The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last... もっと見る
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All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for... もっと見る
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Really flexible and enjoyable bowling. Really good summer holiday deal - 1 hr game for 6 people for a bargain of £40 Great bday present for my daughter and her friend
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
13 Merrion Way, Leeds, LS2 8BT, Leeds, 英国
- 0333 034 6100
4.1
ほぼ満足
134件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Wowzers
Look. Ive been to tenpin many times throughout my years and honestly its been a joy everytime. I remember when me and friends used to go play pool after a long day. With the newer, renovations, its been even more spectacular with the options that i can have to play and enjoy after work and school. It's so convenient with its location and how central it is to get there. My only major flaw is the expense. its quiet expensive to buy drinks inside the location and rather go to the Co-op next door to get drinks as theyre cheaper and during these years and the rise of prices its just too much meaning that i visit less frequently. apart from that i would say its a joy everytime
2026年7月22日
Tenpin - Leeds からの回答
Hi Theo, thank you for your wonderful 4-star review! We're so pleased to hear that you've enjoyed your many visits over the years and appreciate your kind words about our recent renovations and convenient location. We understand your concerns regarding the cost of drinks and appreciate your honest feedback. We hope to see you again soon! Best wishes - Rosie
Excellent lanes…
Visited in the morning in the school holidays. The lanes were great, staff helpful and friendly.
The only issue I have is the arcade games. I’ve visited before and had an issue with the machines taking money and it not registering. The same happened and whilst using the cash machine the money never appeared either- the manager however did sort this out but this seems to be an ongoing issue for them. Another family had the same issue whilst waiting for the money back.
2026年7月29日
Tenpin - Leeds からの回答
Hello Rebecca,
Thank you for taking the time to rate Tenpin Leeds 4 stars. We're glad to hear you enjoyed the lanes and found our staff helpful and friendly. We sincerely apologize for the recurring issues with our arcade machines and the cash machine. We understand how frustrating this can be and appreciate you bringing it to our attention. We hope to welcome you back again soon for an even better visit. All the best ~ Laura
Tenpin - Leeds からの回答
Hi Timileehin
We are pleased to hear that you had an awesome time on your recent visit. Thank you for the 5* rating, we appreciate it. Best wishes - Clare
Tenpin - Leeds からの回答
Hey Louise, thank you so much for the 5* rating of Tenpin Leeds. We're thrilled to hear you had a great time and found the venue to be nice and clean and that the team were helpful. We look forward to welcoming you back again!
Take care,
Kirsty
Tenpin - Leeds からの回答
Hello SS,
Thank you for taking the time to rate Tenpin Leeds 1 star. We are sorry to hear that you didn't recieve the 5 star customer service we wish to give all our customers. We hope that your next visit is a more enjoyable one.
All the best ~ Laura
No complaints! You should totally go!
So much fun! Loved the bowling, pool, and arcade games. The food was really yummy too!
2026年7月22日
Tenpin - Leeds からの回答
Hello Katelyn,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We're so pleased to hear you had so much fun and enjoyed the bowling, pool, arcade games, and especially the yummy food. We hope to see you again soon! All the best ~ Laura
Tenpin - Leeds からの回答
Hello, thank you so much for the lovely 5* review of Tenpin Leeds! We are so pleased you had a great time, enjoyed the atmosphere and found our team lovely and we can't wait to see you again soon! Best wishes - Mel
New look
I was fascinated by the new look. It looks much more elegant. I'll be going there more often.
2026年7月2日
Tenpin - Leeds からの回答
Hi Domenica, thank you for your 5* review of Tenpin Leeds! We are so glad to hear that you loved our new look! We can't wait to welcome you back again soon. Best wishes-Leila
Great experience
Great experience. Lola made it very good, with her clues and way of getting involved. Thoroughly enjoyed it! And we escaped with time to spare 🎉
2026年7月1日
Tenpin - Leeds からの回答
Hi Amy, thank you so much for the excellent 5* review of Tenpin Leeds! We are really pleased to hear you had a great visit and will be sure to pass your feedback on. We hope to see you again soon! Best wishes, Jade
Great place & the staff were really…
Great place & the staff were really nice & polite can highly recommend
2026年6月27日
Tenpin - Leeds からの回答
Hi Lisa, thank you for rating Tenpin Leeds 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
Nice lady organised the stair lift for…
Nice lady organised the stair lift for me, including the wheelchair.
