Quick treat for the kids. Simple booking process. Staff helpful. A negative was one of the arcade machines-seemingly the traditional penny type where the coins build up and you slide coins onto the... もっと見る
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Three generations of our family had a fantastic night of ten pin bowling and everybody enjoyed their food. What a great night!
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We arrived and was quickly processed and assigned a lane. There were lots of alternatives which could accommodate a variety of age groups and interests, great.
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We had a really good time, a few extra attention to details would have made it excellent. The manager on duty was great he was friendly and listen to our request. The other staff didn’t really ca... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Sixfields Leisure, Weedon Road, Northampton, NN5 5QL, Northampton, 英国
- 0333 034 6100
4.0
ほぼ満足
177件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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I took my 3 grandchildren aged 13
I took my 3 grandchildren aged 13, 10 and 8. For 2 games and a burger meal. They had a wonderful time and a little play in the arcade after.
2026年2月18日
Tenpin - Northampton からの回答
Hi Debbie, it is great to see you had a great 5* experience with your grandchildren at Tenpin Northampton! We are so pleased you also got to use our fab arcade area as well as the bowling and food and we really hope to see you all again soon for another fun day out! Best wishes - Mel
Tenpin - Northampton からの回答
Hi Rachel,
Thank you for your fantastic 5* review at Tenpin Northampton! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Tenpin - Northampton からの回答
Hello Cynthia,
Thank you for taking the time to rate Tenpin Northampton 5 stars. We are delighted with this rating and that you had a great time at our venue. We look forward to welcoming you back again soon. All the best ~ Laura
We had booked a time i had children…
We had booked a time i had children with learning disabilities and had to wait half an hour as they say get there 15 before we couldn't get on the lane till 15 min after.
2026年2月7日
Tenpin - Northampton からの回答
Hi Tanya, thanks for leaving a rating and review for Tenpin Northampton!
We regret that the delay impacted your experience, especially with the children. We appreciate you bringing this to our attention, and we will review our booking process and ensure this is passed onto the correct teams for future improvements to be made. We hope to welcome you back again in the future! Best wishes - Rosie
Overall the experience was not good
Overall the experience was not good. The place had far too many people that your employees could cater for. This left people being sent to the wrong queues for drinks and bowling.
2026年2月7日
Tenpin - Northampton からの回答
Hi Max, thanks for leaving a rating and review for Tenpin Northampton! We appreciate you taking the time to share your experience. We are sorry that the volumes impacted the service you received and led to confusion. We will review our processes to improve our customer experience in the future. We hope to welcome you back again soon! Best wishes - Rosie
Fun with family
Being with family, having fun.
Friendly staff. Only a little wait to book in.
Lane we were on was 2 cups from previous players. Toilets very clean.
2026年2月8日
Tenpin - Northampton からの回答
Hi there, thank you for taking the time to review Tenpin Northampton! We're delighted to hear that you had a fun visit with your family, and we can't wait to see you back again soon for another great time! Best wishes - Adelaide
The lighting is sooo fab
The lighting is sooo fab! All the various colours are wonderful backdrops for photos.
The staff were well organized with the booking, food and service.
Thanks Tenpin!!
2026年2月12日
Tenpin - Northampton からの回答
Hi there, thank you for leaving Tenpin Northampton a stunning 5* rating. We are thrilled to hear you enjoyed our lighting and backdrops for photos and that our staff had a positive impact on your visit. We look forward to welcoming you back in the future! Best wishes - Kaylee
Inexpensive and fun way to exercise
Fun and very reasonably priced as a half price Tuesday deal. Lane was ready on our arrival and staff were friendly and helpful. Post games we really enjoyed the arcade games too! Definitely making a return visit soon.
2026年2月10日
Tenpin - Northampton からの回答
Hello, Thank you for taking your time to leave us an amazing 5* review. We are really pleased to hear that you had a great time and had lots of fun during your recent visit. We do hope to see you all again very soon. Many Thanks - Kimberley
Great atmosphere attentive staff and…
Great atmosphere attentive staff and food was lovely and fresh
2026年2月3日
Tenpin - Northampton からの回答
Hello Jess, We're happy you had such a positive experience with us! It's great to hear you enjoyed the food, atmosphere and attentive team. Thanks for the 5 stars! We do hope to see you again soon. Many Thanks - Kimberley
Venue ok, bowling balls damaged
The venue is fine but my frustration is always the condition of the bowling balls. They’re so badly damaged that it’s more about luck than skill whether you knock any pins down
2026年1月17日
Tenpin - Northampton からの回答
Hi Chris.
