Great atmosphere and lots to do. Staff were friendly, toilets nice and clean. I would have given 5 stars but we played the interactive darts and it didn’t always recognise your score. We tried to orde... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Had a really good day staff was most welcoming and even know the venue was super busy we still got to our skittle lane
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The venue is good & the bowling & arcade but the food arrangements are dire! They couldn’t take orders properly, the food is terrible, they were very very late with food then forgot half of it. Do not... もっと見る
企業が回答しました
Went for our Team Building/Summer Party day which we did a combination of Bowling, Laser Tag, Mini Golf and Escape Room. Booking process was really easy and the staff there were really friendly and ac... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Auckland Road, Southampton, SO15 0SD, Southampton, 英国
- 0333 034 6100
4.1
ほぼ満足
280件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tenpin - Southampton からの回答
Hi Deborah, thank you for your 5* review of Tenpin Southampton! We're so glad to hear how much fun you had bowling and playing pool. See you again soon! Best wishes-Leila
Wasn’t very professional
There was only one member of staff who gave us the time of day, she was lovely!! The rest felt like it was an inconvenience even being there which was a shame since it was my birthday.
2026年8月20日
Tenpin - Southampton からの回答
Hi Rosie, firstly, thank you for leaving a review of Tenpin Southampton. It's disappointing to hear that you felt there was a lack of professionalism with the service you received. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Southampton' for somebody to get back to you regarding this. Best wishes-Leila
Lots to do in one place
Booking up online was very easy
Checking in was very quick and staff were efficient and friendly. When we finished our darts game we checked in for bowling, Evan though we were 15 minutes early, they gave us our lane straight away.
Ordering food and drinks to our lane was quick and very convenient. Overall we were very impressed with the place and staff.
It was easy to park and is free , but don’t forget to register your car number plate as soon as you arrive.
It was a good location as we are lucky enough to live 15 minutes away.
It has multiple activities to do, which makes it a fun place for everyone and a good day out.
2026年8月7日
Tenpin - Southampton からの回答
Hi Kim, thank you for your fantastic 5-star review of Tenpin Southampton! We're so pleased to hear that our booking process was easy and that our staff were efficient and friendly. It's also great to hear that you enjoyed both darts and bowling and was able to start early. We hope this means you would like to visit us again soon and we look forward to welcoming you back for more fun soon! Best wishes - Mel
Tenpin - Southampton からの回答
Hi there, thank you for leaving a 5* review of Tenpin Southampton! We're so glad to hear how helpful you found our staff and how much the children enjoyed bowling and the arcade games. See you again soon! Best wishes-Leila
Really enjoyable afternoon…
Really enjoyable afternoon entertainment, shame about the food though.
2026年8月6日
Tenpin - Southampton からの回答
Hello Mrs Morris,
Thank you for taking the time to rate Tenpin Southampton 5 stars. We're so glad you enjoyed the afternoon entertainment! We appreciate you taking the time to share your feedback regarding the food, and we'll certainly pass it along to the relevant teams for review. We hope to welcome you back again soon.
All the best ~ Laura
Very good value
Very good value! Lovely food and good prices for family’s. My granddaughter loved her time in tenpin. Friendly staff would recommend to any family. Will be back.
2026年8月12日
Tenpin - Southampton からの回答
Hello Consumer 4,
Thank you for taking the time to rate Tenpin Southampton 5 stars. We are so happy to hear you had such a lovely time and enjoyed the food and prices. It's fantastic that your granddaughter had fun and that you found our team friendly. We look forward to welcoming you and your family back again soon! All the best ~ Laura
It was very loud inside
It was very loud inside, my wife's Apple Watch actually triggered a dangerous volume alarm!
