My little daughter had her birthday celebrations there. Staff were lovely, couldn't have done anymore for us. Prices are decent, the kids and parents all loved it. Lovely experience, well worth the... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The staff and manager said no to change our food order. We would have been willing to pay any extra but was not given the choice. We felt very disappointed as the manager was clearly not concerned abo... もっと見る
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Karaoke was amazing all good absolutely fantastic. Drinks good and service fine and staff very helpful although was busy so an extra staff member on desk/ bar area would have been welcomed
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It was easy to arrange, the staff were helpful and pleasant and the karaoke was really enjoyable. A small tip though, the itinerary could have been explained a little better and Gemma didn't receive... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Crown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL, Walsall, 英国
- 0333 034 6100
4.3
優良
170件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good times at Tenpin
2026年4月21日
Tenpin - Walsall からの回答
Hello Paul, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Walsall. We do hope to see you again very soon. Many Thanks - Kimberley
It was a really good experience with…
It was a really good experience with the family I do recommend I feel like in my personal opinion they need more staff as we ordered from bowl ally for drinks but after waiting a long time we went to the bar to fetch them ourself cutting our bowling time down to missing turns
2026年4月17日
Tenpin - Walsall からの回答
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Walsall. We are pleased to hear that you had a great time with us. However, we are disappointed to hear that you had a long wait for your drinks, so collected them yourselves. We will pass your feedback onto our team so that we can look into this. Our apologies. We do hope to see you again very soon. Many Thanks - Kimberley
The howling ball got stuck has to wait…
The howling ball got stuck has to wait a while to continue with game
2026年4月16日
Tenpin - Walsall からの回答
Hi, thank you for taking the time to leave a review of Tenpin Walsall. We're sorry to hear that you experienced some issues while playing your game of bowling and that this took longer than expected to resolve. Your feedback is important to us and we will ensure your comments are passed on to the correct team. Hope to welcome you back again for a much better experience.
Take care,
Kirsty
My daughter had a great birthday here…
My daughter had a great birthday here with her friends. The pizza however wasn't great. And also they did a guess the age of staff members that actually ruined the games.
2026年4月21日
Tenpin - Walsall からの回答
Hello Daljit,
Thank you for taking the time to rate Tenpin Walsall 4 stars. We're glad your daughter enjoyed her birthday with friends. We appreciate your feedback regarding the pizza and the games played. We will review these areas to improve our service. All the best ~ Laura
Tenpin - Walsall からの回答
Hi Jamal, thank you for the 5* rating of Tenpin Walsall. We're happy to hear you had a great time and we look forward to welcoming you back again for another fun time.
Take care,
Kirsty
Staff is rude and unprofessional
Staff is rude and unprofessional. And very disrespectful and discriminatory. One of the staff member literally swears in front of the manager and i tried to told her she goes no nothing happened like that
2026年4月15日
Tenpin - Walsall からの回答
Hi Rukhsar
We regret to hear about the experience you described. We would like to look into this further and ask you to email customer.feedback@tenpin.co.uk with the details and subject "Review - Walsall". We can then reach out to you directly. Best wishes - Clare
Tenpin - Walsall からの回答
Hi there
We appreciate you taking the time to share your positive experience! We are so happy to hear that our staff were helpful and polite. Best wishes - Clare
Tenpin - Walsall からの回答
Hi Sharon, thanks for leaving a rating and review for Tenpin Walsall! We're so happy you had a great time and that our staff were friendly! Thank you for your wonderful feedback; we appreciate it a lot! We hope to see you again very soon! Best wishes - Rosie
Tenpin - Walsall からの回答
Hi Kirsty, thank you for rating Tenpin Walsall 5*! We're so glad to hear that you had a great day out and we can't wait to see you back again soon! Best wishes - Adelaide
We had a great time for my daughter…
We had a great time for my daughter birthday but only let down was the pizza wasn't very nice
2026年4月15日
Tenpin - Walsall からの回答
Hi Stephanie, thank you for the fab 5* review for Tenpin Walsall! We're so pleased to hear that you had a lovely celebration for your daughter's birthday, but we are sorry that you were disappointed with the pizzas. We will pass your feedback to the correct team for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Tenpin - Walsall からの回答
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a wonderful time at our Tenpin in Walsall. We do hope to see you again very soon. Best Wishes - Kimberley
Tenpin - Walsall からの回答
Hi Debrah, thank you for taking the time to leave a 5* rating of Tenpin Walsall. We're pleased to hear you had a good experience and that the team provided great service. We look forward to your return!
Take care,
Kirsty
Tenpin - Walsall からの回答
Hi Maureen,
Thank you for your lovely 5* review at Tenpin Walsall! we are delighted you've had such a great time whilst on your recent visit to us! We love to hear all about it and we look forward to welcome you back again very soon! Best wishes- Steph
Great family fun
The lane was ready on time the atmosphere was bussing, and the staff were excellent.
2026年4月8日
Tenpin - Walsall からの回答
Hi Margaret, thank you for rating Tenpin Walsall 4*! We're so pleased you enjoyed the atmosphere and the service from our staff. We hope to see you again soon! Best wishes, Jade
Birthday treat
It is always a lovely game to play with friends & family. Real nice fun environment
2026年4月8日
Tenpin - Walsall からの回答
Hi Sharon, thank you for leaving Tenpin Walsall a great 5* rating. We are so pleased to hear you, your family, and friends always have fun with us! We hope to welcome you all back again soon. Best wishes - Kaylee
Tenpin - Walsall からの回答
Hi Raggy, thank you for leaving Tenpin Walsall an excellent 5* rating. We are so pleased to hear you received such polite service on your visit to us. We look forward to welcoming you again soon! Best wishes - Kaylee
Tenpin - Walsall からの回答
Hi Luke, Thank you for the 5* rating of Tenpin in Walsall. We really appreciate you taking the time to send us these comments on our staff. It's lovely to receive this kind of feedback and we will be sure to pass the comments on. We hope to see you again soon! Best wishes, Jade
Misbehaviours
Staff are friendly and helpful, facility is nice too. But there are often malicious customers trying to break the bowling lane by deliberately hitting at the bumpers or rolling two or more bowling balls at the same time when the game is finished or when they shouldnt be rolling.
Staff should be more alert about and report these misbehaviours, and please step in to stop them or remove them from the premise in order to protect it, thanks!
2026年4月2日
Tenpin - Walsall からの回答
Hello, thank you for taking the time to leave a review of Tenpin Walsall! We are sorry to hear that you have some concerns and will be sure to pass this feedback on to the team. In the meantime, we do hope to welcome you back soon. Best wishes, Jade
Okay.
Super fast on giving us an aisle. Food service was slow, was told 20 mins and ended up asking for out food after half an hour. We were almost done playing bowling.
2026年4月2日
Tenpin - Walsall からの回答
Hi Laura. Thank you for rating Tenpin Walsall 4*! It's great to hear the staff were super fast on allocating you an isle. However, we are sorry to hear the food service was slow on this occasion. We will be sure to pass this feedback on for future improvements. We hope to see you back soon! Best wishes, Jade
Fantastic customer service very…
Fantastic customer service very friendly. The atmosphere was absolutely electric myself and my partner really enjoyed our experience. I highly recommend this place to anyone.
2026年4月8日
Tenpin - Walsall からの回答
Hi Cheryl. Thank you so much for rating Tenpin Walsall 5*! It's really kind of you to send us this feedback and we will be sure to pass these comments on. Best wishes, Jade.
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