Staff are well presented, polite, food cleared promptly, easy to book came with Daughter and Granddaughters, so ages varied from 67 down to 8. We had a great time Nannie won yeah lol. Few goes in the... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It wasn’t overly busy but there is never enough staff available. The staff that were working though were lovely and very professional; having to apologise for waiting so long and very accommodating.... もっと見る
企業が回答しました
We went on Thursday 27th Aug, and wow, shocking. A tall guy who is a "manager" has a rancid attitude, he is arrogant and so unprofessional. He didnt care to fix and problems, he pranced around like... もっと見る
企業が回答しました
Easy to book online, and the staff were helpful when we needed the buffers up and had an issue with the ball return machine.
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Greyfriars Place, Stafford, ST16 2SD, Stafford, 英国
- 0333 034 6100
4.3
優良
139件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Brilliant very clean and lovely…
Brilliant very clean and lovely atmosphere lovely staff really enjoyed it
2026年5月19日
Tenpin - Stafford からの回答
Hi Theresa, what a fabulous 5* review of Tenpin Stafford! It is great to seen you had a fun visit and enjoyed the atmosphere and we are so happy you found our team friendly! We do hope this means you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Always a great time
2026年5月13日
Tenpin - Stafford からの回答
Hi Sara, thank you for the lovely 5* rating of Tenpin Stafford. We are delighted to hear that you had a great time! We hope to see you again soon for another 5* experience. Best wishes, Jade
Great place to go and spend family time
2026年5月13日
Tenpin - Stafford からの回答
Hi there, thank you for your 5* rating of Tenpin Stafford. We really appreciate your comments. We hope to welcome you again soon to have another fun time with the family. Best wishes, Jade
Good value tuesdays
2026年4月15日
Tenpin - Stafford からの回答
Hi Lilian, thank you so much for rating Tenpin Stafford 5*! It's great to receive this lovely feedback regarding our 50% Tenpin Tuesday deal. We hope to welcome you back soon! Best wishes, Jade
Tenpin - Stafford からの回答
Hello Hatti,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We appreciate you taking the time to leave us a wonderful review! It's great to hear you enjoyed your visit with our team. We look forward to welcoming you back again soon. All the best ~ Laura
Really had a great time
Really had a great time, nothing was wrong, that's why I rated you 5 stars
2026年5月6日
Tenpin - Stafford からの回答
Hi Kieron! Thank you so much for the 5* rating of Tenpin Stafford. We can't wait to welcome you back soon! Best wishes, Jade
Tenpin - Stafford からの回答
Hi Jacko, thanks for leaving a rating and review for Tenpin Stafford!
We appreciate your feedback and are happy to hear that our services met your expectations. Thank you for taking the time to share your experience. We hope to welcome you back again soon! Best wishes - Rosie
Really helpful team sorting bowling for…
Really helpful team sorting bowling for 12 of us and a paraplegic gentleman lovely time
2026年5月6日
Tenpin - Stafford からの回答
Hi Rachel, thanks for leaving a rating and review for Tenpin Stafford!
We're happy to hear that our team was helpful in arranging bowling for your group. We're glad you all had a lovely time! We hope to see you again in the future! Best wishes - Rosie
The group of 22 thoroughly enjoyed…
The group of 22 thoroughly enjoyed themselves. The food was good and generous. Everyone has asked for another evening to be arranged.
Thank you for the excellent hospitality
2026年5月6日
Tenpin - Stafford からの回答
Hello Jeremy,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We're delighted your group of 22 had such a good time! It's great to hear the food was enjoyed and that everyone wants to return. Thank you for your kind words about our hospitality. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Lovely friendly staff
Lovely friendly staff, very helpful, shame the pizza we ordered was very small hardly any cheese on and looked burnt for the price we paid.
2026年5月6日
Tenpin - Stafford からの回答
Hello Kate,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We appreciate your kind words about our staff. We're sorry the pizza wasn't up to par and appeared burnt with little cheese for the price. We'll address this to ensure better quality. Thanks for the feedback and we look forward to welcoming you back again soon. All the best ~ Laura
Staff were great and very friendly
Staff were great and very friendly. The kids really enjoyed it/the party.
2026年5月6日
Tenpin - Stafford からの回答
Hello Thomas,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We're happy to hear that our friendly staff made your visit enjoyable and the kids had a great time at the party. We look forward to welcoming you back again soon. All the best ~ Laura
Booked spur of the moment for me and my…
Booked spur of the moment for me and my son bank holiday Monday, arrived a little earlier than we needed so we thought we would get a coffee and a can of pop and chill to which the last said world you like to go on now? We said yes that very much, lovely young lady on reception, grabbed a coffee and a slushie for my son and the guy who served us was very friendly and helpful. We played our games of bowling and then went to have a bruise in the arcade, what I would day is the only disappointment was the fact that some games my son wanted to play were cash only and I rarely take cash now some however were card and that did keep him amused still. Overall we would definitely go again.
