Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We chose the one pizza and bowling for 1 hour option when we booked for the bowling game. As we started the game and finished one round, the display said to visit the front staff to book additional ro... もっと見る
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Had a lovely time at Ten Pin Bowling with my mum and son, while baby happily sat watching in the buggy the whole time. The bowling area was really clean, well looked after, and had a lovely atmo... もっと見る
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Very friendly staff and a great experience for us and our grandchildren. Reasonably priced too. Would be better if parking was free
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企業情報
当該企業による記述
Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.
連絡先
Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, 英国
- 0333 034 6100
3.6
まあまあ
206件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Straight on the bowling alley
Straight on the bowling alley. Helpful staff. Easy to use new payment card system for the arcade area.
2026年5月13日
Tenpin - Cambridge からの回答
Hello Brenda,
Thank you for taking the time to rate Tenpin Cambridge 4 stars. We're glad you enjoyed your bowling experience and that our staff was helpful. It's great to hear the new payment system in the arcade was easy to use. Thanks for your feedback and we look forward to welcoming you back again soon. All the best ~ Laura
We ordered some cocktails and they were…
We ordered some cocktails and they were very watered down no taste and not very nice won’t be going back due to the lack of effort put in at making them 👎
2026年5月13日
Tenpin - Cambridge からの回答
Hi Paul
We appreciate you taking the time to share your experience. We're sorry the cocktails were not up to standard, and we'll address this to ensure improvement. If you would like to speak to our team, please send an email to customer.feedback@tenpin.co.uk with the details of the visit and the subject as "Review - Cambridge". We can then reach out to you directly. Best wishes - Clare
Tenpin - Cambridge からの回答
Hi Hari
We regret your order arrived late. We'll investigate to improve our delivery times and appreciate your feedback. Best wishes - Clare
Didn’t bowl me over
Really busy. Waiting to book in waiting to get drinks waiting to order food waiting to use machines, lane broke 3 times whilst using (bumpers wouldn’t come up for my son) told them about it twice and didn’t want to wait on the third occasion. Way too expensive.
Not worth it
2026年5月13日
Tenpin - Cambridge からの回答
Hi Matt
We're sorry your visit was negatively impacted by long waits, machine issues, and pricing. We appreciate you bringing these concerns to our attention. We'll review these issues to improve our guest experience. Best wishes - Clare
Good place to have fun
We love to go bowling, and it is a great experience every time. The low point is always about the food, and this time, Guinness was out of stock.
2026年5月6日
Tenpin - Cambridge からの回答
Hi Denise, thanks for leaving Tenpin Cambridge a lovely 4* rating and review! We're glad you enjoy bowling with us. We appreciate your feedback regarding the food and the Guinness stock. We'll look into this to improve our service, and we hope to see you again soon! Best wishes - Rosie
Tenpin - Cambridge からの回答
Hi Charlotte, thank you for taking the time to review Tenpin Cambridge! We're very sorry to hear that there had been a long wait time for your drinks order to arrive. We really appreciate your feedback and will ensure this is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Good bowling trip
Used a special offer to keep cost down. Was running late to arrive and they happily revised the arrival time on the booking. Friendly staff and welcomed the drinks and food deliveries to the lane.
2026年5月6日
Tenpin - Cambridge からの回答
Hi Phillip, thank you for rating Tenpin Cambridge 5*! It's great to hear that our team were able to help and you had a great time overall. We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade
We visited Cambridge Leisure again and…
We visited Cambridge Leisure again and had a great time overall – the game and experience were fantastic.
Unfortunately, the food service let it down. We waited about 40 minutes for two pizzas, and when they finally arrived, they were no longer warm. This isn’t the first time we’ve had issues with food – on a previous visit we also experienced long waits and didn’t receive what we ordered.
It’s a great place, but the food service really needs improvement.
2026年5月6日
Tenpin - Cambridge からの回答
Hello Tomek,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We're happy you enjoyed the game. We're sorry to hear about the slow food service and that your pizzas were not warm. We'll share your feedback with our team to improve our food service. We hope to welcome you back soon and that your next visit is a 5 star experience. All the best ~ Laura
It wasn't a great experience
It wasn't a great experience, sadly. The Cambridge premises were late opening up and there was no apology to acknowledge this, the service was slow and our bowling lane electrics short-circuited (according to the technician) so the barriers failed to raise for our children. It costs £66 for a family of four to go bowling so the experience didn't really feel like value for money.
2026年5月6日
Tenpin - Cambridge からの回答
Hello C Moore,
Thank you for taking the time to rate Tenpin Cambridge 2 stars. We regret to hear that your visit to our Cambridge location was not satisfactory due to the late opening, slow service, and lane malfunction. We'll pass your comments on to the relevant team so that improvements can be made. We hope you'll consider visiting us again. All the best ~ Laura
Average
Not enough lighter/smaller bowling balls available. Our lane developed a fault and it took a long time before anyone came to assess it. Some of the arcade games weren't working properly and some took credits without exchanging for a game. Not great value for money sadly
2026年5月6日
Tenpin - Cambridge からの回答
Hello Els,
Thank you for taking the time to rate Tenpin Cambridge 3 stars. We regret that the bowling balls, lane fault, and arcade games negatively impacted your visit. We appreciate you bringing these issues to our attention. We will look into these concerns. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Had a lovely time at Ten Pin Bowling…
Had a lovely time at Ten Pin Bowling with my mum and son, while baby happily sat watching in the buggy the whole time. The bowling area was really clean, well looked after, and had a lovely atmosphere.
