So fun and exciting! Service was great and the children had so so much fun. No waiting around because I pre booked, and despite the tenpin Tuesday rush, everything was handled and under control! Would... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The staff, were so rude dealt with two and it was like they were forced to be there. Customer service requires a smile and good attitude, good none of it. The bowling itself was fun, but our isle tabl... もっと見る
企業が回答しました
We did both the houdini escape room and a game of bowling. The escape room was brilliant! Very entertaining and very challenging! The bowling was enjoyable and staff were very friendly and helpful!
企業が回答しました
Bowling itself was ok but camera didnt work for bowlers so the children were disappointed they couldn't have their picture up. Plenty of lanes free yet had a party of 11 adults next to our family who... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin Derby is easy reach from Derby city centre, Long Eaton, Burton upon Trent and across Derbyshire. With modern bowling lanes and lane lighting, we’re a favourite for families, groups and anyone looking for a fun night out in the East Midlands. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, low value weekday bowling deals — fun for kids big and small. Bowling in Derby, sorted.
連絡先
Foresters Leisure Park, Derby, DE23 8AG, Derby, 英国
- 0333 034 6100
4.5
優良
157件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Tenpin - Derby からの回答
Hi George, thank you for taking the time to leave a lovely review of Tenpin Derby. We are pleased to hear you had an enjoyable experience and found our team to be friendly and helpful. Your kind words will be passed on. Hope to see you back again soon.
Take care,
Kirsty
Lovely and quiet on a Tuesday
Lovely and quiet on a Tuesday, although the camden hells lager was flat lucky half price
2026年2月3日
Tenpin - Derby からの回答
Hi Kevin, thank you so much for the 5* rating and review of Tenpin Derby. We are pleased to hear you had a fun time and got to take advantage of our Tuesday offer. We will ensure your feedback is passed on to the correct team.
Take care,
Kirsty
The staff was amazing looked after us…
The staff was amazing looked after us the whole time I was there for my sons birthday , even treated my little girl to a bag of sweets for winning a game of bowling
2026年2月6日
Tenpin - Derby からの回答
Hello Kelly, Thank you for taking your time to leave us a great 5* review. We are pleased to hear our team were helpful throughout. We do hope to see you again soon. Many Thanks - Kimberley
Disappointing
Far to busy
Food was very disappointing
Not enough seats had to wait 20 mins just to get a seat for food
Full of weed heads smoking by the doors
When its a family place
Will not be returning
2026年2月7日
Tenpin - Derby からの回答
Hello Lee, We appreciate you taking the time to share your experience. We're sorry the restaurant was too busy, the food was disappointing. We'll address the issues you raised. We do hope to see you again soon for a much more enjoyable session. Many Thanks - Kim
The atmosphere was good
The atmosphere was good, a little busy but it's had a recent refurbishment.
3 games was expensive compared to a few years back but a nice treat.
2026年2月7日
Tenpin - Derby からの回答
Hello Chris, We're happy you enjoyed the atmosphere after our refurbishment. We appreciate your feedback regarding the pricing of the games. Thank you for your review! We do hope to see you soon. Many Thanks - Kimberley
Fantastic experience
We visited with our 4 year old and the staff were very kind and helpful.
We definatly be back again soon.
2026年1月29日
Tenpin - Derby からの回答
Hi Gemma, thank you very much for the amazing 5* review of Tenpin Derby! We are so pleased you had a great time with your 4yr old and we very much hope to welcome you back again soon! Best wishes - Mel
Amazing venue and staff are friendly…
Amazing venue and staff are friendly and professional
2026年1月26日
Tenpin - Derby からの回答
Hi, thank you for rating Tenpin Derby a brilliant 5 stars! It's fantastic to hear you had an amazing time and that the team had a positive impact on your visit. Hope to see you again for another 5* experience!
Take care,
Kirsty
Tenpin - Derby からの回答
Hi Shaz, thank you so much for rating Tenpin Derby a fantastic 5 stars! It's brilliant to hear that you had a fun experience and that the team had a positive impact on your visit. Hope to see you again soon.
Take care,
Kirsty
Food was good, staff were great
Food was good but very rushed. We got kicked off the lane as soon as we’d started to eat. It was busy so that’s understandable, and we were show to a table. Lauren on the desk was extremely helpful and went out of her way to make sure my daughter had an amazing birthday!!
2026年2月1日
Tenpin - Derby からの回答
Hi Amanda.
