We had an excellent visit, we went early in the day so it was still quiet, however even as it got busier it did not feel intrusive or overwhelming. All the staff we talked to were great, friendly and... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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We go regularly and the standards are fine 99% of the time, and this time was another great session. Staff dealt with us promptly, our drinks arrived quickly, and we were off & running before we... もっと見る
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The bowling venue and experience was excellent. However, the food was horrible as it was covered in grease. Rustler burgers are nicer than the burgers served here. The staff were also passive aggressi... もっと見る
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Extremely busy with not enough trained staff to assist. One staff member should be recognised for his hard work and effort to get things back on track, resolve issues, etc. queues quickly formed - wou... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Braehead, Soar Intu, King's Inch Rd, PA4 8XQ, Glasgow, 英国
- 0333 034 6100
4.1
ほぼ満足
179件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Had an excellent visit
We had an excellent visit, we went early in the day so it was still quiet, however even as it got busier it did not feel intrusive or overwhelming. All the staff we talked to were great, friendly and approachable. We had an issue with one of the air hockey tables after our Bowling session and they were very quick to help and resolve.
2026年8月23日
Tenpin - Glasgow からの回答
Hi Carrie-Ann, thank you for leaving Tenpin Glasgow an amazing 5* rating. We are thrilled to hear you had a great time with us and that our staff had a positive impact on your visit! We hope to welcome you back again soon! Best wishes - Kaylee
Our family had a great experience at…
Our family had a great experience at the Tenpin braehead and my kids loved it and the staff were very professional
And helpful
2026年8月26日
Tenpin - Glasgow からの回答
Hi Julianna
Thank you for your fantastic 5-star review! We're so pleased to hear that your family had a great experience and that your kids loved it. It's wonderful to know our staff were professional and helpful. We hope to see you all again soon! Best wishes - Clare
The lane we where on broke and it took…
The lane we where on broke and it took 15 mins before anyone fixed it even though we went up twice to speak to them about it , no apology
2026年8月22日
Tenpin - Glasgow からの回答
Hi Jan, thank you for taking the time to leave a review of Tenpin Glasgow. We're sorry to hear that you experienced some technical issues with your lane during your recent visit. We will ensure this is passed on to the relevant team for future improvements. We do hope to see you again for a much better experience.
Take care,
Kirsty
Tenpin - Glasgow からの回答
Hi Adolf, thank you for your 5* review of Tenpin Glasgow! This is what we like to hear and we look forward to welcoming you back again soon for more fun! Best wishes-Leila
Helpful staff
Helpful staff, enjoyed the experience . The food could have been a bit better and more healthy options would have been nice.
2026年8月20日
Tenpin - Glasgow からの回答
Hi Jamie, thank you for leaving a 4* review of Tenpin Glasgow! We're pleased to hear that you found our staff so helpful and overall had an enjoyable experience. We also appreciate your feedback about the food quality and options available. We will make sure that the relevant team is made aware for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila
Pretty good
Pretty good. Just like every tenpin, the pizza was questionable and the bartender did not know how to properly pour a beer, I thought I had ordered a cappuccino at first.
2026年8月20日
Tenpin - Glasgow からの回答
Hi Luke, thank you for leaving a 4* review of Tenpin Glasgow! We're pleased to hear that your overall experience was a positive one and we appreciate your feedback about the pizza and drinks quality. We will make sure that the relevant team is made aware for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila
Great night out with the kids
Great night out with the kids. Staff were friendly and welcoming.
2026年7月29日
Tenpin - Glasgow からの回答
Hello, thank you for your fantastic 5-star review of Tenpin Glasgow! We're so pleased to hear you had a great night out with your family and found our staff friendly and welcoming. We hope to see you all again very soon! Best wishes - Mel
Great night out even though it was very…
Great night out even though it was very busy staff were polite friendly and very helpful
2026年8月12日
Tenpin - Glasgow からの回答
Hello Joanne, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great night at our Tenpin in Glasgow. We will pass your lovely comments onto our team. Many Thanks - Kimberley
Tenpin - Glasgow からの回答
Hello, Thank you for taking your time to leave us a 4* review. We are pleased to hear that you enjoyed your recent visit to us. We would love to hear how we could gain that final star from you. Many Thanks - Kimberley
1 x game with 2 adults and 9yr old.
Great well laid out and easy to find. Booked times and food online few days before. Times to play a game and food afterwards (we selected time we wished to when checking in) food served at area away from lanes if preferred. Good selection on menu.Booked 1 game. Felt everyone was playing lanes either side of us. 20 lanes and everyone playing in the middle! would suggest if children,make sure you can access a frame for the whole game rather than sharing with people either side.Could be problematic if busy. Few more lighter balls could also be available (only 1 lighter ball) that we had to share with lane next to us!
