Tailor Made Designs Ltd レビュー 

70
TrustScore 5段階評価の5

4.9

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5つ星のうち5の評価

I put my trusses tequired out to three companies By the time i started to fit my truses the other two companies had not even got back to me with a price What made it even better the quote i recei... もっと見る

企業が回答しました

5つ星のうち5の評価

From the very start I knew that they were professional. I provided approximate dimensions and received an accurate estimate and comprehensive diagram within a couple of hours. I didn’t bother with any... もっと見る

企業が回答しました

5つ星のうち5の評価

Bought a large span Glulam beam for my garden building. Tailor Made were extremely helpful right through the design and purchasing process, then delivered it to me quickly and efficiently. Would defin... もっと見る

企業が回答しました

5つ星のうち5の評価

Such great service. Gave them sizes, they delivered joists within 5 working days to site. Very smooth and efficient service. Philip was very helpful and professional, slowly but surely getting my be... もっと見る

企業が回答しました

企業情報

  1. トラス製造業者
  2. 建材提供業者
  3. 床材店
  4. 製造業者

当該企業による記述

Based in the heart of Herefordshire, we specialise in the design and manufacture of bespoke roof trusses, Posi-Joists, glulam beams and more for home owners, builders, developers and builder merchants. The company was formed in 2007 and originally concentrated on the design and manufacture of timber frame housing. The initial investment was extremely modest—the company operated from a couple of rented former grain stores in Ivington, near Leominster. Machinery stretched to some chop saws and a range of hand tools. Employees were scarce; Richard, our director, ran the office undertaking all roles, from estimating and designing to admin, while two employees looked after the manufacturing side. Work over the first few years was reasonably consistent, especially considering the financial crisis. Any profits were reinvested and by 2010 turnover had doubled. The company now had a couple of office employees and around six employees on the manufacturing side. Until 2010, we had been using an outside firm to manufacture metal web joists and roof trusses for our timber frame kits—we wanted to bring this in house. 2010 presented a couple of opportunities with the unfortunate failure of some large firms within the industry, allowing us to purchase machinery to manufacture engineered floor joists This was an instant success; now we were able to manufacture these for our own projects and also manufacture these for others. With a little promotion of the new product offering, sales of these soon overtook those of timber frame. We were also able to push this product through the various networks of builder merchants. It was not long before a preferred supplier agreement was in place with Travis Perkins as well as other merchants such as County Building Supplies, Alsford, MKM Building Supplies and Chandlers. With the success of metal web joists, our customers were soon asking if we also manufactured roof trusses. With a little luck we managed to source the manufacturing equipment from another business. We were now a floor joist and roof truss manufacturer with the timber frame part of the business becoming a sideline. By 2013, we had five office employees and ten on the manufacturing side. We acquired an operator’s licence, a small fleet of vehicles and a couple of drivers to handle deliveries—everything was now in our control. Although the former grain stores had served us well, we were at capacity and further growth would not be possible. In 2014, we moved to larger rented premises on Rotherwas Industrial Estate and immediately sought to upgrade the manufacturing equipment with the purchase of the latest equipment available within the industry. The move proved to be beneficial with increased efficiency and a consistently full order book. The turnover rose steadily as we invested further in additional equipment and staff. In 2019, we bought the premises from the landlord allowing further alterations to meet the needs of the business. In 2023, the company made another leap forward and secured a custom-made factory, complete with modern office spaces, a spacious yard and a large customer & staff car park, allowing future progression and expansion. The building offers panoramic views over one of Herefordshire's many hillforts, providing a perfect space for customers to visit and discuss their future projects. The team has expanded from just 3 to now over 25, spread fairly evenly between office and manufacturing staff. Over the last few years, the business has steadily progressed further and diversified its portfolio of products, introducing glulam beams to the range as well as listing trusses, joists & glulam online for customers to purchase instantly.


連絡先

4.9

優良

TrustScore 5段階評価の5

70件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(70)

過去12か月のレビュー数: 52

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5つ星のうち5の評価

easy and helpful to deal…

easy and helpful to deal with/technically competent/provided solution for challenges/quick turnround/accurate and informative on delivery time/date

Glen Kilroy

2026年6月19日
自発的なレビュー
Tailor Made Designs Ltd ロゴ

Tailor Made Designs Ltd からの回答

Thanks for the review Glen, all the best.

5つ星のうち5の評価

I put my trusses tequired out to three…

I put my trusses tequired out to three companies
By the time i started to fit my truses the other two companies had not even got back to me with a price
What made it even better the quote i received from Tailor Made was the best out of the three.
Delivery was very good and the driver could not of been more pleasant and helpful . Excellent experience thanks
Rob

2026年6月25日
自発的なレビュー
Tailor Made Designs Ltd ロゴ

Tailor Made Designs Ltd からの回答

Thanks for the complimentary review Rob—glad we could provide a speedy and comprehensive service.

5つ星のうち5の評価

From the very start I knew that they…

From the very start I knew that they were professional. I provided approximate dimensions and received an accurate estimate and comprehensive diagram within a couple of hours. I didn’t bother with any other company after that. Slight adjustments of my measurements were accepted and again dealt with efficiently. The delivery driver went over and above to get the trusses delivered reversing down a long and difficult lane. The actual trusses were exact and came with a laminated diagram ( very useful in the rain). Fully recommend this company. Many thanks.

2026年6月12日
自発的なレビュー
Tailor Made Designs Ltd ロゴ

Tailor Made Designs Ltd からの回答

Thanks for the detailed and complimentary write-up Glenn. Good to hear your experience was positive—will pass over the kind words to the designer and driver.

