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Tenpin - Rochdale レビュー 

140
TrustScore 5段階評価の4

4.1

Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY Rochdale, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち4の評価

We were able to get onto our lane fairly quickly and system was fairly easy to use. Only negative was the level hygiene as there used glasses left at lane and area had not been cleaned after previ... もっと見る

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5つ星のうち5の評価

Staff at Rochdale branch were brilliant. Our karaoke booth has a fault but staff sorted it straight away offering us laser quest. We had also booked bowling and lunch deal for the kids. Really frien... もっと見る

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5つ星のうち3の評価

Bowling was fun, arcades were good, food was mediocre at best and took ages, we had finished our game and then had to wait at least another 30 minutes for our food

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5つ星のうち5の評価

On arrival we were greeted by manager who took us to the darts area, she was really helpful and her enthusiasm and knowledge of equipment helped get our family darts night off to a great start. We did... もっと見る

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企業情報

  1. ボウリング場
  2. バー
  3. リアル脱出ゲーム体験センター
  4. レーザー タグ センター
  5. レジャー センター
  6. ゲーム センター

当該企業による記述

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


連絡先

  • Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY, Rochdale, 英国

  • 0333 034 6100

4.1

ほぼ満足

TrustScore 5段階評価の4

140件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.1

すべてのレビュー

(140)

過去12か月のレビュー数: 11,534

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5つ星のうち5の評価

New set up looks great

2026年3月25日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hi Emma, thank you so much for the 5* rating of Tenpin Rochdale. We are pleased to hear you had a great time and we hope to welcome you back again soon for another great experience.
Take care,
Kirsty

5つ星のうち5の評価

Good fun with special needs was v good

Great space no hassle welcoming good atmosphere

2026年3月15日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hi Jason,

Thank you for your amazing 5* review at Tenpin Rochdale! We are delighted you found the venue to be very friendly and welcoming. We love to hear all about it and hopefully welcome you back again very soon! Best wishes- Steph

5つ星のうち3の評価

So booked bowling and bough food when…

So booked bowling and bough food when got there to find out no pizza bases left ok no problem then the lane broke on my sons turn and barriers stopped working to then wait 15 minutes to get moved to the next lane okay no problem all sorted but then to spend £30 in arcade and find out ticket machine was broken and my son could not cash his tickets I mean what was the point? -90 quid and a terrible experience

2026年3月14日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hi Callum
We appreciate you taking the time to share your experience. We're sorry to hear about the issues with the pizza bases, lane malfunctions, and the arcade ticket machine. We'll address these concerns with our team to improve the experience for our guests. Best wishes - Clare

5つ星のうち5の評価

The friendless of the staff was brilliant and enable us to play our game in a lovely relaxed manner

The friendless of the staff. Explaining how to set the game up and general politeness. Also had a problem with one side of the bumper was quickly fixed without issue.

2026年3月14日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hi Peter, thank you very much for the brilliant 5* review of Tenpin Rochdale! We are really pleased to hear that you had such a great time and received excellent customer service! We are also pleased to see any technical issues were resolved quickly and we hope to welcome you back again soon! Best wishes - Mel

5つ星のうち2の評価

Filthy

Obviously we had a good time bowling but it was so dirty. When we arrived at our lane the last people were still there which is fine, but the mess they left behind that didn't get cleared up wasn't. The whole time we were there I didn't see a single person. Other lanes were in the same state too. Just wasn't fair to have to work around the mess. And the fact there were 5 plus people stood behind the bar just chatting made the whole experience even more annoying. Don't think ill be going back.

2026年2月26日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hi Gillian
We appreciate you taking the time to share your experience. We're sorry to hear about the cleanliness issues and the impact it had on your visit. We'll pass this feedback to the team for improvements. We hope you will give us another chance in the future. Best wishes - Clare

5つ星のうち4の評価

Family night

The new decor and layout is great! There was some school kids messing when we was there and the staff handled them well. All in all a nice family night out.

2026年2月27日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hi Rae, thank you for the 4* rating for Tenpin Rochdale! We're glad to hear that you had a nice time with your family and that you enjoyed the venue. We hope to see you back again soon! Best wishes - Adelaide

5つ星のうち2の評価

Staff were not helpful. It was ok and facilities are good

It was ok and facilities are good. I understand and appreciate renovations are being carried out, however the staff were not very helpful or active with service. We arrived,booked in easy enough and given our Lane number. Got to the lane and there were glasses, rubbish, food plates and mess. I had to ask for blue roll and spray. Not 1 member of staff offered to help which was very disappointing. There were plenty of staff available and it was not very busy. There was only 1 member of staff behind the bar too, which seemed to take a long time to get served!!

2026年2月26日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hi Sam, thank you for taking the time to review Tenpin Rochdale! We're sorry to hear that there had been issues with the cleanliness at the lanes and the service during your visit. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Rochdale'. We hope to see you again soon for a better experience. Best wishes - Adelaide

5つ星のうち5の評価

Had a fantastic time bowling with my…

Had a fantastic time bowling with my partner. We played 3 games. The new bowling alley is much better.

