Karaoke choice of songs was very, VERY limited, to the point that, we could only locate maximum 1 out of 5 songs in the system....needs a serious update. Sound quality decent though. The 2 stars... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great price for two games, due to bogof. Welcoming staff and clean space. Food was basic, portions small, but enjoyable. Pool area tight but played several games without issue. Good evening had by all... もっと見る
企業が回答しました
The place feels much more spacious after the renovation. The seating area around each lane is also much cleaner than before, with clean tables and seats. The reception area is much bigger too, which m... もっと見る
企業が回答しました
Online Booking easy - family 2Adults2kids (3 games each) fantastic Tuesday offer… Order food and drinks - previously found food to be bit thin and toppings lacking. This visit food was much bet... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, 英国
- 0333 034 6100
4.3
優良
199件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bowling Party
My daughter had her birthday there and she was very happy 😊
The staff were friendly and everything was well organized.
I highly recommend this place!
2026年3月25日
Tenpin - Nottingham からの回答
Hi Angelika
We're happy your daughter enjoyed her birthday celebration with us! It's great to hear our staff were friendly and everything was well-organized. Thank you for the recommendation! Best wishes - Clare
birthday party
Recently had my daughter’s 9th birthday party here. Really well organised, staff were all really lovely, friendly and helpful. Kids all had an amazing time. Venue was really clean. Overall a great experience would highly recommend!
2026年3月25日
Tenpin - Nottingham からの回答
Hi Tiffany
We're happy to hear your daughter's 9th birthday party was well-organised! It's brilliant the staff were lovely, friendly, and helpful, and the kids had an amazing time. We appreciate your feedback that the venue was clean, and you had a great experience. We appreciate your recommendation! Best wishes - Clare
Food was rubbish cold and cardboard
Food was rubbish cold and cardboard . Staff were too busy . Took drinks glasses away before finished drinks .
2026年3月21日
Tenpin - Nottingham からの回答
Hello
We regret that your meal was unsatisfactory and that our service was not up to standard. We appreciate your feedback and will address these issues. To discuss this with our team, please email customer.feedback@tenpin.co.uk using the subject "Review - Nottingham" and the details. We can then reach out to you. Best wishes - Clare
Food wasn't very good.
2026年3月25日
Tenpin - Nottingham からの回答
Hello
We appreciate your feedback and we will look into your concerns about the food quality to improve our service. Hope to see you soon. Best wishes - Clare
Tenpin - Nottingham からの回答
Hi
We're happy you had a great experience and that the food was served quickly! Thank you for your 5-star rating; we hope to see you again soon! Best wishes - Clare
Tenpin - Nottingham からの回答
Hi Cylest, thank you for rating Tenpin Nottingham 4*! We're so glad to hear you enjoyed the service from our team and we look forward to seeing you again soon! Best wishes - Adelaide
Nice environment and not very expensive…
Nice environment and not very expensive aswell as staff need to be more friendly
2026年3月24日
Tenpin - Nottingham からの回答
Hi Hassan, thank you for rating Tenpin Nottingham 4*! We're pleased to hear that you enjoyed the venue, and we really appreciate your feedback which we will ensure is passed on. We hope to see you again soon! Best wishes - Adelaide
Tenpin - Nottingham からの回答
Hi, thank you for the lovely 5* rating and review of Tenpin Nottingham. We are pleased to hear that your grandchildren had a really enjoyable experience. We hope to see you return again soon.
Take care,
Kirsty
Fun trip out for birthday
Went for my child's birthday with some friends. The lane was all ready for us and the kids had a great time. They enjoyed adding their photos onto the score screen.
They had a go at a couple of things in the arcade including the photo booth and basketball game which they enjoyed.
The only downside was the cafe area was a bit unkempt - would be good for this area to be kept cleaner and tidier so tables/seating are ready and more pleasant for the next customers.
