First visit on Sunday, had a great time. Venue was very busy and seemed short staffed however we received exceptional service from Charley, Caramen and the team.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great facilities and a fun day out with the kids. Although the table service app is a waste of time as i ordered drinks and after haf an hour went to the bar only to find out they had been missed or s... もっと見る
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Some time away from the house with young lad away from his console we had fun playing a few games got a bit to eat the ultimate burger and nachos were brilliant then on to the arcade this was our firs... もっと見る
企業が回答しました
Food was ordered - took over 30 mins for a burger and a panini! When it arrived - lukewarm at best. Whilst very busy, people wandering across several lanes to come take bowling balls without askin... もっと見る
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企業情報
当該企業による記述
Tenpin Dundee is easy reach from Dundee city centre, Perth, St Andrews and across Tayside. With modern bowling lanes and lane lighting, we’re a popular spot for families and groups in the east of Scotland. And it’s not just bowling. We’ve got karaoke rooms, escape rooms for the problem-solvers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dundee, sorted.
連絡先
Kingsway West Retail Park, Clepington Road, Dundee, DD3 8RX, Dundee, 英国
- 0333 034 6100
4.1
ほぼ満足
245件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Bowling was good
Bowling was good. My only criticism is that there isn't enough staff on the bar. They are run off their feet . Between the hours of 7-10pm especially on a Saturday night there should be extra people on. They are trying to serve at the bar, deal with orders and run drinks/food etc to tables.
2026年4月5日
Tenpin - Dundee からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Dundee. We are so pleased to hear tat you had a wonderful time with us. We will pass your comments onto our team to help us make further improvements. we do hope to see you again very soon. Many Thanks
Great atmosphere
Great atmosphere, great family day out will definitely be back. We also had some food and drink whilst there. Delivered to the booth nice and easy. Food was also lovely
2026年4月8日
Tenpin - Dundee からの回答
Hello Stephen, Thank you for taking your time to leave us a wonderful 5* review. We are pleased to hear that you enjoyed the atmosphere at our Tenpin in Dundee. We can't wait to see you again soon. Many Thanks - Kimberley
Tenpin - Dundee からの回答
Hello Lorraine, Thank you for taking your time to leave us an outstanding 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Dundee. We do hope to see you again very soon. Best Wishes - Kimberley
Tenpin - Dundee からの回答
Hi Tom. Thank you for rating Tenpin Dundee 5*! We hope to see you back again soon. Best wishes, Jade.
Tenpin - Dundee からの回答
Hello Kevin, Thank you for taking your time to leave us a brilliant 5* review. We are so pleased to hear that you enjoyed your recent visit to us, found our staff friendly and our facilities clean. We do hope to see you again very soon. Best Wishes - Kimberley
My daughter sustained a clavicular…
My daughter sustained a clavicular fracture on soft play. Maybe for enhancement, there should be a staff inside to guide young kids palying.
2026年4月8日
Tenpin - Dundee からの回答
HI Rachel, thank you for taking the time to leave a review of Tenpin Dundee! We would like to look into this further for you and kindly ask that you email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Dundee' Best wishes - Mel
Ten Pin is a great place
Ten Pin is a great place, very spacious and lots of activities for everyone. My kids had a brilliant time and we'll be back again for sure.
2026年4月8日
Tenpin - Dundee からの回答
Hi Christine, thanks for leaving Tenpin Dundee a fantastic 5* rating and review! We're so happy to hear that your family had a brilliant time with us! It's great to know you found our venue spacious with lots of activities. We appreciate your positive feedback and look forward to welcoming you back again soon! Best wishes - Rosie
Family went for 2 games of bowling and…
Family went for 2 games of bowling and ordered food straight away because it usually takes a while to come. Food came after 25 minutes but drinks never (literally 1 pitcher of Pepsi). Stopped a member of staff to query about it, he said he was away to check on it. Didn't see him again. Pressed the call button, by then we've ate our food and on 2nd game. New member of staff came along, he said he was away to see about it, didnt see him again. Eventually went to the bar ourselves, which we should've just done in the first place, to be told that our drink order hadn't been printed and he was away to get it now!!!! Why did noone come back to let us know??? Was a total joke!
