Sytner Group - Sytner Tamworth MINI レビュー 

582
TrustScore 5段階評価の5

4.8

Kinson Drive, B78 3JH Tamworth, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great communication. I loved being able to ask for updates on my car through WhatsApp. The health check video sent through was informative and the man who performed it was pleasant and knowledgeable.... もっと見る

5つ星のうち5の評価

The entire process of buying our new Mini from Sytner Tamworth couldn't have been better. From the moment we walked in to picking the car up it was a breath of fresh air compared to other Manufacture... もっと見る

企業が回答しました

5つ星のうち5の評価

Hayden greeted us on our arrival at Sytner Tamworth and we couldn’t be more pleased. He was informative and friendly, advising but not pushy. It was only as the process progressed we realised we were... もっと見る

企業が回答しました

5つ星のうち5の評価

Initially we were looking at newish second-hand Minis leading us to enquire at Tamworth (we live in Leicestershire). Persuaded to look at prices of new Minis we decided we would buy a yet to be built... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 中古車ディーラー

当該企業による記述

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


連絡先

4.8

優良

TrustScore 5段階評価の5

582件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(582)

過去12か月のレビュー数: 12,570

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

How refreshing to meet an individual…

How refreshing to meet an individual committed to delivering Premium customer service.

Take a bow Molly Rogers delivering customer service at its absolute best.

Many Thanks

John & Jill

2022年11月30日
自発的なレビュー
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Afternoon John, Thank you so much for sharing your experience and comments about Molly, we really do appreciate it. Kind Regards Sharon Rickers Head of Business

5つ星のうち5の評価

Dealing with Richard Neal again who has…

Dealing with Richard Neal again who has so much experience and knowledge of the Mini brand. He also had a refreshing honesty which is much appreciated

2022年11月15日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Afternoon Mr Carr, Thank you so much for sharing your experience we really do appreciate it. Kind Regards Sharon Rickers Head of Business

5つ星のうち5の評価

It was a pleasure buying a car from Courtney Clarke

I dealt with Courtney who was incredibly helpful and offered the best value deal. I trawled the market and the service I received from both Courtney and Beth was exemplary

2022年11月10日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Morning Anthony, Thank you so much for sharing your lovely comments, we really do appreciate it. Kind Regards Sharon Rickers Head of Business

5つ星のうち5の評価

Fantastic experience

Fantastic experience from beginning to end
Nathan was brilliant at explaining the car

2022年9月23日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Morning Mrs Connell, Thank you for sharing your lovely feedback, we really appreciate it. Kind Regards Sharon Rickers Head of Business

5つ星のうち5の評価

My experience with James Hale was great…

My experience with James Hale was great he kept informed with every stage of the process. Even when he rang with bad new which was out of his control he still kept me informed.

Mini as a company was slightly disappointing with the delays in manufacturing and increasing in quotes mid way through the process but this isn’t reflective of James as he kept me informed.

2022年9月18日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Morning Miss Glenn, Thank you for your lovely comments and understanding about the delays we're experiencing. I'll make sure we pass on your comments to James. Kind Regards Sharon Rickers Head of Business

5つ星のうち5の評価

Chris wheeler was fabulous he kept me…

Chris wheeler was fabulous he kept me upto date throughout my experience and was extremely professional I can not speak too highly of him he made my whole purchasing experience a joy. Thank you

2022年9月9日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Afternoon Mrs Jones, Thank you so much for your lovely feedback & comments about Chris, we really do appreciate it. Kind Regards Sharon Rickers Head of Business

5つ星のうち5の評価

Great car,great garage!!!!

We recently purchased a Mini Cooper
from this garage and I must say the salesman Chris Wheeler was absolutely brilliant and sorted us a great deal. I would definitely highly recommend them to anyone.

2022年8月31日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Afternoon Mr Cornforth, Thank you so much for sharing your experience and your lovely comments about Chris. We really do appreciate it. Kind Regards Sharon Rickers Head of Business

5つ星のうち5の評価

A first class friendly service

A first class friendly service, I would highly recommend to friends and family.

2022年9月10日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Afternoon Mrs Pomlett, Thank you so much for sharing your experience, we really do appreciate it. Kind Regards Sharon Rickers Head of Business

5つ星のうち5の評価

I was constantly kept updated with any…

I was constantly kept updated with any delays in a very friendly but professional manner. Collection of my car was quick, not rushed and I was given time to ask questions. A very pleasant experience again, Thankyou

2022年8月31日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Afternoon Michelle, Thank you so much for sharing your experience, we really do appreciate it. Kind Regards Sharon Rickers Head of Business

5つ星のうち5の評価

Excellent service

My whole experience at the Sytner Tamworth was very good. Courtney was kind and helpful as we made our decision. The communication while waiting for the delivery of my car was 10/10 and reliable.

