Tennis Ticket Service レビュー 213

Ich hätte gerne Minussterne vergeben, leider muss ich mindestens einen Stern vergeben.
Karten Weihnachten 2019 erhalten. Jedes Jahr Bestätigung der Gültigkeit der Tickets erhalten. Es gab Outdoor- und Indoortickets. Hotel und Flug alles gebucht, wir sind jetzt hier. Seit gestern keinen Kontakt mehr. Heute in Roland Garros, die Outdoortickets sind bestätigt und ach, die Indoortickets sind gestrichen.
Es werden definitiv rechtliche Schritte eingeleitet. 100% Sicherheit ist nicht gegeben. Lug und Betrug, so ärgerlich das Ganze!

ABSOLUTER BETRUG! BITTE NICHTS CON DIESEM LADEN KAUFEN!!! Wir hatten drei Tickets für das Halbfinale der Männer im Roland Garros bereits 2019 gekauft. Wegen Corona konnten wir erst 2022 dort hin - zwei Tage vor dem Halbfinale behauptet Tennisticketservice, Roland Garros würde denen die Tickets nicht geben. Ein Manager von Roland Garros hat uns vor Ort mitgeteilt, dass Tennisticketservice lügt!!! Roland Garros hat keinen Vertrag mit Tennisticketservice! Wir warten nun auf eine Rückzahlung von 990€!!!
Und die 100% Garantie "oder Upgrade" haben wir auch nicht erhalten!!!
Wir haben kein Ticket erhalten!!!
ABSOLUT UNSWRIÖSER ANBIETER!!!
Um die Sache kümmert sich nun unser Anwalt und auch die Organisation Roland Garros...wir hatten Flüge und Hotel gebucht! Alles nun umsonst!!! EINE KATASTROPHE!!!

Got an email today that they cancelled my ticket for the mens final on sunday. I am already in paris, from south africa. They are asking for my banking details, but surely they will not pay back the money.....as all of this seems like a big scam???

We were not able to join the french open tournament with tickets tennisticketservice.com sent us. All tickets of the person who bought the ticket were blocked.

Total scam.

We are proceeding legally, please do not buy firm them.

It was a scam. I can’t believe that such a company is still doing business.
My husband bought two tickets for Day session of Roland Garros in 2019 for Christmas. He picked very nice seats along the side court.
Of course we could not go following summer in 2020 because of Corona.
TTS still sent us an email reminding us that we have a day session.
In 2021, we still could not go and finally we got an email that we can finally go in 2022.
So we waited for the tickets and waited and waited.
After some uncertain days, we got the tickets literally at the end of the day before the game. And we got a NIGHT session!!
The problem was that we have reserved a table in a fancy restaurant that evening which we deposited €240 because we were supposed to go to the day session.
But now we have tickets for night session.
Our dilemma was if we go to the game or the restaurant…
If they sent us the tickets a day earlier, we could cancel the restaurant without any fees. We were darned!!!
Anyway we picked tennis of course, it was a game by Rafa and Djokovic. It was amazing!
But another problem was that it turned out our seats were the cheapest seats in the stadium.
We paid €770 and got the seats where are all the up to the sky!!! I don’t believe that they were €770.
I felt really sorry for my husband who wanted to make me happy but we were very disappointed instead.

Please don’t buy any tickets from this company.
We were really disappointed.

Total rip off.

Bought tickets for Roland Garros. Few hours before we plan to leave for Paris we receive an email that the tickets are cancelled.
No tickets. Not the planned vacation. Made lots of costs for hotel / transportation. No direct communication. As you receive a standard e-mail, they do this all the time. It should be the business model (sell a lot of tickets and only buy a few).
Let's hope we get the few thousand euro's back.They should be put out of business.

Tennis Ticket Service are crooks - a total rip off. Do not buy any tickets from them! The face value of our tickets was 110 euro and they sold them to us for 467 euro + a service and a payment fee! As a smoke screen, they 'upgraded' our tickets from cat 3 to cat 2 - well, thanks very much! That is a 325% margin or better "pure theft". I get it if the business model is to guarantee tickets and no hassle and take a reasonable margin for it but not this. We did receive our tickets (we were 'lucky' if I read other posts) and were able to get in, but at the gate the official instances took us apart and explained the unlawful resale of the tickets. Please buy your tickets on the official RG website - they become available around March of the year of the tournament.