2026年8月12日
Tenpin - Glasgow からの回答
Hello Andrea, Thank you for taking your time to leave us a 4* review. We are pleased to hear that you found our location easy and enjoyed our layout. We will pass your thoughts and suggestions onto our team to help us gain that final star from you. We do hope to see you again soon for some more bowling fun. Many Thanks - Kimberley
Very friendly and helpful staff
2026年8月12日
Tenpin - Glasgow からの回答
Hi there, thank you for the 5* review for Tenpin Glasgow! We're so pleased to hear that you enjoyed the service from our team. We can't wait to see you again soon! Best wishes - Adelaide
Always a good time
We go regularly and the standards are fine 99% of the time, and this time was another great session. Staff dealt with us promptly, our drinks arrived quickly, and we were off & running before we knew it.
The atmosphere has always been good whenever we've been there. Bunches of people all having fun, whether they're bowling, playing pool, or being entertained by the gaming machines etc.
Yes it's busy, but busy in a good way, a way that gives the place a nice vibe, and it's never been so busy as to cause us any issues in that regard.
I'd recommend it to anyone.
2026年8月6日
Tenpin - Glasgow からの回答
Hi Gary, thank you for the fabulous 5* rating of Tenpin Glasgow. We are delighted to hear that you often have a great time. We will be sure to pass your lovely comments on. We hope to see you again soon for another 5* experience. Best wishes, Jade
Bowling was superb food horrendous
Bowling was superb, staff was great but the food that we bought was overpriced and terrible. Was a big let down.
2026年8月11日
Tenpin - Glasgow からの回答
Hi there, thank you for leaving a rating and review for Tenpin Glasgow. We're glad to hear that you enjoyed the bowling and service from staff. We will be sure to pass your feedback on to the correct teams regarding the food and pricing for review. Best wishes, Jade
Enjoyed our time bowling however felt…
Enjoyed our time bowling however felt it was a bit expensive
2026年8月12日
Tenpin - Glasgow からの回答
Hello Vicky, Thank you for taking your time to leave us a 4* review! We are so pleased to hear that you enjoyed your recent visit to our Tenpin at Glasgow. We will pass your comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley
Such a great experience
Such a great experience, Carrie one of the workers was so kind and accommodating, pay rise for my queen
2026年8月12日
Tenpin - Glasgow からの回答
Hello Michael,
Thank you for taking the time to rate Tenpin Glasgow 5 stars. We are so happy to hear you had such a great experience and that our team member was so kind and accommodating. We hope to see you again soon! All the best ~ Laura
Lanes are far too close together
Lanes are far too close together. Our lane was constantly taken over by the group next to us and it was our first time booking there. So it was frustrating and ruined the experience
2026年8月12日
Tenpin - Glasgow からの回答
Hello Thomas,
Thank you for taking the time to rate Tenpin Glasgow 3 stars. We appreciate you taking the time to share your feedback. We're truly sorry to hear that your first visit was frustrating due to the proximity of the lanes and the interference from the group next to you. We'll certainly look into this to improve the experience for all our guests. All the best ~ Laura
Extremely busy and lack of trained staff and order
Extremely busy with not enough trained staff to assist. One staff member should be recognised for his hard work and effort to get things back on track, resolve issues, etc. queues quickly formed - would suggest a queueing system is marked out on those busier days to avoid people jumping the line. Also keeps aisles and walk ways clear for emergencies.
2026年8月6日
Tenpin - Glasgow からの回答
Hello Laura, Thank you for taking your time to leave us a review. We do appreciate all comments and feedback. We will be sure to pass your suggestions onto our team to make our busier times still enjoyable. We do hope to see you again soon. Many Thanks - Kimberley
Tenpin - Glasgow からの回答
Hi Andrew, thank you for leaving a 5* review of Tenpin Glasgow! We're so glad to hear that your recent visit went as smoothly as possible. We look forward to welcoming you back again soon! Best wishes-Leila
Really like the way the tenpin is set…
Really like the way the tenpin is set up now since it's renovation
2026年8月6日
Tenpin - Glasgow からの回答
Hi Andrew, thank you for leaving a 5* review of Tenpin Glasgow! We're so glad to hear how much you enjoyed the bowling set-up and our new look! See you again soon. Best wishes-Leila
Everything very efficient
Everything very efficient, check in easy and our lane was nice and clean.
2026年8月6日
Tenpin - Glasgow からの回答
Hello Jeanette
Thank you for your 4-star rating! We are so pleased to hear that your check-in was easy and that you found your lane nice and clean. We appreciate your kind words! Best wishes - Clare
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