Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We chose the one pizza and bowling for 1 hour option when we booked for the bowling game. As we started the game and finished one round, the display said to visit the front staff to book additional ro... もっと見る
企業が回答しました
Had a lovely time at Ten Pin Bowling with my mum and son, while baby happily sat watching in the buggy the whole time. The bowling area was really clean, well looked after, and had a lovely atmo... もっと見る
企業が回答しました
Very friendly staff and a great experience for us and our grandchildren. Reasonably priced too. Would be better if parking was free
企業が回答しました
企業情報
当該企業による記述
Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.
連絡先
Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, 英国
- 0333 034 6100
3.6
まあまあ
206件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tenpin - Cambridge からの回答
Hi Colin,
Thank you for your fantastic 5* review at Tenpin Cambridge! We are delighted you've had such a great time. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
Staff were really nice, facilities could do with some work
Staff were all really nice but the facilities could do with some improvement.
We played pool and unfortunately most of the tables didn't have enough of the right balls available. Also a couple of the tables took our money but didn't dispense the balls. Again staff were friendly and accommodating once we notified them but it would be nice if these machines worked as intended.
Bowling was fun but our lane broke mid game. Again staff quickly rectified this but also again not ideal
2026年6月10日
Tenpin - Cambridge からの回答
Hi
Thank you for your feedback. We are sorry to hear about the issues you experienced with our facilities, including the pool tables and bowling lane. We appreciate you bringing these matters to our attention and are glad our team was able to assist you. We will use your comments to improve our services. Best wishes - Clare
Tenpin - Cambridge からの回答
Hello
We are sorry to hear that there were cleanliness and service issues during your visit. We would like to look into this and ask that you email us at customer.feedback@tenpin.co.uk with the details, using the subject "Review - Cambridge" . We can then reach out to discuss this with you. Best wishes - Clare
Ordered drinks on the app & after 30…
Ordered drinks on the app & after 30 minutes no drinks so went to the bar, no point in having an app if your staff ignore it
2026年6月3日
Tenpin - Cambridge からの回答
Hi Paul, thank you for leaving Tenpin Cambridge a 3* rating and review! We are truly sorry your drink order was delayed. We will ensure that this feedback is shared with the correct teams for future improvements to be made. We hope to welcome you back again soon for a much better experience! Best wishes - Rosie
Don’t order food at 11pm kitchen will be closed
Make it more disabled friendly. All drinks/slushie machines supposedly broken but they are on churning, ordered food for my 4 children then was told 15+ mins later kitchen is locked refund will arrive within 5 days. Went to query as my children were told this not me and the guy was very rude and dismissive.
2026年6月3日
Tenpin - Cambridge からの回答
Hi Kim, thank you for leaving Tenpin Cambridge a rating and review. We appreciate you sharing your experience and sorry to hear that you didn't enjoy your visit. We will ensure that this feedback is shared with the correct teams for future improvements to be made. Please feel free to send us the details via email to customer.feedback@tenpin.co.uk with the subject 'Review - Cambridge' if you'd like to discuss this further. We hope to welcome you back again in the future, for a much better experience! Best wishes - Rosie
Everything could be okay
Everything could be okay, just i dont liked that i order regular size drinks but guy order large and charged me for large, after i realised and asked he said that he always order large..
2026年6月3日
Tenpin - Cambridge からの回答
Hi Ruta, thank you for the 4* review for Tenpin Cambridge! We're sorry to hear that there had been issues with your drinks order and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Cambridge' and we can pass this on to be looked into. Best wishes - Adelaide
Easy to book
Easy to book, setting up a game was simple. Staff were helpful and friendly. Pity I kept on getting splits instead of strikes, but that is down to me
2026年6月3日
Tenpin - Cambridge からの回答
Hello Chris, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you found us easy to book and the session ran smoothly on the day too. We do hope to see you again soon, so that you can aim to score a Strike! Many Thanks - Kimberley
Great to have bowling fun in Tenpin
2026年6月3日
Tenpin - Cambridge からの回答
Hello Pui,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We are so happy you had fun bowling with us. We hope to see you again soon! All the best ~ Laura
I have waited to much time to get…
I have waited to much time to get return voucher and use it
2026年6月3日
Tenpin - Cambridge からの回答
Hello Customer 3,
Thank you for taking the time to rate Tenpin Cambridge 1 star. We regret the delay you experienced. If you could email us at customer.feedback@tenpin.co.uk with your details so we can look into your request. All the best ~ Laura
No air conditioning and was very hot…
No air conditioning and was very hot day health and safety issue as there was lots of kids there on that day
2026年5月27日
Tenpin - Cambridge からの回答
Hello Anonymous,
Thank you for taking the time to rate Tenpin Cambridge 2 stars. We are very sorry to hear about the heat and the air conditioning issue. We are looking into this immediately. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
When I ordered 2 drinks and snacks from…
When I ordered 2 drinks and snacks from my table, 1 drink and snacks were perfect. However, the other drink “Nojito” was supposed to have lemon slices and mint which i instantly pointed out, so the guy mentioned that it’s finished, moreover when i tasted it, I realised that it was just soda and ice in the drink. The manager did take the responsibility and changed it and that is why i gave 3 stars but all the other colleagues were just incompetent at work.
