Karaoke choice of songs was very, VERY limited, to the point that, we could only locate maximum 1 out of 5 songs in the system....needs a serious update. Sound quality decent though. The 2 stars... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great price for two games, due to bogof. Welcoming staff and clean space. Food was basic, portions small, but enjoyable. Pool area tight but played several games without issue. Good evening had by all... もっと見る
企業が回答しました
The place feels much more spacious after the renovation. The seating area around each lane is also much cleaner than before, with clean tables and seats. The reception area is much bigger too, which m... もっと見る
企業が回答しました
Online Booking easy - family 2Adults2kids (3 games each) fantastic Tuesday offer… Order food and drinks - previously found food to be bit thin and toppings lacking. This visit food was much bet... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, 英国
- 0333 034 6100
4.3
優良
199件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Enjoyable visit, BUT.......
Efficient staff member on front desk. I had ordered on line so she was quickly able to direct us to the allotted lane to begin bowling. The only disappointment was regarding the games machines in an adjacent area. One of these asks customers to spin a wheel and depending on the prize, then gives tickets which can be exchanged for sweets/toys etc. Every time we have used this type of machine it always fails to give the full amount that has been won. My grandson told a member of staff about the problem and stood by the machine, but no one came to sort it out. It's definitely not a one off issue as it has happened on our last 3 visits. Once again spoiled the trip for my grandson.
2026年1月5日
Tenpin - Nottingham からの回答
Hello Heather, Thank you for taking your time to leave us a fantastic 5* review for our Tenpin in Nottingham. We are thrilled to hear that you had a great time with us. However, we are disappointed to hear the machine you were playing on kept giving the wrong prize. We will pass your comments onto our team so that this can be looked into. We do hope to see you again soon, Many Thanks - Kimberley
Tenpin - Nottingham からの回答
Hi there, thank you for leaving Tenpin Nottingham a fantastic 5* rating. We are so pleased to hear your enjoyed your visit to us and had great service. We hope to welcome you back again soon! Best wishes - Kaylee
One game of bowling and 1 hour…Nottm
One game of bowling and 1 hour kareoke just over £100 (6 people). It was very cold inside the evening we went and unfortunately the food was cold and a little like cardboard! It wasn’t ready before our bowling game started so staff kindly agreed to bring it to us but something went wrong and staff said they hadn’t got the message. The team were doing their best on a busy evening
2026年1月2日
Tenpin - Nottingham からの回答
Hi Liz, thank you for leaving feedback for Tenpin Nottingham. We are really sorry to hear your visit to us was not up to our usual standards and we appreciate your patience with the team on a busy night! If you would like to discuss any of the points you've raised further, please email us as customer.feedback@tenpin.co.uk with the subject as 'Review - Nottingham'. Please feel free to include any other details not already here. Once again, we are really sorry to hear this and we hope to welcome you again soon! Best wishes - Kaylee
Amazing
Amazing, great service. Staff are helpful. Bowling alleys are great. Great laugh for all ages.
2026年1月4日
Tenpin - Nottingham からの回答
Hi Jay, thank you for the awesome 5* rating and review for Tenpin Nottingham! We're thrilled to hear that you enjoyed the bowling and that our team were able to help during your visit. We look forward to seeing you again soon! Best wishes- Adelaide
Bowling is great but the seating is…
Bowling is great but the seating is naff if you’re expected to eat and play. No space for food to go while playing if there’s more than 2 players.
Also the bathrooms always stink like they have never been deep cleaned
2026年1月3日
Tenpin - Nottingham からの回答
Hi Karen, thank you for taking the time to leave a review of Tenpin Nottingham. We are sorry to hear about your recent experience. Your feedback is important to us and we will ensure this is passed onto the relevant team for future improvements to be made. Hope to see you back again for a much better experience.
Take care,
Kirsty
Honestly I’m not sure I’ll return
Honestly I’m not sure I’ll return. Booked a family ticket and needed to add an additional student on arrival, got charged £16+ to do this as they can only add an adult.