2022年7月2日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Afternoon Rachel, Thank you so much for sharing your experience, we really do appreciate it. Kind Regards Sharon Rickers Head of Business

5つ星のうち5の評価

Great Experience

We were greeted by a lovely employee Courtney Clarke, she was friendly, knowledgeable and extremely professional at all times. From the moment we spoke to her she made us feel at ease, not pushy and a pleasure to have been dealt by her. So pleased with our purchase would recommend to anyone who wants to change their car

2022年9月4日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Morning Mrs Pearson, Thank you so much for your lovely feedback about Courtney we really do appreciate it! Enjoy your new MINI. Kind Regards Sharon Rickers Head of Business

5つ星のうち5の評価

My experience buying my car at Sytner…

My experience buying my car at Sytner Tamworth MINI was excellent. Courtney was professional, friendly, informative and helpful right from the start. The service I received honestly could not have been better and I now have the car of my dreams, so couldn’t be happier. 5 *****

2022年9月3日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Morning Mrs Cartwright, Thank you so much for your lovely feedback about Courtney we really do appreciate it! Enjoy your new MINI. Kind Regards Sharon Rickers Head of Business

5つ星のうち5の評価

James @Tamworth was always helpful and…

James @Tamworth was always helpful and answered my questions promptly.
Very pleasant atmosphere in the showroom and loved “ chocolate Friday “

2022年9月3日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Morning Diane, Thank you so much for sharing your feedback and James's special mention, I'll make sure he knows. Kind Regards Sharon Rickers Head of Business

5つ星のうち5の評価

Excellent customer service

Excellent customer service. Molly couldn’t do enough for us and went above and beyond to get us set up with our Mini.

2022年8月27日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Afternoon Lauren, Thank you so much for sharing your feedback, I'll make sure Molly knows. Kind Regards Sharon Ricker Head of Business

5つ星のうち5の評価

Brilliant Customer Service!

My experience over the past few months has been exemplary. 

Always fluid, informative, quick to respond, courteous, respectful and totally understanding with regard to my frustration relating to delays in delivery dates being changed in regard to my new vehicle. 

This exasperating situation for me, was dealt with very professionally by Alice Bailey and Chris Wheeler - two exceptional Sales Executives.

They were fantastic, a great asset to Mini Sytner.

2022年8月19日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Morning Mr Greatrex, Thank you so much for sharing your experience, we do fully understand how frustrating it can be for our customers and hope that we can do everything in our power to keep you informed. We hope you enjoy your new car, Kind Regards Sharon Rickers Head of Business

5つ星のうち5の評価

New Automatic Mini Driver

The sales person was extremely helpful. He gave all the relevant information regarding the different Minis available & helped me decide which one best suited my needs. He was very patient when I was unsure about purchasing an automatic for the first time & allayed any fears that I had regarding driving one. He also communicated regularly while I waited for my car so I never felt I had been forgotten. He was always there to answer any questions I had. Thanks to him, I have a fabulous car which I love driving. Thank you Chris of Sytner Tamworth. He never put a foot wrong & even phoned a few days after to check I was ok driving it.

2022年8月8日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Morning, Thank you for sharing your feedback and comments about Chris, we really appreciate it. Kind Regards Sharon Rickers Head of Business

5つ星のうち5の評価

I was treated in a very courteous…

I was treated in a very courteous manner, the staff were all very helpful. In particular Courtney Clarke dealt with our questions and I trusted the information she gave us on our new car purchase. We never felt pressured at all.

2022年8月7日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Afternoon Mr Basham, Thank you for sharing your lovely feedback and comments, we really appreciate it. Kind Regards Sharon Rickers Head of Business

5つ星のうち5の評価

Absolutely over the moon with my new…

Absolutely over the moon with my new car. Richard at Tamworth couldn’t do enough to help me. The customer service is exemplary. Even my sister’s dog was spoilt with treats. So impressed.

2022年8月6日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Afternoon Sue, Thank you so much for sharing your feedback, we really do appreciate it. Kind Regards Sharon Rickers Head of Business

5つ星のうち5の評価

I was looking for a clubman with a…

I was looking for a clubman with a reversing camera but there were non local to me. I saw one on their website and spoke to Chris Wheeler at Sytner Tamworth who sent me a video of the car in question. The sale was quick and easy, and the car was delivered to my home address within a few days. Chris was fantastic, he totally set my mind at ease. Would definitely recommend Sytner Tamworth Mini

2022年8月3日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Morning Ms Stafford, Thank you so much for sharing your experience and your lovely comments, we really do appreciate it. Kind Regards Sharon Rickers Head of Business

5つ星のうち5の評価

Efficient

Efficient, helpful and friendly service.

2022年8月1日
Sytner Group - Sytner Tamworth MINI ロゴ

Sytner Group - Sytner Tamworth MINI からの回答

Good Morning Wendy, Thank you for sharing your lovely comments, we really appreciate it. Kind Regards Sharon Rickers Head of Business

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