My husband purchased tickets for RG and we had quite a week or two of suspense with this company, not knowing when the tickets were going to come, not able to call anyone on the phone, and reading all the buzz online (which made me almost despair fearing of fraud). For several days things were very tense, and I expected to find that we would not receive anything or that if we got tickets that they would not be legit. But we got the email with today’s QF tickets on Monday morning and tonight we went to the venue to see if the tickets worked. And they did, with a secondary ticket printed in my name once the billet was scanned at the entrance. They were 100% legit, and I got to watch Nadal and Djokovic as my first match at RG. I don’t think this company is necessarily trustworthy and I probably won’t ever do business with them again, and you have to keep writing emails to clear up issues and to keep on their case. But what I do know is that they sent us legit tickets which gave us entry to PC. They could have blown us off, took the money and ran, or sent fake tickets, but at least in what happened tonight, that is not what tennisticketservice did. They also sent us tickets for tomorrow night, and they still owe us tickets for the semifinals and finals. I will update in case things go awry.

Wir haben Tickets für die French Open gekauft. Immer wurden die Mails direkt beantwortet, NUR NICHT ab dem Tag vor Termin. Tickets nicht da, keiner erreichbar. Angeblich, so schrieben sie am Nachmittag des Spieltages für den wir eigentlich Karten gekauft haben, hätten sie die Tickets verschickt. Komisch nur, dass diese eine Mail nicht angekommen ist 🤷🏼‍♀️….
BETRUG! NICHTS KAUFEN ODER BESTELLEN!!!
Jetzt meldet sich niemand mehr…

I bought tickets for the finals paying approx €7000 to threat my family after a serious family accident.

They have been difficult to trust as they were constantly finding a reason not to send the tickets.

However, I must admit that they managed to deliver and I had ok seatings.

Achtung unseriöser Anbieter bietet Tickets zu deutlich überhöhten Preisen an!
Eigentlicher Ticketpreis French Open 2022: 360€
Verlangter/Bezahlter Betrag: 1050€
Nicht weiter zu empfehlen!! Wenn ich könnte würde ich keinen Stern angeben. Das ist eine Unverschämtheit!

Hi, I have to comment on what Stephen Lawson wrote 3 days ago.
I am also waiting for tickets for the quarter finals.
It must be fake. They are still selling tickets on their website for every upcoming match.
This is impossible.

They are probably just saying that the tickets arrive one day before the match to avoid too many bad reviews while they are still making money with their fraud.

It is crazy how big this is. Very seriously looking website, well translated and then also these probably fake reviews here at trust pilot about successfully receiving tickets for previous events like the Australien Open.

Also that they answer on emails with service personnel.

However, they are not reachable by phone. They have an automatic message there. That they are on WhatsApp with the same number is also not true.

For such a big and expensive event as the French Open, all this effort is probably paying off for them very well…:-(

€550 betaald voor 1 ticket. Op het ticket dat we ontvingen, stond dat het maar €110 kost.
We hebben dus de originele prijs X5 betaald!!
Schandalig! Oplichterij!

I was redirected to their website I thought it was Roland Garros official website. So I got 4 tickets for outside courts in a hurry which cost me £384 and £12 extra for the exchange rate. The cost of the same ticket in the official Roland garros website was £20 adult and £10 child. So I would have actually paid £70 for the same ticket. The same day as realised it I tried to call them no answer so emailed them and they said only 40% would be refund. I was so mad at myself for not looking at the website before buying. I still haven’t got my £40% refund. Fraud company. Taught me a lesson.

Sciacalli schifosi, mancano biglietti per colpa di questi s*****i che con metodi fuori legge si accaparrano centinaia di biglietti e poi li vendono a VENTI VOLTE (X20) il prezzo originale, l'unica cosa che gli si può augurare è che li spendano tutti in medicine

We visited the ATP-Finals 2021 in Turin and got the tickets just in time, two or three days before the event started. But the service tennis ticket service provided was perfect: they managed that we sat all together and had the same tickets for all four sessions. Due to this they even graded some of the tickets up!
The only thing was that the conversation was just possible via mail and in English (no problem for us). The answers came some!
Thanks a lot!!
Marion

It is a scam, do not order tickets here!
We payed Euro 924,- for 2 first round tickets for Roland Garros through this company. We did not recieve the tickets and can not get in contact with Branko from tennisticketservice.

Vandaag hebben wij na heel veel en goed contact per mail en telefoon bij dit bedrijf onze tickets kunnen verkopen voor de komende Roland Garros en gelijk hebben ze geregeld dat wij volgend jaar dezelfde dag op dezelfde plek naar Roland Garros kunnen.🥎
Alle medewerkers wie hieraan geholpen hebben waren geduldig en professioneel.
En ontzettend aardig... laten we dat vooral niet vergeten. 😇
Op deze manier het cadeau voor onze zoon kunnen verplaatsen naar 2021.🎁
Hoe fijn in deze rare Corona tijd.
Nogmaals heel erg bedankt😃❤
Groetjes Dennis &Cyril

Tennisticket ist kein offizieller ,von den Veranstaltern lizensierter Ticket Verkäufer !!Und jetzt in Corona Zeiten ist niemand mehr zu erreichen !! Nicht per Mail ,geschweige per Telefon.Von einem Kauf über diesen Anbieter kann ich nur dringend abraten !!!!