2026年3月14日
Tenpin - Nottingham からの回答
Hello Sarah, thank you very much for taking the time to leave a review of Tenpin Nottingham! We are thrilled you had such a great time celebrating your son's birthday and the children also got to enjoy some of your visit in our fab arcade area! We take on board all of your feedback which we will be certain to pass onto the team to ensure improvements are met and in the meantime, we do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Brilliant family time for all ages my…
Brilliant family time for all ages my kids was 17 all the way down to 2 years old and they all enjoyed there night
2026年3月14日
Tenpin - Nottingham からの回答
Hi Murray,
Thank you for your fantastic 5* review at Tenpin Nottingham! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Tenpin - Nottingham からの回答
Hi there
Thanks for leaving a lovely 5* rating. We are pleased to hear that you enjoy visiting Tenpin. Hope to see you soon. Best wishes - Clare
Brilliant night !
Staff very helpful and attentive- prices were excellent great value for money for a large family such as mine
2026年3月17日
Tenpin - Nottingham からの回答
Hi Emma
We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that you found our team helpful and attentive and that you considered our prices great value for money. Best wishes - Clare
We like the lay out ,and plenty to do…
We like the lay out ,and plenty to do there also the price very competitive too ,all my friends and family enjoyed there night out thank you
2026年3月14日
Tenpin - Nottingham からの回答
Hi James
We're happy to hear that you and your friends and family enjoyed your night out with us! We appreciate your positive feedback regarding our layout and competitive prices. Best wishes - Clare
Tenpin - Nottingham からの回答
Hi Jolanta, thank you for the brilliant 4* review of Tenpin Nottingham! We are really happy to see you had a great time with us and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel
Tenpin - Nottingham からの回答
Hi Abbi, thank you for taking the time to leave a review of Tenpin Nottingham! We are very sorry to hear that you recent visit was not as enjoyable as we would have liked! Please be assured all feedback will be passed onto the team and in the meantime, we do hope this will not stop you from visiting us in the future! Best wishes - Mel
Good bowling, toilets smelly
We did have a great time bowling and, our visit being on a Saturday morning, we did expect it to be busy. However there were a number of birthday parties going on which meant we chose to go elsewhere for food.
My main complaint is about the toilets. The smell of urine was overwhelming and if the children hadn't needed to use them we would definitely have walked in and walked out again. One lady did.
2026年3月7日
Tenpin - Nottingham からの回答
Hi there,
Thank you for your 3* review at Tenpin Nottingham! We are very sorry to hear that you've not had a great experience whilst on your recent visit to us! We will ensure this is passed across to the correct team to make any future improvements needed. We do hope to welcome you back again for hopefully a 5* service. Best wishes- Steph
Bowling & arcades were really good and…
Bowling & arcades were really good and couldn’t fault! But the toilets were absolutely disgusting
2026年3月8日
Tenpin - Nottingham からの回答
Hi Kira. Thank you for the review for Tenpin Nottingham. We really appreciate your feedback and will ensure this is passed to the correct team. We hope to see you again soon! Best wishes, Jade.
Not great customer service
The staff were quite rude and unhelpful, also the game of bowling seemed very short, but the arcade area was very good.
2026年3月1日
Tenpin - Nottingham からの回答
Hi Jodie
Thank you for your review. We are sorry to hear about the rude service and short game. We're happy you enjoyed the arcade, and we'll address your concerns with our team. Hope to welcome you back another time. Best wishes - Clare
The staff were great
The staff were great. Me and my girls had a super time from singing to bowling and a game of pool, with lunch thrown in. Thanks
2026年2月28日
Tenpin - Nottingham からの回答
Hi Emma,
Thank you for your amazing 5* review at Tenpin Nottingham! It's great to see you've had such a lovely time whilst on your recent visit to us. We are delighted you found the staff so helpful, it's great to hear all about it and we look forward to welcoming you back again very soon! Best wishes- Steph
Tenpin - Nottingham からの回答
Hi Jessy, thank you very much for the lovely 5* review of Tenpin Nottingham! We are so happy you had such a great time and found our team helpful and polite! We do hope this means you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
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