The best Land-rover garage I have had my services etc done, staff are friendly/helpful, easy booking. Can’t fit the life of me understand why it’s closed, I travel from York because it’s that good. G... もっと見る
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After purchasing a brand new land rover discover sport, I have experienced issues with the brakes and an odd engine rattle. This is after only 800 miles. Both issues are clearly there and are obviou... もっと見る
企業が回答しました
Collection and drop off for first MOT, received both telephone call and text as a reminder, Keith the driver arrived on time and was as cheerful and polite as ever! Vehicle returned washed and vacuume... もっと見る
企業が回答しました
Service was carried out in a timely manner. Car pick up and delivery to and from home address was smooth and driver very polite. All in all an excellent service.
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企業情報
当該企業による記述
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
連絡先
325 Barnsley Road, WF2 6EH, Wakefield, 英国
- 01924 242422
4.6
優良
812件のレビュー
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Wakefield, The best Land-rover garage I have had…
The best Land-rover garage I have had my services etc done, staff are friendly/helpful, easy booking. Can’t fit the life of me understand why it’s closed, I travel from York because it’s that good. Gutted for the staff. I can only imagine how they feel, I picked up my Discovery on Thursday 12th March, everything had gone, cars, it was a really shock. Gutted and annoyed, I am now also along with others going to have to find another garage that I can trust.
2026年3月6日
自発的なレビュー
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Good morning Pauline, Thank you so much for your kind words and for taking the time to leave this review. It really means a lot to hear that you valued the service from our team so highly, and that you even travelled from York to see us — that level of trust and loyalty is something we truly appreciated. We completely understand how shocking and upsetting the sudden closure must have been, especially when you had just collected your Discovery. The support and kindness shown towards our staff during this time has meant a great deal, and your message will certainly be shared with the team. Thank you again for your support over the years. We’re genuinely grateful for customers like you and wish you all the very best in finding a garage you can trust in the future. Kind regards, Sam Beighton - Client Experience Manager
Excellent experience from the staff
Excellent experience from the staff, welcoming upon arrival would most definitely recommend, but unfortunately there closing the service which is a shame.
2026年3月10日
自発的なレビュー
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Good afternoon Paul, thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our staff welcoming and that your visit was excellent. It is indeed a shame that the service is closing, and we appreciate your understanding. Your recommendation means a great deal to us. We wish you all the best and hope to have the opportunity to assist you again in the future. Kind regards, Samantha Beighton - Client Services Manager
Service was carried out in a timely…
Service was carried out in a timely manner. Car pick up and delivery to and from home address was smooth and driver very polite. All in all an excellent service.
2026年3月5日
自発的なレビュー
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Good morning Tony, Thank you very much for your kind words and for taking the time to share your experience with Sytner Wakefield 4x4 Specialist. We are delighted to hear that the service was carried out promptly and that the car pick-up and delivery process was smooth. It’s wonderful to know our driver made a positive impression with their politeness. Your feedback is greatly appreciated, and we’re pleased to have provided you with an excellent service. Kind regards, Nick Miernik - Head of Business
Unwilling to help
After purchasing a brand new land rover discover sport, I have experienced issues with the brakes and an odd engine rattle. This is after only 800 miles. Both issues are clearly there and are obvious.
Land Lover have the car for the day, don’t keep me updated with any findings/progress - then when I have to call them at the end of the day to get an update, they tell me they can’t find any issues! Utterly ridiculous
2026年2月18日
自発的なレビュー
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Good afternoon Ben, thank you for taking the time to share your feedback. We are very sorry to read that you have experienced concerns with your new vehicle, particularly so soon after collection. We fully appreciate how disappointing and frustrating this must feel, especially when you have invested in a brand-new car and expect complete confidence in its performance. We are equally concerned to hear that you felt communication during your visit was lacking. Keeping our customers informed throughout the day is something we take seriously, and we apologise if this was not your experience on this occasion. With regards to the brake concern and engine noise, if our technicians were unable to replicate the issue during inspection, this can sometimes make diagnosis more challenging. However, that does not mean your concerns are being dismissed. We would welcome the opportunity to reassess the vehicle with you present, if necessary, so that we can better understand the symptoms you are experiencing. Please could you contact us directly at samanthabeighton@sytner.co.uk with your details so we can review this matter promptly and arrange a suitable next step? Your satisfaction is extremely important to us, and we would like the opportunity to restore your confidence. Kind regards, Sam Beighton - Client Experience Manager
Poor show
I enquired about a vehicle online with full intention of buying. I was sent a video and then i asked a few questions to the “salesman”. Zero replies, four further emails and still nothing. Sent another message on the website and again zero. Guess you don’t want to sell it? Bought from Synter Porsche in Edinburgh before and were excellent, this branch unfortunately are not in the same league. Car is still for sale but i wont be buying it.
