Karaoke choice of songs was very, VERY limited, to the point that, we could only locate maximum 1 out of 5 songs in the system....needs a serious update. Sound quality decent though. The 2 stars... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great price for two games, due to bogof. Welcoming staff and clean space. Food was basic, portions small, but enjoyable. Pool area tight but played several games without issue. Good evening had by all... もっと見る
企業が回答しました
The place feels much more spacious after the renovation. The seating area around each lane is also much cleaner than before, with clean tables and seats. The reception area is much bigger too, which m... もっと見る
企業が回答しました
Online Booking easy - family 2Adults2kids (3 games each) fantastic Tuesday offer… Order food and drinks - previously found food to be bit thin and toppings lacking. This visit food was much bet... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, 英国
- 0333 034 6100
4.3
優良
199件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We had a pre booked our lane
We had a pre booked our lane. We ended up running late, and the staff were very understanding and said it wasn’t a problem. They got us to our lane swiftly! We all had a great time!!
2026年4月8日
Tenpin - Nottingham からの回答
Hello, what a brilliant 5* review of Tenpin Nottingham! We are so pleased to hear you had a great time and that our lovely team were able to help get you to your lane in a timely manner! We hope this means you will be visiting us again soon and we can't wait to welcome you back! Best wishes - Mel
Fun for all.No matter what age all can take part…
No matter what age all can take part and have fun
2026年4月1日
Tenpin - Nottingham からの回答
Hi Linda, thank you for the 4* rating for Tenpin Nottingham! We're so pleased to hear that you had a fun visit, and we look forward to seeing you again soon! Best wishes - Adelaide
Friendly staff
Easy to book and the staff were very friendly. There was a relaxed atmosphere and we had a great time.
2026年4月1日
Tenpin - Nottingham からの回答
Hi Mel, thank you for leaving Tenpin Nottingham a great 5* rating. We are so glad to hear you all had a great time and found it easy to book! We hope to welcome you back to our relaxed atmosphere again soon. Best wishes - Kaylee
Tenpin - Nottingham からの回答
Hi David!
Thank you for your lovely 5* review at Tenpin Nottingham! We are delighted you've had such a great time whilst on your recent visit to us! We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Tenpin - Nottingham からの回答
Hi Natalie, thank you for leaving Tenpin Nottingham a lovely 4* rating and review! We are happy to hear that you found it easy to book online and that our staff were helpful during your visit. We look forward to seeing you again in the future! Best wishes - Rosie
The tenpin bowling experience was good…
The tenpin bowling experience was good , everything about this was good , but I was disappointed the food came out whilst we were bowling , it was cold and very basic and even colder by the time we got chance to eat it
2026年4月1日
Tenpin - Nottingham からの回答
Hi Jules, thank you for taking the time to leave a review of Tenpin Nottingham! We are delighted you enjoyed your bowling but we are disappointed to hear that the food fell short of our usual high standard! We will send your feedback on to the team to ensure future improvements and we do hope to welcome you back again soon! Best wishes - Mel
The bowling experience was great BUT....
The bowling experience was great. But the man who worked there had a attitude and was fumming when we asked about something and I was not the only one he had a bad attitude towards too a few more family's had the same experience and complained about him
2026年3月28日
Tenpin - Nottingham からの回答
Hi Rhys, thank you for leaving a review of Tenpin Nottingham! We are very sorry to hear of your recent experience with us! We pride ourselves on excellent customer service and so it is very disappointing to see this. Please be assured all feedback will be passed to our management team and in the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Nottingham' Best wishes - Mel
Tenpin - Nottingham からの回答
Hi Gary, thank you for the amazing 5* review of Tenpin Nottingham! We are so please you had another fun visit and we can't wait to see you again soon! Best wishes - Mel
Bowling & drinks too expensive
Bowling & drinks too expensive, too loud. Updated card only games payment, no prior information regarding updates, therefore required a member of staff to explain the “card” process, which she did.
Like the updated equipment, monitors etc.
2026年4月1日
Tenpin - Nottingham からの回答
Hi Duncan, thank you very much for taking the time to leave a review of Tenpin Nottingham! We value your feedback and are thrilled you're enjoying the updated equipment and monitors. We appreciate your comments on the pricing as well as the card only games. We're always improving our service, so we'll pass this onto the relevant team. Best wishes, Jade
Enjoyed the bowling also like the…
Enjoyed the bowling also like the atmosphere.I think half price Tuesday is a great idea.we had half price drinks as well.four people£34 for 2games you can’t beat that.booking is easy staff always helpful and easy to park the car for free.