2026年8月12日
Tenpin - Southampton からの回答
Hello David,
Thank you for taking the time to rate Tenpin Southampton 2 stars. We appreciate you sharing your feedback regarding the noise level. We are actively looking into this to ensure a more comfortable environment for all our guests. We hope that you'll consider visiting again soon and that your next visit is a 5 star experience. All the best ~ Laura
Tenpin - Southampton からの回答
Hello Steven,
Thank you for taking the time to rate Tenpin Southampton 5 stars. We are so pleased you enjoyed your visit and found our venue clean and our team friendly. We appreciate your kind words and look forward to welcoming you back again soon. All the best ~ Laura
Great evening we had two games and…
Great evening we had two games and really enjoyed ourselves
2026年8月12日
Tenpin - Southampton からの回答
Hello Ms Wendy Brooks,
Thank you for taking the time to rate Tenpin Southampton 5 stars. We are so pleased to hear that you had such a great evening and enjoyed your games with us. We hope to see you again very soon for more fun! All the best ~ Laura
Everyone was friendly and we were able…
Everyone was friendly and we were able to play darts and have a good time. Please let staff know as it must be a hectic job with all the noise, lights and people! Thank you
2026年8月6日
Tenpin - Southampton からの回答
Hello Alice, Thank you for taking your time to leave us a lovely 5* review. We are so pleased to hear that everyone had a great time. We will pass your feedback onto our team to show your appreciation! We do hope to see you again very soon. Many Thanks - Kimberley
A great time was had by all!
I took my daughter & two grandchildren to Tenpin. We did bowling, laser attack, and an escape room, and what acgreat time we had!
2026年8月6日
Tenpin - Southampton からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you all had a great time taking part in all of our activities! We do hope to see you all again very soon. Many Thanks - Kimberley
Tenpin - Southampton からの回答
Hi Eric
Thank you for the fantastic 5-star review! We are so happy to hear that you had an awesome time and that our team provided excellent service. We hope to see you again soon! Best wishes - Clare
We tried out the crazy golf…
We tried out the crazy golf unfortunately at least 3 of the holes were not functioning correctly which was very frustrating, later we found out the golf is a separate company but with no representation we can only complain online should be a better system in place, but the golf was very good on the whole.
2026年8月6日
Tenpin - Southampton からの回答
Hi Paul
We appreciate you sharing your experience with the crazy golf. We are sorry to hear about the issues with the non-functioning holes and the frustration this caused. We will pass this feedback through to the correct party. Best wishes- Clare
Love this place and the staff very nice…
Love this place and the staff very nice place to hang out with friends!!
2026年8月6日
Tenpin - Southampton からの回答
Hi Amber, thank you for leaving a 5* review of Tenpin Southampton! It's lovely to hear how much you enjoy coming to visit and how friendly you find our staff. See you again soon! Best wishes-Leila
Great fun
Great fun , took my team it was well organised the staff were attentive and helpful. We will be back to try the other activities !
2026年8月6日
Tenpin - Southampton からの回答
Hi Allison
Thank you for the fantastic 5-star review! We are so pleased to hear you and your team had a great time and found our staff attentive. We look forward to welcoming you back to try our other activities! Best wishes - Clare
Tenpin - Southampton からの回答
Hello, thank you very much for the excellent 4* review of Tenpin Southampton! We are delighted you had such an enjoyable visit and we very much look forward to welcoming you back again soon! Best wishes - Mel
Good variety
The building offers a good time. Bowling is great and the arcade has a decent variety. Done an escape room and the gold before as well. Golf seems like it needs a bit of repair but it wasnt an issue when it came to playing it. Drink service can be a little slow is the only thing that I could criticise.
2026年8月6日
Tenpin - Southampton からの回答
Hi Oliver, thank you for your 4-star rating of Tenpin Southampton and for sharing your feedback. We're glad to hear you enjoyed the bowling, arcade, and escape room. We also appreciate you bringing the Tenpin golf and drink service to our attention and we will be sure to share your feedback with the appropriate team! In the meantime, we hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Had to wait in queud a while despite…
Had to wait in queud a while despite booking online. Next door lane took our bowling balls and made it awkward plus guy tried to grab bowling ball again during turns. Nasty group!
2026年8月6日
Tenpin - Southampton からの回答
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Southampton. We are sorry to hear the wait that you had before being able to play the activities. We will pass your comments onto our team to help us gain those final stars. We do hope to see you again soon for a more enjoyable visit. Many Thanks - Kimberley
Tenpin - Southampton からの回答
Hello Deanne, Thank you for taking your time to leave us a great 5* review for our Tenpin at Southampton. We are thrilled to hear that you found us great value for money. We do hope to see you all again very soon. Many Thanks - Kimberley
Tenpin - Southampton からの回答
Hi Mandy
Thank you for the fantastic 5-star review! We are so pleased to hear that you found the booking process easy and that our entire team was friendly and welcoming during your visit. We look forward to seeing you again soon! Best wishes - Clare
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