2026年5月6日
Tenpin - Stafford からの回答
Hello Simon,
Thank you for taking the time to rate Tenpin Stafford 4 stars. We're glad you enjoyed your visit with your son! We appreciate your feedback regarding the arcade games and cash payments. We will consider this as we improve our offerings. Thank you! All the best ~ Laura
Tenpin - Stafford からの回答
Hi Sarah, thanks for leaving a rating and review for Tenpin Stafford! We're happy to hear that you received excellent service. It's great to know our servers were so helpful! Thank you for your positive feedback. We look forward to seeing you again soon! Best wishes - Rosie
Birthday party at lasr tag
My son had his birthday party at laser tag at Tenpin and I cannot praise the place and the staff enough. All the staff were so friendly and couldn't do enough to make it as special as possible for my son and his friends. The experience they had was amazing and they all loved it. Thank you
2026年4月25日
Tenpin - Stafford からの回答
Hello Holly, Thank you for taking your time to leave us a brilliant 5* review for our Tenpin in Stafford. We are so pleased to hear that your Son enjoyed his birthday celebrations with us. We are so pleased to hear that all of the children enjoyed the party. We will pass your feedback onto our team. We do hope to see you again soon. Many Thanks - Kimberley
Plenty of activities for both children…
Plenty of activities for both children and Adults... The staff are always friendly, professional and go out of their way to look after their guests.
The only two small issues I would highlight with this venue is the food and drink are a little expensive for what you're getting... Plus there are no places to charge your phone so if Dad wanted to relax and catch up with friends etc while the children run around and spend his money then it would be handy to have somewhere to charge up during his visit.
Otherwise, everything else is spot on... Keep up the good work
Ps. A loyalty scheme might be good to build points and earn rewards for regular visits 🤔
2026年4月15日
Tenpin - Stafford からの回答
Hi Barrie, thank you for the 4* rating of Tenpin Stafford. We're happy you enjoyed the activities and our team's service! We appreciate your feedback and will ensure this is passed on to the correct team. We look forward to welcoming you back again!
Take care,
Kirsty
A little bit expensive for a family of…
A little bit expensive for a family of 3 when locally there are cheaper venues for bowling.
Lack of staff to assist setting up the lanes.
But we enjoyed our grandsons birthday treat
2026年4月21日
Tenpin - Stafford からの回答
Hi Jackie
We appreciate you celebrating your grandson's birthday with us. We're sorry that the cost and staffing levels affected your experience. We'll consider your comments as we improve. Best wishes - Clare
Laser tag
We had a great time we used the laser tag facility, the area seemed clean, staff were helpful and informative thank you
2026年4月18日
Tenpin - Stafford からの回答
Hello Kirsty, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had a great time at our Tenpin in Stafford. We do hope to see you again very soon. Many Thanks - Kimberley
Friendly staff
Friendly staff, straight in, the food was bought to us while playing and abit if fun in the arcades after
2026年4月21日
Tenpin - Stafford からの回答
Hello Michael,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We're happy you found our staff friendly and that you enjoyed the convenience of having food brought to you while playing, plus the arcade fun. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Tenpin - Stafford からの回答
Hi Claire
We appreciate your 5-star rating! We are so glad you enjoyed the friendly staff and the cleanliness of our venue; thank you for the feedback. Best wishes - Clare
Not a great experience!
Arrived at the allocated time, table was not ready, was told this was because a previous party had not vacated the table yet which we accepted however the actual party was due to start laser tag at 12 but a previous party were still in there until 12.20, communication was poor, I had to keep asking what was happening, was told it was because there were back to back parties however the first party started at 10 and they last on average 90 mins to 2 hours, if you cannot accommodate back to back parties then they should not be offered. Had twelve 9 year olds to try and entertain for nearly 40 mins! They did later offer us 6 free games as an apology however I don’t think we will be back. The kids did enjoy the actual party once it got started!
2026年4月11日
Tenpin - Stafford からの回答
Hello Rachael,
Thank you for taking the time to rate Tenpin Stafford 3 star. We appreciate you taking the time to share your experience. We are sorry that the party did not start on time and for the poor communication. We will review our scheduling and communication to improve the experience for future parties. We are glad the kids ultimately enjoyed the party. All the best ~ Laura
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