We appreciate your feedback. We're sorry the bowling ball conditions affected your experience. We'll review their maintenance to ensure better play. Thanks for bringing this to our attention. Best wishes - Clare
Good visit
The service and staffing levels were much better than previous visits. The service was very quick and friendly. We were set up and ready to play quickly. The food and drink were good and delivered quickly. Great place for a game of TenPin.
2026年1月30日
Tenpin - Northampton からの回答
Hello
We appreciate you taking the time to share your feedback. We're happy to hear that you experienced improved service and staffing levels during your recent visit. It's great to know that you enjoyed the quick and friendly service. Hope to see you soon. Best wishes - Clare
Tenpin - Northampton からの回答
Hi David, what a wonderful 5* review of Tenpin Northampton! We are so happy to hear you had a lovely time and we can't wait to see you again soon! Best wishes - Mel
Great bowling but cleanliness needs work
Bowling is great but far too long wait to be served and whole venue very messy and unclean with numerous tables needing clearing.
2026年2月1日
Tenpin - Northampton からの回答
Hi Ashley, thank you for your review of Tenpin Northampton! We are pleased to hear you had fun bowling but we are sorry to hear there was a long wait and some table needed clearing! Please be assured all feedback will be forwarded to the correct team to ensure future improvements and we hope to welcome you back again soon! Best wishes - Mel
Our experience seemed to go from bad to worse
Our experience seemed to go from bad to worse. The lane kept breaking and not sending the balls back up to us or clearing the lane, these incidents took between 20-30 minutes to rectify the issue. The kids were getting bored and irritable. After 3 times they moved lanes. The next lane we went to had an issue with clearing the pins and balls too. We decided to distract the kids with food, my daughter ordered cheesy chips. Her chips came with no cheese on and then after another 10 minutes they brought out the same chips that were now cold with some cheese on. This on top of all the other issues just made things worse. We were offered to return another time for a free game which we rejected because we didn’t want to waste our time going back there.
2026年2月1日
Tenpin - Northampton からの回答
Hello, thank you for taking the time to leave a review of Tenpin Northampton! We are really disappointed to hear that your recent visit was not enjoyable and we appreciate your feedback making us aware. If you would like to discuss your visit further, please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Northampton' In the meantime, we do hope you will give us another chance and we hope to welcome you back soon! Best wishes - Mel
We had to finish early due to my son…
We had to finish early due to my son being poorly which is such a shame both boys were upset
2026年2月1日
Tenpin - Northampton からの回答
Hi Kerry, thank you for the review of Tenpin Northampton! We are very sorry to hear that you son became unwell and you had to leave early! We do hope you will still be able to visit us again soon and if you would like to discuss your visit further and reason for leaving early please email us at customer.feedback@tenpin.co.uk. Best wishes - Mel
Took ages for the food
Took ages for the food
Lots of queues to check in and one member of staff doing it
2026年1月31日
Tenpin - Northampton からの回答
Hi Joanne, thank you for taking the time to leave a review of Tenpin Northampton! We very sorry to hear of the long wait to check in and for your food order! Your feedback is very important to us and so please be assured all will be sent to the team to ensure improvements are made! In the meantime, we do hope this will not stop you from visiting us in the future and we look forward to welcoming you back! Best wishes - Mel
Yeah bowling
2026年1月27日
Tenpin - Northampton からの回答
Hi Lewis
We are pleased to hear that you enjoyed the bowling and hope to see you back soon for some more fun. We appreciate the feedback. Best wishes - Clare
Expensive even with deal
Expensive even with deal - food had to wait a long time for but had fun
2026年1月30日
Tenpin - Northampton からの回答
Hi Joanne, thank you for leaving Tenpin Northampton a rating and review. We appreciate your feedback and we're sorry to hear that you found the cost was high. We're also sorry that the food took a while and we'll ensure your feedback is shared with the correct teams for future improvements to be made. We're glad you had fun overall and we hope to welcome you back again in the future! Best wishes - Rosie
Always love it there
Always love it there, friendly staff, loads of activitys and decent prices
2026年1月20日
Tenpin - Northampton からの回答
Hey there, thank you so much for the 5* rating and review of Tenpin Northampton. It's great to hear that you had a lovely time and enjoyed the facilities available. Hope to see you back again for another fun time.
Take care,
Kirsty
Slow check in. Ruined experience
Slow check in. Not enough staff. Multiple issues with alley on first go which led to having to constantly go and get staff who were already stretched far too thin. Ruined the experience for us who had taken our little girl out for bowling for her birthday
2026年1月27日
Tenpin - Northampton からの回答
Hi Nova, thank you for taking the time to leave a review of Tenpin Northampton. Your honest feedback is important to us and we are sorry to hear that you were faced with some issues, during your recent visit. Your comments will be passed on to the team for future improvements to be made. We hope that we are able to welcome you back again in the future, for a much better experience.
Take care,
Kirsty
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