2026年2月9日
自発的なレビュー
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Dear Derek, We sincerely apologise for the lack of communication you experienced, which falls short of the high standards we strive to maintain. Your feedback is important to us, and we regret that this has affected your perception of our branch. We have already reached out to you by email and would like to invite you to contact our CRM Manager Sam Beighton samanthabeighton@sytner.co.uk, so we may better understand your concerns and address them directly. Kind regards, Sytner Wakefield 4x4 Specialist Team
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Good Morning Craig, Thank you very much for your kind words. We are delighted to hear that you found our team helpful and friendly at Sytner Wakefield 4x4 Specialis. It is always our aim to provide a positive and enjoyable experience for all our customers. Your feedback is greatly appreciated and serves as a wonderful encouragement to everyone here. We look forward to assisting you again in the future. Best wishes Nick Miernik, Head of Business
Exceptional service even when things didn't go to plan
I purchased a vehicle from Wakefield 4x4 Centre back in October. While the car unfortunately developed a couple of faults shortly after, the way the team handled the situation was exemplary.
They fixed the issues free of charge and kept me updated daily, ensuring I was never inconvenienced by providing a courtesy car throughout. When a second fault appeared, they handled it with the exact same level of professionalism and efficiency.
I want to specifically mention Talea Younge, who was exceptional throughout—always positive, kind, and helpful. Mark Kail, the salesperson, was also a pleasure to deal with from the start. It isn’t often that you encounter a problem and still feel positive about the experience afterward, but thanks to the staff here, I certainly do. Highly recommended.
2026年2月2日
自発的なレビュー
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Good afternoon James, thank you for your kind words and for taking the time to share your experience. We are delighted to hear that Talea and Mark provided such excellent service and that our team managed to resolve the issues promptly while keeping you informed throughout. It’s wonderful to know you felt supported and positive despite the challenges. Your recommendation means a great deal to us, and we truly appreciate your continued trust in Wakefield 4x4 Centre. Warm regards, Nick Miernik - Head of Business
We stayed with Land Rover...
Having considered trying another brand, due to the customer service at Wakefield of Paul Johnson, we decided to stay with LandRover. Really enjoying the purchase thank you
2026年2月6日
自発的なレビュー
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Good afternoon Guy, Thank you very much for your kind words and for choosing to stay with the Land Rover brand. We are delighted to hear that Paul Johnson’s customer service made such a positive impression and contributed to your decision. It’s wonderful to know you are really enjoying your purchase. Your satisfaction means a great deal to us, and we hope your Land Rover continues to provide you with many enjoyable journeys. Please do not hesitate to get in touch if you need any assistance in the future. Kind regards, Sytner Wakefield 4x4 Specialist Team
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Dear Mr Highley, Thank you very much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you felt well looked after by our team at Sytner Land Rover Wakefield Service Centre. Providing excellent customer service is something we take great pride in, and it is always rewarding to know our efforts are appreciated. We look forward to welcoming you back in the future. Best wishes Nathan Dawson, Service Manager
2nd year service
Excellent service all the way through.
Very friendly and professional.
2026年1月20日
自発的なレビュー
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Good Morning David, Thank you very much for your kind words and for taking the time to share your experience with Sytner Wakefield 4x4 Specialist. We are delighted to hear that you found our service both friendly and professional throughout. It is always our aim to provide excellent customer care, and your positive feedback is truly appreciated. We look forward to welcoming you back in the future and hope to continue meeting your expectations. Best regards Nick Miernik, Head of Business
The usual great service I have come to…
The usual great service I have come to expect and rely on from the team
2026年1月23日
自発的なレビュー
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Good Morning Kevin, Thank you ever so much for your kind words and for taking the time to share your experience at Sytner Wakefield 4x4 Specialist. We are delighted to hear that our team consistently provides the great service you expect and rely on. It is always our aim to maintain the highest standards and ensure every visit is a positive one. Your continued support means a great deal to us, and we look forward to welcoming you back in the future. Best wishes Nick Miernik, Head of Business
Collection and drop off for first MOT
Collection and drop off for first MOT, received both telephone call and text as a reminder, Keith the driver arrived on time and was as cheerful and polite as ever! Vehicle returned washed and vacuumed. Personally I wouldn’t think about going anywhere else for purchase/service etc
2026年1月14日
自発的なレビュー
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Good Afternoon and thank you very much for your kind words and positive feedback for Sytner Wakefield 4x4 Specialist. We’re delighted to hear that Keith provided a cheerful and punctual service, and that you appreciated the reminders as well as the care taken with your vehicle. It’s wonderful to know you felt confident in choosing us for your MOT and service needs. Your continued trust means a great deal to the whole team and we look forward to assisting you again in the future. Kind regards Samantha Beighton, Customer Experience Manager
Great Service from all concerned
I had a minor problem with my Range Rover and, once reported, it was dealt with quickly, efficiently and under warranty. I particularly like the fact I can book a loan car and have my own car collected from my office which means almost no disruption to my own business. I would like to thank everyone involved in this successful "operation" !.