2026年7月1日
Tenpin - Leeds からの回答
Hi Kirsty, thank you for rating Tenpin Leeds 5*! It's great to hear that our team were able to help. We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade
We checked in which was OK
We checked in which was OK, got to our table , I had to ask the staff to clean it , it was very quiet so they was no reason for them to not clean the tables , glass was absolutely filthy print marks all over it , the toilets smelt , apart from that was OK
2026年7月1日
Tenpin - Leeds からの回答
Hello Mrs Paula Hanson,
Thank you for taking the time to rate Tenpin Leeds 3 stars. We are very sorry to hear that the cleanliness of the table and the condition of the toilets were not up to our usual high standards. We will be sure to pass your feedback on to our management team for immediate improvements. We do hope that your next visit to our venue is the 5 star experience we wish to give all our customers. All the best ~ Laura
Staff were welcoming and friendly…
Staff were welcoming and friendly provided good customer service.
It was also a very clean establishment when we visited 😊
2026年6月24日
Tenpin - Leeds からの回答
Hi Brandy,
Thank you for your amazing 5* review at Tenpin Leeds! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Not the best 10 pin bowling experience
The borders struggled to come up. The balls got stuck in the end gutter. The pizzas took ages to arrive. The staff didn't respond to the service request. However, once we found them and asked to help they did so.
2026年6月24日
Tenpin - Leeds からの回答
Hi Chris,
Thank you for your 2* review at Tenpin Leeds! We are very sorry to hear about your recent experience with us. Your feedback is very important to us and we will ensure this is passed across to the correct team to make any future improvements needed. If you would like for this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph
A fantastic experience to Tenpin the…
A fantastic experience to Tenpin the other for an enjoyable evening bowling with Friends we have been regular customers for a length of time and will continue to do. Can't Fault.
2026年6月17日
Tenpin - Leeds からの回答
Hello Martin,
Thank you for taking the time to rate Tenpin Leeds 5 stars. Thank you for your wonderful 5-star rating! We are so pleased to hear you had such an enjoyable evening bowling with friends. We appreciate your continued custom and look forward to your next visit! We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Fun time bowling for daughter and…
Fun time bowling for my daughter and get friends, they loved it
2026年6月17日
Tenpin - Leeds からの回答
Hello Andrea, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that your daughter and her friends had a great time with us. We do hope to see you all again soon. Many Thanks - Kimberley
Tenpin - Leeds からの回答
Hi there,
Thank you for your fantastic 4* review at Tenpin Leeds! We are delighted you've had such a great time whilst on your recent visit to us. We hope to welcome you back again soon for hopefully a 5* experience. Best wishes- Steph
It was over all good
2026年6月10日
Tenpin - Leeds からの回答
Hi Sapna
We are glad you enjoyed your experience. We appreciate your feedback. Best wishes - Clare
Try somewhere else
Very slow bar service - clearly not enough staff on shift. Karaoke rooms were uncomfortably hot with air conditioning units that didn’t work efficiently enough. Very long queues at reception any help or support was needed.
2026年6月3日
Tenpin - Leeds からの回答
Hi there
Thank you for your feedback. We are concerned to hear about your experience with our bar service, karaoke room temperature, and reception queues. We are actively reviewing staffing levels and air conditioning performance to prevent future occurrences. Best wishes - Clare
Tenpin - Leeds からの回答
Hi Yasir
We are so glad you enjoyed your time with us. We appreciate your kind words and 5* rating! Best wishes - Clare
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