Great atmosphere and lots to do. Staff were friendly, toilets nice and clean. I would have given 5 stars but we played the interactive darts and it didn’t always recognise your score. We tried to orde... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The venue is good & the bowling & arcade but the food arrangements are dire! They couldn’t take orders properly, the food is terrible, they were very very late with food then forgot half of it. Do not... もっと見る
企業が回答しました
Went for our Team Building/Summer Party day which we did a combination of Bowling, Laser Tag, Mini Golf and Escape Room. Booking process was really easy and the staff there were really friendly and ac... もっと見る
企業が回答しました
Excellent Had problems with excessive heat on our first visit due to heatwave and air con breakdown But I have to say a big thank you To MASON the manager and his staff His helpfulness and... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Auckland Road, Southampton, SO15 0SD, Southampton, 英国
- 0333 034 6100
4.1
ほぼ満足
283件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Tenpin - Southampton からの回答
Hi Emma
We love that you love to visit us and can't wait to see you soon. We appreciate your feedback. Best wishes - Clare
very helpful staff and affordable prices
2026年3月25日
Tenpin - Southampton からの回答
Hello Faye, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Southampton. We are so glad that you found our team helpful and our found our prices good value for money. We do hope to see you again very soon. Many Thanks- Kimberley
We had a great day it was my 4yr old…
We had a great day it was my 4yr old sons first time bowling and he throughly enjoyed it. There is so much to do here from bowling to the arcades, soft play and so much more. It’s great for all ages and we can’t wait to come back.
2026年3月25日
Tenpin - Southampton からの回答
Hello Jody, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Southampton. We are so pleased to hear that you had a great day at our location. We look forwards to seeing you all again very soon. Many Thanks - Kimberley
Great activities for all the family…
Great activities for all the family staff friendly and helpful would like to make a mention to team members Faith John and Riley always happy and helpfull ..down point is the ladies toilets often blocked and messy
2026年3月24日
Tenpin - Southampton からの回答
Hi Joanne
We're glad you enjoyed the activities and found our team helpful. We appreciate you mentioning our team members. We're sorry the restroom cleanliness was not satisfactory and will address this. Thank you for your feedback. Best wishes - Clare
Great birthday party for my son
2026年3月22日
Tenpin - Southampton からの回答
Hi Wioletta
We're so happy to hear that your son had a great birthday party! Thank you for sharing your positive experience with us. Best wishes - Clare
Juliaaaaaaaa
Juliaaaaaaaa! What a woman - thank you for treating my 9 year old niece to balloons on her birthday 🎁 You made her feel extra special on your surprise approach 🌟 Fantastic facilities too, love the refurb!
2026年3月25日
Tenpin - Southampton からの回答
Hi there, thank you for the brilliant 5* review for Tenpin Southampton! We're so pleased to hear that you had a lovely birthday celebration for your niece and that our team member had made this an even better experience. We will be sure to pass on your kind feedback, and we hope to see you again soon! Best wishes - Adelaide
Closed soft play charged me for 2 hours
Went to soft play at 6:15pm was told it was shutting at 7:30pm however did not say that online and then charged me £15 for two children even though it closed early
2026年3月25日
Tenpin - Southampton からの回答
Hi Elise, thank you for taking the time to leave a review of Tenpin Southampton. We are sorry to hear that the venue closed earlier than expected. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review -Southampton'. Please include as much detail as possible.
Take care,
Kirsty
Tenpin has had a glow up
Tenpin has had a glow up. Facilities were good, clean and tidy. Happy with our visit.
2026年3月15日
Tenpin - Southampton からの回答
Hi Steph, thank you so much for the fabulous 5* review of Tenpin Southampton! We are delighted you had a great time and loved our new look and we very much look forward to welcoming you back again soon! Best wishes - Mel
This place is such a better atmosphere now …
Staff were very friendly and the whole night was great catching up with friends.
2026年3月10日
Tenpin - Southampton からの回答
Hi Jo, thank you for leaving Tenpin Southampton a wonderful 5* rating and review! We appreciate you rating us 5 stars! We're so glad you had a great night catching up with friends, and that our team was friendly. We can't wait to see you again in the future! Best wishes - Rosie
Great place to go
So many things to do, you can easily spend a whole day there! Helpful staff & clean amenities too.