2026年4月5日
Tenpin - Dundee からの回答
Hi Sarah, thank you for taking the time to share your experience. We're sorry to hear about the delay with your drinks order and the lack of communication. We will pass this feedback on to the team to improve our service in the future, and we hope to have an opportunity to welcome you back for a much better experience! Best wishes - Rosie
Tenpin - Dundee からの回答
Hi Gautam, thank you for leaving Tenpin Dundee a lovely 5* rating and review! We're delighted to hear that you received good service during your visit and we can't wait to welcome you back again soon for some more bowling fun! Best wishes - Rosie
Tenpin - Dundee からの回答
Hi Sumit, thank you for leaving Tenpin Dundee a fantastic 5* rating. We are so pleased to hear you and your family had a great time with us and that our staff members had a positive impact on your visit. We hope to welcome you again soon! Best wishes - Kaylee
The staff and the escape room were…
The staff and the escape room were amazing. The food wasn’t great but didn’t ruin the experience
2026年4月1日
Tenpin - Dundee からの回答
Hi Linsey, thank you for leaving Tenpin Dundee a lovely 5* rating and review! We appreciate you taking the time to share your experience! We're glad you enjoyed the escape room and the team's service and we'll ensure your feedback regarding the food is shared with the correct teams for future improvements. We look forward to welcoming you back again soon! Best wishes - Rosie
There was plenty of things to do for…
There was plenty of things to do for all ages, we only had time for a few games of pool and bowling but are going to try the escape room next time
2026年4月1日
Tenpin - Dundee からの回答
Hi Teresa, thank you so much for the lovely 5* review of Tenpin Dundee! We are thrilled you had such a great visit and got to see lots of the other fab activities we have on offer and we really hope to welcome you all back again soon! Best wishes - Mel
Tenpin - Dundee からの回答
Hi Aga, thank you so much for the brilliant 5* review of Tenpin Dundee! It is great to see you find our team friendly and enjoy the atmosphere and we can't wait to see you again soon! Best wishes - Mel
Bowling was great
Bowling was great. Playing with the games afterwards as daughter likes to win tickets, alot of machines were out of tickets and the ticket counter was full on 3 sides.
2026年4月1日
Tenpin - Dundee からの回答
Hi Maggie, thank you for the lovely 4* review of Tenpin Dundee! We are delighted to hear you had a great time bowling but we are very sorry to hear some of the machines were short on tickets! Your feedback will be passed on to make the team aware and in the meantime, we hope to welcome you back again soon! Best wishes - Mel
Tenpin - Dundee からの回答
Hi Helen, thank you for rating Tenpin Dundee 5*! It's great to hear this positive feedback regarding our soft play and the pricing of our food. We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade
Always friendly staff within a very…
Always friendly staff within a very busy chaotic environment.
2026年3月28日
Tenpin - Dundee からの回答
Hi Rhys, thanks for leaving Tenpin Dundee a rating and review! We appreciate your kind words! It's great to know our team provides friendly service, even when things get hectic. Thanks for the 5-star review and we can't wait to see you again soon! Best wishes - Rosie
Took over an hour for a drinks order to…
Took over an hour for a drinks order to lane, 2nd bad experience i have had using the orfer to lane service here.
2026年4月1日
Tenpin - Dundee からの回答
Hi Philip, thank you for leaving Tenpin Dundee a rating and review. We're sorry to hear that the order took a long time to arrive, and we apologise for the inconvenience that was caused. We will ensure this feedback is shared with the correct teams to improve our services in the future and we hope to have an opportunity to welcome you back again soon! Best wishes - Rosie
Whipped cream
It was so good and the cheesy chips r so filling and it’s not far Walk from my bus stop so it’s fun and I got whipped cream from Tescos after
2026年4月1日
Tenpin - Dundee からの回答
Hi Finlay, We're glad you enjoyed your visit! It's great to hear the cheesy chips were filling and that our location is convenient for you. Thank you for your positive feedback! Best wishes - Clare
Tenpin - Dundee からの回答
Hi Alan, thank you for taking the time to leave a review of Tenpin Dundee. We're sorry to hear that an area of the soft play was closed of during your visit. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk. Please include as much detail as possible. We do hope to see you again for a much better experience.
Take care,
Kirsty
Tenpin - Dundee からの回答
Hey Lisa, thank you for the 5* rating of Tenpin Dundee. We're pleased to hear you had a great experience and everything was straight forward. We appreciate your kind feedback.
Take care,
Kirsty
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