So fun and exciting! Service was great and the children had so so much fun. No waiting around because I pre booked, and despite the tenpin Tuesday rush, everything was handled and under control! Would... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff, were so rude dealt with two and it was like they were forced to be there. Customer service requires a smile and good attitude, good none of it. The bowling itself was fun, but our isle tabl... もっと見る
企業が回答しました
We did both the houdini escape room and a game of bowling. The escape room was brilliant! Very entertaining and very challenging! The bowling was enjoyable and staff were very friendly and helpful!
企業が回答しました
Bowling itself was ok but camera didnt work for bowlers so the children were disappointed they couldn't have their picture up. Plenty of lanes free yet had a party of 11 adults next to our family who... もっと見る
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企業情報
当該企業による記述
Tenpin Derby is easy reach from Derby city centre, Long Eaton, Burton upon Trent and across Derbyshire. With modern bowling lanes and lane lighting, we’re a favourite for families, groups and anyone looking for a fun night out in the East Midlands. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, low value weekday bowling deals — fun for kids big and small. Bowling in Derby, sorted.
連絡先
Foresters Leisure Park, Derby, DE23 8AG, Derby, 英国
- 0333 034 6100
4.5
優良
157件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ok service
The service I had was great, however I realised I had paid for 4 games but only received 2? So we left not realising we were owed 4 games. The software at the venue doesn’t make it clear how many games we have.
2026年1月17日
Tenpin - Derby からの回答
Hi Elisha, thank you for taking the time to leave a review of Tenpin Derby. We are sorry to hear about your recent visit. If you would like to discuss this further, please send over an email to customer.feedback@tenpin.co.uk, with the subject as 'Review -Derby'.
Take care,
Kirsty
Everyone very welcoming and couldnt do…
Everyone very welcoming and couldnt do enough to help. The place is very clean which is always a good point
2026年1月10日
Tenpin - Derby からの回答
Hi Darren
Thank you for taking the time to leave a super 5* rating of Tenpin Derby. We appreciate you taking the time to share your positive experience! We are happy to hear that our team made you feel welcome and that you found our place clean. We would love to see you back soon for another great visit. Best wishes - Clare
Awful experience, awful staff, awful food.
Been here before and it was great, this time we went the staff were rude, food was awful and the staff did nothing but make us feel uncomfortable the whole time we were there. We had to show identification when we went in which had never happened before, unless we are wanting to buy alcohol from the bar then we should absolutely not have to show ID in order to have 2 games of BOWLING. won’t be coming here again. On top of this the security guy followed us round the entire night and had stood pretty much next to us the entire night.
2026年1月6日
Tenpin - Derby からの回答
Hello we are extremely sorry to hear this. We value all customer feedback and if you'd like to detail your concerns and clarify which site you visited, please email us on customer.feedback@tenpin.co.uk and ensure you include the site name in the email too so we can look into this further. Many Thanks - Kimberley
Bel posto per divertimento con amici.
Il locale è bello e pulito. Passato una bella serata con le amiche e i ragazzi si sono divertiti a bowling.
Il cappuccio non era caldo e il snack è arrivato troppo tardi...
2026年1月5日
Tenpin - Derby からの回答
Hi there
Thank you for leaving a wonderful 5* rating for Tenpin Derby. We are unable to read your review, but it seems like you had a great time. We hope to see you again soon. Best wishes - Clare
Staff very friendly and easy to set up…
Staff very friendly and easy to set up the game on ten pin
2026年1月3日
Tenpin - Derby からの回答
Hi Sandy, thank you for leaving Tenpin Derby a wonderful 5* rating. We are really happy to hear you enjoyed your time with us recently and we look forward to welcoming you back again soon! Best wishes - Kaylee
Poor Staff
Poor Staff,
Very poor staff
Worst experience of staff
Unprofessional
Non caring
Arrogant Manager
2026年1月3日
Tenpin - Derby からの回答
Hi Mohit, thank you for taking the time to review Tenpin Derby! We're sorry to hear that the service had not been as enjoyable as we'd have hoped. So that this can be looked into, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Derby' and we can pass this to the correct team. Best wishes - Adelaide
A great game of bowling
A great game of bowling, not rushed, enjoyable, staff friendly and helpful. Even better with a 2 for 1 on the cost.
2025年12月22日
Tenpin - Derby からの回答
Hi there,
Thank you for your fantastic 5* review at Tenpin Derby! We are delighted you've had such a great time whilst on your recent visit to us! It's great to see you found the staff friendly and helpful and we look forward to welcoming you back again very soon! Best wishes- Steph
Tenpin - Derby からの回答
Hi Cerys,
Thank you for your amazing 5* review at Tenpin Derby! We are delighted you've had such a great time whilst on your recent visit to us. It's great to see you had so much fun and found the venue easy to get to. We look forward to welcoming you back again very soon! Best wishes- Steph
Tenpin - Derby からの回答
Hello Maggi, Thank you for taking your time to leave us an excellent 5* review for our Tenpin in Derby. We are really pleased to see that you enjoyed your recent visit with us. We do hope to see you again very soon. Many Thanks - Kimberley
Great experience!
Plenty of room for parking.
Staff lovely, polite and helpful and quick service when checking in on arrival and also at the bar.
We just did bowling and some arcade games. Had a great time.
Could programme for the bumpers to come out for the kiddies.
Great atmosphere.
Everything clean and working well.
Easy to book the activities online.
Would definitely recommend a visit.
2025年12月20日
Tenpin - Derby からの回答
Hi Sandra, what a fabulous 5* review of Tenpin Derby! We are delighted you had such an enjoyable visit and would recommend us as a great place to visit! Your feedback is so important to us so we will be certain to pass on and in the meantime, we look forward to welcoming you back soon! Best wishes - Mel
It was great
Was straightforward, staff are easy to deal with and fun to talk to. No complaints from me.
2025年12月16日
Tenpin - Derby からの回答
Hi Mckenzie
Thanks for the awesome 5* rating and review for Tenpin Derby. We are so pleased to hear that you had a wonderful time during your visit and we hope to see you again soon. Best wishes - Clare
Great day out
Though it was extremely busy, it was a great day out, staff were wonderful, friendly and polite.
2025年12月16日
Tenpin - Derby からの回答
Hi there,
Thank you for your fantastic 5* review at Tenpin Derby! We are delighted you've had such a great time whilst on your recent visit to us and found the staff to be friendly and polite. We hope hope to welcome you back again very soon and hope you have a wonderful Christmas! Best wishes- Steph
Great bowling experience made better by awesome staff
We love tenpin Derby, we always enjoy the blowling experience which is fab but it's always made better by the really welcoming staff. Food is always of a decent standard and the bar is loaded with the best drinks! We look forward to our next visit!
2025年12月11日
Tenpin - Derby からの回答
Hi Martin, thank you for the wonderful 5* review! We're so pleased to hear that you enjoy your visits to Tenpin Derby and that our team provide a welcoming experience. We'll be sure to pass on your kind feedback, and we look forward to seeing you again soon! Best wishes - Adelaide
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