The whole experience is enjoyable even queing at reception lol as everyone seems happy in their job. Always spotlessly clean inc the toilets. Food was hot and good value for money. Will definitely b... もっと見る
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We had a really good time celebrating a birthday. I had an issue with the toilet, but once I informed the staff it was dealt with immediately. My only negative would be, having paid for two games o... もっと見る
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Bar staff were lovely and we got our lane rather quickly. When ordering food via the QR code, there seemed to have been some issues when the order went through and changes that had been requested hadn... もっと見る
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Visited for my daughter and her friends joint party at Tenpin Swansea. It was fantastic, well planned and managed, the staff on shift were lovely,chatty and friendly - all were great with the children... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Parc Tawe, The Strand, Swansea, SA1 2AX, Swansea, 英国
- 0333 034 6100
4.3
優良
126件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tenpin - Swansea からの回答
Hi Aimee, thank you for your fantastic 5-star review of Tenpin Swansea! We are so pleased to hear that you enjoyed the atmosphere and found our team to be lovely and efficient. We appreciate your kind words and we can't wait to see you again soon! Best wishes - Mel
Great from start to finish
Great from start to finish. The ladies working that morning were brilliant. Nothing was to much.
2026年8月6日
Tenpin - Swansea からの回答
Hey Jenny, thank you so much for the amazing 5* rating and review of Tenpin Swansea. We're delighted to hear that you had a great time and that the team provided brilliant service. Hope to see you again soon!
Take care,
Kirsty
Tenpin - Swansea からの回答
Hello Diane, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you enjoyed your recent trip to our Tenpin in Swansea. We are thrilled to hear that everyone enjoyed the game. We do hope to see you again very soon. Many Thanks - Kimberley
The whole experience is enjoyable even…
The whole experience is enjoyable even queing at reception lol as everyone seems happy in their job.
Always spotlessly clean inc the toilets.
Food was hot and good value for money. Will definitely be back with grandchildren
2026年8月6日
Tenpin - Swansea からの回答
Hi Rosemary, thank you for the 5* rating of Tenpin Swansea. We're so pleased to hear that you had such an enjoyable experience, from our happy team to the spotless facilities and great value food. We can't wait to welcome you and your grandchildren back again soon!
Take care,
Kirsty
Staff was very helpful
Staff was very helpful. Nice enviroment. Pitty about the toilets, not very clean. Other than that my experiece was good
2026年8月6日
Tenpin - Swansea からの回答
Hi Angel, thank you for the 5* rating of Tenpin Swansea. We're pleased to hear you have a nice time and that the team were helpful. Your feedback is important to us and we will ensure this is passed on to the relevant team for future improvement.
Take care,
Kirsty
It was a fun day from start to finish…
It was a fun day from start to finish and the staff made us feel welcome
2026年7月29日
Tenpin - Swansea からの回答
Hi there, thank you so much for this amazing 4* review of Tenpin Swansea! We are so happy you had a fun day and received excellent customer service from the team. We can't wait to welcome you back soon! Best wishes, Jade
It was great family fun and also the…
It was great family fun and also the staff were helpful making sure we were happy
2026年7月29日
Tenpin - Swansea からの回答
Hello Christopher,
Thank you for taking the time to rate Tenpin Swansea 5 stars. We appreciate you taking the time to leave such a wonderful 5-star review! We are so happy to hear that you had a great time with your family and that our team helped make your visit enjoyable. We look forward to welcoming you back again soon! All the best ~ Laura
Was very enjoyable and drinks are very cheap
Great Experience fantastic day out and drinks were cheap
2026年7月29日
Tenpin - Swansea からの回答
Hi Geraint, thank you for the fab 5* review for Tenpin Swansea! We're thrilled to hear that you had a great experience and that you enjoyed the drinks. We look forward to seeing you again soon! Best wishes - Adelaide
Children thoroughly enjoyed playing…
Children thoroughly enjoyed playing tenpin bowling and the newly improved environment and facilities were great.
2026年7月22日
Tenpin - Swansea からの回答
Hi there, thank you so much for this amazing 5* review of Tenpin Swansea! We are delighted that the children enjoyed the bowling and that you enjoyed our newly improved facilities! We will be sure to pass this fab feedback on. Best wishes, Jade
Tenpin Party
Visited for my daughter and her friends joint party at Tenpin Swansea. It was fantastic, well planned and managed, the staff on shift were lovely,chatty and friendly - all were great with the children. The parties are great value for money, would highly recommend.
