Quick treat for the kids. Simple booking process. Staff helpful. A negative was one of the arcade machines-seemingly the traditional penny type where the coins build up and you slide coins onto the... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Three generations of our family had a fantastic night of ten pin bowling and everybody enjoyed their food. What a great night!
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We arrived and was quickly processed and assigned a lane. There were lots of alternatives which could accommodate a variety of age groups and interests, great.
企業が回答しました
We had a really good time, a few extra attention to details would have made it excellent. The manager on duty was great he was friendly and listen to our request. The other staff didn’t really ca... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Sixfields Leisure, Weedon Road, Northampton, NN5 5QL, Northampton, 英国
- 0333 034 6100
4.0
ほぼ満足
177件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Rude staff who are young and couldn’t…
Rude staff who are young and couldn’t care about customer service
2026年4月1日
Tenpin - Northampton からの回答
Hi there, thanks for leaving a rating and review for Tenpin Northampton. We're sorry to hear that you didn't have a great time during your recent visit. Please feel free to send us the details of your visit to customer.feedback@tenpin.co.uk with the subject 'Review - Northampton' where we will ensure it is passed onto the correct teams for future improvements to be made. We hope to welcome you back to Tenpin in the future! Best wishes - Rosie
Good value and enjoyed time with family…
Good value and enjoyed time with family and friends. Went 6.30 in evening and got half price bowling and certain drinks. Nice treat for the kids in the holidays.
2026年3月31日
Tenpin - Northampton からの回答
Hi Amanda, thanks for leaving Tenpin Northampton a fabulous 5* rating and review! We're happy to hear that you had a good time with your family and friends. It's great you were able to enjoy the half-price bowling and drinks in the evening. Thank you for your positive feedback. We look forward to seeing you again soon! Best wishes - Rosie
Services were available and provided on…
Services were available and provided on time.
And I got value for the money spent
2026年3月20日
Tenpin - Northampton からの回答
Hi Foster, thank you for rating Tenpin Northampton 5*! We're so glad to hear that you enjoyed the value for money and the service from our team. We hope to see you again soon! Best wishes - Adelaide
On time lane and clean.
2026年3月7日
Tenpin - Northampton からの回答
Hi Christopher, thank you for leaving Tenpin Northampton a lovely 4* rating. We are so pleased you managed to get your lane on time and that it was clean. We hope to welcome you back again soon! Best wishes - Kaylee
We visited again
We visited over the weekend, which we expected to be busy—and it definitely was.
There was a bit of chaos at the front desk when we arrived. Quite a few staff were standing around, but no one seemed to be actively checking people in to their lanes. It wasn’t a huge issue, but it did make the check-in process feel a little disorganised.
Our lane was ready straight away, which was great. However, it hadn’t been cleared from the previous group, and there were still drinks left behind. This was a bit frustrating, especially as we had three young children under five with us.
Overall, we would still visit again, but due to the check-in experience and the drinks left at the lane, we’re giving it a 4 out of 5.
2026年3月7日
Tenpin - Northampton からの回答
Hello, thank you very much for taking the time to leave a review of Tenpin Northampton! We are pleased to hear that you enjoyed your bowling and would visit us again. However, we are very sorry to hear that some of your visit was a little disorganised and your lane had not been cleaned! Please know that all feedback will be passed to the team and we look forward to seeing you again soon for hopefully a 5* experience! Best wishes - Mel
Tenpin - Northampton からの回答
Hi Sally, thank you for the lovely 5* review for Tenpin Northampton! We're so glad to hear that your son and his friends had a great time bowling, and we hope to see you again soon! Best wishes - Adelaide
No glasses and some rude staff…
Ran out of pint glasses after one drink (2:30pm).
Group booking placed at the top of the stairs, next to 2 other group bookings either side. Very congested with numerous staff pushing past rather than saying excuse me.
2026年2月28日
Tenpin - Northampton からの回答
Hi Michael, thank you for reviewing Tenpin Northampton! We're sorry to hear that there had been issues with the drinks and the lane assignments that had impacted your visit. We will pass on your feedback to be looked into and for future improvements to be made. We hope to see you again soon for a better experience! Best wishes - Adelaide
Tenpin - Northampton からの回答
Hey Paige, thank you so much for the amazing 5* rating and review of Tenpin Northampton. We are thrilled to hear you had a great time and that the team provided excellent service. Hope to see you again soon.
Take care,
Kirsty
Not the best
Apart from the bowling it was not a great nought had youths that weren't bowling throwing balls down the lanes not being used and then trying to find the bowling balls you want became a nightmare! Staff didnt rectify it. The sanitary bins in the toilet were over flowing with used sanitary products and unsanitary and no toilet roll in all but 1 toilet for the whole evening even after saying to staff.
2026年2月28日
Tenpin - Northampton からの回答
Hi Dee, thank you for taking the time to review Tenpin Northampton! We're sorry to hear that your games had been disrupted and that there were issues with the toilets. We will ensure your feedback is passed onto our team for future improvements to be made. We hope to see you again soon for a better experience! Best wishes - Adelaide
To close to freezing cold door
To close to freezing cold door - that remained open. We and two other families were sat in our coats. Loud places never normally bother me but you had the shout to have a conversation over the music.
