Goods were received in good time (Prowarm electric heating) , and although there was a slight glitch in terms of what I received, the issue was dealt with extremely efficiently by Rob, who was super... ãã£ãšèŠã
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Ordered some mirrors for a small project; order placed Friday and goods arrived promptly on Monday. Offered to choose which day to receive goods within a fortnight window and was kept up to date with... ãã£ãšèŠã
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Had some really helpful advice, they also saved me money, a guy called rob from the company worked out that I can actually use 1 manifold instead of 2 so saved a lot of money Definitely be using these... ãã£ãšèŠã
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Easy to order informative descrition, the 150w heating mat which we had ordered as a kit was out of stock but we recieved a phone call and text to say that they would up grade the mat to a 200w free... ãã£ãšèŠã
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The Underfloor Megastore ã«ã€ããŠ
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As one of the UK's leading underfloor heating retailers, we pride ourselves on excellent service and a fantastic buying experience. We strive to be the best by listening to our customers and that's why we love hearing your feedback.
Price & Product Guarantees
Weâre confident our prices are one of the lowest around, so if you can find a like-for-like product at a lower price, weâll do our very best to match it.
Trade Account
Trade professional? Why not open a trade account with us. With a host of incredible benefits including a guaranteed discount, free standard delivery, easy returns and replacements, extended warranties and more.
Wherever you are in the UK, we make it easier to shop, purchase, and get all your underfloor heating products delivered straight to your door.
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Unit 1, Mayfair Industrial Area, Maldon Road, Latchingdon, CM3 6LF, Essex, è±åœ
- 01277 572021
- sales
- www.thebuildingmegastore.com
4.8
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Generally good
Generally good, paying £4 for free delivery was an unexpected surprise. Would have been good to know a threshold for free delivery as I prefer to spend more instead of paying delivery.
2024幎9æ3æ¥
The Underfloor Megastore ããã®åç
Hi Michael,
Thank you for taking the time to leave a review. As discussed, thank you for bringing this to our attention. Our e-commerce team have rectified this to make it clearer that if you spend over £25 then you get free delivery.
I am sorry you were not entirely happy, we will refund the £4 delivery fee to make up for the confusion.
Thanks again for shopping with us,
Rob
Brilliant personal service experienceâŠ
Brilliant personal service experience via phone and email from making an initial enquiry, advice on correct product - underfloor heat mat and underlay boards in my case as well as easy to place an order via the site.
Would use this company again and recommend to anyone looking for underfloor heating products.
2024幎9æ3æ¥
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The Underfloor Megastore ããã®åç
Hi Tracey,
Thank you so much for your review. You have been a great customer and we are so glad you are happy with our products, website and service!
Thanks
Rob
Best company to go to
Best company to go to for all your under floor heating needs. Been using these guys for a long time now and no one compares on price and service.
2024幎8æ29æ¥
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The Underfloor Megastore ããã®åç
Thank you Jack!
Thanks for the continuous support and always sending over your install photos and videos. Itâs a huge help!
Itâs great to supply such an impressive builder like yourself.
Thanks
Rob
Top notch compmay
Really good communication and delivery. Pricing is very competitive also. I was searching for a small batch of insulation for my utility room and many of the rival companies have a minimum order or ridiculous delivery costs (which is fine if you are ordering 100m2+, but for a small job is uneconomical).
Underfloor Megastore are now my de facto stop for all insulation needs ð€
2023幎11æ23æ¥
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The Underfloor Megastore ããã®åç
Thank you so much for your order and your support to our business!
I hope all goes well with your install and please send over any photos of your install for us to use on our socials!
Thanks
Rob
Export Efficient
Being an export order, a good deal of trust is involved as well as excellent communication. We wish to thank Rob for his knowledge, expertise and patience. The Underfloor Megastore has a wide range of products of excellent quality and competitive prices and would not hesitate to recommend them!
2024幎7æ2æ¥
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The Underfloor Megastore ããã®åç
Hi Jim,
Thanks so much for your review! It was great to assist you and I hope the install goes well.
If you do have any questions, do not hesitate to contact us.
Thanks
Rob
The Underfloor Megastore ããã®åç
Hi Gary,
Thanks for your review! We are so glad that you are happy with our service.
If you do have any photos, please send them over to sales@theunderfloormegastore.co.uk!
Thanks again for your order.
Rob
Underfloor Heating Thermostat Great service
Great service. Easy to order online and as promised delivered the next working day by lunchtime. Delay with fitting so no pictures yet. Thanks
2024幎5æ16æ¥
The Underfloor Megastore ããã®åç
Hi Denise,
Thank you so much for taking your time to leave us a review! Itâs great to hear you are happy.
Once fitted, if you get the chance, please send any photos to our email sales@theunderfloormegastore.co.uk.
Thanks
Rob
Quick & good value.
2024幎5æ14æ¥
The Underfloor Megastore ããã®åç
Thank you for taking the time to leave us a review. Itâs great to hear you are happy with our services! Please do not hesitate to contact us for any future projects.
