Great communication. I loved being able to ask for updates on my car through WhatsApp. The health check video sent through was informative and the man who performed it was pleasant and knowledgeable.... もっと見る
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The entire process of buying our new Mini from Sytner Tamworth couldn't have been better. From the moment we walked in to picking the car up it was a breath of fresh air compared to other Manufacture... もっと見る
企業が回答しました
Hayden greeted us on our arrival at Sytner Tamworth and we couldn’t be more pleased. He was informative and friendly, advising but not pushy. It was only as the process progressed we realised we were... もっと見る
企業が回答しました
Initially we were looking at newish second-hand Minis leading us to enquire at Tamworth (we live in Leicestershire). Persuaded to look at prices of new Minis we decided we would buy a yet to be built... もっと見る
企業が回答しました
企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
Kinson Drive, B78 3JH, Tamworth, 英国
- 01827 309001
4.8
優良
582件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fabulous
Fabulous, well laid out showroom showcasing the Mini range.
Staff were knowledgeable and know their product range. We were made to feel welcome from the moment we arrived - even our dog was welcome who loved lying on the rugs whilst the deal was done.
2023年12月18日
Sytner Group - Sytner Tamworth MINI からの回答
Thank you for your kind words, Jackie! We are delighted to hear that you had a great experience at Sytner Tamworth MINI. We strive to ensure that our showroom is well laid out and showcases the MINI range in the best possible way. Our staff are highly knowledgeable and passionate about the product range, and we are glad that you felt welcome from the moment you arrived. We are also pleased that your dog enjoyed their visit too! We look forward to seeing you again soon.
A great experience love my mini
Amie P who sold us our car was great. She was very welcoming and couldn’t help us enough. Very easy to buy no issues x
2024年2月28日
Sytner Group - Sytner Tamworth MINI からの回答
Thank you for your kind words about Amie P. We are delighted to hear that she was so welcoming and helpful during your visit to Sytner Tamworth MINI. We strive to ensure that all of our customers have a positive and stress-free experience when buying a car from us, and it's great to hear that this was the case for you. We hope you enjoy your new car and thank you for choosing Sytner Tamworth MINI.
Sytner Group - Sytner Tamworth MINI からの回答
Thank you for your kind words, Mr Boote. We are delighted to hear that you had an excellent experience with us at Sytner Tamworth MINI. We strive to provide the highest level of customer service and satisfaction, and it is wonderful to hear that we have achieved this. We hope that you will continue to enjoy your MINI and that you will come back to us for any future needs. Thank you again for your review and for choosing Sytner Tamworth MINI.
Sytner Tamworth Mini
I was looking to change my current Mini JCW for a new one, the service at Mini Tamworth was very good, everything was sorted the same day ready for collection on the 1st March.
Keep up the good work all.
2024年3月8日
Sytner Group - Sytner Tamworth MINI からの回答
Thank you for your kind words, Andrew. We are delighted to hear that you had a great experience with us at Sytner Tamworth MINI. We strive to provide the best service possible and are glad that we were able to meet your needs. We appreciate your feedback and are glad that you are happy with your new MINI JCW. We look forward to seeing you again in the future and wish you all the best. Thank you for choosing Sytner Tamworth MINI.
Great selection of vehicles
Great selection of vehicles, very knowledgeable and helpful sales people.
Everyone was extremely friendly.
2024年2月20日
Sytner Group - Sytner Tamworth MINI からの回答
Thank you for your 5 star review, Mr Hearle. We are delighted to hear that you had a great experience at Sytner Tamworth MINI. Our team of sales people are highly knowledgeable and always strive to provide the best customer service. We are pleased that you found them to be friendly and helpful. We hope that you will continue to enjoy your MINI and that you will visit us again soon. Thank you for choosing Sytner Tamworth MINI.
Looked after by Nathan
Looked after by Nathan, a knowledgeable helpful and very polite professional young made, who made our experience very enjoyable
2024年3月2日
Sytner Group - Sytner Tamworth MINI からの回答
Thank you for your kind words, Maurice. We are delighted to hear that Nathan was able to make your experience at Sytner Tamworth MINI so enjoyable. We strive to ensure that all of our customers receive the highest level of service and it is great to hear that Nathan was able to provide you with the knowledge and assistance you needed. We hope to see you again soon and thank you for your continued support.
