Our grandchildren thoroughly enjoyed the bowling and playing pool. Checking in at the desk was easy. The meeting venue has benefited from new, more comfortable seating. However, a MAJOR let down were... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My daughter and her friends really enjoyed bowling for her birthday. We had the deal with the children's meal. Every basket was empty, so im assuming everyone enjoyed 😁 also noticed a karaoke room, s... もっと見る
企業が回答しました
Had a great time however, both male and female toilets were beyond disgusting with urine everywhere (yes in both female and male toilets) and sick all across one of the male toilets. Glass cups were l... もっと見る
企業が回答しました
Brilliant place to have a good time. They offer bowling, arcade and escape rooms. There is fun for all ages. It is relatively cheap. The customer service is great, everyone seems to have a great attit... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Parc Tawe, The Strand, Swansea, SA1 2AX, Swansea, 英国
- 0333 034 6100
4.2
ほぼ満足
153件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick check-in
Quick check-in
Booked online super easy.
Great fun.
Great location loads to keep everyone occupied
2026年4月8日
Tenpin - Swansea からの回答
Hi Helen,
Thank you for your amazing 5* review at Tenpin Swansea! It's great to hear you've had such a lovely time on your recent visit to us. We are delighted you've had no issues with your check in upon arrival and hope to welcome you back again very soon! Best wishes- Steph
Booked my daughters birthday party here…
Booked my daughters birthday party here for her and 11 kids, can’t fault the price and everything included, staff were amazing
2026年4月15日
Tenpin - Swansea からの回答
Hi Rebecca, what a fantastic review of Tenpin Swansea! We are really happy to see you had a great time celebrating your daughters birthday and found this good value for money! We are also pleased to hear you found our team amazing and we can't wait to see you again soon! Best wishes - Mel
Easy to book online
Easy to book online. Very friendly staff and great fun all round. Highly recommended for parents to keep highly energised teens entertained. My boy and I had a great time. My thanks to the staff for running a great venue for families and cool youngsters.
2026年4月15日
Tenpin - Swansea からの回答
Hi Clive, thanks for leaving a rating and review for Tenpin Swansea!
We're happy to hear that booking was easy and that you had great fun! It's wonderful the staff made your visit special and that your family enjoyed the venue. We appreciate your recommendation and we hope to see you again very soon! Best wishes - Rosie
Great family fun
Great family fun, quick service with check in and food hopefully will be enjoying again this year
2026年4月15日
Tenpin - Swansea からの回答
Hi Amanda, thank you for the 5* review for Tenpin Swansea! It's great to hear that you had a fun time with your family and that you enjoyed the service and the food. We hope to see you again soon! Best wishes - Adelaide
Good experience
No faffing about, straight to the bowling lane. Staff were nice and accommodating as well as the state of the site itself.
2026年4月15日
Tenpin - Swansea からの回答
Hi Evan, thank you for the fab 5* rating for Tenpin Swansea! We're delighted to hear that you enjoyed the service from our team and the venue, and we look forward to seeing you again soon! Best wishes - Adelaide
Tenpin - Swansea からの回答
Hi there, thank you for rating Tenpin Swansea 5*! We're thrilled to hear that you always have fun and find our booking process online to be straight forward. We can't wait to see you back again soon! Best wishes, Jade
Tenpin - Swansea からの回答
Hi Liz, thank you for the excellent 5* rating for Tenpin Swansea! We're so glad to hear that you enjoyed the service, pricing and the atmosphere, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Staff very friendly
Staff very friendly, food was excellent, staff goes out of there way to support you in the arcade
2026年4月8日
Tenpin - Swansea からの回答
Hi Nicola, thank you for leaving Tenpin Swansea an amazing 5* rating. We are thrilled to hear you enjoyed the food you ordered and that our staff had a positive impact on your visit. We hope to welcome you again soon! Best wishes - Kaylee
Well impressed
Well impressed with the new bowling lanes and the whole new set up of Tenpin swansea. Great night out. Easy to book. Easy to park.
2026年4月8日
Tenpin - Swansea からの回答
Hello Donna, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Swansea! We are thrilled to hear that you had a great evening with us and found us easy to book with. We do hope to see you again very soon. many Thanks - Kimberley
Tenpin - Swansea からの回答
Hello John, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to us. We do hope to see you again very soon. Many Thanks - Kimberley
My wife and 5 year old had a great time…
My wife and 5 year old had a great time as well as the arcade which is great. It is so much better since the renovation.
2026年4月1日
Tenpin - Swansea からの回答
Hi there,
Thank you for your fantastic 5* review at Tenpin Swansea! it's great to hear you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Tenpin - Swansea からの回答
Hi Andrew! What a brilliant 5* review of Tenpin Swansea! We are so happy you had a great family day out with us and we can't wait to see you all again soon for some more bowling fun! Best wishes - Mel
Tenpin - Swansea からの回答
Hi Aj,
Thank you for your fantastic 5* review at Tenpin Swansea! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Tenpin - Swansea からの回答
Hi Jeremy, what a wonderful 4* review of Tenpin Swansea! We are delighted you had a great first visit your grandson and we can't wait to welcome you back again soon! Best wishes - Mel
Had a great time staff were very…
Had a great time staff were very helpful and my grandsons had a wonderful time
2026年4月1日
Tenpin - Swansea からの回答
Hi Wayne, what a great 5* review of Tenpin Swansea! We are thrilled you had a fun time with your grandson and found our team very helpful and we can't wait to see you again soon! Best wishes - Mel
Good service even though it was busy…
Good service even though it was busy because it was the start of the school holidays, it was my daughters 15th birthday and they had the karaoke booth for half hour after bowling which was enjoyed by all, then the escape room, I find that since adding these extras into there it made the experience more enjoyable
2026年3月29日
Tenpin - Swansea からの回答
Hi Allison, thank you for the 5* rating of Tenpin Swansea. We're glad you enjoyed your experience, especially with the added attractions making your daughter's 15th birthday memorable. Thank you for your positive feedback!
Take care,
Kirsty
Super value for money and great fun
Very quick being served, very clean and well organised. Kids loved it! Such good value for money too
2026年3月30日
Tenpin - Swansea からの回答
Hi Kelly, thank you for taking the time to leave a 5* rating and review of Tenpin Swansea. We're delighted to hear that you had a great experience and that you received quick and great service. Hope to see you again soon.
Take care,
Kirsty
Decent
You can’t really get bowling wrong. The price of the drinks was excellent as half price Tuesday. The game play was good as well. Toilets are absolutely disgusting, not the first time. The pool tables are too close to the bowling lanes. Overall it does what it says on the tin
2026年4月1日
Tenpin - Swansea からの回答
Hi Anthony, thank you for the 4* review for Tenpin Swansea! We're so pleased to hear that you enjoyed the Tenpin Tuesday drinks offer and the bowling, however we're sorry to hear that there had been issues with the cleanliness of the toilets. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
We played air hockey for a bit and had…
We played air hockey for a bit and had fun but the counter wasn't working so only one side would recieve points
2026年4月1日
Tenpin - Swansea からの回答
Hi Jasmine, thank you for leaving Tenpin Swansea a 4* rating and review! We're glad you enjoyed the air hockey! We're also sorry to hear about the counter issue and appreciate you bringing this to our attention. We'll ensure this feedback is passed onto the correct teams for future improvements to be made. We look forward to seeing you again soon! Best wishes - Rosie
Tenpin - Swansea からの回答
Hi there
We're happy to hear that you received quick service in the sorting lane and with your drinks. Thank you for your positive feedback; we appreciate it. Best wishes - Clare
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。