Really sad to see the pins are now on strings which really changes the bowling experience (and not for the better) Appeared understaffed as long waits for food and drinks whether ordered on the app... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Tenpin is great. It's what you expect. The only reason it got 4 stars was because there are never enough smaller balls or they are all xsmall finger holes. Otherwise it's a good trip out and usually... もっと見る
企業が回答しました
Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... もっと見る
企業が回答しました
Had a lovely time at Ten Pin Bowling with my mum and son, while baby happily sat watching in the buggy the whole time. The bowling area was really clean, well looked after, and had a lovely atmo... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.
連絡先
Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, 英国
- 0333 034 6100
3.6
まあまあ
206件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Lovely staff
Lovely staff
Quick and easy to play bowling
The food was pretty terrible though.
2026年3月25日
Tenpin - Cambridge からの回答
Hi Beth
We're glad you enjoyed the bowling and our staff! We appreciate your feedback and will work on improving our food quality. Thanks for your review. Best wishes - Clare
Tenpin - Cambridge からの回答
Hi there, thank you for the 5* review for Tenpin Cambridge! It's great to hear that you enjoyed your visit and the service from our team. We hope to see you again soon! Best wishes- Adelaide
It was a wonderful experience working…
It was a wonderful experience with children in a very warm and family-friendly atmosphere.
2026年3月22日
Tenpin - Cambridge からの回答
Hi Deepa, thank you for the excellent 5* rating! It's lovely to hear that you had a great experience with your family, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Great bowing, very long wait for the food.
Bowing experience was as expected.
Barriers broken, did mention to the staff and they said it’s been like to for months.
Service was good, yet the food took absolutely ages and for food that simply goes in the fat fryer, an hour was too long. For bowling, yes it’s good, maybe pass on ordering food.
2026年3月15日
Tenpin - Cambridge からの回答
Hi Alexander, thank you for the 4* review for Tenpin Cambridge! We're glad that you enjoyed the bowling but are sorry to hear that there had been issues with the bumpers and that there was a long wait time for the food to arrive. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
The bowling itself
The bowling itself, great fun. The boys loved the arcade too. The only downside was the boy/gents toilet was just a disgrace. With such a high volume of guests including children they need hourly checks. This will obviously increase the price of bowling.
2026年3月14日
Tenpin - Cambridge からの回答
Hi there
We're glad the boys enjoyed bowling and the arcade. We appreciate your feedback regarding the gents toilets condition. We will address this with our team to ensure more frequent checks are conducted. Best wishes - Clare
Music way too loud
Very clean, fast drinks. But music was way too loud! We had to keep shouting at each other, gave up talking, even about the game. Bowling used to be a lovely sociable night out...now its a night club.
2026年3月15日
Tenpin - Cambridge からの回答
We appreciate your feedback. We're glad you found our venue clean and the drinks fast. We're sorry the music's volume impacted your enjoyment; we'll be sure to review this to improve the atmosphere. Best wishes - Clare
Staff were very helpful
Staff were very helpful. My son enjoyed celebrating his birthday with his friends there. Thank you!
2026年3月8日
Tenpin - Cambridge からの回答
Hi Rowena, thank you for the lovely 5* review! We're so pleased to hear that you had a great birthday celebration for your son and we will be sure to pass on your kind feedback to our team. We hope to see you back again soon! Best wishes - Adelaide
Tenpin - Cambridge からの回答
Hi Colin, thank you for the 4* review of Tenpin Cambridge! We are really pleased to see you had a fab time bowling but we are sorry to hear that your food was not served at our usual high standard! Please be assured your feedback will be sent back to the team so that improvements can be made and we do hope you will still consider visiting us in the future! Best wishes - Mel
Fun bowling experience
We always enjoy bowling here as a family. The place is vibrant and the bowling is always a fun experience, though we find it can be difficult sometimes to find a ball of the right weight for all members of the group. It’s never a huge problem and is probably because the place is always busy. Parking is available at the multistorey close by and there are some lovely restaurants in the leisure park. Staff are occasionally a little slow to serve at the bar but they try hard and it seems to be an under-staffing problem at times. Having the pool tables and arcades is a great addition and makes a really fun day out. The arcades are now all cashless which makes things simpler.
2026年3月1日
Tenpin - Cambridge からの回答
Hello there, thanks for your 4* review. We value your feedback and are thrilled that you find it to be a fun experience and enjoy our facilities. We appreciate your comments on the staff. We're always improving our service, so we'll pass this onto the team to ensure we do better next time. Best wishes, Jade
Bowling
Bowling in general was brilliant but service from staff was slow and took a long time for just getting drinks, we waited over 40mins for our preorder drinks
2026年2月26日
Tenpin - Cambridge からの回答
Hi, thank you for taking the time to leave a review of Tenpin Cambridge. We are pleased to hear you had a fun time bowling, despite waiting longer than usual for drinks. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvements.
Take care,
Kirsty
Tenpin - Cambridge からの回答
Hi Christopher, thank you so much for the 5* rating of Tenpin Cambridge. We are thrilled to hear that you had a fun time and enjoyed your visit. Hope to see you back soon.
