It was an ok experience. One of the bar staff wasn't particularly friendly and approached customers very bish bash bosh. We also booked for bowling and when we checked in we were told we would have t... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff were really helpful, especially with a change we needed for our food order. They made the extra effort to adjust our order on the day and also helped with our additional mobility requiremen... もっと見る
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Staff were very helpful , my grandson has food allergies and the young man made sure he checked with the kitchen about the suitability of the food and made arrangements to substitute foods for food... もっと見る
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We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were a... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
1 Grafton Gate East, MK9 1AH, Milton Keynes, 英国
- 0333 034 6100
4.1
ほぼ満足
204件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered 3 meals waited 40 minutes when…
Ordered 3 meals waited 40 minutes when they came all was cold so got a refund staff acted like they couldn't care less no apology disgusting service
2026年2月1日
Tenpin - Milton Keynes からの回答
Hello Julie,
Thank you for taking the time to rate Tenpin Milton Keynes 1 star. We are sorry to hear that the food was late and cold. We will pass on this feedback to the venue for training and improvement purposes. We do hope your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
After pre booking our game wait 35 mins to bowl
After pre booking our game, we arrived on time for our booking, only to be told that we would have to wait half an hour for our lane to become available, this was really disappointing, and we don’t even get offered an apology.
The staff appeared stressed, and overwhelmed.
I’m not sure we will book again as there are other places to bowl in MK.
2026年1月24日
Tenpin - Milton Keynes からの回答
Hi Steph, thank you for taking the time to leave a review of Tenpin Milton Keynes! We're really sorry to hear that your pre-booked game wasn't ready on time and that you experienced a delay. We will ensure your feedback is passed onto the relevant team to ensure future improvements and we really hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel
Food was cooked too much
Food was cooked too much. Chicken wings was over cooked and pizza was tasteless
2026年1月25日
Tenpin - Milton Keynes からの回答
Hi Nirmal, thank you for the 3* review of Tenpin Milton Keynes! We really do appreciate your feedback and are very sorry to hear the food wasn't up to our usual high standard! All of your feedback will certainly be sent to the team for future improvements and we hope you will give us another chance where we will look forward to welcoming you back! Best wishes - Mel
Tenpin - Milton Keynes からの回答
Hi Leane
We appreciate you taking the time to leave us a 5-star rating! We are so glad to hear our staff were friendly and helpful during your visit. Hope to see you back soon. Best wishes - Clare
Tenpin - Milton Keynes からの回答
Hello
We appreciate you taking the time to leave us a fantastic review. We are delighted to hear that you found our team friendly and your visit smooth. We look forward to seeing you again soon. Best wishes - Clare
Speedy when we arrived to when we got…
Speedy when we arrived to when we got on our lane, great fun for my daughter’s birthday and was able to get drinks quickly
2026年1月24日
Tenpin - Milton Keynes からの回答
Hi Robert, thank you for the excellent 5* review! We're thrilled to hear that you had a fun time and that the drinks service was quick during your visit. We hope to see you again soon! Best wishes - Adelaide
Tenpin - Milton Keynes からの回答
Hi Shudishudi, thank you for the fabulous 5* review! We're so glad to hear that you enjoyed the Milton Keynes venue, and we hope to see you again soon! Best wishes - Adelaide
Tenpin bowling in Milton Keynes
We always enjoy going to Tenpin in Milton Keynes.
We usually play 2 games of bowling.
I would recommend to family and friends.
2026年1月20日
Tenpin - Milton Keynes からの回答
Hello there, Thank you for taking your time to leave us some great feedback with a 5* rating! We are really pleased to hear that you had a wonderful time at our Tenpin in Milton Keynes. We can't wait to see you again in the near future. Many Thanks - Kimberley
Tenpin - Milton Keynes からの回答
Hello Jill, Thank you for taking your time to leave us some great feedback from your recent visit to our Tenpin in Milton Keynes. We do hope to see you all again soon. Many Thanks - Kimberley
Karaoke software as bad as my singing
Booked a karaoke room for a birthday surprise, and a good time was had by all. However, the software for choosing songs was borderline unusable, with a glitchy and erratic touchscreen and graphics circa 2002. The staff gave us an extra ten minutes on the hour to make up for the wasted time, and for this they get three stars rather than two.
2026年1月16日
Tenpin - Milton Keynes からの回答
Hi Jeremy, We appreciate you celebrating the birthday with us. We're sorry the song selection software was difficult to use and for any time it wasted. We'll look into the system to improve it. Thanks for the feedback! Best wishes - Clare
Food was poor
i have given 3 stars based on the extremely poor quality of food.
the bread was stail.
the bowling however was fantastic and as enjoyable as previous visits
2026年1月22日
Tenpin - Milton Keynes からの回答
Hi Adam, thank you for taking the time to leave a review of Tenpin Milton Keynes. We are pleased to hear you had an enjoyable experience, but felt the food was not to the standards we would usually expect. Your feedback is important to us and we will ensure this is passed on for future improvements.