Purchasing a car from Sytner Tamworth…
Purchasing a car from Sytner Tamworth was an excellent experience and I would highly recommend going forward. The experience I received was fantastic! All staff I encountered were friendly, helpful, knowledgable and patient. We were really well looked after and made welcome as soon as we arrived. Mandy, the sales assistant that worked with me, was excellent. She was happy to help in any way that she could and was very patient with me as I wasn’t sure exactly what I was looking for when I arrived at the garage. Mandy took the time to explain the different car options available, show me around the showroom, take me out on a test drive and explain everything clearly and in detail. Once I made the purchase of my car, Mandy was incredibly helpful at communicating with me to keep me updated on the progress on the delivery of my car, as well as paperwork required. I felt that she did everything she could to find me the perfect car and believe that she is ann asset to Sytner. James was also very helpful at explaining the finance side of my purchase and took the time to answer my questions and explain everything in detail. In addition staff were helpful at working behind the scenes while I was in the showroom to search the database and find me a car that met all my requirements. We were well looked after by the lady on the front desk, who kept us comfortable providing drinks regularly. The experience of collecting my car was seamless, with all the paperwork being electronically signed beforehand meaning that the day of collection was about learning about my new car. The added touch of the ‘big reveal’ was unlike anything I have ever experienced when collecting a new car which made the experience so much more special and exciting- the music is a fab addition to the reveal! Upon collection, Mandy took the time to explain everything about my new car in detail, as well as support with setting me up on the app. I feel that the aftercare of buying my car was great as a follow up call was made to check how I was getting on and to answer any questions I had. I am so happy with my new Mini Cooper and I cannot fault my experience at Sytner Tamworth - it was truly fantastic!
2024年2月21日
Sytner Group - Sytner Tamworth MINI からの回答
Thank you for your fantastic review of Sytner Tamworth MINI. We are delighted to hear that you had such a great experience with us and that you are so happy with your new car. We are proud of our friendly and knowledgeable staff, and we are glad that Mandy and James were able to help you find the perfect car. We are also pleased that you enjoyed the 'big reveal' experience and that you were happy with the aftercare. We look forward to seeing you again soon.
Purchase of Mini
Very friendly/helpful staff but the process of buying a car seemed a bit drawn out. Great coffee.
2024年2月15日
Sytner Group - Sytner Tamworth MINI からの回答
Thank you for your review, Dawn. We are delighted to hear that you found our staff to be friendly and helpful. We strive to make the car buying process as smooth and efficient as possible, and we apologise if it seemed drawn out. We are also glad that you enjoyed our coffee! We hope that you are enjoying your new car and that you will come back to us in the future.
Streamlined service
Streamlined service, from asking about a used car online to driving it away a few days later. Great customer service, efficient and friendly staff. Thank you!
2024年2月13日
Sytner Group - Sytner Tamworth MINI からの回答
Thank you for your kind words, Mrs H-K. We are delighted to hear that you had a great experience with us at Sytner Tamworth MINI. We strive to provide our customers with the best service possible and are pleased that we were able to meet your expectations. We are glad that you were able to find the perfect used car and drive it away in a few days. We look forward to seeing you again soon.
Sytner Group - Sytner Tamworth MINI からの回答
Thank you for your kind words, Teresa. We are delighted to hear that you had a great experience with Alice and that you were satisfied with the service you received. At Sytner Tamworth MINI, we strive to provide the best customer service and we are glad that we were able to meet your expectations. We hope to see you again soon and we look forward to helping you with any future needs. Thank you for choosing Sytner Tamworth MINI.
Absolutely brilliant service
Absolutely brilliant service from our first contact until the delivery of our car
2024年2月19日
Sytner Group - Sytner Tamworth MINI からの回答
Thank you for your kind words, Chris! We are delighted to hear that you had a great experience with us here at Sytner Tamworth MINI. We strive to provide the best customer service possible and it's great to hear that we achieved that for you. We hope you are enjoying your new car and that you will continue to have a great experience with us in the future. Thank you for choosing Sytner Tamworth MINI.
My experience buying a new Mini.
The showroom was well presented and all the staff were wellcoming and freindly.I enjoyed my Mini buying experience.
2024年2月7日
Sytner Group - Sytner Tamworth MINI からの回答
Thank you for your kind words, Peter. We are delighted to hear that you enjoyed your experience at Sytner Tamworth MINI. Our team works hard to ensure that our showroom is always presented to the highest standard and that our customers are welcomed with a friendly and helpful attitude. We are glad that you had a positive experience and we hope to see you again soon. Thank you for choosing Sytner Tamworth MINI.
Throughout the buying experience Chris…
Throughout the buying experience Chris was most helpful. However, there are a couple of points I would like to pick up on.
Chris doesn’t call me although he has my phone number - he messages or calls my husband.
