All the staff were rude the light skin girl behind the counter got no customer service ordered a burger and chips was send a cheese burger. Ordered a drink she just left it on the bar and didn’t bring... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
we had a lovely experience at Tenpin Acton celebrating my daughter's birthday. The whole party was enjoyable and children had a fantastic time. The staff were friendly and helpful and everything was... もっと見る
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We have been celebrating our children birthday for ages at Tenpin Acton. As always, everything was very well organised, food on time, nice atmosphere and the girls who helped us for the party were ver... もっと見る
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Everything went well with the party Kids had lot of fun with bowling and the person who attended us was brilliant and very supportive . My one request to management if you can increase the sizs o... もっと見る
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企業情報
当該企業による記述
Tenpin Acton lives on Royale Leisure Park, just off the A40 and minutes from Park Royal, Ealing and Shepherd's Bush — easy in by car or off the Central Line. With 32 bowling lanes and dynamic LED lighting, we're one of London's biggest bowling spots. Loud music. Big energy. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, two private karaoke rooms, Houdini's Escape Rooms for the problem-solvers, interactive darts, pool, table tennis and a full arcade. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports & TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — we've got something for everyone. Bowling in Acton, sorted.
連絡先
Royale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA, London, 英国
- 0333 034 6100
4.1
ほぼ満足
275件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tenpin - Acton からの回答
Hello Emma,
Thank you for taking the time to rate Tenpin Acton 5 stars. We are so pleased to hear that our staff made such a positive impression and that you had a great experience with us. We look forward to welcoming you back again soon. All the best ~ Laura
Excellent customer service. Staff was very helpful.
Support of received from the staff, especially Stephanie.
2026年7月1日
Tenpin - Acton からの回答
Hello Mr Wieslaw Gospodarek,
Thank you for taking the time to rate Tenpin Acton 5 stars. We are so pleased to hear that you received such great support from our staff during your visit. We hope to welcome you back again very soon for another 5 star experience. All the best ~ Laura
Bowling is really a lot of fun
Bowling is really a lot of fun. The online booking process is really easy, and I was running late and was able to change the time of my booking, which was really great. There is food and drink available for purchase but unfortunately the QR code wasn't working which means you had to leave the lane and go to the bar to order food & drink, which interrupted the game....hence the 4 stars.
2026年6月23日
Tenpin - Acton からの回答
Hi Arlene
We're so glad to hear you enjoyed the bowling and found our online booking process easy, especially being able to adjust your time! We appreciate you bringing the QR code issue to our attention. We will certainly look into this to prevent future interruptions. Best wishes - Clare
Tenpin - Acton からの回答
Hello Aman,
Thank you for taking the time to rate Tenpin Acton 5 stars. We are delighted to hear that you received great service and that the staff were friendly. We are delighted with this review and look forward to welcoming you back again soon. All the best ~ Laura
Booked Karaoke room for my daughters…
Booked Karaoke room for my daughters 10th birthday and it was lovely. The room is cosy and there is a large choice of music. The staff is also super nice and always accommodating amd helpful even in crazy weekends.
2026年6月24日
Tenpin - Acton からの回答
Hi Mounira, thank you for the 5* review for Tenpin Acton! We're so pleased to hear that you had a lovely birthday celebration for your daughter and that you enjoyed the karaoke experience. We hope to welcome you back again soon! Best wishes - Adelaide
Tenpin - Acton からの回答
Hi Alex
We're glad you had a fun family day! We appreciate your 5-star rating. Best wishes - Clare
Coustomer service is very bad.
2026年6月24日
Tenpin - Acton からの回答
Hi Ushalini, thank you for taking the time to review Tenpin Acton! We're sorry to hear that there had been issues with the customer service during your visit. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Acton' and we can pass this to the correct team to be looked into. Best wishes - Adelaide
Tenpin - Acton からの回答
Hi Rosu, thank you for the excellent 5* rating and review for Tenpin Acton! We're pleased to hear that you enjoyed the service and the pricing. We really appreciate your feedback which we will ensure is passed to the correct team. We hope to see you again soon! Best wishes - Adelaide
Problems with pins and game
2026年6月24日
Tenpin - Acton からの回答
Hi Mohammed, thank you for taking the time to review Tenpin Acton! We're very sorry to hear that there had been technical issues during your games. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Acton', and we can pass this on to be looked into. We hope to see you again soon for a better experience. Best wishes - Adelaide
Tenpin - Acton からの回答
Hi Priyanshi, thank you for the 4* review for Tenpin Acton! It's lovely to hear that you had a great experience, and we hope to welcome you back again soon. Best wishes - Adelaide
Overall good experience
Lanes were available on time and clean. Only downside was the bar, we ordered two cocktail pitchers and there was literally no alcohol so was a waste of money. Overall though a nice time
2026年6月24日
Tenpin - Acton からの回答
Hello Mrs M,
Thank you for taking the time to rate Tenpin Acton 5 stars. We're glad you enjoyed your time with us! We appreciate your feedback regarding the cocktails and will address this with our bar team. All the best ~ Laura
I like the food that they did at the…
I like the food that they did at the tenpin bowling yesterday it was well organised at the leisure park
2026年6月24日
Tenpin - Acton からの回答
Hello Harvey,
Thank you for taking the time to rate Tenpin Acton 5 stars. We're so glad you enjoyed the food and found our venue well-organized. Thank you for your wonderful feedback and we look forward to welcoming you back again soon. All the best ~ Laura
Tenpin - Acton からの回答
Hello, thank you for taking the time to leave a review of Tenpin Acton! We hope you enjoyed your visit and we would love to hear any feedback or suggestions on how we can improve on this to make any future visits 5* worthy! Best wishes - Mel
Great service
2026年6月17日
Tenpin - Acton からの回答
Hi Olu, thank you for the lovely 5* rating of Tenpin Acton. We are delighted to hear that you received a great service! We hope to see you again soon for another 5* experience. Best wishes, Jade
Tenpin - Acton からの回答
Hi Rui, thank you so much for the excellent 5* review of Tenpin Acton! We are really pleased to hear you had a great visit with your friends and family. We can't wait to see you all again soon for another 5* experience! Best wishes, Jade
It was fun...really enjoyed it :)
2026年6月17日
Tenpin - Acton からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin at Acton! We do hope to see you again soon. Many Thanks - Kimberley
Very good experience and my daughter…
Very good experience and my daughter really enjoyed her 13th birthday
The staff was very helpful
2026年6月17日
Tenpin - Acton からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you and your daughter had a great time at our Tenpin in Acton. We do hope to see you again soon. Many Thanks - Kimberley
My son and his friends enjoyed playing…
My son and his friends enjoyed playing bowling,but the food service not good,They are so slow and we should remind the stuff about food .in addition the pizza so dry and not pizza at all.
2026年6月17日
Tenpin - Acton からの回答
Hi Rasha, thank you for your feedback for Tenpin Acton! We're glad your son and his friends enjoyed bowling. We are sorry to hear about the issues with food service and the pizza quality. We will address these issues with our team for future improvements to be made. We appreciate you letting us know how we did and we hope to see you again in the future! Best wishes - Rosie
Tenpin - Acton からの回答
Hi Natalia, thank you for your kind words and rating for Tenpin Acton! We are delighted you had a positive experience and had a great time. We appreciate you letting us know how we did and look forward to seeing you again soon! Best wishes - Rosie
We had great support from the lady on…
We had great support from the lady on staff. Would definitely book again!
2026年6月6日
Tenpin - Acton からの回答
Hi there
We are so happy to hear our staff provided great support! We appreciate your kind words and look forward to your next visit. Best wishes - Clare
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