Take care,
Kirsty
Great time!
The privacy of the booth, even though you’re next to other people, was great. It was fab that you can get drinks delivered. As an electrician’s wife, the lighting was very impressive and added to the experience! 😂 We had a great time!
2026年1月11日
Tenpin - Milton Keynes からの回答
Hi Harriet
We're happy to hear that you had a great time and appreciated the privacy of the booth and the drinks delivery service. We're glad you found the lighting impressive! Thanks for your positive feedback. Best wishes - Clare
I did not bowl
I did not bowl, There was no space to bowl after waiting 1 hour beyond my scheduled time.
And i could not get my money back.
2026年1月10日
Tenpin - Milton Keynes からの回答
Hi Victor
We regret that you waited an hour and couldn't bowl or get a refund. Please email us at customer.feedback@tenpin.co.uk with the details and the subject as "Review - Milton Keynes" and we can look into this for you. We appreciate your feedback and will investigate how to improve our service. Best wishes - Clare
Tenpin - Milton Keynes からの回答
Hi Cara, thanks for leaving Tenpin Milton Keynes a fabulous 5* rating and review! We're glad you had a wonderful time with your family. Thank you for your positive feedback; it means a lot to us and we can't wait to see you all again in the future! Best wishes - Rosie
Being watched over by the team mates
Being watched over by the team mates, within half way through of the game we was then being watched like they was waiting for someone else to take over, made us feel very uneased
2026年1月10日
Tenpin - Milton Keynes からの回答
Hello Chloe, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Milton Keynes. We are extremely sorry to hear that you felt this way during your stay with us. If you do have any further information on this, please do reach out to our team on customer.feedback@tenpin.co.uk. We do hope to see you again soon for a much more enjoyable visit. Many Thanks - Kim
Booked a time slot
Booked a time slot. Arrived and was told we would have to wait and be called over the speaker. We wanted 15mins and no call so went to the desk and then we got our lane
2026年1月3日
Tenpin - Milton Keynes からの回答
Hi there,
Thank you for your 4* review at Tenpin Milton Keynes! We are delighted you've had such a great time whilst on your recent visit to us, however we are very sorry to hear you found the staff to not be very efficient. We will ensure this is passed across to the correct team to make any future improvements needed, and hope to welcome you back again very soon! Best wishes- Steph
Friendly clean good vibe
2026年1月1日
Tenpin - Milton Keynes からの回答
Hi Karen,
Thank you for your amazing 5* review at Tenpin Milton Keynes! We are delighted you've had such a great time whilst on your recent visit to us. We would love to hear all about it, and look forward to welcoming you back again very soon! Best wishes- Steph
Paid for an hours bowling at Milton…
Paid for an hours bowling at Milton Keynes. was checked in at 1:50, lane wasn't ready as needed cleaning, which is fine! Get to the lane just after 2 and our game gets cut off at 2:50. Tried to explain we didn't start bowling till after 2 as the lane was being cleaned. Manager who checked me in went of to check the cameras. I left as wasn't waiting around for her to come back! Maybe don't check guests in until the lane is actually ready to be used!
2026年1月1日
自発的なレビュー
Tenpin - Milton Keynes からの回答
Hi Cherri, thanks for taking the time to leave a review of Tenpin Milton Keynes. We are sorry to hear you did not get the full hour. If you would like to discuss this further, please email customer.feedback@tenpin.co.uk, with the subject as 'Review - Milton Keynes'. Once again, we are sorry for any inconvenience caused.
Take care,
Kirsty
I was moved ( again
I was moved ( again! Each time in my last two visits at Tenpin) in the middle of the game, the new booth wasn't clean. Very disappointed. I don't think I will be bowling there again
2025年12月23日
Tenpin - Milton Keynes からの回答
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Milton Keynes. We are sorry to hear the issues you have faced, during your last two visits to us. We will pass your comments onto our team. We do hope to see you again soon for a much more enjoyable experience. Our apologies - Kimberley
good experience
good experience, wish the burger was better, was just a thin patty in a bun, fries were good though
2025年12月21日
Tenpin - Milton Keynes からの回答
Hi there,
Thank you for your lovely 4* review at Tenpin Milton Keynes! We are delighted you've had such a great experience whilst on your recent visit to us, We will ensure this is passed across to the correct team to make any future improvements needed and hope to welcome you back again soon for hopefully a 5* experience- Best wishes- Steph
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