We enjoyed bowling, error from staff when setting names on board took along time to be sorted due to low staffing and long queues, then bumpers did not work so had to be moved to another lane. Orde... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Enjoyed the bowling but checking in after pre payment seemed to take ages as had to queue as people were having to pay for various different activities & only one person serving. The bowling lane we... もっと見る
企業が回答しました
We booked it for our son & a few of his friends, he said they had a great time & there was lots to do, they tried laser tag, bowling & then the arcade, when I had any questions staff were really helpf... もっと見る
企業が回答しました
Well run venue Staff very friendly food nice The kids really enjoyed it they can’t wait to return
企業が回答しました
企業情報
当該企業による記述
Tenpin Coventry is easy reach from Coventry city centre, Kenilworth, Rugby and across the West Midlands. With modern bowling lanes and lane lighting, we’re a great spot for families, groups and student nights in one of the Midlands’ biggest cities. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Coventry, sorted.
連絡先
Crosspoint Business Park, Olivier Way, Coventry, CV2 2SH, Coventry, 英国
- 0333 034 6100
3.2
まあまあ
215件のレビュー
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Came along with 5 children and there…
Came along with 5 children and there were so many big kids in there storming around, knocking children over. It was stressful.
The place itself is amazing, it's just a shame about the older children
2026年6月10日
Tenpin - Coventry からの回答
Hi there
We are sorry your visit was stressful due to older children. We are reviewing our supervision policies to ensure a better experience for all our guests. Best wishes - Clare
Staff very friendly and understanding…
Staff very friendly and understanding when children come in and out of soft play, thank you
2026年6月10日
Tenpin - Coventry からの回答
Hi Nikki,
Thank you for your amazing 5* review at Tenpin Coventry! We are delighted you've had such a lovey time whilst on your recent visit to us and we hope to welcome you back again very soon- Best wishes- Steph
We had a good game at tenpin bowling…
We had a good game at tenpin bowling and I would come again with friends and family
2026年6月10日
Tenpin - Coventry からの回答
Hello Jaynie,
Thank you for taking the time to rate Tenpin Coventry 5 stars. We are so pleased you enjoyed bowling and look forward to your next visit with friends and family. All the best ~ Laura
Slow service for check in and drinks
Slow service for check in and drinks. Waited half hour for a drink ordered at the lane before eventually going to the bar, not enough staff
2026年6月4日
Tenpin - Coventry からの回答
Hello Abby,
Thank you for taking the time to rate Tenpin Coventry 3 stars. We appreciate your feedback regarding the slow service. We are addressing staffing to improve wait times for drinks and check-in. We hope that your next visit is a 5 star experience. All the best ~ Laura
Celebration
Celebration
I pre booked the bowling for 15 people. When arriving I went to the desk where the member of staff wasn’t the best welcoming, I was directed to my lanes, which was shocking to see each lane was left messy and unclean from the last users. It’s very disappointing considering I had pre booked! I had to ask 2 members of staff to get it cleaned up which one said she would be back and never returned and so the lad was left to do it by himself.
2026年5月30日
Tenpin - Coventry からの回答
Hi there, thank you for taking the time to review Tenpin Coventry! We're very sorry to hear that the lanes had not been cleaned prior to your arrival, that there had been issues with the service, and for any disappointment caused. We will ensure your feedback is passed on to be looked into and for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Coventry'. Best wishes - Adelaide
Had a lovely time with my football team…
Had a lovely time with my football team they all loved the arcade aswell as the bowling
I ordered some cheesy curly fries which took near an hour to arrive as I had to go to the bar to find out where they was as I ordered on my phone
2026年5月30日
Tenpin - Coventry からの回答
Hi Rhys, thank you for taking the time to review Tenpin Coventry! We're so glad to hear that everyone had a great time bowling and in the arcades. We are sorry that there had been a delay for your food order to arrive and we will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Tenpin - Coventry からの回答
Hi, thank you for the amazing 5* rating and review of Tenpin Coventry. We're pleased to hear that you had a fun time spent with friends. Hope to see you again soon!
Take care,
Kirsty
Service very slow
Service very slow, drinks ordered at the ally took 30mins to arrive and only then because I went to the reception.
2026年6月3日
Tenpin - Coventry からの回答
Hi Taylor, thank you for the 4* review for Tenpin Coventry! We're sorry to hear that there had been a delay for your drinks order to arrive. We will pass on your feedback for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Best place for bowling and other games
I like the place a lot, played bowling and enjoyed it.
2026年6月3日
Tenpin - Coventry からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Coventry. We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley
Tenpin - Coventry からの回答
Hello Er,
Thank you for taking the time to rate Tenpin Coventry 3 stars. We are sorry to hear that there were not many staff were on duty. We will look into this for future visit. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Past 3 times I have gone here there has…
Past 3 times I have gone here there has been a problem, the recent one was yesterday, I started playing and 3 bowls into our game we got replaced, the staff don’t seem to care about their customers and are usually rude. We had to wait another 10 mins for another lane as the staff think certain customers are more important. Very disappointing.