2026年3月3日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hi Kevin, thank you for taking the time to leave a 5* rating and review of Tenpin Rochdale. It's lovely to hear that you had a great time and we do hope to see you back again for another striking time.
Take care,
Kirsty

5つ星のうち5の評価

We all loved it and easy prebook and…

We all loved it and easy prebook and pleasant staff

2026年2月20日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hi there, thank you for the fab 5* rating for Tenpin Rochdale! We're delighted to hear that you had a great visit and that you found it easy to book. We can't wait to welcome you back again soon! Best wishes - Adelaide

5つ星のうち5の評価

Great experience

On arrival, reception were pleasant and helpful. The area was clean, even though the building was having alterations done.
Bowling area clean, and everything really straightforward to operate.
Went with our grandchildren during the half term break. We had a really good time, and a great experience. Would definitely recommend Tenpin good atmosphere

2026年2月20日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hello Gill, Thank you for taking your time to leave us a great 5* review for our Tenpin in Rochdale! We are so pleased to hear that you had a great time with us. We will pass your lovely feedback onto our team! We do hope to see you again very soon for some more bowling fun. Best Wishes - Kimberley

5つ星のうち3の評価

Good fun, but issues with other kids

It’s a great place to take children during school holidays and all five of them loved it. However, there is clearly an issue with kids just arriving at the venue, with no intention of bowling, no adults with them. At one point there were around 10 children running around the place screaming, a couple of little ones were knocked over because of them. You need to have someone manning the doors and checking that bookings have been made. It’s not a place for feral kids to spend the day. Apart from that, the staff are lovely, and my gang had fun.

2026年2月19日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hi Gill,
We appreciate you bringing the unsupervised children issue to our attention. We're glad your children enjoyed their visit, and we'll address the concerns about venue access to ensure a safer environment for everyone. We value your feedback. Best wishes - Clare

5つ星のうち5の評価

Had a fantastic time

Had a fantastic time

2026年2月21日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hello Michelle, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time with us. We do hope to see you again soon. Many Thanks - Kimberley

5つ星のうち5の評価

Great night

Great night, as always. Things have moved around slightly but still great atmosphere and lovely staff

2026年2月26日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hello Michelle,
Thank you for taking the time to rate Tenpin Rochdale 5 stars. We're happy to hear that you had another great night! We appreciate your positive feedback regarding the atmosphere and our lovely staff, even with the changes. We hope you enjoy the refurbishment and we hope to welcome you back again soon. All the best ~ Laura

5つ星のうち5の評価

Very good staff

Very good staff. Had a problem with the bowling lane. The problem was solved straight away.

2026年2月21日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hello Kabzy,
Thank you for taking the time to rate Tenpin Rochdale 5 stars. We're glad you enjoyed your experience and that our staff resolved the bowling lane issue quickly. Thank you for your positive feedback; we appreciate it! We look forward to welcoming you back again soon. All the best ~ Laura

5つ星のうち3の評価

Not sure why you’d ask for reviews…

Not sure why you’d ask for reviews during renovations. Major disruption due to that. The place was packed in spite of this. Loud, messy, can never find enough balls suitable for kids, having to hunt for ramps for them, not great. It’s time we ditched the Covid plastic barriers and created more comfortable seating and turned the heating on. Sign of the times. Don’t let Rochdale go.

2026年2月16日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hi Gillian, thank you for taking the time to review Tenpin Rochdale! We're sorry to hear that the refurbishments had impacted your visit. We really appreciate your feedback and will ensure this is passed on. If you'd like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Rochdale'. Best wishes - Adelaide

5つ星のうち2の評価

Un clean areas

No lane greeting. Had to grab the cleaning products from the bar area and clean sides ipad touch screen plus the lane separation screen cause there was drinks takeaway wrapping plus ketch up just everywhere. Not great when it was a family party do

2026年2月14日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hi Gary
We appreciate you taking the time to share your experience. We are sorry the lane wasn't properly prepared for your family party and that cleaning supplies weren't readily available. We'll address this to ensure a better experience for our guests. If you would like to discuss this, please send an email to customer.feedback@tenpin.co.uk with the subject as "Review - Rochdale" and the details. We can then reach out directly. Best wishes - Clare

5つ星のうち4の評価

Friendly place but music way too loud

Friendly place but music way too loud. We won’t be returning because of the music sorry

2026年2月14日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hello Vicky,
Thank you for taking the time to rate Tenpin Rochdale 4 stars. We appreciate your feedback and are sorry the music was too loud for you. We will consider this to improve the atmosphere for our customers. All the best ~ Laura

5つ星のうち5の評価

Good family friendly

Great customer service and lovely place for young families

2026年2月7日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hi Anila, thank you for the lovely 5* rating and review for Tenpin Rochdale! We're so pleased to hear that you enjoyed your visit and the service from our team. We look forward to welcoming you back again soon! Best wishes - Adelaide

5つ星のうち3の評価

When we went to Rocdale for…bowling

When we went to Rochdale for bowling,they are part way through renovations. This did impact on the visit. There are fewer lanes available. There are pool tables to the rear of the lanes (Don't know if this is going to be a permanent now. ) We found the venue to be cold. The staff were lovely, doing their best under the circumstances. We will wait a while before going back,hopefully when the renovations are completed.

2026年1月29日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hi Christine, thank you for your review of Tenpin Rochdale! We are sorry to hear that our renovations had a negative impact on your recent visit and we will be certain to forward this feedback on! In the meantime, we do hope you will still consider visiting us again soon and we hope to welcome you back for a more enjoyable experience! Best wishes - Mel

5つ星のうち5の評価

I really enjoyed your bowling

I really enjoyed your bowling
For last week Harry Mae and
William

2026年1月30日
Tenpin - Rochdale ロゴ

Tenpin - Rochdale からの回答

Hi William, what a fabulous 5* review of Tenpin Rochdale! We are delighted you all had such a great time and we can't wait to see you again soon for another 5* experience! Best wishes - Mel

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