2026年4月1日
Tenpin - Nottingham からの回答
Hello
We're happy you enjoyed bowling and the atmosphere. It's great you like our half-price Tuesday deal! We're pleased booking was easy, our staff were helpful, and parking was free. Thank you for your positive feedback. Best wishes - Clare
The company we had
The company we had , our friends ! The bowling venue was ok & will be returning
The food left a lot to he desired & definitely WON’T be eating there again!
2026年4月1日
Tenpin - Nottingham からの回答
Hi Diane
We're glad you enjoyed bowling with your friends! We appreciate your feedback regarding the food and will consider it as we improve our offerings. Best wishes - Clare
Tenpin - Nottingham からの回答
Hi Jason, thank you for taking the time to leave a review of Tenpin Nottingham. We're sorry to hear that wait times were longer than usual. We appreciate you making us aware of the team during your recent visit and we are sorry for any inconvenience caused. This will be passed on to the correct team.
Take care,
Kirsty
Great staff great offers great…
Great staff great offers great atmosphere.. all together great time
2026年4月1日
Tenpin - Nottingham からの回答
Hello, what a fabulous 5* review of Tenpin Nottingham! We are so pleased to hear you had a great time and found our team helpful and enjoyed the atmosphere as well as some of the great deals we have on offer! We do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
The staff were helpful and friendly and…
The staff were helpful and friendly and it was a fun and safe atmosphere
2026年4月1日
Tenpin - Nottingham からの回答
Hi, thank you for the 5* rating of Tenpin Nottingham. We're so glad to hear that our team was helpful and friendly, and that you found the atmosphere fun and safe! Thank you for your positive feedback.
Take care,
Kirsty
Tenpin - Nottingham からの回答
Hey Adrienne, thank you for the lovely 5* rating of Tenpin Nottingham. We are delighted to hear you had great fun spent with family. Hope to see you back again soon for another fun time.
Take care,
Kirsty
The lanes were clean
The lanes were clean. Got served at the bar quickly. A group of kids who were probably too young to be bowling without a parent were messing around on a lane a few down from us. Felt the staff could have explained the need to behave and not break the equipment.
2026年3月27日
Tenpin - Nottingham からの回答
Hi Ian, thank you for the 4* review for Tenpin Nottingham! We're glad to hear that you enjoyed the venue and that the service was quick when ordering drinks. We really appreciate your feedback and will ensure this is passed onto our team. We hope to see you again soon! Best wishes - Adelaide
Absolute great experience of children…
Absolute great experience of children did enjoy it a bit on the price and expensive site but other than that. We had a lot of fun would I go again? Yes but not as often as I’d like to due to the expensive price as I have a big family the kids did enjoy the arcade Side and we thought they were fairly priced and a good system with having the Top-up card made it a lot easier to access the games.
2026年3月28日
Tenpin - Nottingham からの回答
Hi Naseer, thank you for the amazing 5* review of Tenpin Nottingham! We are thrilled you had such a great experience with your family! We hope to welcome you all back again soon and please do have a look on our website here https://www.tenpin.co.uk/deals/ for some great deals we have on offer! Best wishes - Mel
Very good experiance
Very good experiance, Milly was especially helpful with my queries and stuck furby. Thankyou so much for your service will definitely come back!
2026年3月29日
自発的なレビュー
Tenpin - Nottingham からの回答
Hi Andrea, thanks for leaving Tenpin Nottingham a lovely 5* rating and review! We're happy to hear that you had a very good experience. We appreciate your kind words and are so glad that our service was helpful. Thank you for your feedback; we look forward to seeing you again soon! Best wishes - Rosie
Very helpful staff
Very helpful staff, but getting less value each year. Last time we booked party pack for 25 kid it came with squash.
2026年3月25日
Tenpin - Nottingham からの回答
Hi Lawrence
We're happy to hear that our staff was helpful! We appreciate your feedback regarding the party pack and will consider it as we plan for the future. Thank you. Best wishes - Clare
Great service and fun!
Customer service was brilliant. All staff were helpful and polite. The kids really enjoyed the game and it was a lot of fun!
2026年3月25日
Tenpin - Nottingham からの回答
Hello Maddy, Thank you for taking your time to leave us a great 5* review for our Tenpin in Nottingham. We are so pleased you found our team supportive throughout your stay. And that your children enjoyed our facilities. We do hope to see you all again very soon. Many Thanks - Kimberley
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