5つ星のうち5の評価

Bought a large span Glulam beam for my…

Bought a large span Glulam beam for my garden building. Tailor Made were extremely helpful right through the design and purchasing process, then delivered it to me quickly and efficiently. Would definitely recommend this company, excellent.

2026年6月12日
自発的なレビュー
Tailor Made Designs Ltd ロゴ

Tailor Made Designs Ltd からの回答

Thanks for the positive review Alison—much appreciated.

5つ星のうち5の評価

Exceptional customer service.

I cannot rate this company highly enough. I have only just finalised my order with them but have been so impressed with them that I wanted to review them immediately. Their customer service is exceptional. Due to circumstances beyond my control I had a delay in ordering and so needed quite a tight turnaround. Tailor Made Designs made it happen - without this I would have lost the carpenter and potentially the bricklayer as we have had previous issues with our build that have delayed things. Email correspondence was replied to very quickly (by which I mean within an hour or two) and were a good balance between friendly and professional. I spoke to three different people on the phone who were all polite, friendly and very helpful. Thank you Tailor Made Designs.

2026年5月27日
自発的なレビュー
Tailor Made Designs Ltd ロゴ

Tailor Made Designs Ltd からの回答

Thanks Stacey, greatly appreciated.

5つ星のうち5の評価

Outstanding

Ordered one design, but on looking at plans they sent over needed to change it. Was no issue. As we are local, Ordered , changed design and delivered within 48hrs.
Great service.

2026年4月14日
自発的なレビュー
Tailor Made Designs Ltd ロゴ

Tailor Made Designs Ltd からの回答

Thanks for the high praise Matt, greatly appreciated!

5つ星のうち5の評価

Honestly the best service ever

Honestly the best service ever

We asked two companies for a quote the other company couldn’t give us the same height of the roof and took weeks to tell us this. My builder then asked tailor made to design our roof and the service was incredible. Came back so quick and achieving exactly what we needed

2026年4月7日
自発的なレビュー
Tailor Made Designs Ltd ロゴ

Tailor Made Designs Ltd からの回答

Reviews don't get much better than that! Thank you.

5つ星のうち5の評価

Excellent comms & support.

Quick, professional and available for good advice with great communications. Thank you.

2026年4月7日
自発的なレビュー
Tailor Made Designs Ltd ロゴ

Tailor Made Designs Ltd からの回答

Thanks for the positive review Daniel.

5つ星のうち5の評価

Using Tailor Made

This is the fourth time I have used Tailor Made. The design service is prompt with competitive supply costs. The delivery service arrived on time and the driver was in no rush and helped with offloading.

2026年3月18日
自発的なレビュー
Tailor Made Designs Ltd ロゴ

Tailor Made Designs Ltd からの回答

Thanks Ray, much appreciated.

5つ星のうち5の評価

A great company and service

A great company and service. A pleasure to deal with. Phillip was very helpful from
Initial contact to ordering and Vince was also a really nice helpful guy when he delivered our trusses. It wasn’t the first and definitely won’t be the last time I use tailor made for my roof trusses.

2026年3月13日
自発的なレビュー
Tailor Made Designs Ltd ロゴ

Tailor Made Designs Ltd からの回答

Thanks for the review Bobby, I'll pass over the compliments to Philip & Vinnie.

5つ星のうち5の評価

Fantastic company!!!

Every interaction with your company has been fantastic and your team has shown to be professional, knowledgeable and extremely helpful.

Great communication during the order and manufacturing process and an extremely helpful and friendly delivery driver.

2026年3月11日
自発的なレビュー
Tailor Made Designs Ltd ロゴ

Tailor Made Designs Ltd からの回答

Thanks for the positive review Rhys. Will pass the compliments to the rest of the team.

5つ星のうち5の評価

Fast delivery

I ordered my glulam beam on Monday and it was delivered on Wednesday. Great service!

2026年2月18日
自発的なレビュー
Tailor Made Designs Ltd ロゴ

Tailor Made Designs Ltd からの回答

Good to hear, thanks for the review Andrew.

5つ星のうち5の評価

Ordered 4 glulams

Ordered 4 glulams, price was really competitive and they turned it fast, really happy with the product, definitely recommend and will use again in the future.

2026年2月24日
自発的なレビュー
Tailor Made Designs Ltd ロゴ

Tailor Made Designs Ltd からの回答

Thanks for the review James, see you on the next one.

5つ星のうち5の評価

Such great service

Such great service. Gave them sizes, they delivered joists within 5 working days to site. Very smooth and efficient service. Philip was very helpful and professional, slowly but surely getting my beliefs back in UK based companies to deliver as promised. Wish you all success in future, continue like this.
Best wishes
Jake

2026年2月18日
自発的なレビュー
Tailor Made Designs Ltd ロゴ

Tailor Made Designs Ltd からの回答

Thanks Jake, that was a nice read to start the day with. We shall continue as we are as requested. All the best.

5つ星のうち5の評価

Excellent service, great products, good price.

Absolutely excellent service from Tailor Made Designs.
I only need a few posi-joist for a project, but the team made me feel like my order was just as important to them as a large order.
I was able to collect in person, and the shop-floor team were equally welcoming!
Also, excellent quality products at a good price. :-)

2025年12月29日
自発的なレビュー
Tailor Made Designs Ltd ロゴ

Tailor Made Designs Ltd からの回答

Thanks for the kind words Jim, it's greatly appreciated.

5つ星のうち5の評価

Fantastic service from purchase to…

Fantastic service from purchase to delivery. The ordering process was smooth, staff were professional and helpful, and delivery was on time with no issues. The Posi Joists were top quality and met all expectation. Highly recommended.

2026年1月16日
自発的なレビュー
Tailor Made Designs Ltd ロゴ

Tailor Made Designs Ltd からの回答

Thanks Nick, glad to hear it was a positive experience all round!

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