We're glad you enjoyed the food and that our staff helped make your daughter's birthday special! We apologize that you felt rushed; we will review our lane timing during busy periods. Thanks for your feedback. Best wishes - Clare
Tenpin - Derby からの回答
Hello Ellie,
Thank you for taking the time to rate Tenpin Derby 5 stars. We are delighted to hear that you had a great time at the venue and that the staff was friendly and the lanes were easy to set up. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Had a great bowling trip with my son
Had a great bowling trip with my son. The girl who works there(I didn’t get her name) She was absolutely lovely also.
2026年1月29日
Tenpin - Derby からの回答
Hello, thank you for taking the time to leave such a fabulous 4* review of Tenpin Derby! We are so pleased you had a great time with your son and we very much hope to welcome you back again soon for another fun day out! Best wishes - Mel
Fun and offer on Sunday after 7pm
2026年2月1日
Tenpin - Derby からの回答
Hi Amy, thank you for leaving Tenpin Derby a fabulous 5* review! We're so pleased to hear that you had fun during your visit and was able to take advantage of our Sunday Sessions deal too. We hope to see you back again very soon! Best wishes - Rosie
Party host great food really bad
Booked the party for 6 people host was great only has 1 child left when came to 12 and machines turned of leaving last kid extreamly upset. Food was absolutely disgusting and no one ate it I ended up taking them all to mcdonalds after.
2026年2月1日
Tenpin - Derby からの回答
Hi Stacey, thank you for taking the time to leave a review of Tenpin Derby. We are sorry to hear about the issued you faced during your recent visit. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk, with the subject as 'Review-Derby'. Please include as much detail as possible.
Take care,
Kirsty
Check in was quick and easy
Check in was quick and easy. All staff were lovely. Food was really nice. Lovely atmosphere. My grandson loves coming here. Escape rooms next visit
2026年1月31日
Tenpin - Derby からの回答
Hi Marian, thank you for the 5* rating of Tenpin Derby. We are delighted to hear that your recent visit was great and that you and your grandson enjoyed the atmosphere. We look forward to welcoming you back again!
Take care,
Kirsty
Great value and experiwnce
2026年1月25日
Tenpin - Derby からの回答
Hi Helen, what a brilliant 5* review of Tenpin Derby! We are so happy you had a great time and found us good value for money and we can't wait to see you again soon! Best wishes - Mel
Great value for money
Great value for money, free parking, loads to keep kids busy. Cheap & cheerful simple food menu: chips, pizza etc
2026年1月23日
Tenpin - Derby からの回答
Hey Ashley, thank you so much for the amazing 5* rating of Tenpin Derby. It's great to hear that you had an enjoyable experience and found it great value for money. We hope to see you back again soon for another fun experience.
Take care,
Kirsty
Tenpin - Derby からの回答
Hi Courtney, thank you for taking the time to review Tenpin Derby! We're sorry to hear that you didn't enjoy the service and that your games had been rushed. So that we can discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Derby' and we can pass this on to be looked into. We hope to see you again in the future for a better experience! Best wishes - Adelaide
The floor is ridiculously slippery
The floor is ridiculously slippery. None of the team could play properly as all worried to slip.
Not the cleanest place we have played
We wouldn’t return to bowl
2026年1月17日
Tenpin - Derby からの回答
Hello Leanne. We appreciate your feedback and time taken to leave us a review. We're sorry the floor's condition impacted your game and that the cleanliness wasn't satisfactory. We'll address these issues with our team. We do hope to see you again for a much better experience. Our apologies - Kimberley
very smooth transaction to booking to…
very smooth transaction to booking to arriving and playing the game, everything was ready for us when we got there
2026年1月20日
Tenpin - Derby からの回答
Hi Clo, thank you for the lovely 5* rating and review of Tenpin Derby. We are delighted to hear your experience was great from start to finish. We hope to see you again soon.
Take care,
Kirsty
We came to Tenpin to play laser tag for…
We came to Tenpin to play laser tag for our son’s birthday. We had a great time. We had the arena to ourselves and really enjoyed it. We will definitely be back. The young girl that was looking after us was great too. Really helpful and great at her job. I didn’t catch her name.
2026年1月16日
Tenpin - Derby からの回答
Hey Vick, thank you so much for the amazing review of Tenpin Derby. It's great to hear your visit was a great experience and that the team had a positive impact on your visit. Hope to see you again soon.
Take care,
Kirsty
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