2026年6月3日
Tenpin - Cambridge からの回答
Hello Suraj Singh Rathore,
Thank you for taking the time to rate Tenpin Cambridge 3 stars. Thank you for sharing your recent experience with us. We are truly sorry to hear about the issues you encountered with your drink order and the service you received. We appreciate you acknowledging the manager's assistance in resolving the drink issue. We will address your feedback with our team to ensure improvements are made. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
The bowling was great. The pizza not so much!
The bowling and staff were great.
The pizzas were awful. The cardboard box they came in was tastier.
2026年5月29日
Tenpin - Cambridge からの回答
Hello Tony, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Cambridge. We are so pleased to hear that you enjoyed the activity and found our team great too. We will pass your feedback on regarding the meals, so we can aim for those final stars. We do hope to see you again soon. Many Thanks - Kimberley
Tenpin - Cambridge からの回答
Hi Max,
Thank you for your lovely 5* review at Tenpin Cambridge! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
All round a good experience
All round a good experience, but didn’t seem to be any air-conditioning and it was very hot
2026年6月3日
Tenpin - Cambridge からの回答
Hello Mark, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Cambridge. We are pleased to hear that you enjoyed your visit to us. However, we are disappointed to hear that the temperature was too warm. We will pass your comments onto our team, so that we can look into this. Many Thanks - Kimberley
Tenpin - Cambridge からの回答
Hi Ken, thank you very much for the brilliant 5* review of Tenpin Cambridge! We are delighted you had such a great time and we really hope to welcome you back again soon! Best wishes - Mel
Tenpin - Cambridge からの回答
Hi there, thank you for the lovely 5* review for Tenpin Cambridge! We're delighted to hear that you had a fun visit, and we look forward to seeing you back again soon! Best wishes - Adelaide
Great family day out
The venue was clean and well organised. The staff were very helpful. A great day out for the family.
2026年5月20日
Tenpin - Cambridge からの回答
Hi Tina, thank you very much for the excellent 5* review of Tenpin Cambridge! We are delighted you had such an enjoyable visit and found our venue clean and staff helpful and we can't wait to see you again soon! Best wishes - Mel
Everything was great and we will be back
2026年5月13日
Tenpin - Cambridge からの回答
Hi Peter, thank you for your 5* rating of Tenpin Cambridge! We're so pleased to hear that everything was great and we can't wait to welcome you back! Best wishes, Jade
My daughter has a party at Ten Pin for…
My daughter has a party at Ten Pin for her 11th birthday with some of her friends. We hired two lanes and she and her friends had an amazing time! Ten Pin is a really good place to spend with friends and family, the arcade is an added bonus,
2026年5月13日
Tenpin - Cambridge からの回答
Hi Natalie, thank you for rating Tenpin Cambridge 5*! We're thrilled to hear that you had a great experience and enjoyed our facilities. We can't wait to see you back again soon! Best wishes, Jade
Quality issues + Staff was not helpful
Staff was not helpful. Karaoke Booths had poor sound quality. No refund was given. Special bowling offers were announced after a certain time - after waiting for an hour, the offer was then suddenly canceled. Went there with a big group of students and left very disappointed.
2026年5月10日
Tenpin - Cambridge からの回答
Hi there, thank you for taking the time to review Tenpin Cambridge! We're very sorry to hear that there had been issues with the sound in the karaoke rooms and with the service during your visit. Please send an email to customer.feedback@tenpin.co.uk and we can pass this on to be looked into. We hope to see you again soon for a better experience! Best wishes - Adelaide
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。