The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last... もっと見る
企業が回答しました
All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for... もっと見る
企業が回答しました
Really flexible and enjoyable bowling. Really good summer holiday deal - 1 hr game for 6 people for a bargain of £40 Great bday present for my daughter and her friend
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
13 Merrion Way, Leeds, LS2 8BT, Leeds, 英国
- 0333 034 6100
4.1
ほぼ満足
134件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tenpin - Leeds からの回答
Hello Yousuf,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We're happy you had an amazing experience and that our staff were supportive! Thank you for your five-star rating; we appreciate it. All the best ~ Laura
experienced a difficulty but staff were…
experienced a difficulty but staff were quick to sort it
2026年4月8日
Tenpin - Leeds からの回答
Hello Customer 2,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We're happy to hear that our staff quickly resolved the difficulty you experienced. Thank you for your positive feedback; we appreciate it and look forward to welcoming you back again soon. All the best ~ Laura
Bowling was great and good quick set…
Bowling was great and good quick set up. Bar takes ridiculously long to get served because the bar staff chat to each other whilst taking two to pour a Guinness. Took us almost 20 minutes to get served and finally sit down to bowl. Which is crazy considering I was second in the queue. Great venue but need to have a meeting with your bar team about standards.
2026年4月29日
Tenpin - Leeds からの回答
Hi Josh, thanks for leaving a rating and review for Tenpin Leeds! We appreciate your feedback and we're glad you enjoyed the bowling experience. We're sorry the bar service was slow. We will address this with our team to improve our service standards in the future. Thanks for taking the time to leave us a review and we hope to see you again soon! Best wishes - Rosie
Great experience – clean, good value and friendly staff
I visited with my partner for bowling and had a great time. The place was clean, and booking online was easy with a reasonable price including a cheeseburger and chips. We played one game, had lots of laughs, and the staff were very friendly and helpful. We would definitely visit again.
2026年4月22日
Tenpin - Leeds からの回答
Hi Mona, thank you for the fab 5* review for Tenpin Leeds! We're thrilled to hear that you had a great time with your partner and that you enjoyed the bowling, food and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
Overall experience was great
Overall experience was great. Can’t argue with 50% off some drinks on a Tuesday night and super cheap tenpin bowling. 4 stars for a cheap night out on the wrong side of payday!!
Had a great night out following a team meeting in Leeds. 2 games under a tenner!!
Staff were great too!
Only downside was the classic burger I had which was pretty horrible. Had chewy,gristly,crunchy bits in it. It was a double patty but they were really thin. I’m not keen on burgers anyway but the choice was limited. Not expecting 5star for fast food, but it wasn’t very fast either. Fries were the only saving grace in that meal!
Ordered at the table using qr code, and impressed with bar service.
Overall would defo go back on a Tuesday with that sort of deal. But would avoid food in future. Hence the 4 stars
2026年4月29日
Tenpin - Leeds からの回答
Hi Sara
We're glad you enjoyed the cheap bowling and drinks! We appreciate your feedback regarding the burger; we'll look into the food quality and preparation time. We're happy the staff and bar service impressed you. We hope to see you again on a Tuesday! Best wishes - Clare
Yungblud
We popped in because it was so busy around the arena. Found somewhere to sit and service was very quick, drink brought to our table.
2026年4月21日
Tenpin - Leeds からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had an excellent time at our Tenpin in Leeds. We do hope to see you again very soon! Best Wishes - Kimberley
Tenpin - Leeds からの回答
Hi Kai, thank you for taking the time to leave a lovely 5* review of Tenpin Leeds! It is so nice to hear you found our team great and that there was not a long wait for your lane! We hope this means you will visit us again soon and we can't wait to welcome you back soon soon! Best wishes - Mel
We had a great time there and the staff…
We had a great time there and the staff was very helpful and friendly
2026年4月21日
Tenpin - Leeds からの回答
Hello, thank you very much for the brilliant 5* review of Tenpin Leeds! It is lovely to see you had such an enjoyable visit and found our wonderful team helpful and friendly and we can't wait to see you again soon! Best wishes - Mel
Great day out
Really nice atmosphere, staff helpful, food could be slightly better but it's cheap and cheerful and good for kids standards. Lots of activities under one roof. Lots of offers. Will definitely go back again.
2026年4月21日
Tenpin - Leeds からの回答
Hi Sonia
Thank you for your review! We're happy you enjoyed the atmosphere and found our team helpful. We appreciate your feedback on the food and are glad you found our activities and offers appealing. We look forward to your next visit! Best wishes - Clare
I go ten pin bowling every Wednesday…
I go ten pin bowling every Wednesday morning with 3 of my friends and we have 2 games.