When discussing my finance, James asked me about waiting for my husband to return from the toilet before ‘talking money’. I declined, of course.
This car was being bought for me, by me, with my money. This is the only new car I’ve bought and will probably be the last, so I found this disappointing.
2024年2月1日
Sytner Group - Sytner Tamworth MINI からの回答
Good Afternoon KL, thank you so much for your constructive feedback that we can share with the team. I'm glad you found Chris mostly helpful with assisting to make your decision and apologise if they offended in anyway. I really hope you enjoy your new MINI and appreciate your feedback. Kind Regards Sharon Page Broomhall Managing Director.
Great dealership
Excellent service from Richard. Delighted with my mini which I was able to drive away the same day. Thank you!
2024年2月1日
Sytner Group - Sytner Tamworth MINI からの回答
Thank you for your kind words, Anna! We are delighted to hear that you had an excellent experience with Richard and that you were able to drive away with your new MINI the same day. We strive to provide the best customer service and we are glad that we were able to meet your expectations. We hope you enjoy your new MINI and we look forward to seeing you again soon.
Sytner Group - Sytner Tamworth MINI からの回答
Thank you for your 5 star review, David! We are delighted to hear that you had a positive experience with our staff at Sytner Tamworth MINI. We strive to provide a friendly and helpful service to all our customers, and we are glad that we were able to meet your expectations. We hope to see you again soon and that you will continue to enjoy your MINI. Thank you for your support!
Great showroom
Great showroom, good mix of options. Polite reception staff, Courtney v helpful in sales.
Very smooth purchase. Would recommend Mini Tamworth 😁
2024年1月31日
Sytner Group - Sytner Tamworth MINI からの回答
Thank you for your 5 star review, Lizi B! We are delighted to hear that you had a great experience at Sytner Tamworth MINI. We are proud to have a showroom with a great mix of options and a polite reception staff. We are especially pleased to hear that Courtney was helpful in the sales process and that your purchase was smooth. We are glad that you would recommend us and we look forward to seeing you again soon. Thank you for your kind words!
Wouldn’t buy my Minis from anywhere else
Just bought my 3rd Mini from Alice. Yet again she was so helpful and worked tirelessly to get me the car I wanted. Process from start to finish was so easy and stress free. I’m so happy and would not hesitate to recommend Sytner Tamworth Mini to anyone.
2024年1月30日
Sytner Group - Sytner Tamworth MINI からの回答
Thank you so much for your kind words, Laura! We are delighted to hear that you had such a positive experience with us here at Sytner Tamworth MINI. We strive to make the process of buying a car as easy and stress-free as possible, and it's great to hear that Alice was able to help you find the perfect car for you. We really appreciate your recommendation and hope to see you again soon!
Excellent Service
The dealership could not have been more helpful. Knowledgeable about the features and controls of all the vehicles. Ensured the vehicle met our needs.
2024年2月3日
Sytner Group - Sytner Tamworth MINI からの回答
Thank you for your kind words, Helen. We are delighted to hear that you had a great experience at Sytner Tamworth MINI. Our team is committed to providing the highest level of customer service and we are pleased that you found our staff knowledgeable and helpful. We strive to ensure that all our customers find the perfect vehicle to meet their needs and we are glad that we could do that for you. We look forward to seeing you again soon.
Mini Cooper S review…
I was very impressed when I walked into the showroom for a first time in a long while. The way the different models of the minis were lined up helped me clarify which car to choose. This was of course with the help of your staff who were all very polite and very helpful. It was a lovely experience, that’s all I can say.
2024年1月30日
Sytner Group - Sytner Tamworth MINI からの回答
Thank you for your kind words, Stella. We are delighted to hear that you had a great experience at Sytner Tamworth MINI. Our team is dedicated to providing the best customer service and we are glad that you felt comfortable and well looked after. We hope that you enjoy your new MINI and that you will come back to us for any future needs. Thank you for choosing Sytner Tamworth MINI.
Very helpful and friendly Sales Exec…
Very helpful and friendly Sales Exec Nathan, we were able to quickly take a test drive, and after reasonable negotiation agreed the deal. Car was prepared and ready for delivery within 7 days. Very Happy with car.
2024年1月8日
Sytner Group - Sytner Tamworth MINI からの回答
Thank you for your kind words, David. We are delighted to hear that you had a great experience with Nathan and that you were able to quickly take a test drive and agree a deal. We are also pleased that you are very happy with your car and that it was prepared and ready for delivery within 7 days. We hope you enjoy your new car and thank you for choosing Sytner Tamworth MINI.
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