We were there on two separate days for school trips. We played two games each and all pupils had a brilliant time. It was so easy to book and make slight ammendments. Customer service were very accomm... もっと見る
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I really wish I got the ladies name but i didn't. She was soo helpful. My 6yr old Autistic son wanted to play bowling but there was a wait. My son started to get a little agitated so the lovely lady... もっと見る
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Great atmosphere as was very busy, however this meant we had to queue for a few minutes to check in, but all staff were very welcoming and friendly.
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Bowling was really fun, easy to use the touch screen to control the settings and the place was tidy with employees clearing away glasses once empty. However, could do with more of a variety of bowli... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Braehead, Soar Intu, King's Inch Rd, PA4 8XQ, Glasgow, 英国
- 0333 034 6100
4.1
ほぼ満足
130件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I really wish I got the ladies name but…
I really wish I got the ladies name but i didn't. She was soo helpful. My 6yr old Autistic son wanted to play bowling but there was a wait. My son started to get a little agitated so the lovely lady came round from the counter and leaned down to talk to my son explaining that they have smaller lanes and does he want to go and see them. My son got really excited and said yeah. So we walked over my son was started to flap his hands I'm 100% sure the lovely lady noticed this as she said to us if its too loud she could turn the music down and that she also had ear defenders we could borrow. She then went out her way to get a small seat for my son as there was only really tall seats. My son was so happy with this. He had a great time. I really she I got her name the way she was with my son was amazing going above and beyond with such kindness. Such a great experience.
2026年7月7日
Tenpin - Glasgow からの回答
Hello, thank you so much for the wonderful 5* review of Tenpin Glasgow! We are so pleased to see you had a great visit with your son and received excellent customer service from one of our lovely team members! We will be certain to pass all of your lovely feedback on and we really hope to welcome you back again soon! Best wishes - Mel
Excellent School Trip
We were there on two separate days for school trips. We played two games each and all pupils had a brilliant time. It was so easy to book and make slight ammendments. Customer service were very accommodating. The staff at the venue welcomed us and were so friendly. We will definitely be back for a 4th year in a row!
2026年7月1日
Tenpin - Glasgow からの回答
Hi Kristen, thank you for the lovely 5* rating of Tenpin Glasgow. We are delighted to hear that you had a great time for the school trips. We really appreciate your kind feedback regarding the booking process and our customer service. We can't wait to welcome you back for a 4th year! Thanks again. Best wishes, Jade
Great atmosphere as was very busy
Great atmosphere as was very busy, however this meant we had to queue for a few minutes to check in, but all staff were very welcoming and friendly.
2026年7月1日
Tenpin - Glasgow からの回答
Hi Betty, thank you for your lovely 4* review of Tenpin Glasgow! We are so pleased that you liked the atmosphere and that our staff were welcoming and friendly. We're sorry for any disappointment caused with the wait times! Best wishes, Jade
Tenpin - Glasgow からの回答
Hi, thank you for the 5* rating of Tenpin Glasgow. It's great to hear you had a lovely time spent with family for your daughters birthday. We hope to welcome you back again soon for another fun time.
Take care,
Kirsty
The girl yhat served me was very…
The girl yhat served me was very helpful she was brilliant at helping me book
2026年7月1日
Tenpin - Glasgow からの回答
Hello Mr Innis Campbein,
We are so pleased to hear that our team was brilliant and helpful in assisting you with your booking. We appreciate your kind words and look forward to welcoming you back again soon. All the best ~ Laura
We had not planned our visit to Tenpin…
We had not planned our visit to Tenpin but the staff were great and got us straight in to start bowling with our 6 year old grandson. We all had a great time and ordered some food and drinks which were fast and tasty.
The music and vibe were great for a Saturday afternoon and got our weekend off to a great start.