We get consetions so it's value for money for us.
We really enjoy ourselves alot and we are very competitive between ourselves.
We like the ambience of the bowling alley alot with flashing bright lights and disco music.
2026年4月14日
Tenpin - Leeds からの回答
Hi Jonathan
We're happy to hear that you and your friends enjoy your weekly bowling games! It's great you find value in our concessions and appreciate the atmosphere. We appreciate your positive feedback! Best wishes - Clare
Lane i was in was clean food was…
Lane i was in was clean food was brought in a timely manner
2026年4月21日
Tenpin - Leeds からの回答
Hi Sara
We're happy to hear that you had a positive experience with the cleanliness of your lane and the promptness of the food service. Thank you! Best wishes - Clare
4 Star review
The games, staff and the pool. You guys can do better with the taste of the nuts…
2026年4月19日
Tenpin - Leeds からの回答
Hello Kayode,
Thank you for taking the time to rate Tenpin Leeds 4 stars. We're glad you enjoyed the games, staff, and pool. We appreciate your feedback about the nuts and will look into improving their taste. We hope to welcome you back again soon. All the best ~ Laura
Tenpin - Leeds からの回答
Hi Donna,
Thank you for your fantastic 5* review at Tenpin Leeds! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Tenpin - Leeds からの回答
Hi Michelle, thank you very much for the amazing review of Tenpin Leeds! We are so pleased you had the best time and enjoyed the atmosphere and we can't wait to welcome you back again soon! Best wishes - Mel
Staff friendly and easily changed our…
Staff friendly and easily changed our bowing time. Great value with school holiday deal of bowling with food.
2026年4月10日
Tenpin - Leeds からの回答
Hello Rachel,
We appreciate you rating Tenpin 4 stars! We're happy to hear our team was friendly and accommodating in changing your bowling time. It's great you enjoyed the school holiday deal. We hope to welcome you back again soon and that the next visit is a 5 star experience. All the best ~ Laura
The Easter deal
The Easter deal
with the karaoke deal on Easter was a great opportunity and amazing time to spend the day and the arcade is always a bonus
2026年4月15日
Tenpin - Leeds からの回答
Hi Millie, thank you for the fab 5* rating for Tenpin Leeds! We're so pleased that you enjoyed our Easter deal and that you had an amazing time. We hope to see you back again soon! Best wishes - Adelaide
The reason being
The reason being, there was a security guy at the door and he wouldn’t even let us in without ID, when I rung customer service, she spoke to her manager and they said there shoudnt even be security at the location, the security guy was giving wrong info and then the manager said different info and he said he doesn’t know what the customer service is on about. The security guy was only there from 7-9pm. Doesn’t make sense. All because they have a bar there. I was only bowling. Ridiculous. But if you have a booking you can walk straight in, which we wasn’t told until an hour later after trying to get in. Guess he was just doing his job. But what a waste of my life waiting.
2026年4月15日
Tenpin - Leeds からの回答
Hello Ijjaz,
Thank you for taking the time to rate Tenpin Leeds 1 star. We appreciate you taking the time to share your experience. We're sorry that the security requirements caused confusion and kept you from bowling. We'll look into the conflicting information you received to ensure a smoother entry process in the future. All the best ~ Laura
Everything was great lovely staff great…
Everything was great lovely staff great atmosphere had a fantastic time
2026年4月15日
Tenpin - Leeds からの回答
Hi Amy, thank you for the lovely 5* review for Tenpin Leeds! We're so thrilled to hear that you had a fantastic time and that you enjoyed the atmosphere at the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
All 16 players had a great time
All 16 players had a great time, enjoying the games, knocking pins (or not!).
2026年4月4日
Tenpin - Leeds からの回答
Hi Paul, thank you for leaving Tenpin Leeds a fantastic rating. We are so pleased to hear everyone had a great time with us and we look forward to seeing you again soon! Best wishes - Kaylee
Slow service at the till nobody knew…
Slow service at the till nobody knew what they were doing.was nearly late on my bowling even tho I was there 20 my minutes early.
It took forever to get a drink very disappointed
2026年4月8日
Tenpin - Leeds からの回答
Hello David, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Leeds. We are sorry to hear that the service you received was extremely slower than we would have aimed for. We will pass your comments onto our team to help us make further improvements. We do hope to see you again soon for a much more enjoyable session. Many Thanks - kimberley
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。