2026年6月3日
Tenpin - Coventry からの回答
Hello Liam,
Thank you for taking the time to rate Tenpin Coventry 1 stars. Thank you for sharing your recent experiences with us. We are truly sorry to hear about the issues you encountered, especially being moved lanes and the perceived rudeness of our staff. We are taking your feedback seriously and will address these concerns internally to improve our service. All the best ~ Laura
Long food wait
Ordered food when we arrived, still didn’t come after playing 3 games of bowling so had to cancel it as we couldn’t stay any longer
2026年6月3日
Tenpin - Coventry からの回答
Hello ..
Thank you for taking the time to rate Tenpin Coventry 2 stars. We're sorry your food order was delayed. We understand your frustration and are reviewing our kitchen processes to prevent this. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Excellent reconstruction inside
They change everything inside with a new design that’s just perfect. Can’t wait for the world cup to join for a few drinks
2026年5月30日
Tenpin - Coventry からの回答
Hi Anton, thank you for the fab 5* review for Tenpin Coventry! We're so pleased to hear that you enjoyed the venue, and we look forward to seeing you back again soon! Best wishes - Adelaide
Poor table service
Very poor table service..I actually ordered food... I was totally ignored..thankfully I was given food by the customer s who were ordering for a big group
2026年6月3日
Tenpin - Coventry からの回答
Hello there, thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that the table service you received was not up to our usual high standards. If you would like to discuss this with us further, please do reach out to us via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley
Was not explained that there was a max…
Was not explained that there was a max of 6 players to a lane, as there was 7 in our group we had to have 2 lanes. One of the screens was not working, no staff near the lanes, had to walk to the other end of the building to get resolved. Toilets also positioned quite a distance from the bowling lanes.
Ordered food via the qr code, wrong food delivered, drinks didn’t arrive.
2026年6月3日
Tenpin - Coventry からの回答
Hello Theresa, Thank you for taking your time to leave us some feedback. We are sorry to hear that you were not informed that our bowling lanes can only hold up to 6 players per lane. We are also disappointed to hear the issues with the screen during your game. We will pass your comments onto our team. We do hope to see you again soon for a much more enjoyable visit. Many Thanks - Kimberley
It was for kids and side guards were no working on the slot
It was for kids and side guards were no working on the slot.
2026年6月3日
Tenpin - Coventry からの回答
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin. We are sorry to hear the machine was not working as it should during your stay. We will pass your comments on. We do hope to see you again soon for a much more smoother visit. Best Wishes - Kimberley
Shocking
Shocking, staff didn’t care, service was slow, machines not working, darts wasn’t working some of the time, dirty plates and glasses everywhere. Had to clean up our bowling lane from the previous people. Food took ages to come out, ordered drinks through the app, absolutely pointless as had to go up to the bar to get them. Machines not printing tickets, machine broken to count your tickets. Machines just a blatant scam for like 10 secs of play for a quid. Yeah won’t be going back anytime soon.
2026年5月28日
Tenpin - Coventry からの回答
Hello Wayne, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that the service you received was not up to our usual high standards. We are also disappointed to hear the issues with our machines. We will pass your feedback onto our team. We do hope to see you again soon for a much more smoother experience. Our apologies - Kimberley
Came with my friends and enjoyed a lot
Came with my friends and enjoyed a lot. The team was amazing! So helpful staff.
2026年6月3日
Tenpin - Coventry からの回答
Hi Rachana, thank you for the lovely 5* review for Tenpin Coventry! We are so pleased to heart that you had a fun visit with your friends and that our team provided a great service. We hope to welcome you back again soon! Best wishes - Adelaide
Great Time Out with Family
The Customer service was good, we had a good time overall, The kids had fun bowling and playing around, i could see the excitement on their faces and just wanted to grab all of the experience lol! The staffs were welcoming and concerned about our wellbeing, Cheers Guys!
2026年5月23日
Tenpin - Coventry からの回答
Hi Gabriel, what a fabulous 4* review of Tenpin Coventry! We are thrilled you had such a great time and found our team welcoming and we can't wait to see you again soon! Best wishes - Mel
Expensive for an hour session
Expensive for an hour session. Not enough staff on reception. The screen to enter our names played up and would not allow us to enter all of our names so ten minutes taken off our play time sorting that.
2026年5月27日
Tenpin - Coventry からの回答
Hello, thank you for taking the time to leave a rating and review of Tenpin Coventry. We're sorry to hear of any disappointment caused at your recent visit. All feedback is welcome and if you would like to discuss this further please email us at customer.feedback@tenpin.co.uk with the subject 'Review - Coventry' Best wishes, Jade
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