Thanks
Rob
Always a pleasure to deal with theâŠ
Always a pleasure to deal with the Underfloor Megastore, Rob is most helpful with any questions and quick to feed back.
Great customer service and support ððœ
2024幎5æ15æ¥
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The Underfloor Megastore ããã®åç
Thank you for your review! It is always a pleasure to work with such great customers.
We hope you enjoy your underfloor heating and please do not hesitate to contact us in the future.
Thanks
Rob
Very good service from Rod with quickâŠ
Very good service from Rod with quick replies to my inquires will recommend them to anyone who is thinking of getting underfloor heating
2024幎4æ22æ¥
The Underfloor Megastore ããã®åç
Hi,
Thank you so much for your review and kind words. Thanks for shopping with us and enjoy your underfloor heating!
Thanks
Rob
The Underfloor Megastore
Excellent Service
Really great service with these guys. Next day delivery which is great and super easy product to use and everything you need comes in the kit. Highly recommend and would use again.
2024幎3æ11æ¥
The Underfloor Megastore ããã®åç
Hi Pete,
Thank you so much for your review! We hope you enjoy your underfloor heating system and please do not hesitate to contact us for any future projects or assistance. Please send over any photos of your install if you get the chance!
Thanks
Rob
Great service and delivery
Great service and delivery, will definitely use again
2024幎3æ2æ¥
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The Underfloor Megastore ããã®åç
Hi Dan,
Thank you for your review! Great to hear you will use us again and we look forward to hearing from you for any future enquiries.
Take care.
Thanks
Rob
Easy to order good customer service, informative descrition
Easy to order informative descrition, the 150w heating mat which we had ordered as a kit was out of stock but we recieved a phone call and text to say that they would up grade the mat to a 200w free of charge, everything was i the box and the items arrived very quick
wouls certanly use them again.
2024幎2æ28æ¥
The Underfloor Megastore ããã®åç
Thanks for your order and review Jeff!
We are glad you are happy and I hope the install went well. Please send over any photos you have of your install and we can put them on our socials.
Please do not hesitate to contact us for any future queries or orders.
Thanks
Rob
Had some really helpful advice
Had some really helpful advice, they also saved me money, a guy called rob from the company worked out that I can actually use 1 manifold instead of 2 so saved a lot of money Definitely be using these guys again. Thanks for the expert advice
2024幎2æ25æ¥
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The Underfloor Megastore ããã®åç
Thanks Sid!
It was a pleasure to assist and I hope your renovations run smoothly. Do not hesitate to contact me on the next one!
Thanks
Rob
Excellent service
Excellent description on line, Easy to order, delivery prompt & issue free. Great to do business with. Well done.
Nick
2024幎2æ26æ¥
The Underfloor Megastore ããã®åç
Thank you so much for your review Nick!
Itâs great to hear your feedback. Just to let you know, we will have a board calculator added onto our site in the next few days, to make ordering overlay/ insulation boards much easier for you.
Thanks again and do not hesitate to contact us in the future.
Rob
Well deserved 5 stars
Promptly answered phone and cleared my queries about installation and type and quantities required. Competitive pricing and prompt FREE delivery. Highly recommended dealer.
2024幎2æ22æ¥
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The Underfloor Megastore ããã®åç
Thank you very Much Mr V!
It was a pleasure supplying you with your underfloor heating. Please feel free to send us any install photos via email so we can feature them on our socials and website.
Thanks again and please do not hesitate to contact us for any future projects.
Rob
Good customer care
Good customer care, kept in touch and delivery on time. Would use again.
2024幎2æ17æ¥
The Underfloor Megastore ããã®åç
Hi Richard,
Thank you very much for your review! We are so glad to hear you would shop with us again.
I was just hoping to see how we could improve and get a 5 star rating from you. Do you have any feedback to help us improve?
Thanks again
Rob
Rob was great to deal with
Rob was great to deal with. Prompt replies and excellent on price.
2024幎2æ14æ¥
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The Underfloor Megastore ããã®åç
Thanks Hussain,
It was a pleasure to work with you. Thank you for your kind review and please do not hesitate to contact us for any future projects!
Thanks
Rob
Great customer service
Great customer service. I emailed on a Saturday and Rob sent me a quote on Sunday. I call during the week to ask some technical questions and they were very knowledgeable and helpful. The kit was reasonable priced too.
I would definitely recommend them and use them again 100%
2023幎11æ20æ¥
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The Underfloor Megastore ããã®åç
Hi Jon,
Thank you for your review, it means a lot to us! I am very glad you were happy with our service.
Please do not hesitate to contact us in the future if you have an questions or requirements.
Thanks
Rob
Quick delivery and super responsive andâŠ
Quick delivery and super responsive and accommodating when I needed to return a product because of my error.
2023幎11æ16æ¥
èªçºçãªã¬ãã¥ãŒ
The Underfloor Megastore ããã®åç
Hi Richard,
Thank you so much for your review! We are glad you were happy with our service. Please feel free to contact us if you have any future needs or queries!
Thanks again for choosing to shop with us.
Rob
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