2026年6月24日
Tenpin - Glasgow からの回答
Hello Jacqueline,
Thank you for taking the time to rate Tenpin Glasgow 5 stars. We are so pleased to hear that you had such a great time bowling with us and that our team was able to get you started quickly. We are also happy that you enjoyed the food, drinks, and atmosphere. We hope to see you all again soon! All the best ~ Laura
Food and drjnk was lovely staff lovely…
Food and drjnk was lovely staff lovely but understaffed. Was a public bank holiday and only 1 person behind bar
2026年6月17日
Tenpin - Glasgow からの回答
Hi David, thank you for taking the time to leave a 4* rating and review of Tenpin Glasgow. We appreciate your honest feedback and we will ensure your comments are passed to the correct teams. We are pleased that despite this, staff were lovely and you enjoyed the food and drink. Best wishes, Jade
Tenpin - Glasgow からの回答
Hi Mary, thank you for your kind words and rating for Tenpin Glasgow! We are so pleased you enjoyed your visit and found our staff lovely. We hope to see you again soon! Best wishes - Rosie
Tenpin - Glasgow からの回答
Hi Ryan
Thanks for the 5-star rating! We're glad you enjoyed our great service and well-maintained alleys. Best wishes - Clare
Tenpin - Glasgow からの回答
Hi Gordon
Thank you for your fantastic 5-star review! We are so pleased you enjoyed your visit. We appreciate your kind words. Best wishes - Clare
Didn’t respond to my email until the…
Didn’t respond to my email until the day after so wasn’t able to reschedule tickets as website glitched when booking them and gave me the earliest time of the day
2026年4月15日
Tenpin - Glasgow からの回答
Hi there
We are truly sorry for the delay in our response and the inconvenience you experienced with rescheduling your tickets due to the website issue. We are reviewing our processes to prevent this. If you would like us to contact you regarding this, please send an email to customer.feedback@tenpin.co.uk with the above details, using the subject "Review - Glasgow". We can then reach out to you. Best wishes - Clare
Lane breakdowns
Played 2 games and 3 times it broke down and required a guy to come and fix it, some sort of sensor problem which took a good 5 minutes each time which kind of ruined the game.
2026年6月3日
Tenpin - Glasgow からの回答
Hi, thank you for taking the time to leave a review of Tenpin Glasgow. We're sorry to hear about the technical issues you were faced with during your visit. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvements. Hope to see you again soon for a much better experience.
Take care,
Kirsty
Food took forever to be served and was…
Food took forever to be served and was just a bowl of fries. Was delivered about 30-40 mins after ordering when we were on our last shots
2026年6月3日
Tenpin - Glasgow からの回答
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Glasgow. We are sorry to hear that the wait time for your food was much longer than we normally aim for. We will pass your comments onto our team, to help us gain those final stars. We do hope to see you again soon. Many Thanks - Kimberley
Tenpin - Glasgow からの回答
Hi Lisa, thank you for the 5* review for Tenpin Glasgow! It's great to hear that you had a fun visit and we hope to see you back again soon! Best wishes - Adelaide
Tenpin - Glasgow からの回答
Hi Tracey, thank you for the 5* review for Tenpin Glasgow! We're delighted to hear that you enjoyed the bowling and the service from our team, and we can't wait to see you again soon! Best wishes - Adelaide
Tenpin - Glasgow からの回答
Hi Marta, thank you for leaving Tenpin Glasgow a fantastic 5* rating. We are so pleased to hear you enjoyed bowling with us and decided to stick around to take advantage of our darts! We hope to welcome you back again soon. Best wishes - Kaylee
The cost was good value place was clean…
The cost was good value place was clean and tidy staff very efficient
2026年5月27日
Tenpin - Glasgow からの回答
Hi there,
Thank you for your fantastic 5* review at Tenpin Glasgow! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Tenpin - Glasgow からの回答
Hi Bryan, thank you for rating Tenpin Glasgow 5*! We really appreciate your kind comments regarding our staff, food and pricing! We can't wait to welcome you back again soon. Best wishes, Jade
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