The venue is absolutely perfect! My nephew's from Africa had an absolute blast! We came in for tenpin bowling & ended up participating in a lot more activities. Customer service was spot on though the... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I took my two grandchildren and we had a great time. Place was clean and staff were superb. Food was very disappointing was very expensive but I did not mind that, however expected better quality and... もっと見る
企業が回答しました
Large open space with lots of activities as well as bowling. Downside was no air conditioning and it was 30 degrees outside and with all the machines inside generating a ridiculous amount of he... もっと見る
企業が回答しました
We have been twice in one week to go bowling and play few games in arcades. Lady called Sue was so helpful both times we were there, defo a credit to the team! Only thing I would be negative on is soa... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Leisure West Complex, Browells Lane, Feltham, TW13 7EQ, Feltham, 英国
- 0333 034 6100
3.9
ほぼ満足
128件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tenpin - Feltham からの回答
Hello Hayley, thank you for taking your time to leave us an excellent 5* review for our Tenpin in Feltham. We are really pleased to hear that you had great fun and enjoyed some delicious food during your stay. We do hope to see you again very soon. Many Thanks - Kimberley
Great facilities a little expensive
Great facilities a little expensive. Would like to do it more often
2026年1月3日
Tenpin - Feltham からの回答
Hi Joanne, thank you for the fab 5* review for Tenpin Feltham! We're delighted to hear that you enjoyed the facilities. We have some great deals available on different days of the week which can be found on our website here: https://www.tenpin.co.uk/deals/ . We look forward to seeing you again soon! Best wishes - Adelaide
Fantastic hour with the kids
Fantastic hour with the kids, friendly staff and great food and drink!
2026年1月4日
Tenpin - Feltham からの回答
Hi Dan,
Thank you for your amazing 5* review at Tenpin Feltham! We are delighted you've had such a great time whilst on your recent visit to us! It's great to see you found the staff friendly and approachable. We look forward to welcoming you back again very soon! Best wishes- Steph
The lanes were already set up for us so…
The lanes were already set up for us so we could play straight away.
2025年12月28日
Tenpin - Feltham からの回答
Hi Charlotte,
Thank you for your fantastic 5* review at Tenpin Feltham! It's wonderful to see you've had such a great time whilst on your recent visit to us. We love to hear all about your experience and hope to welcome you back again very soon! Best wishes- Steph
Unfortunately
Unfortunately, my experience at Tenpin Feltham was disappointing. The queues at customer service were extremely long, with only one staff member – sometimes two – trying to serve everyone. This caused a lot of waiting and frustration, especially during busy times.
The venue also felt quite dirty, and there were very few bins available, which made the overall environment unpleasant. With better staffing at customer service and improved cleanliness, this place could be much more enjoyable.
I hope management takes this feedback on board and makes the necessary improvements.
2025年12月19日
Tenpin - Feltham からの回答
Hello Mel, thank you for taking the time to leave a review of Tenpin Feltham! We're very sorry to hear about the long queues and the venue's cleanliness on your recent visit. Your feedback is really important to us as will allow us to make improvements so please be assured all will be passed to the team. In the meantime, we do hope this will not stop you from visiting us in the future and we very much look forward to welcoming you back. Kind regards - Mel
The Xmas deal was good to have
The Xmas deal was good to have . Our lane got clogged up with balls and there was not as much staff around to deal with the issue. Same with the arcade machines not working or the ticket eater jamming - having staff to sort out was a bit hard .
2025年12月17日
Tenpin - Feltham からの回答
Hi there,
Thank you for your 4* review at Tenpin Feltham! We are delighted you've took advantage of the Christmas deal whilst on your recent visit to us, however we are very sorry to hear you found the staff were not around when you needed some help, we will ensure this is passed across to the correct team to make any future improvements needed! Best wishes- Steph
Tenpin - Feltham からの回答
Hi Alicja, thank you for leaving Tenpin Feltham a wonderful 5* rating. We are thrilled to hear you had a great time with us recently and we look forward to welcoming you again soon! Best wishes - Kaylee
Tenpin Feltham!
The employees were inflexible, the place wasn’t very clean and the cues were long for the bar and service counter.
2025年12月13日
Tenpin - Feltham からの回答
Hi Andy, we are really disappointed to hear your recent visit was not an enjoyable one and we very much appreciate you leaving your feedback to make the team aware so that improvements can be made for future visits. We do hope this will not put you off from visiting us in the future and we look forward to seeing you again soon! Best wishes - Mel
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。