I especially loved how you can pre-book drinks beforehand, it made everything so much easier with no faffing around once we arrived. Such a convenient touch for families.
Another thing we really enjoyed was being able to add your photo to the scoreboard. It’s such a fun little feature and makes the experience feel more personal.
Overall, a really enjoyable family outing and we’ll definitely be back! Xx
2026年5月6日
Tenpin - Cambridge からの回答
Hello, what a fantastic 5* review of Tenpin Cambridge! We are so happy your visit was so enjoyable and you found our venue clean and atmosphere great! It is also great to hear your baby had a great time and hopefully will soon be playing their own games! In the meantime ,we really hope to see you again soon and we very much look forward to welcoming you back! Best wishes -Mel
Tenpin - Cambridge からの回答
Hi Van Dijk, thanks for leaving a rating and review for Tenpin Cambridge! We appreciate your 5-star rating! We're happy the organisation was easy and the boys had fun. Thanks for the feedback! We hope to see you again soon! Best wishes - Rosie
All good about for a slightly sticky…
All good about for a slightly sticky bumper on lane 18 which gave me a bunch of cheat points.
2026年4月29日
Tenpin - Cambridge からの回答
Hi Jean-Charles, thanks for leaving a rating and review for Tenpin Cambridge! We're glad you enjoyed your experience! We appreciate your feedback and will ensure this is shared with the correct teams. We hope to welcome you back again soon! Best wishes - Rosie
Karaoke room delayed
Karaoke room that we booked delayed by 36-30 minutes
Chips were burnt and burgers dry and very basic
Bowling was great
2026年4月25日
Tenpin - Cambridge からの回答
Hi Wendy, thanks for leaving a rating and review for Tenpin Cambridge! We appreciate your feedback and we're sorry the karaoke room was delayed and that the food wasn't satisfactory. We'll address these issues to improve our service in the future. We're glad you enjoyed bowling and we hope to welcome you back again soon! Best wishes - Rosie
AWFUL VISIT.
I took my 12 year old son and 3 of his friends to Cambridge tenpin as a birthday treat.
There were barely any staff at the bar and reception area, we had pre-booked.
The staff who were there, were very over-worked and were covering the whole of the bowling alley. Huge queues at both. I noted only 3 different staff in the 2 hours we were there.
The toilets were disgustingly filthy with poo. Blocked toilets and no toilet paper.
Two of our party had milk allergies, I made the staff aware whilst trying to order and they said 'We cannot advise on allergens.' So, two of our party had to go without eating. They would have been happy with chips.... the staff member said the same 'We cannot advise on allergens' As you can imagine, this was very disappointing and the children were left hungry as there was no alternatives available for me to purchase for them. Overall a very bad experience for all of us.
**Maybe a goodwill voucher for a better visit will take away some of the disappointment caused??
2026年4月21日
Tenpin - Cambridge からの回答
Hello Tracy,
Thank you for taking the time to rate Tenpin Cambridge 1 star. We appreciate you taking the time to share your experience. We're sorry to hear about the long queues, staffing issues, and the condition of the restrooms. We'll address these concerns with our team. We regret we couldn't accommodate the children's dietary needs and will review our allergen protocols. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Ordered some chips and waited for 45…
Ordered some chips and waited for 45 minutes and they never arrived. Had to go and get a refund and the refund took quite a while to go through
2026年4月29日
Tenpin - Cambridge からの回答
Hi Lisa, thanks for leaving a rating and review for Tenpin Cambridge! We regret that your order did not arrive on time and that the refund process was lengthy. We appreciate your feedback and will ensure its shared with the correct teams for future improvements to be made. We hope to welcome you back again soon! Best wishes - Rosie
Fantastic from booking to leaving
Fantastic from booking to leaving. The staff were very helpful and friendly. Would recommend
2026年4月29日
Tenpin - Cambridge からの回答
Hi Sharon
We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you found our staff helpful and friendly from start to finish. Best wishes - Clare
It was great and we are enjoying it
2026年4月29日
Tenpin - Cambridge からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Cambridge. We do hope to see you again very soon. Many Thanks - Kimberley
Food timing
We had a very enjoyable time overall – the bowling and atmosphere were great.
The only issue was with the food service. It was brought out without checking with us about the timing, and not all guests had arrived yet, so the food went cold while we waited. It would be much better if staff could confirm with the organiser when to serve the food.
2026年4月29日
Tenpin - Cambridge からの回答
Hello there, Thank you for taking your time to leave us a brilliant 5* review! We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Cambridge! We will pass your comments onto our team regarding the meals. We do hope to see you again very soon. Many Thanks - Kimberley
Fun activity for a birthday party
Easy to book the activity and the line was ready on time.
2026年4月29日
Tenpin - Cambridge からの回答
Hi Audrey
We appreciate your 5-star rating! We're so glad booking was easy and your lane was ready for you. We hope to see you again soon! Best wishes - Clare
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