2026年7月22日
Tenpin - Swansea からの回答
Hi there, thank you for rating Tenpin Swansea 5*! We are so glad to hear these lovely comments regarding our birthday parties and the value for money. We will be sure to pass your comments on regarding our staff too. Thanks again! Best wishes, Jade
Tenpin - Swansea からの回答
Hi Marie, thank you very much for the wonderful 5* review of Tenpin Swansea! It is brilliant to see so much fun was had and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel
Great facilities
Great facilities. Really clean. Very friendly staff. Booked time slot in advance and it was available right on time with no waiting. Great choice of food and drinks.
2026年7月22日
Tenpin - Swansea からの回答
Hello Tracey,
Thank you for taking the time to rate Tenpin Swansea 5 stars. We are so pleased to hear that you enjoyed our facilities, found them clean, and experienced friendly service. It's wonderful that your pre-booked time slot was ready for you and that you appreciated our food and drink selection. We look forward to welcoming you back again soon! All the best ~ Laura
Fun day at bowling
Fun day at bowling, the staff are so friendly and welcoming, they actually went above and beyond on our visit Thank you 😊
2026年7月9日
Tenpin - Swansea からの回答
Hi Nicola, thank you for your 5* review of Tenpin Swansea! We're so glad to hear how much fun you had at our bowling alley and that you received such a high standard of customer service. See you again soon! Best wishes-Leila
The booking in process was quick and we…
The booking in process was quick and we enjoyed our games. The only issue we had was the card machine to pay for drinks, which was very slow.
2026年7月14日
Tenpin - Swansea からの回答
Hi Katrina, thank you for the 4* rating of Tenpin Swansea. We're happy to hear you enjoyed your recent visit and that the booking in process was quick and sufficient. Your feedback is important to us and we will ensure this is passed on for future improvements.
Take care,
Kirsty
We had a really good time celebrating a…
We had a really good time celebrating a birthday. I had an issue with the toilet, but once I informed the staff it was dealt with immediately.
My only negative would be, having paid for two games online in advance, when we decided to play one more, it worked out quite expensive. Perhaps, in an instance like this, the price could be more reasonable. However, it didn't spoil our positive experience on the day.
2026年7月14日
Tenpin - Swansea からの回答
Hi Joan, thank you for the lovely 5* rating of Tenpin Swansea. We're so glad you had a really good time celebrating a birthday with us. We appreciate you letting us know about the toilet issue, and we're pleased our staff resolved it quickly. We will ensure your feedback is passed on to the relevant team. We hope to see you again soon!
Take care,
Kirsty
Pleasant and helpful staff.
Pleasant and helpful staff.
Very pleased with the price of the bowling and the food
2026年7月14日
Tenpin - Swansea からの回答
Hi Louise, thank you for your 5* review of Tenpin Swansea! We're so glad to hear that you found our staff pleasant and helpful and that you were so pleased with the pricing of our bowling and food. We look forward to welcoming you back again soon! Best wishes-Leila
The ladies toilets were awful
The ladies toilets were awful, terrible smell and generally dirty with stuff all over the floor, also karaoke booth was extremley hot, would have been more enjoyable if air con or fans provided
2026年7月14日
Tenpin - Swansea からの回答
Hi there, thank you for taking the time to review Tenpin Swansea! We're very sorry to hear that there had been an issue with the cleanliness of the toilets, and that the karaoke room had been very hot. We will ensure your feedback is passed to the correct team to be looked into and for future improvements to be made. We hope to see you again soon for a better experience! Best wishes - Adelaide
Tenpin - Swansea からの回答
Hello Mr David Blackmore,
Thank you for taking the time to rate Tenpin Swansea 1 star. We are sorry to hear that you found the venue grubby. We hope that the rest of your visit was enjoyable. We hope to welcome you back again soon and that the next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Tenpin - Swansea からの回答
Hi Philip, what a lovely 5* review of Tenpin Swansea! It is wonderful to see you had a great time and found our team super helpful and we can't wait to see you again soon! Best wishes - Mel
We were a walk in decided last minute…
We were a walk in decided last minute to treat our 5 year old on a Friday night it was easy to book friendly staff
2026年7月3日
Tenpin - Swansea からの回答
Hi Rebecca, what a wonderful 5* review of Tenpin Swansea! We are so pleased you had fun with your family on your recent visit and we hope to welcome you back again soon! Best wishes - Mel
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