First visit on Sunday, had a great time. Venue was very busy and seemed short staffed however we received exceptional service from Charley, Caramen and the team.
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great facilities and a fun day out with the kids. Although the table service app is a waste of time as i ordered drinks and after haf an hour went to the bar only to find out they had been missed or s... もっと見る
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Some time away from the house with young lad away from his console we had fun playing a few games got a bit to eat the ultimate burger and nachos were brilliant then on to the arcade this was our firs... もっと見る
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Food was ordered - took over 30 mins for a burger and a panini! When it arrived - lukewarm at best. Whilst very busy, people wandering across several lanes to come take bowling balls without askin... もっと見る
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企業情報
当該企業による記述
Tenpin Dundee is easy reach from Dundee city centre, Perth, St Andrews and across Tayside. With modern bowling lanes and lane lighting, we’re a popular spot for families and groups in the east of Scotland. And it’s not just bowling. We’ve got karaoke rooms, escape rooms for the problem-solvers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dundee, sorted.
連絡先
Kingsway West Retail Park, Clepington Road, Dundee, DD3 8RX, Dundee, 英国
- 0333 034 6100
4.1
ほぼ満足
245件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tenpin - Dundee からの回答
Hi Chris, thank you for this wonderful 5* review of Tenpin Dundee! We are thrilled to see you enjoyed the atmosphere and found us great value for money and we can't wait to see you again soon! Best wishes - Mel
Tenpin - Dundee からの回答
Hi Nnenna, thank you very much for this wonderful 5* review of Tenpin Dundee! It is great to see you had such a great time with us and found our team super helpful and we can't wait to welcome you back again soon! Best wishes - Mel
We thought it was great for a family…
We thought it was great for a family outing. We thought the area for food was abit dirty
2026年4月1日
Tenpin - Dundee からの回答
Hi Morgan, thank you for taking the time to review Tenpin Dundee! It's great to hear you had a great family outing with us. However, we're sorry to hear that there had been issues with the cleanliness. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Dundee'. Best wishes, Jade
Freezing cold
Freezing cold , half the play area was closed wifi is hopeless pool tables are shite
2026年3月25日
Tenpin - Dundee からの回答
Hi James, thank you for taking the time to write a review for Tenpin Dundee! We're very sorry to hear that your recent experience was not as enjoyable as we'd have hoped and that you found the venue cold. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Dundee'. We hope to see you again soon for a better experience! Best wishes - Adelaide
Tenpin - Dundee からの回答
Hello
We're glad you enjoyed our bowling and drinks and that you found our prices reasonable. Thank you for your positive feedback! Best wishes - Clare
Absolutely shocking my daughter’s…
Absolutely shocking my daughter’s electric scooter got stolen from here can’t even take your kids bowling because things get stolen and for the record it was reported to the police doesn’t help when the manager is 20 years old he looks about 10
2026年3月22日
Tenpin - Dundee からの回答
Hi Tracey, thank you for taking the time to review Tenpin Dundee. We're very sorry to hear that this has happened. We would recommend reporting this to the police, and we will assist the police with their enquiries in any way we can. Best wishes - Adelaide
Enjoyable Experience
Smooth experience from signing in to food and drinks. Enjoyable afternoon.
2026年3月22日
Tenpin - Dundee からの回答
Hi there, thank you for the 5* rating for Tenpin Dundee! We're so pleased to hear that you enjoyed your experience and we hope to welcome you back again soon! Best wishes - Adelaide
Very family friendly great night out .
Very family friendly , alot of things to do , great evenging out. Definatly do it again .
2026年3月25日
Tenpin - Dundee からの回答
Hey Amanda, thank you so much for the 5* rating of Tenpin Dundee. It's great to hear that you had a brilliant time and we look forward to your return!
Take care,
Kirsty
Tenpin - Dundee からの回答
Hi Lukasz, thank you so much for the 5* rating of Tenpin Dundee. We're so happy you had a fantastic experience! Thank you for your kind words and we look forward to your return!
Take care,
Kirsty
Tenpin - Dundee からの回答
Hi Susan
We appreciate your 5-star rating! We're so glad that our helpful staff and clean venue enhanced your experience with us. Best wishes - Clare
Tenpin - Dundee からの回答
Hello, thank you for lovely 5* review of Tenpin Dundee! We are delighted you had such an enjoyable visit and found our team friendly and helpful! We do hope this will mean you would like to visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Staff are always friendly and helpful
Staff are always friendly and helpful. We had been running late for our booking and the lady at check in rearranged all of our bookings so we didn't miss out on any time. I hadn't asked her to she was just so understanding and helpful.
