レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Not a brilliant first experience either as a seller or buyer. As a seller, I wanted to sell a couple of luxury items and they were rejected. Oops. And I then went ahead and bought a pair of jeans onli... もっと見る

5つ星のうち5の評価

Absolutely love their shoe collection, found the one I’ve been hunting for plus almost lost my mind and bought another two pair. Received the heels today and they’re just as described, lovely. Custome... もっと見る

5つ星のうち5の評価

I absolutely love shopping at the Cirkel- both in person and online. The range and quality of pieces is incredible- I've come away with several stunning garments and am always shocked at the markdow... もっと見る

5つ星のうち5の評価

The best kind of shopping! Such good deals on designers and high-end brands - all in perfect condition and clearly excellent quality. The experience in-person is even better as the Cirkel team are ver... もっと見る

企業情報

  1. ファッション アクセサリー店

当該企業による記述

Quality, curated resale fashion.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

78件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 33%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(78)

過去12か月のレビュー数: 73件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Not a brilliant first experience…

Not a brilliant first experience either as a seller or buyer. As a seller, I wanted to sell a couple of luxury items and they were rejected. Oops. And I then went ahead and bought a pair of jeans online and had a follow-up email to say the pair had sold in their pop-up shop and they had refunded me. They did give me a £10 voucher to say sorry, and the customer service has been quick and kind. I'll probably continue to browse on The Cirkel, but would be less confident that I'd end up with the item!

2026年10月14日
自発的なレビュー
5つ星のうち1の評価

Rip off, overpriced, poor quality, no customer service

The item was not as described.It was delivered in appalilng packaging. It was screwed up and shoved in a bag. I sent an email to discuss but had no reply. So VERY bad customer service. It was pitched at a higher price RRP than it originally was by over £100. I feel ripped off and unheard. I would support the business if I got a HUMAN response. So No! I think the site is run by amateaurs who take advantage of their customers and have no respect or care about what they are selling. Don't fall for the cutsey sales patter. These woman are after making a fast buck with no intent of any moral compass.

2026年8月8日
自発的なレビュー
5つ星のうち5の評価

Sunday shopping is a vibe!

I popped into the Marylebone store on Sunday - wow - the vibe in the street is amazing with a fab farmers market! All the girls in store are super lovely, really helpful and fun! I came away with 3 gorgeous pieces for a fraction of retail! Every time I pop in there is new stock too - always something new to try! Exceptional experience in a fab boutique store - all the clothes look brand new even if they aren’t! Love it 😍

2026年8月2日
自発的なレビュー
5つ星のうち2の評価

I would not advice buying any item of…

I would not advice buying any item of clothing here. The returns policy is non-existent and you will only receive a small credit to spend with them. Also be wary of their descriptions, the sizes are usually smaller than advertised and the material also not correct. It is overpriced and risky for what you are purchashing.

2026年6月29日
自発的なレビュー
THE CIRKEL ロゴ

THE CIRKEL からの回答

We're so sorry to hear you were disappointed with your experience.

Our returns policy is clearly outlined on our website, and unfortunately your return request was made after the 30-day returns window had expired, so we weren't able to accept it as a standard return. As a resale platform, we pay out our sellers after this period, which is why we're unable to make exceptions. However, we didn't want to leave you without an option, so we offered our CIRKEL Back scheme instead, allowing you to receive 50% of the item's value as CIRKEL credit.

We also take great care to ensure our listings are as accurate as possible and appreciate that, on rare occasion, there may be discrepancies. Had any concerns about the item's description been raised with us at the time, we would have been more than happy to investigate and work towards a resolution. We always encourage customers to let us know about any issues as soon as possible after receiving an item so that we can investigate and resolve them promptly.

If you experience any issues in future, please don't hesitate to get in touch at hello@thecirkel.com.

5つ星のうち5の評価

Will certainly come back for more

Absolutely love their shoe collection, found the one I’ve been hunting for plus almost lost my mind and bought another two pair. Received the heels today and they’re just as described, lovely. Customer service are great, too. Kind and helpful. Also their sell back for points concept is new to me and I thought that’s just genius. Overall a wonderful thrifting experience and I’m so happy I found another great place to shop secondhand gems!

2026年6月3日
自発的なレビュー
5つ星のうち5の評価

I was looking for a dress for my Brothers Wedding

I was looking for a dress for my brothers wedding . I had literally tried on 100’s in Spain (where I live) and London . Nothing was quite right ! I wanted something unusual and designer looking but without the price tag . From the moment I walked into Cirkle I knew it was going to be the right place . Lovely friendly helpful staff . I selected at least 20 dresses and the assistant suggested even more and hung them all on a rail for me . The first one I tried on was an Alamais printed linen dress with puff sleeves . It was perfect- even the customer in the next cubicle went wow - you should buy that !! I tried on lots more but the Alemais dress was the one for me ! I wore it to the wedding and the amount of compliments it received was staggering!! I’m 60 and have white hair so need something to make me feel fantastic! I recommended you to everyone one at the wedding! Will definitely revisit whenever I am in London . Your 2 staff members (both from Ireland) were exceptional.

2026年4月29日
自発的なレビュー
5つ星のうち5の評価

Great service at the Marylebone store

I shopped in person at the Marylebone store and it was an excellent experience! There were amazing finds at really good prices.
The girls in there also provided fabulous customer service, they were very helpful and kind.
I will have to stop myself from going back every weekend for the sake of my wallet!

2026年4月25日
自発的なレビュー
5つ星のうち5の評価

It was a great experience

It was a great experience
From the get go they were transparent and accommodating

I had picked up my bag from instore and the experience and customer service was great

Friendly staff and helped us in everywhere

Great selection of things also especially when I was looking for this bag for a while and helped me skipped the dreadful designer wait lists

2026年4月17日
自発的なレビュー
5つ星のうち5の評価

Love the Cirkel!

I enjoyed shopping on this site! Snagged me a pair of Linda Farrow sunnies, and they are perfect! Excellent condition, exactly as described! Customer service was top notch! Answering all of my questions, and sending extra pics of my sunnies when i asked. Shipping here to the States was flawless! I’ll def be browsing and purchasing again!

2026年4月6日
自発的なレビュー

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