2026年1月14日
自発的なレビュー
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Good Afternoon Mr Bush, Thank you very much for your kind words and positive feedback for Sytner Wakefield 4x4 Specialist. We are delighted to hear that your Range Rover issue was resolved quickly and efficiently, and that our loan car and collection service helped minimise disruption to your business. It is always our aim to provide a seamless and convenient experience for our customers. Your appreciation means a great deal to the entire team and we look forward to assisting you again in the future. Kind regards Nathan Dawson, Service Manager
Appointment for security update
It was easy to book the appointment, turned up in plenty of time, reception dealt with calling the correct department whilst I sat with a cup of coffee. Car was returned just over 1 hour later clean and ready to roll.
2026年1月13日
自発的なレビュー
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Good Morning Gaye, Thank you for taking the time to share your experience with Sytner Wakefield 4x4 Specialist. We’re delighted to hear that booking your appointment was straightforward and that our Reception team made you feel welcome. It’s great to know you enjoyed a relaxing wait with refreshments and that your car was returned promptly, clean and ready to go. Your kind words are very much appreciated, and we hope to assist you again in the future. Warm regards Samantha Beighton, Customer Experience Manager
Fantastic service from start to finish…
Fantastic service from start to finish when I had a small issue with my defender which was under warranty. Quickly diagnosed and parts ordered and managed to get it turned round in the day. Can’t fault them at all brilliant
2026年1月14日
自発的なレビュー
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Good Morning James, Thank you very much for your kind words for Sytner Wakefield 4x4 Specialist. We’re delighted to hear that you received such prompt and efficient service with your Defender, especially whilst it was under warranty. It’s always our aim to diagnose and resolve any issues quickly to get you back on the road without delay. Your positive feedback means a great deal to the team and we truly appreciate you taking the time to share your experience and look forward to assisting you again in the future. Kind regards Nick Miernik, Head of Business
As soon as you walk through the door…
As soon as you walk through the door the receptionist is so helpful and polite. All the members of the service department are very helpful and help out with all difficulties.
To pick a car up on time and the valet service was very professional.
2026年1月5日
自発的なレビュー
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Good Morning Martin, Thank you very much for your kind words and for taking the time to share your experience with Sytner Wakefield 4x4 Specialist. We are delighted to hear that our Receptionist and Service team were helpful and polite throughout your visit. It’s wonderful to know that the valet service met your expectations and that your car was ready on time. Your positive feedback is greatly appreciated and motivates us to maintain the highest standards for all our customers. Kind regards Samantha Beighton, Customer Experience Manager
Great sales manager !
I had great service with sales manager Lewis James he’s an asset to the company highly recommend!
2025年12月31日
自発的なレビュー
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Good Morning James, Thank you very much for your kind words and for taking the time to share your experience with us at Sytner Wakefield 4x4 Specialist. We are delighted to hear that Lewis provided you with an excellent service and that you found him to be such a valuable asset to our team. Your recommendation means a great deal to us. It’s always a pleasure to know our customers feel well looked after ande look forward to welcoming you back in the future. Best regards Nick Miernik, Head of Business
5 star service and personal attention
Excellent response ,and communication at all stages throughout MOT and service provided by Ellie Davies from entering to leaving thank you so much ,well done
2025年12月23日
自発的なレビュー
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Good Morning and thank you very much for your kind words and for taking the time to share your experience at Sytner Wakefield 4x4 Specialist. We are delighted to hear that Ellie Davies provided excellent communication and support throughout your MOT and service. It is always our aim to ensure every customer feels valued from the moment they arrive until they leave. Your positive feedback is greatly appreciated, and we will be sure to pass on your thanks to Ellie. We look forward to welcoming you back in the future. Kind regards Nathan Dawson, Service Manager
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Good Morning Oana, Thank you very much for your kind words and for taking the time to leave us a 5-star review for Sytner Wakefield 4x4 Specialist. We are delighted to hear that you found our staff professional and helpful, and that you felt our pricing was fair. It is always our aim to provide an excellent service and value to our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team. We look forward to welcoming you back in the future. Kind regards Nick Miernik, Head of Business
Very professional at all times and all…
Very professional at all times and all members of the team are welcoming and friendly.
Ella always explains everything clearly and is very helpful.
Thank you and have a lovely Christmas!
2025年12月19日
自発的なレビュー
Sytner Group - Sytner Wakefield 4x4 Specialist からの回答
Good afternoon Elizabeth, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our team welcoming and professional, and that Ella was able to assist you so clearly and helpfully. Your feedback means a great deal to all of us at Sytner Wakefield Service Centre. Wishing you a very lovely Christmas and all the best for the New Year! Kind regards, Nathan Dawson - Service Manager
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