Take care,
Kirsty
Ten out of Tenpin
Wonderful staff, great service, excellent experience had by my daughter and me. Have been loads of times before and will visit again soon.
2026年2月20日
Tenpin - Cambridge からの回答
Hi Jamie
We're happy to hear that you and your daughter had such an excellent experience with our wonderful staff and great service. We appreciate your continued visits and look forward to welcoming you back again soon! Best wishes - Clare
Bowling alley is looking so untidy and…
Bowling alley is looking so untidy and staff look like they have just dragged themselves out of bed!
Couldn’t get bowling screen to work when arrived so had to go and find someone.
Then decided to play on arcades as we left and paid to use some of the games but they didn’t work, tried to get money back but kept being pushed from pillar to post and gave up in the end.
Expensive bowling alley frankly which doesn’t have anything going for it that warrants that price other than it’s the only one in Cambridge!!!
Shame as we went for our daughters birthday so kind of spoilt her day.
2026年2月22日
Tenpin - Cambridge からの回答
We appreciate you taking the time to share your experience. We're sorry to hear that the alley's condition and service impacted your daughter's birthday. If you would like to discuss your visit, please send an email to customer.feedback@tenpin.co.uk. Please use the subject "Review - Cambridge" and provide a few details. We can then reach out to you directly, Best wishes - Clare
Almost 5 stars
This would have been 5 stars if it hadn't taken nearly 20 minutes - and 2 people from separate lanes reporting the problem - to unblock the balls at the pin end on the lanes
2026年2月25日
Tenpin - Cambridge からの回答
Hello. We appreciate you bringing the pin-end issues to our attention. We're sorry the delays impacted your experience and that it took so long to resolve. We'll investigate this to prevent future occurrences. Thanks for your feedback. We do hope to see you again soon. Many Thanks - Kimberley
Staff were extremely helpful
Staff were extremely helpful & friendly, place was clean the only downside is the bowling lanes could do with clearing empty glasses and food waste a bit more often.
2026年2月20日
Tenpin - Cambridge からの回答
Hi there, thank you for leaving Tenpin Cambridge an excellent 5* rating. We are so pleased to hear our staff had a positive impact on your visit! We appreciate the feedback regarding the cleaning of the bowling lanes and will ensure this is passed on. We look forward to welcoming you again soon! Best wishes - Kaylee
We had a great time playing pool and…
We had a great time playing pool and then a game of bowling.
Only downside was that the floors and tables were very messy.
A few of the pool cues were broken and there was only one chalk.
Bowling was fun.
2026年2月21日
Tenpin - Cambridge からの回答
Hi there, thank you for leaving Tenpin Cambridge a great 4* rating. We are so pleased to hear you enjoyed your bowling and pool games. We appreciate the feedback regarding the cleanliness of the venue and the availability of the chalk/pool cues. We will ensure this is passed on to the team for future improvements. We look forward to welcoming you back again soon! Best wishes - Kaylee
Lane was not ready had to wait 20 min…
Lane was not ready had to wait 20 min to be given after our booked time then had our lane turned off with two frames left each we booked for 5 people and got told we only would get 30 min on the lane as they was busy that’s a joke you can not complete your game in that time or enjoy your experience completely ruined our evening out
2026年2月22日
Tenpin - Cambridge からの回答
Hi Chris, thank you for leaving a rating and review for Tenpin Cambridge. We appreciate you sharing your experience and we're sorry your lane wasn't ready and that your game was cut short. We'll pass your feedback on to the relevant teams to review. Please feel free to pop an email over to customer.feedback@tenpin.co.uk with the subject 'Review - Cambridge' and include the details of your visit should you wish to discuss this further. We hope you'll give us another chance in the future to welcome you back for a much better experience! Best wishes - Rosie
Tenpin - Cambridge からの回答
Hello Philip,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We are delighted that you were given two adjacent lanes and that your granddaughter and her friend had a wonderful time. We look forward to welcoming you back again soon for another 5 Star experience. All the best ~ Laura
The pizza was over cooked and chips order incorrect
The pizza was over cooked. I ordered cheesy chips and got normal chips. I didn’t query this at the time as we only had the lane for an hour and when going up to the bar / check in there usually is a long queue which would have used up our bowling time. There also was a shortage of the lighter balls which seem silly as it was half term and almost every lane was being used by children.
2026年2月19日
Tenpin - Cambridge からの回答
Hello CalCat,
Thank you for taking the time to rate Tenpin Cambridge 3 stars. We appreciate you taking the time to share your experience. We're sorry the pizza was overcooked and you received the wrong chips. We'll look into the ball shortage and long queues to improve our service during busy periods. We hope your next visit is the 5 stars we wish to give all our customers. All the best ~ Laura
Food was absolutely appalling
Food was absolutely appalling! And for and hour you only get one and a half games not 2
2026年2月20日
Tenpin - Cambridge からの回答
Hello Lacie,
Thank you for taking the time to rate Tenpin Chichester 1 stars. We appreciate your feedback and are sorry the food was not good and you felt the games were short. All the best ~ Laura
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