The venue was cold, we didn’t take our coats off! The lanes are still segregated with Perspex screens from Covid and the seating per lane only accommodates 3people meaning half our party were stood up for the whole 2 games. The balls got stuck and the alert button on the electronic screen did not send anyone to help and we had to seek out a member of staff to rectify this. Drinks were served from bottles and no glass or ice accompanied them, without us having to ask.
2026年1月1日
Tenpin - Nottingham からの回答
Hi Wendy,
Thank you for your 3* review at Tenpin Nottingham! We are very sorry to hear you've not received a 5* experience whilst on your latest visit to us. You feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed. If you would like to email customer.feedback@tenpin.co.uk and they can look into this further for you. Best wishes- Steph
Good experience
Good experience. We haven’t been for years. Food was ok. A bit cold. Staff were helpful.
2026年1月1日
Tenpin - Nottingham からの回答
Hi Christine, thank you for taking the time to leave a review of Tenpin Nottingham. We are pleased to hear you had a good experience and that the team were helpful. Your feedback is important to us and we will ensure this is passed onto the relevant team for future improvements.
Take care,
Kirsty
Great last evening out for the explorer…
Great last evening out for the explorer scouts after a tough year
2025年12月19日
Tenpin - Nottingham からの回答
Hi there, thank you for leaving Tenpin Nottingham a wonderful 5* rating. We are thrilled to hear you and your explorer scouts had a wonderful time with us recently and we hope to welcome you back again soon! Best wishes - Kaylee
Tenpin - Nottingham からの回答
Hello Franky, Thank you for taking your time to leave us a wonderful 5* review! We are really pleased to hear that you had a wonderful time at our Tenpin in Nottingham. We do hope to see you again very soon. Best Wishes - Kimberley
Tenpin - Nottingham からの回答
Hi there, thank you so much for the amazing review of Tenpin Nottingham. We are delighted to hear you had an amazing experience from start to finish. Hope to see you back again soon.
Take care,
Kirsty
Tenpin - Nottingham からの回答
Hi Kay
Thanks for the fab 5* rating for Tenpin Nottingham. We're happy to hear that the kids loved it and that you had no issues. Thank you for your positive feedback! Best wishes - Clare
Tenpin - Nottingham からの回答
Hi Claire,
Thank you for your lovely 4* review at Tenpin Nottingham! We are delighted you found the staff to be so helpful at the venue, however we are very sorry you found the food to not be up to standards, we will ensure this passed across to the correct team to make any future improvements needed! Best wishes- Steph
Great treat for kids
My 4 Grandsons had a fantastic time bowling and really enjoyed having their burger and chip lunch
2025年12月21日
Tenpin - Nottingham からの回答
Hi Mary, thank you very much for leaving such a lovely 5* review of Tenpin Nottingham! We are so pleased you had a great time with your grandsons and you got to sample some of the fab food we have on offer! We do hope you will all visit us again soon and we very much look forward to welcoming you back! Best wishes - Mel
Great Offer & Experience
We are a disabled family & the great 2 for 1 offer meant we could not only go again for a Christmas treat BUT we could afford for all 6 of us to go as a family. The experience there didn't let us down either and the service was exactly what we wanted
2025年12月23日
Tenpin - Nottingham からの回答
Hi Ian, thank you for this wonderful 5* review of Tenpin Nottingham! We are really happy to see you were able to have a wonderful family day out and got to take advantage of one of our fab offers! Your feedback is really important to us and so we really appreciate the time you have taken to tell us all about your visit! In the meantime, we really do hope you will all visit us again soon and we look forward to welcoming you back! Best wishes -| Mel
Tenpin - Nottingham からの回答
Hi there,
Thank you for your fantastic 5* review at Tenpin Nottingham! We are delighted you've had such a great night whilst on your recent visit to us! We hope to welcome you back again very soon! Best wishes- Steph
Tenpin - Nottingham からの回答
Hi there
Thanks for taking the time to leave a 2* rating and review for Tenpin Nottingham. We are sorry to hear that there were issues with the camera and that the table was dirty. If you would like us to look into this please send an email to customer.feedback@tenpin.co.uk with the subject "Review - Nottingham" and the detail. We look forward to hearing from you. Best wishes - Clare
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