2026年2月20日
Tenpin - Northampton からの回答
Hi Kevin
Thank you for your feedback. We're sorry the cold door and loud music negatively impacted your experience. We will address these issues to improve the environment for our guests. Best wishes - Clare
Took 10 children for an 11th birthday…
Took 10 children for an 11th birthday party. 2 hours was plenty of time for two games. Staff were really friendly and helpful. We had pre-ordered 2 pitchers of soft drinks and they asked when we would like them rather than just bringing them, which we liked.
Part way through they called out to all celebrating a birthday and did a dance session, which our lot really enjoyed.
It was a really relaxed atmosphere, so they didn't mind them running about and the occasional drink spillage.
Would recommend and book again.
2026年2月22日
Tenpin - Northampton からの回答
Hi Rachel,
We're happy the birthday party was a success! It's great to hear that the staff were friendly and helpful, and that everyone enjoyed the dance session and relaxed atmosphere. Thank you for recommending us; we appreciate your feedback! Best wishes - Clare
Could of been better
Service was fine and on arrival our lane was free straight away. The space was clean. We found that during our game 2 birthday parties was on near the end of their party an announcement came out for all children at the party to scream as loud as can then asked them to try again. This was awful for us and noticed the people bowling opposite wasn’t impressed with it either. Then the music was so loud we couldn’t hear each other speak. Our child has additional needs he really struggled we nearly left. Even our other children struggled with the pure loudness of the music. It spoiled our fun.
2026年3月1日
Tenpin - Northampton からの回答
Hello, Thank you for your feedback. We're sorry the party announcements and loud music negatively impacted your experience, especially for your child. We'll review our party procedures and sound levels to improve the atmosphere for all our guests. We do hope to see you again very soon. Many Thanks - Kimberley
Great service from the team
2026年2月19日
Tenpin - Northampton からの回答
Hello Leah, Thank you for taking your time to leave us a wonderful 5* review. We are pleased to hear that you enjoyed your recent visit to us and found our team very supportive! We do hope to see you again soon. Many Thanks - Kimberley
Tenpin - Northampton からの回答
Hello Rebecca,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We're glad you enjoyed your experience with our efficient team and the atmosphere. Thank you for your positive feedback; it means a lot to us. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Not the usual standard
It was difficult to find the right weight and sized balls. The food took a long time to arrive.
2026年2月16日
Tenpin - Northampton からの回答
Hello there, We appreciate your feedback for our Tenpin in Northampton. We are sorry the balls were hard to find. We will look into the food delays you experienced. We do hope to see you again soon for a much smoother experience. Many Thanks - Kimberley
Great bowling,grandchildren loved it.
Great bowling,grandchildren loved it.
Shame it took 40 mins for pizza to arrive despite two reminders. Unfortunately it was cold and very thin.
2026年2月16日
Tenpin - Northampton からの回答
Hello Jojo,
Thank you for taking the time to rate Tenpin Northampton 4 stars. We are delighted to hear that your grandchildren loved their visit. We are sorry to hear that the food took a long time to come out and that it wasn't up to standard. We hope that your next visit is a 5 star experience. All the best ~ Laura
The bowling lane kept breaking
The bowling lane kept breaking. The pre-ordered food had to be chased up and when it arrived the curly fries were extremely over cooked and the cheese pizza had no cheese on it and again was extremely over cooked.
2026年2月16日
Tenpin - Northampton からの回答
Hi Linda
We appreciate you taking the time to share your experience. We're sorry the lane malfunctioned and the food quality was not up to par. We'll address this with our team to ensure improvements. If you would like to discuss this with us please send an email to customer.feedback@tenpin.co.uk with the subject "Review - Northampton" and the details. We can then reach out to you. Best wishes - Clare
Ok but glad we didn't pay full price
Great time had. Not given 5 stars because the balls/alleys are a little run down (most balls had dents in them so would randomly go off in a different direction. Also, it was busy and we struggled to get the right size balls for everyone. We shared with the people next to us but this meant waiting between turns which wasn't ideal with little ones who get bored easily. The arcades were limited and children upset as brought 2p's to find it was a 10p machine - so more costly. But overall they had a great time which was the main thing.
2026年2月16日
Tenpin - Northampton からの回答
Hi there,
Thank you for your 3* review at Tenpin Northampton! We are very sorry to hear you've not had a great experience whilst on your latest visit to us. We will ensure this is passed across to the correct team to make any future improvements needed. If you would like to email customer.feedback@tenpin.co.uk and they will look into this further for you. Best wishes- Steph
It was OK for an hour
The online booking was easy. There were plenty of lanes. The venue is well maintained. Staff were very helpful. However, it was extremely noisy and having to buy a card to put money on it to play arcade games was just awkward. Why use such a system when a debit card will do.
2026年2月15日
Tenpin - Northampton からの回答
Hello, thank you for the review of Tenpin Northampton! We are so pleased to see you found our booking process easy and enjoyed your bowling with us! We take on board all of your feedback which we will be certain to pass on and we do hope you will visit us again soon for some more bowling fun! Best wishes - Mel
Was very fun
Was very fun, good variety of balls, fast and good service. Not very clean and screen was broken. Tasty food and drink
2026年2月17日
Tenpin - Northampton からの回答
Hello Alex,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We're glad you had fun and enjoyed the food and service! We appreciate your feedback and will address the cleanliness and screen issues. We hope we get to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
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