2026年3月7日
Tenpin - Southampton からの回答
Hi Stewart, thank you very much for the lovely 5* review of Tenpin Southampton! We're so happy you enjoyed your visit and found our staff helpful! It's also great to hear you appreciated the variety of activities and clean facilities and we can't wait to see you again soon! Best wishes - Mel
We are keen goers of Tenpin since the…
We are keen goers of Tenpin since the refurb. The soft play is great for my toddler to kill some energy in and it's always very clean! Which is rarely said about soft play! Bowling is great, the lights and UV are great.
2026年3月8日
Tenpin - Southampton からの回答
Hi Alice, what an amazing 5* review of Tenpin Southampton! It is so lovely to see you had such a great time with your family and that you found our venue clean with great lighting! We do hope you will visit us again soon and we can't wait to welcome you back! Best wishes - Mel
Girls enjoyed their bowling here!
Girls enjoyed their bowling here!
Alley was clean and ready to play.
2 x Adults & 2 kids
Good way to spend a rainy Sunday afternoon
2026年3月1日
Tenpin - Southampton からの回答
Hi Leilah, thank you for rating Tenpin Southampton 5*! We're so pleased to hear that you had a great visit with your family, and we look forward to seeing you again soon for more bowling fun! Best wishes - Adelaide
Tenpin - Southampton からの回答
Hi Ash, thank you for the 5* rating for Tenpin Southampton! We're glad to hear that our team provided a lovely service and that you enjoyed the venue. We hope to see you again soon! Best wishes - Adelaide
Brilliant Place
Absolutely love Tenpin. Lots of lanes with lively atmosphere. exciting & fun. Great experience.
2026年2月22日
Tenpin - Southampton からの回答
Hello Helen,
Thank you for taking the time to rate Tenpin Southampton 5 stars. We are delighted with the feedback and that you love the venue and that you find the atmosphere exciting and fun. We look forward to welcoming you back again soon for another memorable experience. All the best ~ Laura
Not up to normal standards …
Ladies loos out of order when arrived told we needed to use disabled, when going in there the floor was wet with a puddle and had a used nappy on the floor, when I spoke to a member of staff they said it would be sorted before leaving I had to change my babies nappy, the floor was still wet and nappy still on the floor,
When doing bowling we arrived to our lane to find someone else rubbish left there, we told staff and got told it would be sorted, it was not sorted until our food arrived!
2026年3月1日
Tenpin - Southampton からの回答
Hi there,
Thank you for your 3* review at Tenpin Southampton! We are very sorry to hear you found the venue wasn't as clean as expected on your most recent visit to us. Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed, and hope to welcome you back again very soon! Best wishes- Steph
A family experience
Really enjoyed bowling. Food ok.
Found it really noisy and music really loud and continuous. That said we enjoyed our visit.
Parking not great due to location and to be fair it was a wet weekend.
2026年3月1日
Tenpin - Southampton からの回答
Hi Wendy, thank you for the 4* rating of Tenpin Southampton. We are pleased to hear you had a fun time bowling. Your feedback will be passed on to the correct teams. Hope to see you again soon.
Take care,
Kirsty
Fun visit
Fun visit - it was clean and smart, and not too crowded.
The lady managing drinks orders was very patient, but she was doing it all on her own! Please bring on more staff Tenpin!!
2026年3月4日
Tenpin - Southampton からの回答
Hi Phillip, thank you for taking the time to leave a review of Tenpin Southampton. We are pleased to hear you had a fun visit. We appreciate your honest feedback and we will pass your comments to the correct team.
Take care,
Kirsty
Busy and not enough staff
Busy and not enough staff. Food took an hour to come out and was cold.
2026年3月1日
Tenpin - Southampton からの回答
Hi Lynsey, thank you for taking the time to leave a review of Tenpin Southampton. We are sorry to hear that wait times for food were longer than usual. Your feedback is important to us and we will ensure this is passed on to the correct teams for future improvement.
Take care,
Kirsty
Tenpin - Southampton からの回答
Hi there, thank you for the fabulous 5* review for Tenpin Southampton! We're thrilled to hear that you enjoy the venue and that you had a fun experience. We look forward to seeing you again soon! Best wishes - Adelaide
Me and my children have been coming…
Me and my children have been coming there for years even before it was done up it's fun the kids love it it's so good and now it's got so much more going on even more brilliant we have a right laugh
2026年2月22日
Tenpin - Southampton からの回答
Hello Linda,
Thank you for taking the time to rate Tenpin Southampton 4 stars. We are delighted that you have enjoyed the refurbishments and that you and your children make wonderful memories at our venue. We look forward to welcoming you back again soon and that the next visit is a 5 star experience. All the best ~ Laura
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