2026年2月28日
Tenpin - Dundee からの回答
Hi Lauren, thank you for your lovely 5* review at our Dundee location. We are pleased you've had such a great time whilst on you recent visit to us! It's great to her you found the staff so friendly and helpful. We hope to welcome you back to the venue again very soon for hopefully another 5* experience. Best wishes, Jade
Tenpin - Dundee からの回答
Hi Fiona,
Thank you for your fantastic 5* review at Tenpin Dundee! We are delighted you've had such great time whilst on your recent visit to us. It's great to hear you found the staff so friendly. We hope to welcome you back again very soon! Best wises- Steph
Perspective of someone with autism…
From the perspective of someone with autism visiting Tenpin for the first time: When I first entered, there was no front desk in sight and it was unclear how to begin the game of bowling I booked online. I eventually found the front desk at the side of the bar and was told to go to lane 29 in ten minutes. I went to lane 29 after ten minutes and the game did not begin. There was no information on the lane to explain anything. I went back to the front desk and they then started the game. Everything was fine after this but it was really confusing. I also wasn't able to find any information about this system on the Tenpin website. It's very useful for me to learn more about what will happen before visiting somewhere so I can avoid confusion and overwhelm. It is very loud inside which is to be expected with families and children around. I want to visit again at an off-peak time in case it's quieter and more enjoyable. I hope that Tenpin are able to add more accessibility information on their website in future to better assist neurodivergent customers before visiting.
2026年2月22日
Tenpin - Dundee からの回答
Hi there,
Thank you for your 3* review at Tenpin Dundee! We are delighted you've had such a great time whilst on your recent visit to us! However, we are very sorry to hear the instructions for the game was not listed clearly enough to begin the game. Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed. We hope to welcome you back to the venue again very soon! Best wishes- Steph
Tenpin - Dundee からの回答
Hi Lynsey, thank you for this fabulous 5* review of Tenpin Dundee! We are thrilled you had such an amazing time and we can't wait to welcome you back again soon! Best wishes - Mel
Tenpin - Dundee からの回答
Hi Darren, thank you for the 5* rating of Tenpin Dundee. We are pleased to hear you had a fun time and we hope to welcome you back again soon.
Take care,
Kirsty
Arrived to a broken lane
Arrived to a broken lane. Pins were all messed up, 15 minutes later someone fixed them. Threw the first ball and it got stuck, another 15 minutes later someone tried to fix it but couldn’t, and moved us lane. No apologies for the inconvenience. Not coming back. Hollywood bowl much better
2026年2月26日
Tenpin - Dundee からの回答
Hi Finlay, thank you for taking the time to write a review for Tenpin Dundee! We're sorry to hear that there had been technical issues during your visit and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Dundee', and we can pass this on to be looked into. We hope to welcome you back again soon for a better experience! Best wishes - Adelaide
Excellent
We came through to TenPin with out 5 year old for his birthday and had a really enjoyable time. Bowling, food and drink, soft play and arcades all under one roof and prices which do not break the bank.
2026年1月31日
Tenpin - Dundee からの回答
Hi Andrew, thank you for the amazing 5* rating of Tenpin Dundee. We are delighted to hear you had an enjoyable experience and that your 5 year old had a fun birthday. We hope to see you back again for another 5* experience.
Take care,
Kirsty
Late Food
Our booking was for 6.30pm. We arrived at 6.20pm, were booked in and given our lane then. We were booked in for the 2 games of bowling and a burger meal deal. It got to 7.05pm and had still not received our burger meals. Spoke with a staff member who checked and it turned out our burger order had not been put through. Our food eventually arrived at 7.30pm, over an hour after we arrived. It was clear that there was not enough staff working to cover the footfall. This is not the first time I’ve been and felt in the evenings during the week, there is not enough staff working. Apart from this massive delay with our food, the bowling side was still very enjoyable.
2026年2月19日
Tenpin - Dundee からの回答
Hi Coral,
Thank you for your 4* review at Tenpin Dundee! We are are delighted you've had such a great time whilst on your recent visit to us. However we are very sorry to hear the food took a little longer than expected, we will ensure this is passed across to the correct team to make any future improvements needed and hope to welcome you back again very soon! Best wishes- Steph
Tenpin - Dundee からの回答
Hello Kevin,
Thank you for taking the time to rate Tenpin Dundee 5 stars. We're happy you had a good visit and everything went well despite us being busy. Thank you for your five-star review! We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
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