as a great encouragement to the entire team at Sytner Tamworth BMW. We look forward to welcoming you back in the future. Best wishes, The Sytner Tamworth BMW Team
Excellent service and my car was ready…
Excellent service and my car was ready in very good time. Nikki was really understanding and excellent in communicating.
2026年7月29日
自発的なレビュー
Sytner Group - Sytner Tamworth BMW からの回答
Dear Eddie, Thank you very much for your kind words and positive feedback. We are delighted to hear that you found our service excellent and that your car was ready promptly. It’s wonderful to know Nikki was so understanding and communicated effectively throughout. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to Sytner Tamworth BMW in the future. Best wishes, The Sytner Tamworth BMW Team
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