Zero customer care unfortunately. Waited at the desk On arrival for around 3 minutes whilst two guys who worked there were busy filling up the prize cabinet and gave me no acknowledgement. Wa... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I Booked for Friday Frenzy evening expecting it to be really busy. Well what a surprise, we both walked into Valley Park Croydon, Straight to customer service & because it wasn't that busy he let us i... もっと見る
企業が回答しました
Easy to check in names and game play waiting for you to begin, food came right after my boys had finished playing, burger and fries where tasteie
企業が回答しました
Fun activity, near to home. Only a couple of snags - having to wait in queue, despite having pre-booked online. Also, there was food waste lying around on some of the tables, so prompt tidying up woul... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin Croydon is easy reach from Croydon town centre, Sutton, Bromley and across South London — a short hop from East Croydon station and well connected by tram. With modern bowling lanes and dynamic LED lighting, we’re a top spot for families, groups and nights out in South London. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, good value weekday bowling deals — fun for kids big and small. Bowling in Croydon, sorted.
連絡先
Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA, Croydon, 英国
- 0333 034 6100
4.1
ほぼ満足
227件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tenpin - Croydon からの回答
Hi there, thank you for taking the time to review Tenpin Croydon! We're sorry to hear that you were disappointed with the food on your visit. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon for a better experience. Best wishes, Jade
Tenpin - Croydon からの回答
Hi Sabeek. Thank you for rating Tenpin Croydon 5*! We're pleased to hear you were happy with our Tuesday offer. We hope to see you again soon! Best wishes, Jade
Perfect experience 👍
Everything was perfect no issues, we played two bowling games both were smooth and no issues would recommend for families or friends. Price was good but mostly with deals.
2026年4月8日
Tenpin - Croydon からの回答
Hi Hussain. Thank you for rating Tenpin Croydon 5* and for your kind words. We will be sure to pass this positive feedback on! Best wishes, Jade
Tenpin - Croydon からの回答
Hi Natalya. Thank you so much for the 5* review of Tenpin Croydon! We will be sure to pass your very kind feedback on to staff. Best wishes, Jade
Tenpin - Croydon からの回答
Hi Yetunde, thank you for your lovely 4* review of Tenpin Croydon. We are so pleased you found our staff to be welcoming and helpful, we thrive on this type of feedback! We hope to see you again soon in the future! Best wishes, Jade
Tenpin - Croydon からの回答
Hi, thank you for the lovely 5* rating of Tenpin Croydon. We are delighted to hear that you had a fun time and found the team provided great service. We hope to see you again for another 5* experience.
Take care,
Kirsty
Tenpin - Croydon からの回答
Hi Sumreen, thank you for the 5* rating and review of Tenpin Croydon. We're happy to hear that you had a fun time spent with family. We hope to see you again soon.
Take care,
Kirsty
Tenpin - Croydon からの回答
Hi Mark, thank you for the 5* rating and review of Tenpin Croydon. We're pleased to hear that you had a good time and that you enjoyed your meals. Hope to see you again soon.
Take care,
Kirsty
Tenpin - Croydon からの回答
Hello Shaun, Thank you for taking your time to leave us an excellent 5* review. We are so pleased to hear that you enjoy your visits to us at our Tenpin in Croydon! We do hope to see you again very soon. Best Wishes - Kimberley
Tenpin - Croydon からの回答
Hi Stephie. Thank you for rating Tenpin Croydon 5*! It's lovely to receive this feedback regarding the staff. We will be sure to pass these comments on. Thanks again! Best wishes, Jade
Good service from the staff.
2026年4月8日
Tenpin - Croydon からの回答
Hi there,
Thank you for your fantastic 5* review at Tenpin Croydon! We are delighted you've had such a great time and look forward to welcoming you back again very soon! Best wishes- Steph
It was all in time and the children…
It was all in time and the children were able to play freely without any issues. They had a great time
2026年4月8日
Tenpin - Croydon からの回答
Hello, thank you so much for taking the time to leave a lovely 4* review of Tenpin Croydon! We are really pleased to see your children had such an enjoyable visit and we can't wait to see you again soon! Best wishes - Mel
Tenpin - Croydon からの回答
Hi RaviKumar, thank you for leaving Tenpin Croydon a lovely 5* rating and review! We're glad you enjoyed your experience! It's great to hear that we were able to accommodate your group with adjacent lanes and timely, warm food service. Thanks for your positive feedback, we can't wait to see you again in the future! Best wishes - Rosie
Tenpin - Croydon からの回答
Hi there
We appreciate your 5-star rating! We're so happy to hear our team was helpful and that you enjoyed your experience with us. Best wishes - Clare
Shout out my guys at Valley park man…
Shout out my guys at Valley park man give them a raise.
2026年4月1日
Tenpin - Croydon からの回答
Hi there, thanks for leaving Tenpin Croydon a fantastic 5* rating and review! We're so happy to hear that you had such a positive experience with our team! We appreciate your kind words and support, and we hope to welcome you back again soon! Best wishes - Rosie
I liked that the game started on…
I liked that the game started on time.What could have been better was the table and floors be cleaned/checked after every game.
2026年3月29日
Tenpin - Croydon からの回答
Hello, thank you for the review of Tenpin Croydon! We are pleased you enjoyed your game of bowling but we are very sorry to hear that the area had not been cleaned! We will most certainly pass your feedback on to the team and in the meantime we do hope you will visit us again soon! Best wishes - Mel
Professionalism every time
As an out of school club, we've been going Tenpin Bowling, Croydon with our children for over 10+ years and it's become a highlight of their half term activities. They love the idea of competing with their friends, having something to eat and just as important socialising with their friends.
Ariana and her team at Tenpin Bowling, Croydon are so professional and accommodating. They always make us feel welcome and are always ready to support us. Thank you everyone, it's always appreciated.
Liz
2026年4月1日
Tenpin - Croydon からの回答
Hi Liz, thank you so much for the amazing 5* review of Tenpin Croydon! We are so pleased to hear you have enjoyed visiting us every time during the last 10yrs and that you always receive excellent customer service from Ariana and the team! We will be sure to pass your lovely feedback on and we can't wait to see you all again soon! Best wishes - Mel
The food was pretty bad to be honest
The food was pretty bad to be honest. I know it’s not fine dining when you book a kids party but the quality was really disappointing. Considering I paid £18 per child + drinks on top I would have expected better.
2026年4月1日
Tenpin - Croydon からの回答
Hi Tamara, thank you for taking the time to leave a review of Tenpin Croydon. We're sorry to hear that the food quality for your child's party didn't meet expectations. We will ensure your feedback is passed on to the correct team. Please email customer.feedback@tenpin.co.uk with details, using 'Review' as the subject, if you wish to discuss further.
Take care,
Kirsty
Great activity with the kids
Shane served us at the reception and bar and was very helpful. I really appreciated that he didn’t make us feel bad for being a bit late and was very friendly and polite.
2026年3月31日
Tenpin - Croydon からの回答
Hi there
We appreciate you taking the time to leave us your feedback. We're happy to hear that you found our team member helpful and friendly. Hope to see you soon. Best wishes - Clare
I came bowling as part of a group of 10…
I came bowling as part of a group of 10 this was the 1st time in ages I can honestly say we all had a great time lots of fun & laughter.
2026年4月1日
Tenpin - Croydon からの回答
Hi kathy,
Thank you for your fantastic 5* review at Tenpin Croydon! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
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